RoadVitals

2002 Chrysler Sebring Sedan

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jun 28, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 27, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 11 NHTSA owner-reported complaints for the 2002 Chrysler Sebring Sedan, most frequently naming the suspension, engine and other / unspecified categories. 1 safety recall has been issued covering this model year; and 25 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension533.3%
  • Engine320.0%
  • Other / unspecified213.3%
  • Steering16.7%
  • Airbags16.7%
  • Tires & wheels16.7%
  • Electrical16.7%
  • Powertrain (other)16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Dec 27, 2010
22,689 units potentially affected
The defect: FEDERAL-MOGUL IS RECALLING CERTAIN REPLACEMENT CONTROL ARM ASSEMBLIES, PART NUMBERS K7425, 10945, FA4510X, K7427, 10946, AND FA4611X, SOLD FOR USE ON VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING.
The risk: IF THERE IS A SEPARATION OF THE BALL STUD FROM THE HOUSING, THE DRIVER CAN LOOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: FEDERAL-MOGUL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT FEDERAL-MOGUL AT 1-877-489-6659.
FEDERAL-MOGUL CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 28, 2017

I TAKE GOOD CARE OF MY CAR IT'S MY ONLY TRANSPORTATION TO TAKE MY NEW BORN BACK AND FORTH TO OUR APPOINTMENTS I BRING MY CAR IN EVERY 4 MOTHS TO MAKE SURE MY CAR IS STILL SAFE FOR MY CHILD. MY ENGINE KNOCKS IT'S REALLY LOUD 3 DIFFERENT PEOPLE TOLD ME 3 DIFFERENT THINGS SO I BROUGHT IT INTO A CHRYSLER SHOP AND THEY TOLD ME THAT I SHOULD JUST BUY A NEW CAR THAT THIS HAPPENS TO A LOT OF THE 2002 CHRYSLER SEBRINGS. SO I ASKED THEM WHAT'S WRONG AND THEY TOLD ME I WOULD NEED A NEW ENGINE

NHTSA ID
11002021
Incident
Jun 19, 2017
Mileage
156 mi
AirbagsElectrical
Filed Jul 1, 2015

TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING SEDAN. WHILE DRIVING AT 30 MPH, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

NHTSA ID
10731551
Incident
Jun 30, 2014
Mileage
121,000 mi
Other / unspecified
Filed May 29, 2015

I HAVE ALWAYS HAD ISSUES WITH THE BALL JOINT ON THE CONTROL ARM ASSEMBLY CAN FAIL CAUSING THE BALL STUD TO WEAR THROUGH THE CONTROL ARM HOUSING RESULTING IN NOISE AND/OR SEPARATION OF THE BALL STUD FROM THE HOUSING. CONSEQUENCE: THE FEDERAL-MOGUL HAS NEVER NOTIFIED ME AS OWNERS AND REPLACE THE AFFECTED CONTROL ARMS FREE OF CHARGE. IT WAS OFTEN PAID OUT OF MY POCKET EVER TIME I HAD ISSUES AND THE SAD THING ABOUT IT, I ALWAYS TOOK MY CAR TO THE ACTUAL DEALERSHIP TO HAVE FIXED AND NOT ONCE HAD THEY MENTIONED THIS WAS AN ISSUE WITH CHRYSLER SEBRING AND LISTED AS A RECALL WHICH SHOULD HAVE BEEN COVERED FREE OF CHARGE.

NHTSA ID
10722179
Incident
Aug 7, 2010
SteeringSuspension
Filed Nov 3, 2014

THIS SHOULD BE A RECALL ON ALL THE CHYSLERS IF THIS IS AN KNOWN ISSUE ABOUT THE SUSPENSION AND STEERING OF PARTS. IT IS TOO EXPSENIVE TO FIX . *TR

NHTSA ID
10652066
Incident
Nov 3, 2014
Suspension
Filed Jul 3, 2014

COMING TO A STOP AND TURNING RIGHT. NOISE AND WHEEL JUST FELL FLAT ON ROADWAY. LOWER BALL JOINT DISCONNEDTED AND MADE STEERING IMPOSSIBLE AND CAR UNCONTROLLABLE. AFTER REPAIR ABOUT 6 MONTHS LATER THE SAM WHEEL TOP BALL JOINT DISCONNECTED AND NEARLY RESULTED IN A ACCIDENT ON A BUSY STREET. THE MECHANIC WHO REPAIRED ALSO CHECKED THE DRIVER SIDE BALL JOINTS AND I WAS TOLD THEY WERE WITHIN SPECS. IN MAY OF 2014 WHILE DRIVING AROUND 50 MILES AN HOUR THE BOTTOM BALLJOINT ON THE DRIVER SIDE DISENGAGED AND THE STEERING WAS LOST AND THE TIRE FELL FLAT AND NEARLY CAUSE A HEAD ON CRASH. I HAVE HAD MANY CARS AND DIVEN FOR YEARS AND THIS HAS NEVR HAPPENED IN MY LIFE. THERE SHOULD BE A RECALL ON THESE VEHICLES ASAP. SOME RESEARCH INDICATES THAT THE CASTING ON THE BALL JOINT RING WERE HEAT TREATED IMPROPERLY AND CHRYSLER IT AWARE THAT THIS COULD HAVE AND RESULT IN TH WHELL SEPARATION FROM THE CONTROL ARM LEADING TO STEERING LOST TO THE VEHILE AND DANGER TO THE OCCUPANTS.. *TR

NHTSA ID
10608135
Incident
Jun 6, 2012
Mileage
102,000 mi
Other / unspecifiedTires & wheels
Filed Aug 27, 2013

MY VEHICLE HAS BEEN HAVING LOW AIR PRESSURE AND FLAT TIRES FOR SEVERAL YEARS. I WAS FINALLY TOLD THAT IT WAS A PROBLEM WITH THE WHEEL RIMS DUE TO CORROSION/FLAKING OF THE CHROME. I HAVE BEEN TOLD BY SEVERAL OTHER PEOPLE WITH THIS MAKE OF CAR THAT THEY HAVE THE SAME PROBLEM AND THE TIRE DEALER TOLD ME THE SAME THING. IT IS A CHRYSLER PROBLEM. *TR

NHTSA ID
10537429
Incident
Sep 1, 2009
Mileage
62,544 mi
Suspension
Filed Aug 9, 2011

THIS IS WHAT IS HAPPENING TO THE 2002 SEBRING THERE SHOULD BE A RECALL ON THESE PARTS! REAR UPPER SHOCK MOUNTS BROKE. MADE OF ALUM.. WHY? CORROSION WILL HAPPEN IF YOU INSTALL ALUM. NEXT TO SHEET METAL, ALSO THEY WERE NOT PAINTED. THE NEW ONES ARE AT LEAST PAINTED. IT DOES NOT SEEM TO ME TO BE VERY SMART TO HAVE ALUM.. MOUNTS AND UNPROTECTED." "THE CONTACT STATED AT VARIOUS SPEEDS, A NOISE WAS HEARD COMING FROM THE REAR SECTION OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE DRIVER SIDE REAR STRUT MOUNT WAS CORRODED AND FELL APART. THE PART WAS REPLACED. THE VEHICLE WAS LOCATED IN A SALT BELT STATE." "THE REAR MOUNT THAT HOLDS THE REAR MCPHERSON STRUT IN PLACE, DISINTEGRATED. THE CONSUMER STATED IT WAS MADE OF ALUMINUM. IT FELL APART AND THE PART MADE A RATTLE SOUND, WHICH WAS THE STRUT MOVING AROUND. THE CONSUMER WAS GOING 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY REPLACED IT."I AM ESPECIALLY CONCERNED ABOUT THE DEALER STATEMENT THAT REPLACEMENT MOUNTS ARE NOT AVAILABLE AND ARE "BACK ORDERED BY THE THOUSANDS"!!!! *TR

NHTSA ID
10418284
Incident
Aug 9, 2011
Mileage
90,000 mi
Suspension
Filed Dec 22, 2010

2002 CHRYSLER SEBRING SEDAN. CONSUMER WRITES IN REGARDS TO THE CATASTROPHIC DISINTEGRATION OF THE LEFT REAR SUSPENSION *TGW THE CONSUMER STATED EXTENSIVE CORROSION LED TO THE SUSPENSION FAILURE. THE CONSUMER STATED IT WAS NOT THE FIRST TIME, HE EXPERIENCED THE FAILURE. THE DEALER REPLACED THE LEFT REAR UPPER STRUT MOUNTS AND THE RIGHT UPPER STRUT MOUNT. *JB

NHTSA ID
10371592
Incident
Sep 18, 2010

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

9004275

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

23-015-20

EQUIPMENT; STRUCTURE

Disinfectant Solution Recommended for COVID-19

08-049-20

ELECTRICAL SYSTEM; EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

31-006-19

STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

3100619

EQUIPMENT; STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chrysler Sebring Sedan by model year
YearComplaintsRecallsInvestigationsIssue Index
2006181036.8
2005111042.4
2004101029.5
2003310
2002Viewing111030.8
2001610
2000110
1999010
1998010
1997010
1996010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.