Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
857
Latest Sep 10, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
61
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 13, 2004
What this page shows
Our database holds 857 NHTSA owner-reported complaints for the 2005 Chrysler Town And Country. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 857 · page 1 of 35
Exterior lighting
Filed Sep 10, 2024
Headlights: low beams do not work at all but high beams do. Second time this vehicle has had the same problem. Last time Chrysler replaced under a lifetime replacement, just short of a recall yet here I am having the same problem again.
NHTSA ID
11613666
Incident
Sep 3, 2024
Engine
Filed Jul 29, 2024
The contact owns a 2005 Chrysler Town and Country. The contact stated while attempting to make a left turn at a red light at approximately 15 MPH, the vehicle stalled almost causing the contact to crash into another vehicle. No warning light was illuminated. The vehicle was drivable and was taken to a dealer who diagnosed the vehicle with a wheel bearing failure. The vehicle was repaired; however, the failure occurred. The vehicle was taken to several other independent mechanics who provided different diagnosis and repaired the vehicle; however, the failure reoccurred. The manufacturer was not notified of this failure. The failure mileage was 188,000.
NHTSA ID
11605249
Incident
Jul 17, 2024
Mileage
188,000 mi
Electrical
Filed Apr 19, 2022
Crash reportedFire reported1 injury reported
The contact owned a 2005 Chrysler Town & Country. While driving on a country road when a truck turned in the front on the contact. The motor came through the firewall crushing his legs and trapping the contact in the vehicle. The neighbor came and pulled the contact out of the vehicle. The contact sustained blood clots in one leg and pinched nerves. The ambulance came and rushed the contact to the hospital and he was in the hospital for 15 days. A police report was filed. The fire department came and extinguished the fire. The vehicle was totaled. The contact was the only person in the vehicle. The airbag did deploy. The manufacturer was not notified of the failure. The mileage was 152,000
NHTSA ID
11461396
Incident
May 4, 2019
Mileage
152,000 mi
Airbags
Filed Feb 24, 2022
The contact owns a 2005 Chrysler Town & Country. The contact stated that the airbag warning light had been illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle's front side impact sensor had failed and needed to be replaced. The contact became aware of NHTSA Campaign Number: 10V008000 (Air Bags) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 175,000.
NHTSA ID
11453806
Incident
Jul 1, 2021
Mileage
175,000 mi
Airbags
Filed Oct 18, 2021
AFTER 2 complaints about defective air bag sensors "THAT GOT ME NOWHERE", I guess you can forget about it because I put a piece of tape over the airbag light. they put the junk sensors in ALL the 2005 vans and some 2006 but for some reason NOT ALL WERE RECALLED.. I don't understand why this hasn't been resolved.. I'll be [XXX] if I'm paying 300-400 bucks for something that other people are getting repaired for free.. THANKS FOR NOTHING... INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
11437108
Incident
Oct 18, 2021
Engine
Filed Aug 20, 2021
The contact owns a 2005 Chrysler Town and Country. The contact stated that there was a tracking device placed on the vehicle which caused the vehicle to stall without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 314.
NHTSA ID
11429875
Incident
Aug 20, 2016
Mileage
314 mi
Driver assistanceElectrical
Filed Jul 27, 2021
Fire reported
The contact owns a 2005 Chrysler Town and Country. The contact stated while driving 35 mph, the parking brake warning light had illuminated the instrument panel. After she checked her parking brake and saw that it was not engaged, she continued to drive and noticed an abnormal rubber odor coming from the vehicle. She continued driving and then noticed white smoke coming from the dashboard. The contact panicked and attempted to stop the vehicle however, the vehicle continued to accelerate independently. The contact was able to drive the vehicle into a parking lot and placed the vehicle in park. The smoke then progressed from white to black as she tried to exit the vehicle however, she was unable to exit the vehicle since all the electrical features were inoperable. The contact then heard her doors unlock after multiple attempts to open them and immediately ran out of the vehicle. The contact called her husband who was a mechanic and he was able to drive the vehicle to their home. The authorities were not called to the scene and no injuries were reported. The contact's husband was able to assess the vehicle damage and discovered an active fire inside the dashboard module which he was able to extinguish. Her husband was able to determine that internal wiring within the module had caused the fire. Several electrical failures, as well as severe internal damage, rendered the vehicle undrivable. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.
NHTSA ID
11426656
Incident
Apr 22, 2021
Mileage
190,000 mi
Electrical
Filed Jun 9, 2021
Fire reported
Instrument cluster started spazing out then smelled wires burning. Resulted in the body control module catching fire.
NHTSA ID
11420222
Incident
Jun 5, 2021
Airbags
Filed May 13, 2021
Crash reported1 injury reported
THE CONTACT'S SISTER-IN-LAW OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT HER SISTER-IN-LAW WAS STOPPED AT A RED LIGHT WHEN THE VEHICLE FROM BEHIND, HAULING A TRAILER, REAR-ENDED THE VEHICLE WHICH RESULTED IN HER REAR-ENDING THE VEHICLE IN FRONT. THE CONTACT'S SISTER-IN-LAW HIT THE STEERING WHEEL FOUR TIMES DURING THE CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SISTER-IN-LAW RECEIVED MEDICAL ATTENTION ON THE SCENE AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ID
11416489
Incident
May 5, 2021
Mileage
70,000 mi
Powertrain (other)
Filed Apr 14, 2021
MY TRANSMISSION WANT MAKE MY CAR GO IN REVERSE, AND WHEN I PUT IT IN DRIVE IT WILL GO BUT FOR A LITTLE WHILE THEN IT GROWS COULD YOU GUYS HELP ME, WHAT SHOULD I DO.
NHTSA ID
11408049
Incident
Apr 6, 2021
Mileage
770,687 mi
ElectricalFuel system
Filed Oct 7, 2020
VEHICLE STARTS UP AND AS YOU ACCELERATE INTO AN INTERSECTION THE VAN DIES. MECHANIC REPLACED INTAKE MANIFOLD AND RELATED SENSORS AND CHECK THE COMPUTER BUT BELIEVES THE PROBLEM IS THE WIRING HARNESS. DIAGNOSTIC WAS RUN ON THE COMPUTER AND THAT IS NOT THE PROBLEM. MECHANIC THOUGHT HE HAD FIXED IT BUT 2 MINUTES OUT FROM THE MECHANICS SHOP THE VEHICLE DIED AND KEPT DYING AS I PRESSED ON THE ACCELERATOR. I HAD TO MAKE IT BACK TO THE SHOP GOING ABOUT 5 MILES PER HOUR. AFTER A $843 REPAIR BILL THE VAN STILL WON'T RUN WITHOUT DYING AND IS DANGEROUS TO DRIVE.
NHTSA ID
11363123
Incident
Oct 6, 2020
Mileage
1 mi
Airbags
Filed Apr 19, 2020
FILED COMPLAINT ABOUT DEFECTIVE AIRBAG SENSORS LAST YEAR AND HEARD NOTHING BACK.. THEY ARE STILL DEFECTIVE..THERE IS A RECALL ON THIS ISSUE BUT MY VIN IS AFTER THE ONES THAT WERE RECALLED.. THEY ALSO HAVE THIS ISSUE IN 2006 TOWN AND COUNTRIES.. THEY USED THE SAME JUNK PARTS IN ALL THE VANS, WHY WEREN'T ALL OF THEM RECALLED FOR THIS..THERE IS A NUMBER YOU HAVE ISSUED FOR THIS, EA06003. HAS ANYTHING BEEN DETERMINED TO ALLOW ALL VEHICLES WITH THIS PROBLEM TO BE COVERED UNDER THE RECALL ORDER.. THANKS...
NHTSA ID
11321552
Incident
Apr 19, 2019
Mileage
209,409 mi
Electrical
Filed Mar 5, 2020
MY WINDSHIELD WIPERS WILL TURN ON BY THEMSELVES OR STOP WORKING WHEN THEY ARE IN USE. THIS ALSO CAUSES THE HEADLIGHTS NOT OT WORK AND SOME OF THE DASHBOARD LIGHTS TO LIGHT UP. THIS IS CAUSED BY WATER SOMEHOW GETTING UNDER THE FUSE BOX AND SHORTS THE WIRES OUT. THIS HAS HAPPENED TO ME WHILE DRIVING ON A BUSY HIGHWAY IN THE RAIN. I NEVER KNOW WHEN THIS IS GOING TO HAPPEN AND IT IS VERY DANGEROUS.
NHTSA ID
11316224
Incident
Feb 19, 2020
Mileage
160,000 mi
Brakes
Filed Jan 30, 2020
ON 01\29\2020, THE ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS DISPLAYED ON THE DASH. NOW INTO WINTER, THE VEHICLE NO LONGER HAS TRACTION CONTROL AND ABS. DIAGNOSTICS REVEAL THAT THE ABS MODULE HAS PROPER POWERS AND GROUNDS EVEN UNDER LOAD. SO FAR, THE ONLY PROBLEM IS THE ABS MODULE HAS A PROBLEM WITH COMMUNICATION, DIAGNOSED AT THE LOCAL INDEPENDENT REPAIR SHOP. SO FAR THE VEHICLE IS NOT REPAIRED, AND CONTINUES TO BE OPERATED WITH THE ABS AND TRACTION CONTROL OUT OF OPERATION.
NHTSA ID
11303029
Incident
Jan 29, 2020
Mileage
160,000 mi
Fuel system
Filed Jan 11, 2020
AT APPROXIMATELY 105,000 MILES I BEGAN NOTICING A STRONG SMELL OF GASOLINE BOTH INSIDE & OUTSIDE THE VEHICLE- RUNNING OR NOT. AT ABOUT THE SAME TIME I NOTICED A BIG DROP IN FUEL EFFICIENCY. WE ARE NOW GETTING AN AVERAGE OF 10 MPG. THE NORM IS AN AVERAGE OF 19 MPG. THE VEHICLE STARTS FINE & THERE ARE NO CHECK LIGHTS ON. I BELIEVE THE ACCELERATION IS ALSO SLOWER NOW. OUR FAMILY IS THE ORIGINAL OWNER & THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. COMMON SENSE TELLS US THIS IS A VERY SERIOUS SAFETY ISSUE. THERE SEEM TO BE MANY OTHERS WITH THIS SAME ISSUE & IT'S DISAPPOINTING TO FIND NOTHING IS BEING DONE ABOUT IT. WE ARE A ONE CAR FAMILY & WE HAVE NO CHOICE BUT TO DRIVE THIS VEHICLE.
NHTSA ID
11298510
Incident
Jul 4, 2019
Mileage
105,000 mi
Airbags
Filed Dec 9, 2019
AIRBAG LIGHT COMES ON AND STAYS ON WHEN I START THE CAR.
NHTSA ID
11287963
Incident
Nov 4, 2019
Mileage
185,000 mi
Airbags
Filed Nov 27, 2019
CENTER AIRBAG LIGHT KEEPS GOING ON AND OFF.. THERE IS A RECALL ON OTHER VEHICLES LIKE THIS.. WHY NOT MINE?
NHTSA ID
11282698
Incident
Nov 27, 2019
Mileage
212,642 mi
Airbags
Filed Oct 8, 2019
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE BACKING OUT OF THE DRIVEWAY OVER A BUMP IN THE ROAD, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ID
11266994
Incident
Oct 7, 2019
Mileage
80,000 mi
Airbags
Filed Oct 2, 2019
AIR BAG"ON" LIGHT STAYS ON ALL THE TIME WHEN STARTED UP,RUNNING
NHTSA ID
11265794
Incident
Apr 14, 2016
Mileage
10,000 mi
Filed Aug 11, 2019
THE LOCKS ARE NOT WORKING OR THE HORN EITHER
NHTSA ID
11243129
Incident
Aug 9, 2019
BrakesEngine
Filed Aug 5, 2019
MY CAR RAN FINE AND HAD NO PROBLEMS. ONE FOGGY MORNING HOWEVER, I WAS DRIVING AND STOPPED AT A STOP LIGHT. WHILE PRESSING THE BRAKE, THE ENGINE SUDDENLY REVVED UP. THE CAR LURCHED ME TOWARD THE STOP LIGHT. I TOOK IT TO THE DEALER, BUT HE DIDN'T FIND ANY PROBLEM. THIS HAPPENED AGAIN ONE RAINY DAY. THE ENGINE STARTED REVVING. THE CAR LURCHED ME TOWARD WHILE I PRESSED THE BRAKE. AND NOW ITS BEEN DOING IT FOR A FEW MONTH.
NHTSA ID
11241889
Incident
May 15, 2019
Interior & seats
Filed Jul 29, 2019
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. UPON PURCHASING THE VEHICLE, THE CONTACT STATED THAT THE DRIVER'S SEAT WAS UNABLE TO BE ADJUSTED. THE CONTACT USED A WHEELCHAIR AND NEEDED THE SEAT TO ADJUST TO ENSURE SAFE DRIVING. THE CONTACT TOOK THE VEHICLE TO SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY (2102 FEDERAL HWY, SUITE A, DELRAY BEACH, FL 33483, (561) 935-4210) AND WAS INFORMED THAT THEY WOULD ORDER A NEW SEAT AND WOULD NOTIFY THE CONTACT WHEN IT BECAME AVAILABLE. THE CONTACT MADE NUMEROUS ATTEMPTS TO RECEIVE AN UPDATE REGARDING THIS MATTER, BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY NO LONGER MADE THE SEATS. THE FAILURE MILEAGE WAS 21,000.
NHTSA ID
11240393
Incident
Oct 1, 2012
Mileage
21,000 mi
Electrical
Filed Jun 11, 2019
DURING A HEAVY TRAFFIC ON HWY THE ENGINE DIED CASING ME TO STOP IN THE MIDDLE NOT BEING ABLE TO MERGE RIGHT OR LEFT. AFTER SEVERAL MONTHS OF INVESTIGATION, I FOUND OUT THAT THE ELECTRICAL HARNESS THAT POWERS THE INJECTORS WAS NOT WELL INSULATED CAUSING THE WIRES TO MELT. THE ECU DIDN'T RECORD ANY CODES WHICH LED ME TO START THE REPAIR BY ELIMINATION. THE ECU WAS REPLACED AND PROGRAMMED BECAUSE NO CODES WERE REGISTERED. THE COIL PACK WAS REPLACED BECAUSE OF THE RANDOM FIRING LOSS. THE FUEL PUMP WAS REPLACED BECAUSE THE NEW SPARK PLUGS WERE COMPLETELY DRY, AND FINALLY AFTER REPLACING ALL SENSORS, THE HARNESS WAS CHECKED FOR CORROSION THAT WHERE I FOUND THIS SECTION OF THE HARNESS MELTED.
NHTSA ID
11219234
Incident
Dec 22, 2018
Mileage
165,000 mi
Airbags
Filed May 30, 2019
Crash reported1 injury reported
UPON BLACKING OUT WHILE BEHIND THE WHEEL OF THE 2005 CHRYSLER TOWN AND COUNTRY TRAVELLING 40 MPH THE VEHICLE COLLIDED WITH 2(TWO) PARKED VEHICLES ON THE SIDE OF THE STREET. WHEN I CAME TO, I DISCOVERED THAT THE VEHICLE WAS TOTALED I WAS UNABLE TO REMOVE MYSELF FROM THE VEHICLE DUE TO BEING PINNED BETWEEN THE DASH AND THE SEAT WHICH HAD SLID FORWARD WITH THE VEHICLE IMPACT, NO AIR BAGS DEPLOYED. I SUSTAINED MINOR INJURIES, WITH INJURIES TO THE FACE FROM HITTING THE STEERING WHEEL THAT REQUIRED SUTURES TO CLOSE IN ORDER TO HEAL CORRECTLY.
NHTSA ID
11210800
Incident
May 19, 2019
Mileage
156,689 mi
BrakesDriver assistanceSteering
Filed Apr 11, 2019
SIMILAR TO RECALL CAMPAIGN ID 14V343000: MY VEHICLE WHILE IN MOTION HAS EXPERIENCE ENGINE SHUTOFF. THIS SUBSEQUENTLY DISABLES POWER STEERING, BRAKES, AND AIRBAGS. TWICE, IN AS MANY WEEKS, THIS HAS OCCURRED ON CITY STREETS.
NHTSA ID
11195726
Incident
Apr 11, 2019
Mileage
25 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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