RoadVitals

2002 Chrysler Pt Cruiser Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
511
Latest Jun 20, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
74

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chrysler Pt Cruiser, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

84
reports

From owner reports, verbatim

MY CHECK ENGINE LIGHT GOES OFF AND ON. CRANKSHAFT AND CAMSHAFT SENSORS WERE READING AS THE ISSUE ACCORDING TO THE ODOMETER CODE SYSTEM.. MY CAR SHUTS OFF AT ANYTIME EVEN WHILE DRIVING IN THE MIDDLE OF THE ROAD. MY BATTERY TERMINAL SEEMS TO BE WEAK POSSIBLY HAVING SHORTAGE MOMENTS FROM TIME TO TIME. MY VEHICHLE WILL PULL ONE WAY OR THE OTHER. MY BREAKS FEEL LIKE THERE GOING TO GIVE OUT OR ARE BRAND KNEW . MY VEHICHLE MAKES A NOISE AS IF THE FRONT CV AXELS OR BALL JOINTS NEED TO BE GREASED. MY WIRING AND ENGINE IS MY MAIN CONCERN. MY AC DOESN'T WORK MY RADIATOR SEAL HAS BEEN REPLACED MY CAR WILL MAKE A GUZZLING NOICE DUE TO THE COOLANT . THE LIST GOES ON. I BOUGHT MY VEHICHLE APPROX. 4MONTHS AGO. THE ISSUES HAVE PROGRESSED OVER THE PAST MONTH.

NHTSA ID 11242425 · filed Aug 8, 2019

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE HIGH BEAM HEAD LAMPS WOULD ILLUMINATE RANDOMLY DAY OR NIGHT. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST SIX TIMES IN ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MULTI-FUNCTION SWITCH THAT CONTROLLED THE HEADLIGHTS WAS REPLACED BY HIM. THE CONTACT NOTICED THAT THE PLASTIC CLIP HOLDING THE ELECTRICAL HARNESS TO THE SWITCH HAD BURNED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

NHTSA ID 11219448 · filed Jun 12, 2019
All 84 reports naming electrical

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

67
reports

From owner reports, verbatim

The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

NHTSA ID 11595572 · filed Jun 20, 2024

TAKARA RECALL. WHILE CHANGING UPPER AND LOWER MOTOR MOUNT I NOTICED SUB FRAME ON THE PASSENGER'S SIDE WAS ROTTED AND AFTER I PUT MOUNTS IN THE CAR PULLS WHEN ACCELERATING

NHTSA ID 10995582 · filed Jun 16, 2017
All 67 reports naming body & structure

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

60
reports

From owner reports, verbatim

While driving the vehicle I could begin to smell a strong odor of gas them almost like the smell of plastic melting and the vehicle engine started running hot temperature so I immediately turned off the engine as I pulled over to the side of the road and as I stepped out of the car aflame began under the hood and ended up burning my entire engine. Fire department had to come and extinguish the car.

NHTSA ID 11426744 · filed Jul 27, 2021

DROVE THE VEHICLE 12 MILES TO GET HOME. (THE VEHICLE WAS STATIONARY) IMMEDIATELY TURNING OFF ENGINE AFTER MAKING IT HOME. POWER STEERING FLUID LEAKAGE (BIG LEAK) FROM HOSE AND SMOKE SMELL FROM UNDER HOOD. (ENGINE LOOKS CHARD)

NHTSA ID 11271512 · filed Oct 28, 2019
All 60 reports naming engine

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

54
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE HIGH BEAM HEAD LAMPS WOULD ILLUMINATE RANDOMLY DAY OR NIGHT. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST SIX TIMES IN ONE WEEK. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE MULTI-FUNCTION SWITCH THAT CONTROLLED THE HEADLIGHTS WAS REPLACED BY HIM. THE CONTACT NOTICED THAT THE PLASTIC CLIP HOLDING THE ELECTRICAL HARNESS TO THE SWITCH HAD BURNED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

NHTSA ID 11219448 · filed Jun 12, 2019

DOME LIGHTS DO NOT ALWAYS GO OUT WHEN DOORS ARE CLOSED. SOMETIMES DOME LIGHTS COME ON WHEN SIGNALS ARE USED. COULD RUN BATTERY DONE IF NOT NOTICED

NHTSA ID 11063389 · filed Jan 17, 2018
All 54 reports naming exterior lighting

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

45
reports

From owner reports, verbatim

Hello My name is [XXX]. I own a 2002 Chrysler Pt cruiser and for some reason the power steering went out while I was driving! I was able to make it home because I wasn’t far away! My power steering stopped out of no where and my fluid is full and my belt is attached I was also told my pump was in great condition! I’m really concerned because I had my 6 year old child in the car! I now can’t make appointments work or even take my child to school I’m in need for help! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11526442 · filed Jun 11, 2023

Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also believe that the instrument cluster is causing the lights to come on the dashboard.The vehicle can be picked up when ever you have a spot open for it. I would like 48 hours notice due to work. This is a safety issue if the power steering goes while driving I cant steer it because I didn't know it was leaking it went out and I was stuck blocking traffic and couldn't turn it the passenger had to do it for me, If the rims get worse or hole bigger it can crack or break in half while I am driving. The defrost vent is open to particles that can get in there that shouldn't. The airbag light on could be a defect or the air bags defective. Nothing has been inspected on it since I just found out when looking up this make, year and model a price on power steering to find out there's a recall on it as well as other issues. There were no warnings and the only code that came up was the high fan relay switch. Since then the trac off light goes on and off as well as airbag light and now is currently on.

NHTSA ID 11441234 · filed Nov 21, 2021
All 45 reports naming steering

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

44
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG SENSOR WARNING LIGHT REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 102,000.

NHTSA ID 11386397 · filed Jan 4, 2021

UPON STARTING VEHICLE ALL WARNING TEST LIGHTS SUCH AS AIRBAG,OIL PRESSURE ETC. COME ON AS NORMAL,BUT OFTEN THE RED "AIRBAG" LIGHT STAYS ON INDEFINITELY OR GOES OFF THEN BELLS AND "AIRBAG" RED LIGHT REAPPEAR AND STAY ON 5 TO 10,SECONDS THEN GO OFF EVERY FEW MINUTES FOR SEVERAL SECONDS. THIS SEEMS TO OCCUR WHEN I AM IN 1000 TO 1500, LOW ROOMS LIKE WHEN I'M SLOWING TO MAKE A STOP.YESTERDAY, THE AIRBAG LIGHT STAYED ON THE ENTIRE 20 MINUTE TRIP. I TOOK CAR IN FOR REPAIR ON MY OWN $ BUT PROBLEM RETURNED. PROBLEM HAS OCCURRED AT ALL,HIGHWAY AND STREET SPEEDS BUT MOSTLY WITH DECELERATION TURNING THE AIRBAG OFF. VERY DANGEROUS. WHY HAVEN'T YOU PUT THE PT CRUISER ON THE AIRBAG RECALL LIST? I BOUGHT THE CAR NEW IN 2002 AND AM,THE SOLE OWNER.

NHTSA ID 11233840 · filed Jul 22, 2019
All 44 reports naming airbags

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

40
reports

From owner reports, verbatim

..ON MY 2002 PT CRUISER THE FRONT SUSPENSION CROSS MEMBER HAS ROTTED SO BAD THAT IT BROKE IN A FEW PLACES CAUSING THE LOWER A ARM TO MOVE IN SUCH A WAY AS TO CAUSE THE STEERING WHEEL TO PULL OUT OF YOUR HANDS ALL THE WAY TO THE LEFT AND OR RIGHT,THE CAR COULD NOT BE DRIVEN MORE THEN 15 MPH,..AND THAT WAS WHILE HOLDING THE WHEEL TIGHTLY....IF THIS CROSS MEMBER WAS TO BREAK WHILE DRIVING 65 MPH THERE WOULD BE A VERY BAD CRASH,..I SUGGEST ANY ONE THAT HAS A PT CRUISE HAVE IT CHECKED FOR THE CROSS MEMBER ROTTING BEFORE A CRASH TAKES PLACE,,,I WAS ABLE TO BUY A NEW CROSS MEMBER AND THE CHEAPEST PRICE WAS $514 PLUS TAX AND SHIPPING,..NOW COMES THE COSTS TO INSTALL IT...WHAT IS ODD THE CROSS MEMBER ROTTED OUT ON THE PASSENGER SIDE ONLY,...I HAVE SOME PICS OF IT WITH THE A ARM OFF THE CROSS MEMBER..

NHTSA ID 10913849 · filed Oct 4, 2016

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT EXIT THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE SUB FRAME HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FRONT PASSENGER FRAME, THE CV AXLES AND THE LOWER CONTROL ARMS WITH BALL JOINT AND THE STABILIZER LINK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ID 10808040 · filed Dec 2, 2015
All 40 reports naming suspension

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

38
reports

From owner reports, verbatim

2002 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO NO INSTRUMENT PANEL ILLUMINATION, FUEL AND OIL LEAKS, BRAKE WARNING LIGHTS COMES WHEN APPLYING BRAKES, INOPERATIVE WINDSHIELD WIPER SWITCH. *SMD THE CONSUMER STATED THE INSTRUMENT PANEL WAS COMPLETELY DARK AND HE WAS UNABLE TO SEE THE GAUGES AT NIGHT. UPDATED 05/22/13

NHTSA ID 10504012 · filed Mar 20, 2013

TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE LEFT AND RIGHT FRONT TIRES CAUGHT FIRE DUE TO INTENSE HEAT IN THE WHEELS. THE BRAKE CALIPER ALSO LOCKED WHICH CAUSED THE LEFT WHEEL TO LOCK AND MELT THE BRAKES. THE DEALER STATED THAT THEY CORRECTED THE FAILURE IN APRIL OF 2006. A DIFFERENT DEALER CONFIRMED THAT THE BRAKE LINE WAS NEVER REPLACED OR REPAIRED WHICH IS WHY THE FAILURE HAS OCCURRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 37,800.

NHTSA ID 10292047 · filed Nov 13, 2009
All 38 reports naming brakes

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

31
reports

From owner reports, verbatim

CHRYSLER CUSTOMER ASSISTANCE CENTER (KMM7261775V12890L0KM)US CUSTOMER SERVICE - CHRYSLER BRAND SITE BRIEF DESCRIPTION: TRANSMISSION FAILED WITHOUT WARNING 2002PT COMMENTS: I AM VERY BLESSED TO BE ABLE TO SEND THIS EMAIL DUE TO THE FACT AS A PT 2002 OWNER AND A VERY HAPPY ONE JUST HAD THE SCARE OF MY LIFE.WHILE DRIVING AT 65 MPH MY TRANSMISSION LOCKED UP CAUSING MY PT CRUISER TO LIFT THE BACK WHEELS OFF THE GROUND AND THREW ME INTO THE WINDSHIELD LUCKY FOR ME I HAD MY SAFETY BELT ON.NOW HERE I AM STUCK ON A MAJOR HIGHWAY WITH NO REVERSE AND NO GEARS.I WAS LUCKY ENOUGH TO HAVE IT TOWED TO A GOODYEAR DEALER WHO SAID THE TRANSMISSION IS SHOT. THIS PLACE DOES ALL MY WORK AND I HAVE RECORDS TO PROVE WITH THIS CAR HAS BEEN SERVICE AND WELL TAKING CARE OF. MY CONCERN IS NOW THE TRANSMISSION PLACE SAYS IT WILL COST 2800.00 DOLLARS TO FIX. I WOULD LIKE SOME KIND OF RESPONSE FROM CHRYSLER. THERE RESPONSE WAS WE DONT CARE AND WILL NOT HELP. *TR

NHTSA ID 10386947 · filed Mar 9, 2011

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE BACKING OUT OF TRAFFIC, THE LINKAGE ARM HAD COME OFF OF THE TRANSMISSION WHICH WERE HELD ON BY BUSHINGS. THE CAR WOULD NOT MOVE. THE VEHICLE WAS TOWED TO HIS HOME. THE MANUFACTUER HAD NOT BEEN CONTACTED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED HE WILL DO THE REPAIRS HIMSELF. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

NHTSA ID 10340823 · filed Jun 30, 2010
All 31 reports naming transmission

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

27
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED A LONG CRACK WHICH ORIGINATED ON THE FRONT DRIVER'S SIDE WINDSHIELD THAT CROSSED OVER THE DASHBOARD VENT AND EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ID 10845519 · filed Mar 8, 2016

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE ATTEMPTING TO START THE VEHICLE, ALL THE METERS, GAUGES, AND INSTRUMENT PANEL LIGHTING FAILED TO FUNCTION. IN ADDITION, THE INTERIOR LIGHTING ALSO FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

NHTSA ID 10712646 · filed Apr 24, 2015
All 27 reports naming interior & seats

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

27
reports

From owner reports, verbatim

Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also believe that the instrument cluster is causing the lights to come on the dashboard.The vehicle can be picked up when ever you have a spot open for it. I would like 48 hours notice due to work. This is a safety issue if the power steering goes while driving I cant steer it because I didn't know it was leaking it went out and I was stuck blocking traffic and couldn't turn it the passenger had to do it for me, If the rims get worse or hole bigger it can crack or break in half while I am driving. The defrost vent is open to particles that can get in there that shouldn't. The airbag light on could be a defect or the air bags defective. Nothing has been inspected on it since I just found out when looking up this make, year and model a price on power steering to find out there's a recall on it as well as other issues. There were no warnings and the only code that came up was the high fan relay switch. Since then the trac off light goes on and off as well as airbag light and now is currently on.

NHTSA ID 11441234 · filed Nov 21, 2021

VEHICLE PULLED OUT OF BUSINESS COMPLEX TURN IN LEFT ABOUT A CAR LENGTHS AWAY FROM ME WHEN HE PULLED OUT..ATTEMPTED TO STOP BUT VEHICLE WAS TOO CLOSE. NO AIR BAGS DEPLOYED. *TR

NHTSA ID 10606984 · filed Jun 30, 2014
All 27 reports naming other / unspecified

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

20
reports

From owner reports, verbatim

The contact owns a 2002 Chrysler PT Cruiser. The contact stated that while driving at 35 MPH, she could smell fuel in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who located a fuel leak on the fuel trail line. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 02V215000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 138,000.

NHTSA ID 11535544 · filed Jul 31, 2023

While driving the vehicle I could begin to smell a strong odor of gas them almost like the smell of plastic melting and the vehicle engine started running hot temperature so I immediately turned off the engine as I pulled over to the side of the road and as I stepped out of the car aflame began under the hood and ended up burning my entire engine. Fire department had to come and extinguish the car.

NHTSA ID 11426744 · filed Jul 27, 2021
All 20 reports naming fuel system

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

16
reports

From owner reports, verbatim

MY CHECK ENGINE LIGHT GOES OFF AND ON. CRANKSHAFT AND CAMSHAFT SENSORS WERE READING AS THE ISSUE ACCORDING TO THE ODOMETER CODE SYSTEM.. MY CAR SHUTS OFF AT ANYTIME EVEN WHILE DRIVING IN THE MIDDLE OF THE ROAD. MY BATTERY TERMINAL SEEMS TO BE WEAK POSSIBLY HAVING SHORTAGE MOMENTS FROM TIME TO TIME. MY VEHICHLE WILL PULL ONE WAY OR THE OTHER. MY BREAKS FEEL LIKE THERE GOING TO GIVE OUT OR ARE BRAND KNEW . MY VEHICHLE MAKES A NOISE AS IF THE FRONT CV AXELS OR BALL JOINTS NEED TO BE GREASED. MY WIRING AND ENGINE IS MY MAIN CONCERN. MY AC DOESN'T WORK MY RADIATOR SEAL HAS BEEN REPLACED MY CAR WILL MAKE A GUZZLING NOICE DUE TO THE COOLANT . THE LIST GOES ON. I BOUGHT MY VEHICHLE APPROX. 4MONTHS AGO. THE ISSUES HAVE PROGRESSED OVER THE PAST MONTH.

NHTSA ID 11242425 · filed Aug 8, 2019

I GOT THE IN JANUARY 2014 AND I ONLY HAD IT FOR TWO WEEKS AND SHAD TO GO IN THE SHOP AND I TOLD THEM THAT I WAS DIAGNOSIS WITH LUNG CANCER AND I HAVE TO GET BACK AND FORWARD TO MY TREATMENTS AND I NEED A RELIABLE CAR AND WHILE I WAS DRIVING IT THE TIRE ROD WENT THE FIRST TIME THEN THE OTHER SIDE OF THE TIRE ROD WENT NOW IT'S THE ELECTRICITY SYSTEM IS ACTING IT AND SINCE I HAD THIS CAR IT BEEN IN THE SHOP EVERY MONTH AND IT DON'T MAKE SENSE THAT I HAVE TO PAY A CAR NOTE AND PAY TO FITS IT TOO I HAVE MISS A LOTS OF TREATMENTS WILL ALL PLEASE HELP ME BECAUSE I HEAR EVERYBODY TALK ABOUT HELPING CANCER SURVIVORS BUT ONLY THING THAT I SEE IS I AM BEEN HURT FIRST IT'S MY CAR NOW THE CITY IS TRYING TO TAKE MY HOUSE THAT MY MOTHER LEFT ME PLEASE HELP ME ALSO YOU CAN CONTACT ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10630598 · filed Sep 4, 2014
All 16 reports naming driver assistance

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

14
reports

From owner reports, verbatim

The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

NHTSA ID 11595572 · filed Jun 20, 2024

2002 CHRYSLER PT CRUISER. CONSUMER WRITES IN REGARDS TO NO INSTRUMENT PANEL ILLUMINATION, FUEL AND OIL LEAKS, BRAKE WARNING LIGHTS COMES WHEN APPLYING BRAKES, INOPERATIVE WINDSHIELD WIPER SWITCH. *SMD THE CONSUMER STATED THE INSTRUMENT PANEL WAS COMPLETELY DARK AND HE WAS UNABLE TO SEE THE GAUGES AT NIGHT. UPDATED 05/22/13

NHTSA ID 10504012 · filed Mar 20, 2013
All 14 reports naming visibility

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

14
reports

From owner reports, verbatim

I PURCHASED 4 NEW DOUGLAS EXTRA-TRAK II TIRES AT WALMART AND WITHIN ONLY A FEW MONTHS WAS HAVING MAJOR "ALIGNMENT" TYPE ISSUES. I THOUGHT MAYBE THE TIRES NEEDED TO BE BALANCED AND ROTATED AND HAVE THE PRESSURE CHECKED. WALMART TECH HAD ONE OF MY TIRES THAT WAS A FEW LBS LOW AND IT BLEW OUT AFTER HE PUT IT BACK UP TO APPROPRIATE LEVELS. BLOW OUT WAS OUT THE SIDE AND NOT VISIBLE FROM THE OUTSIDE OF THE TIRE. OTHER SIDE BULGES WERE FOUND ON THE OTHER TIRES. SINCE THE TIRES HAD BEEN DRIVEN, WALMART ONLY GAVE ME A "DISCOUNT" ON REPLACING THE ONE THAT BLEW OUT - THE OTHERS WERE MY PROBLEM ACCORDING TO THEM. THESE TIRES ARE OBVIOUSLY DEFECTIVE AND NOT SAFE. *TR

NHTSA ID 10706557 · filed Apr 19, 2015

TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE VEHICLE HAS COOPER TIRES, SIZE AT205/55/R16 (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED MODERATELY AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A LOCAL REST STOP AND THE TIRE WAS REPLACED. THE MANUFACTURER STATED THAT THE DOT NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 08T029000 (TIRES:TREAD/BELT). THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE FAILURE AND CURRENT MILEAGES WERE 20,000.

NHTSA ID 10253034 · filed Dec 29, 2008
All 14 reports naming tires & wheels

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

9
reports

From owner reports, verbatim

A GUY PULLED OUT IN FRONT OF ME AND TO AVOID HITTING HIM I SLAMMED ON MY BRAKES. MY SEATBELT NEVER LOCKED SO I WAS THROWN FORWARD ALMOST TO THE STEERING WHEEL THEN SLAMMED BACKWARDS INTO MY SEAT. NOW I HAVE WHIPLASH AND A BONE OUT OF PLACE IN MY NECK UP NEAR MY SKULL. I HAVE AN EMERGENCY ROOM BILL FOR SEVERE HEADACHE AND AM HAVING TO PAY A CHIROPRACTOR TO TRY TO GET IT BACK IN PLACE TO STOP THE HEADACHES, IF SHE CAN'T WITH WHERE IT IS I MAY NEED A SURGERY I CAN'T AFFORD SINCE INSURANCE WON'T PAY FOR AVOIDED ACCIDENTS. IF THE SEAT BELT HAD LOCKED I WOULD NEVER HAVE HAD MY WHOLE BODY THROWN FORWARD THEN BACKWARD AND COULD HAVE POSSIBLY AVOIDED SUCH A SEVERE NECK AND BACK INJURY. *TR

NHTSA ID 10566539 · filed Feb 28, 2014

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. AS A RESULT, THE SEAT BELT NOT SECURED WARNING LIGHT WOULD ILLUMINATE CONTINUOUSLY, AS THE DRIVER WAS UNABLE TO FASTEN THE SEAT BELT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 150,000.

NHTSA ID 10543867 · filed Sep 16, 2013
All 9 reports naming seat belts

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

5
reports

From owner reports, verbatim

I OWN A 2002 PT CRUISER AND HAVE ALWAYS TAKEN GOOD CARE OF IT, BY HAVING IT ALWAYS SERVICED AT THE DEALERS AND NOWHERE ELSE. I LOVE THIS CAR BUT JUST RECENTLY I HAVE STARTED HAVE SOME PROBLEMS WITH IT. FIRST MY A/C STARTED TO SOMETIMES BLOW HOT AIR INSTEAD OF COLD AND THAT STOPPED AND THEN IT SEEMS LIKE WHEN I COME TO A STOP WITH THE A/C ON IT ACTS LIKE IT IS GOING TO STALL. NOW THE TRANSMISSION STARTED MAKING A NOISE WHEN I GO FROM REVERSE TO DRIVE. SO I TOOK IT TO A DEALER TO GET IT FIXED AND THEY ARE TELLING ME I NEED A NEW TRANSMISSION AND IT WILL COST ME ABOUT $3200.00. MY CAR HAS 45,000 MILES ON IT. I WOULD THINK THAT IF IT HAS ALWAYS BEEN SERVICED BY A CHRYSLER DEALER THAT THIS SHOULD HAVE BEEN PREVENTABLE? CAN ANYONE HELP? THANKS FOR YOUR CONSIDERATION. *NM

NHTSA ID 10173599 · filed Nov 15, 2006

THE CONSUMER STATED THAT SINCE THE VEHICLE WAS PURCHASED, THE BRAKES WERE DEFECTIVE AND PERFORMED POORLY WHEN APPLIED. THE CONSUMER SUSPECTS THAT THE DEALERSHIP DID NOT WORK ON THE BRAKES AT ALL. *AK THERE WAS A SCREECHING NOISE AND THE BRAKES WOULD SOMETIMES GO ALMOST TO THE BOTTOM OF THE FLOOR. THE DRIVER'S SEAT BELT DID NOT ALWAYS LOCK, THE BRAKES WOULD RUB AND HESITATE TO STOP, THE A/C DID NOT GET COLD ON HIGH SETTINGS, THE ENTIRE DASHBOARD ELECTRONIC SYSTEM WAS OFF, THE FUEL, MPH AND THE RPM LIGHTS HAD COME ON, AT THE INSIDE TOP OF ALL FOUR DOORS, THE LINING WAS BULDGING IN AND OUT, THE DRIVER'S SIDE SEAT BELT NEEDED SEVERAL ATTEMPTS BEFORE LOCKING, THE RIGHT SIGNAL HAD TO BE MANUALLY STOPPED, AND THE LEFT SIGNAL LIGHT DID NOT HOLD. THERE WAS ALSO AN ISSUE WITH THE ODOMETER READING. (THE CONSUMER FELT THAT IT DID NOT DISPLAY THE PROPER MILEAGE) *SC

NHTSA ID 10079747 · filed Aug 12, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

ENGINE STARTS AND RUNS, BUT AS SOON AS I PUT IT INTO ANY GEAR BUT PARK, THE CAR IMMEDIATELY DIES. IT WILL RESTART, BUT AGAIN DIES WHEN PLACED IN A GEAR. THE CHECK ENGINE LIGHT CAME ON SO I HAD MY MECHANIC LOOK AT IT. HE CHECKED FOR CODES AND THIS IS THE CODE THAT CAME UP (P0601). IT HAS 83500 MILES. HE SAYS IT NEED A NEW COMPUTER. THIS INITIALLY STARTED BACKING INTO TRAFFIC, THE CAR JUST QUIT. I STARTED IT BACK UP AND WENT TO PUT IT IN DRIVE AND IT AGAIN QUIT. THIS HAPPENS OVER AND OVER, UNTIL SOMEONE PUSHED ME OUT OF THE STREET. CAR IS NOW PARKED UNTIL IT IS REPAIRED.

NHTSA ID 10872620 · filed Jun 5, 2016

TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY SEVEN YEARS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 10428791 · filed Oct 5, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

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