RoadVitals

2005 Chrysler Town And Country Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
38
Latest Jun 4, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 857 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
13

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2005 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

The 25 most recent of 38, in the owner's own words

Body & structure
Filed Jun 4, 2018

WHEN THE WEATHER IS 55 DEGREES OR COLDER MY BACK DOOR ON MY MINIVAN WILL NOT STAY UP AND OPEN. AFTER IT GOES UP IT COMES BACK DOWN IMMEDIATELY. THIS VAN HAS A HANDICAPPED LIFT FOR A MOBILITY SCOOTER IN IT FOR INSIDE THE VAN. IT IS NECESSARY FOR THE BACK DOOR TO STAY UP AND OPEN TO USE THE CONTROLS TO BRING THE LIFT IN AND OUT OF THE MINIVAN. THE BACK DOOR STAYS UP AND OPEN IN WARMER WEATHER BUT IT IMMEDIATELY COMES BACK DOWN AND CLOSES IN COOLER WEATHER. I PURCHASED THE MINIVAN WITH THE LIFT AND SCOOTER FROM A PRIVATE OWNER 2 1/2 YEARS AGO. THEY USED THE MINIVAN AND LIFT IN ONLY WARMER WEATHER. HOW DO I GET THE BACK DOOR TO STAY UP AND OPEN SO I CAN USE THE LIFT FOR MY SCOOTER ALL YEAR AROUND? IS THERE A RECALL ON THIS PROBLEM? THE MINIVAN WAS IN A STATIONARY POSITION ON FLAT ASPHALT PAVEMENT AND THE MINIVAN WAS TURNED OFF IN ALL INCIDENTS. UNFORTUNATELY AT THIS TIME I DO NOT HAVE A PHOTO OF THE BACKDOOR OR LIFT BUT I CAN TAKE PICTURES IF NEEDED.

NHTSA ID
11099878
Incident
Jan 1, 2016
Mileage
130,000 mi
Body & structureElectrical
Filed Nov 21, 2016

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHEN USING THE KEY FOB TO OPEN THE TAILGATE, IT OPENED BUT SLAMMED DOWN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/05/17*LJ THE CONSUMER STATED IT ONLY HAPPENED IN COLD WEATHER. UPDATED 01/12/17.*JB

NHTSA ID
10927131
Incident
Sep 1, 2016
Mileage
60,000 mi
Body & structure
Filed May 2, 2016

HI, I WAS OTHER COMPLAINTS REGARDING THE 2005 CHRYSLER TOWN & COUNTRY MINI VAN. THE PROBLEM I AM HAVING IS RUST THOUGH ON BOTH SIDES OF THE FENDER WELLS IN FRONT OF THE REAR TIRES. I HAVE NOTICED THIS ON MANY OTHER MINIVANS ON THE ROAD AND BELIEVE IT TO BE A FLAW IN THE MANUFACTURE. PIECES OF THE VAN FELL OFF , THIS COULD BE A SAFETY HAZARD AS THESE VANS AGE.. ARE THERE ANY OTHER COMPLAINTS ISSUED?

NHTSA ID
10862578
Incident
May 7, 2014
Mileage
74,000 mi
Body & structureElectrical
Filed May 2, 2015

SLIDING DOORS MAKES SOUND BUT DOES NOT OPEN OR CLOSE ELECTRICALLY. SLIDING DOOR LOCKS DOES NOT WORK. *TR

NHTSA ID
10714212
Incident
Apr 13, 2015
Mileage
300,000 mi
AirbagsBody & structureSteering
Filed Feb 22, 2015
Crash reported1 injury reported

I LEFT MY HOUSE & A MILE AT THE MOST DOWN THE ROAD. I HEARD A NOISE & FELT THE REAR END SLIDE TO THE RIGHT. I TRIED TURNING THE WHEEL TO STRAIGHTEN THE VAN NOTHING HAPPENED. THE STEERING WHEEL WENT SIDE TO SIDE, BUT THE WHEELS DIDN'T TURN. I WONDERED WHY THE VAN HAD SLIDE TO THE SIDE. THAT IS WHEN I REALIZED THERE WAS NO STEERING B/C THE DIRECTION DIDN'T CHANGE & IT WAS LIKE THE STEERING WHEEL WAS JUST THERE. I WAS COHERENT THE ENTIRE TIME, I NOTICED AT THAT TIME I WAS HEADED FOR THE EMBANKMENT ACROSS THE OTHER LANE OF TRAFFIC. (IT IS A TWO LANE ROAD.) I ALREADY KNEW THERE WAS NO STEERING, SO I GRABBED THE WHEEL WITH BOTH HANDS, PLANTED MY FEET TO THE FLOOR BOARD! I THEN ASKED GOD TO FORGIVE ME. THE VAN HIT THE EMBANKMENT HEAD ON ,FLIPPED, VANS TOP SCRAPPED ALL THE WAY DOWN JUST ON THE EDGES WHERE THE FRAME IS. THEN IT LANDED ON THE PASS. SIDE & SLID BACKWARDS INTO THE EMBANKMENT ( ON THE SIDE OF THE ROAD I WAS ORIGINALLY GOING DOWN.) ON THE OTHER SIDE OF THE ROAD. I TRIED TO GET OUT B/C I THOUGHT I SAW SMOKE. IT WAS THE AIRBAGS, THEY HAD EXPLODED.MY SHINS LOOKED LIKE I GOT BEAT WITH A BASEBALL BAT, THE SEAT BELT GOT STUCK, &THE DOORS LOCKED. I LIFTED THE DRIVER DOOR UP OVER MY HEAD. (VAN WAS ON PASS. SIDE).A MAN HELPED ME GET OUT & VAN WAS PULLED ONTO ALL 4 TIRES. I HAD BACK SURGERY ON 4-23-14. I WENT & HAD XRAYS TAKEN. I FILLED AN INVESTIGATION W/CHRYSLER [XXX]#[XXX] ,[XXX]TOOK PICS. OF VAN, ASKS QTS & SENT TO CHRYSLER.[XXX] W/CUST. CLAIM RESOLUTION GRP 248-512-2934 SENT LETTER B/C VAN @ SALVAGE 803-324-7510,980-8900 & TAMPERED W/ NO INVEST. COULD BE DONE. THEY HAVE TO GO TO THE SCENE OF WRECK (STANDARD PROCEDURE) & DIDN'T.I CONTACTED [XXX] & NUMEROUS OTHERS @CHRYSLER 800-247-9753 REASON?.1.)4 BLOWN TIRES REMOVED 2.)FUSES WERE GONE. IT WAS TOTALED! I FAXED IN PIC.S FROM THE SCENE & LETTER. PLEASE HELP ME! [XXX] CALLED SAID THE CASE IS NOT REOPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10689832
Incident
Nov 21, 2014
Mileage
150,000 mi
Body & structureElectricalExterior lighting
Filed Dec 25, 2014

SINCE ABOUT MARCH OF THIS YEAR, OUR VAN HEADLAMPS WILL NOT TURN ON WITH THE SWITCH. IT TAKES PLAYING WITH THE SWITCH SEVERAL TIMES BEFORE THEY GO ON. RECENTLY THE HEADLIGHTS RANDOMLY GO OFF AS WE ARE DRIVING, WE HAVE TO PULL OVER AND PLAY WITH THE SWITCH TO GET THE LIGHTS TO GO ON. ALSO AS WE PARK AND TURN THE CAR OFF, SOMETIMES THE HEADLIGHTS OR THE DASH LIGHTS WILL GO ON BY THEMSELVES. CURRENTLY WE ARE HAVING TO JUMP THE CAR OFTEN AS IF THERE IS A DRAIN ON THE BATTERY. WE TOOK THE BATTERY TO THE LOCATION WHERE IT WAS BOUGHT AND THEY TESTED THE SYSTEM, AND BATTERY AND CHARGING SYSTEM PASSED ALL TEST. IN OTHER INCIDENTS WHICH MAY OR NOT BE RELATED OUR POWER SLIDING DOORS ARE NOT WORKING PROPERLY. THE LEFT SIDE DOES NOT FUNCTION AT ALL, AND THE RIGHT SIDE CLOSES AND OPENS WHEN THE BUTTON IS DEPRESSED. IT TAKES TWO TRIES BEFORE IT LOCKS PROPERLY. WHEN WE TAKE THE VAN TO THE LOCAL DEALER THEY KNOW NOTHING OF THESE ISSUES, AND HAVE BEEN QUOTED $300-600 TO REPAIR EACH INCIDENTS. WE APPRECIATE ANY AND ALL ASSISTANCE REGARDING THESE ISSUES. *TR

NHTSA ID
10668245
Incident
Mar 1, 2014
Mileage
130,000 mi
Body & structureInterior & seats
Filed Oct 9, 2014

THE ELECTRIC DOOR LOCK/UNLOCK ACTUATOR ON THE DRIVER'S SIDE DOOR STOPPED UNLOCKING THAT OR ANY OF THE OTHER LOCKS. SEVERAL DAYS LATER THE ACTUATOR BEGAN TO WORK AGAIN THEN A FEW DAYS LATER AGAIN STOPPED WORKING. THIS HAS REPEATED SEVERAL TIMES NOW. THIS PROBLEM OCCURRED BEFORE SEVERAL MONTHS AFTER WE HAD BOUGHT THE VEHICLE USED IN MID 2012. AT THAT TIME, A MECHANIC REPLACED THE DRIVER'S SIDE DOOR ACTUATOR WHICH SEEMED TO SOLVE THE PROBLEM UNTIL IT RECURRED THIS AUGUST. AT ALL TIMES, EVEN WHEN THE DRIVER'S SIDE DOOR ACTUATOR DID NOT FUNCTION, THE LOCK/UNLOCK FUNCTION ON THE REMOTE HAS ALWAYS WORKED. THE SAFETY ISSUE IS THAT IN THE EVENT OF AN ACCIDENT, THE DRIVER CANNOT UNLOCK THE PASSENGERS' DOORS. *TR

NHTSA ID
10643595
Incident
Aug 20, 2014
Mileage
54,525 mi
Body & structure
Filed Jul 4, 2014

I WAS INFORMED TODAY BY THE MECHANIC AT MONROE MUFFLER THAT THE FRAME WAS RUSTED SO BADLY THAT HE WAS ABLE TO PUT HIS FINGERS THROUGH THE FRAME. THERE ARE ACTUALLY LARGE HOLES THROUGH THE FRAME. THE MECHANIC SHOWED ME THE HOLES ON THE FRAME (REAR RIGHT SIDE). THE LEFT REAR FRAME WAS NEARLY AS BAD. WHEN TOYOTA HAD A FRAME RUST/ROT ISSUE ON THE TACOMA AND THE TUNDRA, TOYOTA EITHER REPLACED THE FRAME OR BOUGHT BACK THE VEHICLE AT 1 1/2 TIMES THE KBB RETAIL VALUE IN EXCELLENT CONDITION. I WAS PLANNING ON DRIVING THIS ANOTHER FEW YEARS, HOWEVER IT WON'T PASS NYS INSPECTION WITH THE FRAME RUST THROUGH. WHAT IS CHRYSLER GOING TO DO ABOUT THIS? *TR

NHTSA ID
10608240
Incident
Jul 4, 2014
Mileage
96,829 mi
Body & structureInterior & seats
Filed Apr 13, 2014

POWER LOCKS ON THE BACK SLIDING DOORS DO NOT WORK. THIS IS A BIG SAFETY CONCERN. I HAVE TO PULL THE LOCK UP VERY HARD FROM ONE SIDE AS I PULL ON THE HANDLE ON THE OTHER SIDE. THIS IS HAPPENING ON BOTH DOORS OF THE VEHICLE. IF THEIR WAS AN ACCIDENT OR FIRE IT WOULD BE VERY HARD TO GET MY CHILD OUT OF THE BACK SEAT. I AM ASKING FOR A RECALL. I WAS LOOKING THIS PROBLEM UP ONLINE AND THEIR ARE PAGES OF COMPLAINTS AND FORUMS OF PEOPLE WITH THE SAME ISSUE. *JS

NHTSA ID
10579450
Incident
Apr 13, 2014
Mileage
134,000 mi
Body & structure
Filed Apr 11, 2014
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A VEHICLE CRASHED INTO THE CONTACT HEAD ON. THE AIR BAGS DEPLOYED AND A METAL PLATE FELL FROM BEHIND THE STEERING COLUMN AND CRUSHED THE CONTACT'S LEGS. THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL AND ROLLED DOWN A HILL UNTIL SHE SHIFTED TO PARK. THE CONTACT SUSTAINED MAJOR CUTS AND BRUISES TO THE CHEST, KNEE INJURIES, AND PUNCTURE WOUNDS ON THE STOMACH. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID
10579141
Incident
Apr 3, 2014
Mileage
180,000 mi
Body & structure
Filed Sep 15, 2013

I WAS DRIVING AT 35MPH, THEN I SLOWED DOWN TO 20MPH TO CROSS OVER A SET OF RAILROAD TRACKS. AS I WAS CROSSING THE TRACKS, THE DRIVERS SIDE SLIDING DOOR OPENED, THEN CLOSED. (THE DOORS ARE REMOTE CONTROL DOORS.) THIS WAS THE VERY FIRST TIME THAT THIS HAS EVER HAPPENED. I WAS TALKING TO A FEW PEOPLE ABOUT THIS SITUATION, TO COME TO FIND OUT, THAT THIS IS NOT UNCOMMON. I WOULD LIKE TO KNOW WHY CHRYSLER HASN'T DONE ANYTHING ABOUT THIS PROBLEM. THEY NEED TO STEP UP TO THE PLATE AND FIX THE PROBLEM. *TR

NHTSA ID
10543665
Incident
Sep 1, 2013
Mileage
79,000 mi
Body & structureElectrical
Filed Sep 12, 2013

AUTOMATIC SLIDING DOORS CONTINUE TO FAIL AND NEED TO REPLACE ELECTRICAL UNIT. HAVE REPLACED 2 TIMES ON BOTH SIDES. AUTOMATIC DOOR LOCKS DO NOT WORK BY EITHER KEYLESS ENTRY OR BY MANUALLY PUSHING BUTTON. MAKES GETTING INTO VEHICLE WITH 2 SMALL CHILDREN VERY DIFFICULT ESPECIALLY SINCE THERE IS NO KEY HOLE ON PASSENGER SIDE DOOR. *TR

NHTSA ID
10543315
Incident
Jun 13, 2011
Mileage
125,000 mi
Body & structure
Filed Jun 26, 2013

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY MODIFIED VAN FOR DISABLED WIFE. THE CONTACT STATED THAT THE FUEL TANK WAS IN THE REAR OF THE VEHICLE AND AFTER SEEING A MANUFACTURER'S RECALL ON THE NEWS FOR OTHER CHRYSLER VEHICLES, HE FELT HIS VEHICLE WAS ALSO UNSAFE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 08-07-13 *BF

NHTSA ID
10521880
Incident
Oct 18, 2010
Body & structure
Filed Dec 31, 2012
1 injury reported

TL -THE CONTACT OWNS A 2005 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE THE REAR LIFT GATE WAS OPENED, IT ABRUPTLY CLOSED ON THE CONTACT INDEPENDENTLY AND WITHOUT WARNING. THE CONTACT BECAME PINNED BETWEEN THE LIFT GATE AND THE VEHICLE AND AS A RESULT, SUSTAINED INJURIES TO HIS BACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000. KMJ UPDATED 01/05/13*LJ

NHTSA ID
10490584
Incident
Dec 24, 2012
Mileage
70,000 mi
Body & structureBrakesSteering
Filed Oct 2, 2012

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL MADE A GRINDING NOISE AND WAS HARD TO TURN. IN ADDITION, THE DOORS COULD NOT BE UNLOCKED AUTOMATICALLY OR MANUALLY AND SOMETIMES THE DOORS OPENED INDEPENDENTLY WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE BRAKE MASTER CYLINDER EXHIBITED OIL CONSUMPTION THEREFORE, THE VEHICLE WAS UNSAFE TO DRIVE AND THEY COULD NOT COMPLETE THE VEHICLE INSPECTION. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 48,800.

NHTSA ID
10478353
Incident
Oct 1, 2005
Mileage
5,000 mi
Body & structure
Filed Jun 30, 2012

AT APPROXIMATELY 11:30PM ON JUNE 29, 2012, OUR 2005 CHRYSLER TOWN AND COUNTRY THAT WE PURCHASED ON JUNE 11, 2012 FROM A DEALERSHIP WAS PARKED IN OUR DRIVEWAY WHEN WE HEARD A LOUD EXPLOSION OUTSIDE THE HOUSE. UPON INVESTIGATING, WE FOUND THE REAR WINDSHIELD OF THE MINIVAN WAS SHATTERED AND HAD EXPLODED OUT. ASSUMING IT WAS VANDALISM, WE NOTIFIED POLICE TO FILE A REPORT, BUT THE POLICE WOULD NOT FILE A REPORT BECAUSE THEY WERE CERTAIN THE WINDOW BLOWING OUT HAD BEEN CAUSED BY PRESSURE CHANGE DUE TO TEMPERATURE. THE HIGH TEMPERATURE ON JUNE 29 WAS 94 DEGREES FAHRENHEIT IN NORTHEAST OHIO. THE VAN WAS PARKED IN THE SHADE ALL DAY UNTIL APPROXIMATELY 8:30PM, WHEN I DROVE IT WITH THE FRONT WINDOWS DOWN, THEREBY CAUSING THE INTERIOR TEMPERATURE TO COOL TO MATCH THE OUTSIDE TEMPERATURE, WHICH WAS 75 DEGREES F AT THAT TIME. AT ABOUT 9PM, I PARKED THE MINIVAN IN THE DRIVEWAY WITH THE WINDOWS UP AND AT AROUND 11:30, THE EXPLOSION HAPPENED WITH THE TEMPERATURE AT 69 DEGREES FAHRENHEIT. THERE IS NO EVIDENCE OF VANDALISM OR BREAK-IN. WE BEGUN INVESTIGATING IMMEDIATELY AFTER WE HEARD THE EXPLOSION OF THE WINDSHIELD. THE PRIMARY HOLE IN THE WINDOW WAS IN THE UPPER RIGHT REGION, WITH THE ENTIRETY OF THE PANE SHATTERED AND PIECES WERE STILL IN PLACE THOUGH SHATTERED. THE EDGES OF THE ENTIRE WINDOW WERE BULGING, AS IF SOME KIND OF PRESSURE HAD FORCED THE GLASS OUTWARD. THERE WAS SMALL GLASS FRAGMENTS ALL OVER THE DRIVEWAY AND REAR STORAGE, INCLUDING SOME IN THE CHILD SEATS IN THE REAR OF THE VEHICLE. *TR

NHTSA ID
10463635
Incident
Jun 29, 2012
Mileage
158,022 mi
Body & structure
Filed Dec 19, 2011

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE OPENED THE REAR LIFT GATE. THE DOOR DID NOT REMAIN OPEN AND SWUNG DOWNWARD, STRIKING THE CONTACT. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000.

NHTSA ID
10440438
Incident
Dec 15, 2011
Mileage
88,000 mi
Body & structure
Filed Dec 14, 2011

WHEN WE PURCHASED THE VEHICLE WE NOTICED A LEAK IN THE FRONT PASSENGER FLOORBOARD. WE INITIALLY THOUGHT IT WAS RAIN WATER BUT AFTER A CONTINUED CONSTANT LEAK WE REALIZED IT WAS THE SIR CONDITIONER. OTHER YEARS OF THE SAME MODEL HAVE HAD THIS ISSUE AND A RECALL HAS BEEN ISSUED. *TR

NHTSA ID
10439900
Incident
Dec 5, 2005
Body & structureElectricalInterior & seats
Filed Nov 8, 2011

POWER LOCKS QUIT WORKING. VEHICLE ACTS LIKE IT WAS LOCKED UP WHEN PRESSING THE REMOTE (HORN BEEPS, LIGHTS FLASH) BUT LOCKS DON'T LOCK. POWER DOORS ALSO QUIT WORKING CAUSING POTENTIAL PINCH-POINTS. WHEN THE DOORS ACT UP AND BOUNCE BACK OPEN, THEY SOMETIMES TRY TO RE-CLOSE BUT THE INTERFERENCE SENSOR DOESN'T STOP THE DOOR FROM CLOSING ON A BODY PART. CAN TEMPORARILY MAKE IT BETTER BY REMOVING AND REPLACING THE IOD FUSE, BUT THE PROBLEM RETURNS A SHORT TIME LATER. PROBLEM BEGAN RIGHT AFTER WARRANTY EXPIRED. DEALER WANTS 300-800 TO ATTEMPT TO FIX THE PROBLEM BUT CAN'T GUARANTEE THAT EITHER COMPONENT WILL POSITIVELY CORRECT THE PROBLEM. HUNDREDS OF SIMILAR COMPLAINTS ON THE WEB WITH THE SAME ISSUE AND NO POSITIVE CORRECTIVE ACTION. *TR

NHTSA ID
10434822
Incident
Sep 30, 2008
Mileage
40,000 mi
Body & structure
Filed Oct 23, 2011

I NOTICED SOME MINOR RUST ON THE PASSENGER SIDE BETWEEN THE SLIDING DOOR AND THE FRONT DOOR ABOUT 1 - 2 YEARS AGO, EARLIER THIS YEAR AROUND MAY IT WAS MORE NOTICEABLE AND HAD PROGRESSED. IN SEPTEMBER 2011 I NOTICED A HOLE BEGINNING AND IN OCTOBER I STARTED POKING AROUND AND REMOVED ABOUT A 8 INCH BY 3 INCH PIECE OF COMPLETELY RUSTED METAL (IT CRUMBLED). IT WAS WET ON THE INSIDE, IT HASN'T RAINED IN 4 TO 5 DAYS, PLUS IT APPEARS THAT THE INSIDE IS SEALED, SO HOW COULD WATER GET IN? UPON REVIEWING OTHER COMPLAINTS FROM OTHER PEOPLE, I SEE THAT THIS IS A PROBLEM THAT CHRYSLER IS AWARE OF DUE TO CRACKED WELDS WHERE WATER RUNS DOWN BEHIND THE SUPPORTS AND ENTERS THIS CAVITY. WHAT A MAJOR DISAPPOINTMENT THAT THEY DID NOT DO ANYTHING ABOUT THIS, BECAUSE THE REST OF THE VEHICLE HAS NO RUST AND HAS BEEN OTHERWISE A GOOD CAR, BUT NOW I UNDERSTAND THAT THESE RUSTED WELDS ARE NOT ONLY CAUSING RUST BUT THEY ARE A SAFETY CONCERN! *TR

NHTSA ID
10432513
Incident
May 18, 2011
Body & structure
Filed Oct 15, 2011

ROOF WELDS ON BOTH SIDES OF THE VAN ABOVE SLIDING DOORS ARE CRACKED! MAJOR STRUCTURAL HAZARD. IT'S ALSO ALLOWING WATER TO ENTER THE INNER BODY PANELS AND IS RUNNING DOWN INSIDE THE WINDOW SUPPORTS/PILLARS BETWEEN THE DOORS ALL THE WAY DOWN TO THE ROCKER PANELS (WHICH ARE NOW RUSTING THROUGH FROM THE INSIDE OUT). IT TURNS OUT THIS IS A MAJOR PROBLEM ON THESE VANS. HTTP://FORUM.CHRYSLERMINIVAN.NET/SHOWTHREAD.PHP/18635-SMALL-CRACK-IN-THE-ROOF CHRYSLER ALSO KNOWS ABOUT IT, AND IT TURNS OUT MOST OF THE VANS WITH THE ISSUE WERE MADE IN THE SAME PLANT, INCLUDING MINE! HERE IS A DISCUSSION OF THE ISSUE WITH PICTURES: HTTP://DODGEFORUM.COM/FORUM/DODGE-CARAVAN/87668-2001-TO-2006-GRAND-CARAVAN-ROOF-CRACK-AT-SEAMS.HTML . ALL VEHICLES WITH A VIN WITH THE 12TH DIGIT OF R, WHICH WERE MADE IN THE WINDSOR PLANT HAVE THIS ISSUE. I HAD BROUGHT THE RUST TO THE ATTENTION OF A CHRYSLER DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY, AND THEY CLAIMED IT WAS SALT CORROSION AND NOT COVERED BECAUSE IT WAS NOT AN OUTER BODY PANEL. IT TURNS OUT THAT THE ISSUE WAS ACTUALLY BECAUSE OF THESE ROOF CRACKS, AND THE RUST WAS FROM THE INSIDE OUT BECAUSE OF ALL THE WATER RUNNING DOWN INTO THE ROCKERS. THIS IS AFFECTING THE STRUCTURAL SAFETY OF THE VEHICLE, AND SHOULD NOT BE HAPPENING ON A VEHICLE BARELY OVER 5 YEARS OLD (I HAD NOTICED THE ROCKER RUST AT THE 3 YEAR MARK). *TR

NHTSA ID
10430294
Incident
Nov 3, 2008
Mileage
65,000 mi
Body & structure
Filed Mar 17, 2010

TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TURNED OFF, THE SLIDING DOORS WOULD OPEN WITHOUT DRIVER INTENT. THE DEALER STATED THAT THERE WERE NO COMPLAINTS REGARDING THE FAILURE. THE DEALER REMOVED THE DOOR SENSOR AT THE OWNERS EXPENSE. THE VIN WAS NOT AVAILABLE AT WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE. UPDATED 05/13/10. *LJ

NHTSA ID
10320509
Incident
Oct 11, 2005
Body & structureTires & wheels
Filed Nov 10, 2009
1 injury reported

WHEN ATTEMPTING TO CHANGE A TIRE ON MY 2005 CHRYSLER TOWN & COUNTRY I DROPPED THE TIRE FROM UNDER THE BODY OF THE CAR AS DESIGNED. REACHING UNDER THE VEHICLE FROM THE PASSENGER SIDE I PUT MY HAND OVER THE TOP OF THE TIRE AND PULLED IT TOWARD ME. MY HAND BECAME WEDGED BETWEEN THE TIRE AND THE EXHAUST PIPE RESULTING IN SECOND DEGREE BURNS TO THE TOP OF MY HAND. *TR

NHTSA ID
10291660
Incident
Nov 9, 2009
Mileage
36,000 mi
Body & structure
Filed May 28, 2009
1 injury reported

MY RIGHT FOREARM WAS CRUSHED WHEN THE DRIVER'S SIDE POWER SLIDING DOOR CLOSED ON IT AFTER ENCOUNTERING AN OBSTRUCTION (A LAWN CHAIR). I HAD PRESSED THE BUTTON TO OPEN THE DOOR, REACHED AROUND TO PUT A DRINK IN A COOLER ON THE BACK SEAT FLOOR, THE DOOR RAN INTO A LAWN CHAIR AND REVERSED, CRUSHING MY ARM. SIX DAYS LATER, MY ARM IS STILL HORRIBLY BRUISED AND SORE. I HAD SOMEONE TAKE PICTURES TO DOCUMENT THIS ACCIDENT. THE DEALER DIDN'T EVEN KNOW THAT THE SIDE DOORS HAVE NO SAFETY SENSORS LIKE ON THE POWER LIFTGATE. THE SIDE POWER SLIDING DOORS SHOULD ALSO HAVE SAFETY SENSORS! IF IT HAD BEEN MY 2 YEAR OLD GRANDSON, HE'D BE DEAD NOW! *TR

NHTSA ID
10270156
Incident
May 22, 2009
Mileage
40,000 mi
Body & structure
Filed Sep 22, 2008

FRONT HOOD EDGE HAS STARTED TO BUBBLE UP WITH RUST (2005 CHRYSLER TOWN AND COUNTRY VAN) MY 2001 DODGE CARAVAN HAS THE SAME PROBLEM BUT IS RUSTED THROUGH. I SEE THIS CONDITION ON OTHER CHRYSLER VANS IN THIS AREA (MANY VANS). I AM TOLD THAT THIS IS NOT COVERED UNDER WARRANTY AND WILL COST $1071.85 TO REPAIR. THERE IS NO DAMAGE ON THE EXTERNAL HOOD THAT WOULD CAUSE THIS (DENTS, PAINT NICKS, ETC.). I CALLED CHRYSLER CUSTOMER SERVICE AND WAS TOLD "I HAVE NO RECOURSE" BUT TO PAY TO GET IT REPAIRED. *TR

NHTSA ID
10243104
Incident
Sep 22, 2008
Mileage
97,822 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .