Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2005 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TRACTION CONTROL AND ANTI LOCK BRAKE LIGHT COME ON AND GO SIMULTANEOUSLY TRACTION CONTROL DOES NOT SHUT OFF AND OVERHEATS ROTORS AND EATS BRAKE PADS.
PROBLEM: I BOUGHT A NEW DODGE CARAVAN IN 2005, HAD A FLAT TIRE, AND THERE WAS NOT A SPARE TIRE UNDERNEATH THE VAN. I HAD NEVER HAD A FLAT TIRE ON THIS VAN, SO WHY WAS THERE NOT A SPARE TIRE OR SPARE TIRE COVER UNDERNEATH MY CAR?) I HAD TO LITERALLY GET DOWN ON MY HANDS AND KNEES USING A CELLPHONE LIGHT TO SEE UNDERNEATH THE DRIVER'S SIDE OF THE CAR TO DETERMINE WHY THE SPARE WOULD NOT LEASE. WE HAD NEVER HAD A FLAT IN THIS VAN BEFORE AND WE BOUGHT IT NEW AT HAYES CHRYSLER IN OAKWOOD, GEORGIA IN 2005. THE REASON I COULD NO GET THE SPARE TIRE TO RELEASE WAS BECAUSE I FINALLY DISCOVERED, THERE WAS NO SPARE TIRE NOR TIRE COVER IN THE SPARE TIRE STORAGE COMPARTMENT UNDERNEATH MY VAN. MY SON AND I WERE STRANDED AT APPROXIMATELY 11:00 PM AT NIGHT ON THE SIDE OF I78 NEAR FULTON, MS. NOT ONLY DID I, A WIFE AND MOM, HAVE TO FIGURE OUT WHAT TO DO, BUT HAD TO KEEP MY SON CALM. HE WAS UNSURE ABOUT SAFETY. LATER, WHEN I CONTACTED THE DEALERSHIP, THEY OFFERED NO HELP. AFTER I FIRST DESCRIBED THE EVENTS THAT HAD TAKEN PLACE WITH MY HAVING A FLAT AND NO SPARE TIRE, THE HAYES CHRYSLER EMPLOYEE SAID, "THAT TIRE WAS STOLEN!" I REPLIED, "EXACTLY AND WE GET OUR CAR SERVICED AT YOUR DEALERSHIP SO CHECK YOUR RECORDS AND SEE WHO WORKED ON MY VAN." NEEDLESS TO SAY, AFTER CHECKING WITH A MANAGER THE DEALERSHIP SIMPLY SAID THAT THEY HAD PERFORMED AN INSPECTION ON THE CAR WHEN THE CAR WAS BOUGHT (INFERRING THAT A SPARE WAS ON THE CAR). TO REPLACE THE SPARE TIRE AND TIRE COVER THE DEALERSHIP WAS GOING TO CHARGE ME APPROXIMATELY $180.00. I CONTACTED A AUTO SALVAGE STORE AND THEY VERIFIED THAT THEY HAD MANY COMPLAINTS (NOT NECESSARILY BECAUSE OF THIS DEALERSHIP OR FOR THE SAME REASONS) OF PEOPLE NEEDING A SPARE TIRE AND OFFERED TO SELL ME THE DOUGHNUT SIZED SPARE TIRE AND ITS COVER FOR $50.00. I NEVER THOUGHT TO CHECK UNDERNEATH MY NEW CAR TO SEE IF THERE WAS A SPARE TIRE. LESSON LEARNED. *TR
THE TPMS WARNING LIGHT GOES OFF EVERY WEEK TELLING ME ONE OF MY TIRES IS LOW. IT IS NOT JUST ONE TIRE. 3 OF THEM SEEM TO BE LOSING AIR FROM THE VALVE STEM AND I HAVE TO REFILL THEM EVERY WEEK. IT SEEMS THE STEM IS MADE OF ALUMINUM AND CORRODES EASILY. THEY BECOME BRITTLE AND CAN BREAK EVEN FROM WASHING THE CAR OR JUST CHECKING THE AIR PRESSURE ACCORDING TO T&C OWNERS. *TR
ADHESIVE USED ON TAILLIGHTS OF 2005 CHRYSLER TOWN AND COUNTRY FAILED IN 105 DEGREE AIR TEMP. OUTER LENS FELL OF COMPLETELY WHILE DRIVING. THE INNER PART OF THE LENS WITH BULBS REMAINED ON THE VEHICLE. BOTH DRIVER'S AND PASSENGERS SIDE TAILLIGHTS WHERE AFFECTED. *TR
CHRYSLER 2005 TOWN AND COUNTRY--CAR SHAKING THAT CAR SEATS WOULD SHAKE, MAKING HORRIBLE ENGINE NOISE, DEALERSHIP REFUSED TO REPAIR, THREE SETS OF BRAKES, OIL PUMP FAILURE, OVERALL SENSOR FAILURE, NO LIGHT WARNINGS, GIVEN WARRANTY BECAUSE OF ALL THE PROBLEMS, BUT REFUSED TO REPAIR FINAL ENGINE FAILURE (ROD BLOWN), ALL REGULAR MAINTENANCE WAS MAINTAINED BY OWNER--THREE BREAK DOWNS. *TR
OWN A 2005 CHYRSLER TOWN & COUNTRY TOURING VAN, W/93K MILES. IN THE PAST 2 YEARS, THE POWER STEERING FAILS W/O WARNING WHEN THE VAN TRAVELS OVER WATER. THE DEALER THINKS IT'S A WEAK TENSION BAR ON A POWER BELT, BUT HE CAN'T BE CERTAIN. THE POWER STEERING LOSS LASTS ABOUT 15-30 SECONDS AND SEVERELY COMPROMISES MANEUVERABILITY AND CONTROL OF THE VEHICLE. IT ALSO APPEARS TO SHORT OUT THE ALTERNATOR BECAUSE THE BATTERY WARNING LIGHT GOES ON. IS THERE ANYTHING IN YOUR DATA BASE ABOUT THIS? I CAN FIND NO RECALLS FOR THIS YEAR OR MODEL. *TR
REAR A/C EVAPORATOR LEAK ON TWO CHRYSLERS THAT I OWN. 2005 CHRYSLER TOWN AND COUNTRY & 2005 DODGE GRAND CARAVAN. CHRYSLER EXTENDED THE WARRANTY FOR THESE PART IN ALL 2006 AND 2007 MINIVANS. THEY SHOULD HAVE INCLUDED 2005 IN THE RECALL. *TR
I HAVE A 2005 CHRYSLER TOWN AND COUNTRY IT STARTED WITH MY LOCKS STOPPING WORKING I DISCONNECTED IT AND THAN IT WORKED FOR A COUPLE OF WEEKS THAN IT WOULD GO OUT AGAIN. NOW MY ABS AND TRACTION CONTROL LIGHT CAME ON AND QUIT WORKING FOR A WEEK NOW THE LIGHT WENT OUT AND WORKS I TRIED THE BATTERY THING AGAIN BUT DID NOT WORK. I'M AFRAID THE COMPUTER MAY STOP WORKING WHEN DIVING. I ONLY HAVE 48,000 MILES ON IT. *TR
ABS AND TRACTION CONTROL FAILURE. AT 37,000 MILES MY ABS AND TRACTION CONTROL LIGHTS CAME ON. I TOOK IT TO THE DEALER AND THEY WOULD NOT DO ANYTHING BECAUSE IT WAS OUT OF WARRANTY. I CALLED CHRYSLER AND THEY TOLD ME THE SAME THING. ALSO MY SERVICE ENGINE SOON LIGHT CAME ON AND WAS TOLD IT IS MY EGR VALVE. MY BRAKES FAILED AND HIT MY MUSTANG WITH THE VAN. STILL THEY WOULD DO NOTHING ABOUT IT. *TR
THE VEHICLE INVOLVED IS A 2005 CHRYSLER TOWN & COUNTRY LX MINIVAN WITH STOW-N-GO SEATING. AFTER REPAIRING A FLAT TIRE, THE SPARE TIRE HANGER JAMMED, CAUSING THE TIRE TO APPEAR IN PLACE BUT ACTUALLY LOOSE. THE HANGER IS A WINCH WITH A WIRE ROPE THAT RETRACTS TO HANG THE TIRE UNDER THE MID-SECTION OF THE VAN. THE WIRE ROPE SPOOLED UNEVENLY, JAMMING AGAINST THE HOUSING. NO ACCIDENT OCCURRED, BUT THERE IS HIGH POTENTIAL FOR HARM TO OTHER DRIVERS IF THE TIRE WERE TO FALL TO THE ROADWAY. *TR
IN MARCH/APR 2007 WE NOTICED A WHITE STAIN THAT HAS APPEARED ON THE FLOOR BY THE NAVIGATOR SEAT. WE ASSUMED WE SPILLED SOMETHING AND WE CLEANED IT UP WITH A HOUSEHOLD CARPET CLEANER. A FEW WEEKS LATER THE STAIN HAS APPEARED AGAIN. WE REMOVED THE FLOOR MAT IN THE AREA TO FIND OUT THAT THE STAIN EXTENDED NOW SIGNIFICANTLY. WE CLEANED IT OUT AGAIN AND MONITORED IT. UPON CLOSER MONITORING, WE OBSERVED THAT THE AREA KEPT GETTING WET WHEN THE AC UNIT WAS ON. AFTER REMOVING THE SOGGY CARPETING AND KEEPING THE ENGINE ON WITH THE AC ON DURING A HUMID DAY, IT WAS EVIDENT THAT THE CONDENSED WATER WAS LEAKING INSIDE THE VEHICLE CAUSING THE CARPET TO MOLD. WE DROVE OUR KIDS AROUND IN A MOLDY CAR FOR 4 MONTHS NOW. WE DID NOT KNOW IT WAS MOLD UNTIL CLOSER INSPECTION. THE YOUNGEST HAD A CONTINUOUS CONGESTION DURING THIS PERIOD THAT WE BLAMED ON THE DAYCARE. UNFORTUNATELY HE WAS THE ONLY ONE GETTING CONTINUOUSLY CONGESTED. ONCE WE NOTICED IT WAS ACTUALLY MOLD, WE PUT A TOWEL OVER THE AREA (WITH THE CARPET REMOVED). EVERY NIGHT WE WOULD LEAVE THE VAN WITH DOORS AND WINDOWS OPEN AND ATTEMPT TO DRY AS BEST AS WE COULD THE AREA. AFTER TAKING THE VEHICLE TO THE MECHANIC, THEY INFORMED US THAT IT IS AN EXPENSIVE REPAIR AND THEY ADVISED US TO CONTACT DAIMLERCHRYSLER. WE CONTACTED DAIMLERCHRYSLER (REF 16513172) ABOUT HAVING THE ISSUE FIXED UNDER THE WARRANTY. WE EXCEEDED THE 36,000 WARRANTY MILEAGE BY 1,280 MILES. EVEN THOUGH WE EXPLAINED THAT IT TAKES TIME FOR MOLD TO DEVELOP IN ORDER TO NOTICE THE ISSUE, DAIMLERCHRYSLER REFUSED TO HELP US. WE PLAN ON TAKING THE VEHICLE TO A DEALER AND HAVING IT RESOLVED, BUT MEANWHILE WE WOULD LIKE TO LET OTHER PEOPLE KNOW OF OUR ISSUE. ALSO, THE VEHICLE HAS ALREADY HAD 2 RECALLS AND ONE MAJOR REPAIR. IN 2 YEARS OF OWNERSHIP THIS WOULD BE OUR 4TH MAJOR REPAIR FOR A VEHICLE THAT IS ONLY 2 YEARS OLD AND HAS ONLY 37280 MILES ON IT.
SUMMARY: I WAS SUPPOSED TO PICK UP THE VAN ON MARCH 30 2006, BUT THE SYSTEM DIED DURING THE TEST RUN, VAN WOULD NOT SHIFT GEARS, SIGNAL OR TURN OFF, THIS PROBLEM RECURRED ON JULY 23, 2006 SHORTLY AFTER IT WAS FINALLY DELIVERED TO ME AT HOME. I CALLED CARLOS, THE PRESIDENT OF THE COMPANY WHICH MADE THE ADAPTIVE DRIVING EQUIPMENT FOR MY VAN AND LEFT A VOICE MAIL SAYING THE VAN WAS STUCK IN DRIVE, AND I WAS SITTING WITH MY HAND ON THE BRAKE, (AS HAPPENED ON MARCH 29, 2006 WHEN WE WENT TO TAKE IT HOME FOR THE FIRST TIME. THE CUSTOMER CARE REPRESENTATIVE CALLED ME BACK AND TOLD ME TO HAVE SOMEONE PULL OUT ONE OF THE FUSES TO RESET IT. ABOUT A WEEK LATER, DRIVE MASTER TECHNICIAN CAME OUT TO PUT IN A TEMPORARY RESET SWITCH. I NEVER HEARD BACK FROM CARLOS REGARDING THIS INCIDENT. THE VEHICLE FAILED NUMEROUS TIMES, CAUSING ME TO HAVE TO FLIP THIS 'TEMPORARY' RESET SWITCH, CARLOS DIDN'T RETURN MY CALLS , BUT DRIVE MASTER SAID HE WAS SENDING OUT THE PARTS TO REPLACE THE SWITCH. THEN, THE VAN DIED LATE SEPTEMBER IN A PARKING LOT, GAS/BRAKE FAILED, BACK-UP BRAKE \WAS DELAYED, A SECOND EARLIER OR LATER AND I WOULD HAVE BEEN IN A MAJOR ACCIDENT. I SPOKE TO CARLOS IN OCTOBER, AND HE WAS PUTTING IN SOMETHING TO FIX THIS PROBLEM, BUT HE HAD YET TO ADDRESS THE PROBLEM . THIS CAUSED THE VAN TO FREEZE , INABILITY TO SHIFT GEARS, SIGNAL, TURN THE CAR OFF, ETC , AND THE ONLY RESOLUTION TO THAT FIRST PROBLEM, SO FAR WAS TO FLIP THE RESET SWITCH THAT WAS TEMPORARILY PUT IN. CARLOS OFFERED ME AN UPGRADE THAT WOULD ADDRESS THE PROBLEM THAT HAPPENED IN LATE SEPTEMBER WITH THE VAN FREEZING FOR $1500, BUT SAID IT WOULD NORMALLY COST MORE AND HE WASN'T MAKING IT AVAILABLE TO EVERYONE. THE PROBLEM RECURRED WITHOUT RESOLUTION. *AK
WE OWN A 2005 CHRYSLER TOWN & COUNTRY TOURING VAN. AT APPROXIMATELY 16000 WE HAD A PROBLEM WITH THE RACK & PINION AND BALL JOINTS. IT WAS TAKEN TO A DEALER THAT WAS SUPPOSE TO HAVE FIXED THE PROBLEM -- WE HAVE HAD PROBLEMS WITH ITEMS IN THAT AREA SINCE THEN. WE HAVE ENJOYED OUR VEHICLE EXCEPT FOR THIS PROBLEM -- THE LATEST INCIDENT IS THE TIE ROD END NEEDS TO BE REPLACED AND WE WERE TOLD THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. THE VEHICLE HAS APPROXIMATELY 51,000 MILES ON IT AT THIS TIME. *NM
DT*: THE CONTACT STATED WHILE HAVING THE TIRES ROTATED FOR REGULAR MAINTENANCE, THE LEFT FRONT STUDS SHEARED OFF WHEN THE TIRE WAS BEING TORQUED. THE DEALER REPLACED 2 STUDS AND THE TIRE WAS ATTACHED PROPERLY. UPDATED 05/16/06. *JB
JANUARY 2005 AFTER OWNING MY 2005 TOWN AND COUNTRY FOR ONLY 6 MONTHS THE AIR BAG LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP WHERE I WAS TOLD THAT THE SENSOR WAS BAD ON THE PASSENGER SIDE AND I NEEDED TO LEAVE MY VAN AT THE DEALERSHIP BECAUSE IT WAS UNSAFE TO DRIVER DUE TO THE FACT THAT IF I WERE TO GET INTO AN ACCIDENT THE PASSENGER AIRBAG WOULD NOT DEPLOY. JANUARY 2, 2006, I JUST HAD TO TAKE THE VAN BACK IN FOR THE SAME THING. THIS TIME I HAD TO DRIVE IT ALL THE WAY BACK FROM FLORIDA WITH THE AIRBAG LIGHT ON. THEY HAD TO REPLACE BOTH SENSORS THIS TIME. JANUARY 13,2006 I WAS ON MY WAY TO CHICAGO FROM MY HOME IN MICHIGAN AND THE AIR BAG SENSOR IS AGAIN COMING ON, LESS THAN 2 WEEKS AFTER HAVING IT FIXED! THE OTHER PROBLEM I HAVE HAD WITH THIS VAN IS THE WIRING THE OPERATES THE POWER SLIDING DOORS. I HAVE HAD TO HAVE THE WIRING ASSEMBLIES REPLACED, ONCE ON EACH SIDE. *JB
THE CONSUMER NOTICED THAT THE PARK SENSE (TM) REAR BACK-UP SYSTEM WAS INOPERATIVE. THE SYSTEM DID NOT INDICATE WHEN THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *JB CONSUMER PURCHASED THE VEHICLE BECAUSE IT HAD AN ULTRASONIC REAR PARK ASSIST SYSTEM WHOSE PURPOSE WAS TO GIVE A WARNING WHEN VEHICLE WAS CLOSE TO AN OBJECT WHILE BACKING. EVIDENTLY, THE WARNING SYSTEM DID NOT WORK . CONSUMER WANTS VEHICLE TO BE RECALLED. *AK MANUFACTURE RESPONDED BY STATING THAT THERE WAS NOTHING THEY WOULD DO; THAT THIS CONDITION IS A DESIGN ISSUE NOT A DEFECT. *TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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