Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
109
Latest Sep 9, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
8 injuries, 0 deaths reported
Overview
Our database contains 109 NHTSA owner-reported complaints for the 2004 Chrysler Crossfire, most frequently naming the electrical, engine and body & structure categories. 48 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 4 in Aug 2011. Most recent month: 1.View as table
Monthly owner complaints for the 2004 Chrysler Crossfire
Month
Complaints filed
Cumulative
Oct 2007
1
25
Jan 2008
1
26
Aug 2008
2
28
Dec 2008
1
29
Feb 2009
1
30
Apr 2009
1
31
May 2009
1
32
Sep 2009
1
33
Jan 2010
1
34
Mar 2010
1
35
Jul 2010
2
37
Aug 2010
1
38
Mar 2011
1
39
May 2011
2
41
Jul 2011
3
44
Aug 2011
4
48
Sep 2011
1
49
Jan 2012
1
50
Feb 2012
1
51
Mar 2012
2
53
May 2012
1
54
Oct 2012
1
55
Nov 2012
1
56
Dec 2012
1
57
Jan 2013
1
58
Mar 2013
3
61
May 2013
1
62
Jul 2013
1
63
Sep 2013
1
64
Oct 2013
1
65
Jan 2014
2
67
Apr 2014
2
69
May 2014
2
71
Jul 2014
2
73
Aug 2014
1
74
Sep 2014
1
75
Oct 2014
1
76
Dec 2014
2
78
Feb 2015
1
79
Oct 2015
2
81
Dec 2015
1
82
Jun 2016
1
83
Jul 2016
4
87
Aug 2016
1
88
Oct 2016
2
90
Jan 2017
1
91
Jul 2017
1
92
Aug 2017
1
93
Nov 2017
3
96
May 2018
1
97
Aug 2018
1
98
Oct 2018
1
99
Nov 2018
2
101
Jul 2019
1
102
Oct 2019
1
103
Mar 2020
2
105
Jun 2020
1
106
Nov 2020
1
107
Aug 2023
1
108
Sep 2023
1
109
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
While cruising at 55 miles per hour, an unexpected occurrence took place – the engine abruptly ceased to function. I found myself on a two-lane highway in the midst of a construction zone, where the highway was reduced to a single lane, flanked by barriers. In a situation devoid of power assistance, I navigated the immobile vehicle between these barriers to reach a secure location, narrowly evading a potential accident.This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. Even the computer scans fail to pinpoint the root cause behind this disruptive problem. I had no choice but to have the vehicle towed, and an automotive technician subsequently replaced the crank position sensor, just one of the many potential culprits in this recurring issue. Remarkably, the car operated without issue for two months, only to once again shut down without warning at high speed. Then, quite unexpectedly, approximately ten minutes later, the car miraculously restarted. This issue is perilous and disturbingly common among these vehicles, yet it lacks a definitive diagnosis or solution. It is imperative to stress that this problem is widely recognized and acknowledged, with countless owners repeatedly seeking assistance from dealerships, yet the issue remains unresolved. The gravity of this situation cannot be overstated, as these vehicles are prone to sudden shutdowns while traveling at high speeds. Urgent attention and action are needed to investigate and rectify this life-threatening concern.
NHTSA ID
11543555
Incident
May 28, 2023
Body & structure
Filed Aug 19, 2023
1 injury reported
The thin foil film used on interior of car is flaking on inside of drivers door handle, of which I was unaware. Cut my left ring finger while I was driving at speed on a 2 lane country road. So startled me I went left of center before I could regain control and would have cause a head on crash had someone been coming the other way!!! Very painful deep laceration!
NHTSA ID
11539556
Incident
Aug 19, 2023
Tires & wheels
Filed Nov 3, 2020
DEAR SIR OR MADAM: MY DAUGHTER WAS DRIVING TO THE UNIVERSITY OF ALABAMA WHEN SHE HAD A CATASTROPHIC FAILURE ON HER REAR, PASSENGER TIRE. SHE WAS ABLE TO PULL OFF THE ROAD AS SOON AS THE FAILURE HAPPENED. THE FAILURE WAS VERY ODD. THE RUBBER COMPLETELY SEPARATED AROUND THE RIM. A CIRCLE APPROXIMATELY 30MM REMAINED ON THE RIM. ALL OF THE RUBBER COMPLETELY SEPARATED MAKING A PERFECT CUT 360 DEG. AROUND THE FRONT FACE OF THE TIRE. AFTER PERUSING THE INTERNET, I WAS UNABLE TO FIND A SIMILAR FAILURE MODE. THUS, I AM CONCERNED ABOUT THE OTHER TIRES ON THE CAR.
NHTSA ID
11372878
Incident
Nov 2, 2020
Electrical
Filed Jun 9, 2020
WHEN TRYING TO START CAR IGNITION IS STUCK CANNOT TURN MOTOR ON CAR WAS STATIONERY *TR
NHTSA ID
11328075
Incident
Jun 8, 2020
Mileage
81,000 mi
AirbagsElectrical
Filed Mar 20, 2020
THIS IS MY 2ND REQUEST. I HAVE DEFECTIVE AIRBAGS & THEY HAVE BEEN THIS WAY SINCE THE CAR WAS NEW. IT ONLY HAS 40K MILES ON IT. I HAVE TRIED CONTACTING CHRYSLER NUMEROUS TIMES, THEY HAVE NOT REPLIED. THIS IS VERY DANGEROUS. I HAVE GONE TO NUMEROUS DEALERSHIPS, PRIVATE REPAIRS AND PUT OVER $2500 OF MY OWN MONEY INTO THIS ISSUE, BUT IT STILL ISN'T WORKING ETC. EVERYONE SAYS THIS CALL SHOULD BE RECALLED. I NEED HELP!
NHTSA ID
11318849
Incident
Feb 1, 2019
Mileage
500 mi
Electrical
Filed Mar 2, 2020
I WAS DRIVING DOWN THE INTERSTATE AND ENGINE SUDDENLY CUT OFF AND I HAD TO PUSH IT TO THE SIDE OF THE ROAD, I COULD HAVE BEEN REAR-ENDED EASILY. THERE WAS NO POWER AND ENGINE WOULD NOT TURN OVER, ONLY ELECTRONICS WOULD LIGHT UP AND ENGINE FAN WOULD RUN AT A HIGH RATE OF SPEED.I DO NOT UNDERSTAND WHY CHRYSLER/MERCEDES WOULD NOT HAVE A RECALL ON THIS YET. APPARENTLY IT IS THE RCM MODULE THAT HAS BAD SOLDER POINTS SO I HAVE HEARD. VERY DANGEROUS THAT THIS IS HAPPENING TO A VEHICLE WITH UNDER 100K MILES. IT HAS HAPPENED BEFORE AND LEFT ME STRANDED A COUPLE TIMES, AND THIS TIME IT WOULD NOT START AT ALL SO I HAD TO GET A TOW TRUCK TO TOW IT 27 MILES HOME. IF THIS HAPPENED TO A NEW DRIVER OR ELDERLY PERSON THIS COULD HAVE BEEN VERY DANGEROUS. I CAN'T EVEN IMAGINE WHAT WOULD HAVE HAPPENED IF THIS HAPPENED WHILE I WAS ON A ROAD TRIP OR DRIVING THROUGH ATLANTA OR SOMETHING.
NHTSA ID
11315654
Incident
Feb 15, 2020
Mileage
98,000 mi
Airbags
Filed Oct 23, 2019
Crash reported1 injury reported
I HAD A ACCIDENT ON 09/07/2017, AND THE AIR BAGS DEPLOYED. DUE TO THE DEPLOYMENT OF THE AIR BAGS SMALL SILVER IRON PARTICLES FLEW ACROSS MY FACE AND ARMS THAT CAME OUT OF THE AIRBAGS , AND I HAVE TO SEVERE BURNS FROM THE AIR BAGS,
NHTSA ID
11270449
Incident
Sep 7, 2017
Mileage
114,000 mi
Airbags
Filed Jul 23, 2019
AIRBAGS HAVE BEEN IDENTIFIED AS DEFECTIVE BY NUMEROUS MECHANICS.
NHTSA ID
11234300
Incident
Jan 1, 2005
Mileage
100 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
S2008000168
ELECTRICAL SYSTEM; POWER TRAIN
Convertible Switch Lamp Flashes When Attempting To Operate The Power Convertible Top, Convertible Top Does Not Operate to Open
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
23-015-20
EQUIPMENT; STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
ELECTRICAL SYSTEM; EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.