Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
121
Latest Apr 11, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 857 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2005 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 121 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
The 25 most recent of 121, in the owner's own words
SIMILAR TO RECALL CAMPAIGN ID 14V343000: MY VEHICLE WHILE IN MOTION HAS EXPERIENCE ENGINE SHUTOFF. THIS SUBSEQUENTLY DISABLES POWER STEERING, BRAKES, AND AIRBAGS. TWICE, IN AS MANY WEEKS, THIS HAS OCCURRED ON CITY STREETS.
NHTSA ID
11195726
Incident
Apr 11, 2019
Mileage
25 mi
Steering
Filed Dec 26, 2018
LOST MY POWER STEERING AT 70MPH ON I75, TRAVELING FROM OHIO TO MICHIGAN, CHRISTMAS, WITH MY FAMILY IN THE CAR. THE WHEEL ON THE RT HAD SOME WOBBLE IN IT, BUT I WAS ABLE TO GET THE VEHICLE STOPPED WITH VERY LITTLE STEERING LEFT. STEERING FLUID ALL OVER UNDER THE VEHICLE. I LOOKED IT UP ON LINE, AND FOUND THAT THIS IS A NOTORIOUS PROBLEM WITH THE 2005 CHRYSLER TOWN AND COUNTRY, WITH A $1300+ REPAIR BILL. HAVE THERE BEEN CRASHES BECAUSE OF THIS? IS THERE A RECALL ON THIS? WHY NOT? WE WERE VERY LUCKY THIS TIME.....
NHTSA ID
11163393
Incident
Dec 25, 2018
Mileage
179,000 mi
EngineSteering
Filed Jun 24, 2017
I FILLED UP MY GAS TANK. I BARELY GOT DOWN THE ROAD AND MY ENGINE STARTED SPUTTERING. AS I ENTERED A LEFT TURN THE STEERING WHEEL LOCKED UP. I RAN INTO A CURB AND HAD TO PRESS THE GAS PEDDLE SEVERAL TIMES TO KEEP IT FROM DYING. AFTER TRYING TO TURN THE WHEEL SEVERAL TIMES THE STEERING FINALLY LOOSENED UP. THE CAR CONTINUED TO SPUTTER ALL THE WAY HOME. I TOOK THE CAR OUT AN HOUR LATER AND THE SPUTTERING HAD QUIT AND THE STEERING WAS BETTER. 2 DAYS LATER I WAS DRIVING ON THE FREEWAY. AS I ENTERED A LEFT CURVE MY STEERING LOCKED UP. THIS WAS VERY SCARY BECAUSE I HAD MY DAUGHTER IN THE CAR. I MANAGED TO GET TO THE SIDE OF THE FREEWAY, BUT THE STEERING WHEEL WOULD NOT TURN AT ALL. I PLAYED WITH THE WHEEL TRYING TO TURN IT BACK AND FORTH. I TURNED OFF THE VAN AND THEN BACK ON AGAIN. THE WHEEL WAS STILL LOCKED. FINALLY AFTER SEVERAL SCARY MINUTES THE WHEEL UNLOCKED AND I CAUTIOUSLY CONTINUED HOME. THIS WAS VERY DANGEROUS AS WE COULD HAVE GOTTEN IN A SEVERE ACCIDENT SINCE THIS HAPPENED AT FREEWAY SPEEDS. THE STEERING WHEEL LOCKING UP HAS HAPPENED OFF AND ON BEFORE AFTER STARTING THE CAR AND ATTEMPTING TO BACK OUT OF THE DRIVEWAY. IT ALWAYS LOOSENED UP AFTER A FEW MINUTES. NOW I AM SCARED TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN. THIS IS OUR PRIMARY TRANSPORTATION. I HAVE ALSO NOTICED THAT WHEN IT IS WET OR RAINING THE CAR WILL ALSO HAVE PROBLEMS WITH THE STEERING.
NHTSA ID
11001179
Incident
Jun 22, 2017
Mileage
199,974 mi
BrakesEngineSteering
Filed May 16, 2017
WHILE TRAVELING DOWN HILL IN MY NEIGHBORHOOD AT APPROXIMATELY 15-20MPH MY 2005 CHRYSLER TOWN AND COUNTRY SHUT DOWN. I DID NOT NOTICE IF ANY CHECK ENGINE LIGHTS CAME IN BECAUSE I WAS JUST FOCUSED ON NOT HITTING ANYTHING OR DYING. HOWEVER I DID NOTICE THAT THE GAS HAND SAID IT WAS ON E, THE SPEEDOMETER SAID 0, AND THE TEMPERATURE GAGE WAS AT THE COOLEST SETTING. THE BREAKS STOPED WORKING COMPLETELY AND THE STEERING WHEEL WAS VERY HARD TO TURN. IF IT HAD NOT BEEN FOR THE SPEED BUMPS IN MY ARE HOOD I WOULD HAVE WRECKED FOR SURE. THANKFULLY I DIDN'T AND INWAS ABLE TO SLOWY MAKE THE TURN (WITH A LOT OF EFFORT) I NEEDED TO AT THE END OF THE HILL. THE HEADLIGHTS AND THE RADIO DID WORK THE ENTIRE TIME. ONCE I WAS ABLE TO STOP THE VAN COMPLETELY I TURNED THE KEY TO THE OFF POSITION AND RESTATED IT. IT DID START ON THE 1ST TRY AND I WAS ABLE TO MAKE IT HOME (LESS THEN 1 MILE AWAY). I AM NOW TERRIFIED TO DRIVE IT BECAUSE NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. THE VAN HAS BEEN KEPT IN GOOD SHAPE, OIL CHANGES, SCHEDULED MAINTENANCE, ETC. AND IT'S NEVER BEEN IN AN ACCIDENT.
NHTSA ID
10985889
Incident
May 15, 2017
Mileage
150,000 mi
Steering
Filed Mar 27, 2017
POWER STEERING PUMP WENT BAD.
NHTSA ID
10968603
Incident
May 4, 2016
Mileage
58,000 mi
Steering
Filed May 9, 2016
2005 CHRYSLER TOWN AND COUNTRY, 96,000 MILES, LOSES POWER AND STEERING LOCKS WHEN DRIVEN THROUGH ANY WETNESS. THE VAN IS UNCONTROLLABLE AND SERIOUSLY DANGEROUS. NO ONE CAN SAY FOR CERTAIN WHAT IS CAUSING IT THEREFOR THERE IS NO RELIABLE REPAIRS. IT COULD JUST BE LIGHT RAIN AND NO PUDDLES BUT EXPOSURE TO WETNESS SEEMS TO BE THE COMMON DENOMINATOR. IT HAS OCCURRED TURNING LEAVING OUR DRIVEWAY, I LANDED ON MY NEIGHBORS LAWN AND IT HAS OCCURRED AT 50 MPH AND CAUSED ME TO DRIFT INTO ON COMING TRAFFIC. THE BATTERY LIGHT COMES ONE AND THE RADIO SHUTS OFF WHEN IT HAPPENS. I'M TERRIFIED TO DRIVE IT. CHRYSLER SAID THEY KNOW NOTHING ABOUT THIS BUT THE DISCUSSIONS OUT ON THE INTERNET TELL A VERY DIFFERENT STORY. IF WE COULD HAVE A CLEAR RECOMMENDATION ON HOW TO FIX THIS IT WOULD BE EXTREMELY HELPFUL. I HOPE MY FAMILY DOES NOT DIE IN THIS VAN, OR GOODNESS FORBID WE HURT SOMEONE ELSE. WE HAVE FEW OPTIONS FINANCIALLY AND NO CERTAINTY TO WHAT IS CAUSING THIS. WE CANNOT REPLACE EVERYTHING UNDER THE HOOD AND HOPE THIS GOES AWAY, ONLY TO FIND OUT WHEN WE ARE DRIVING SOMEWHERE WE CANNOT GET THE VAN OUT OF THE PATH OF ON COMING TRAFFIC. PLEASE HELP.
NHTSA ID
10863923
Incident
Apr 12, 2016
Mileage
96,000 mi
Steering
Filed Apr 23, 2016
THE POWER STEERING STOPS WORKING WHILE DRIVING IN THE RAIN. THE BATTERY LIGHT WILL ILLUMINATE AND WARNING CHIME IS HEARD WHEN THIS HAPPENS. VERY DIFFICULT TO TURN THE WHEEL WHILE IN MOTION, AT ANY SPEED. HAS HAPPENED WHILE PULLING OUT OF DRIVEWAY, TURNING INTO A BANK PARKING LOT AND ANOTHER TIME WHILE AT AN INTERSECTION. TOOK THE VAN INTO A REPAIR SHOP, MECHANIC SAID BELT WAS IN GOOD SHAPE AND TENSION ON BELT WAS FINE, DIDN'T NEED REPLACING. HE HAD NO OTHER EXPLANATION AS TO WHY THIS WOULD OCCUR. HAS HAPPENED TO US ON THREE DIFFERENT OCCASIONS NOW. AFRAID TO DRIVE VAN WHEN IT IS WET OUTSIDE.
NHTSA ID
10861068
Incident
Apr 22, 2016
Mileage
130,000 mi
BrakesEngineSteering
Filed Jul 27, 2015
I JUST PICKED UP THE CAR AFTER GETTING RECALL R03 PERFORMED AT FOWLER DODGE IN OKLAHOMA CITY. I HAD NEVER HAD THE PROBLEM THAT WAS STATED IN THE RECALL BUT WAS ADVISED TO GET IT FIXED ANYWAY. ON MY WAY HOME FROM THE DEALERSHIP ON 07/27/15 AT APPROX. 1800 HRS. I HIT A BUMP AND THE KEY FOB WENT TO THE OFF POSITION LEAVING ME WITH OUT POWER STEERING , BRAKES, AND ENGINE. THAT IS WHAT THE RECALL WAS SUSPOSE TO FIX. THE ONE PROBLEM I HAD NEVER HAD WITH THE VEHICLE, NOW I AM HAVING IT AFTER THE RECALL.
NHTSA ID
10743994
Incident
Jul 27, 2015
Mileage
52,923 mi
EngineFuel systemSteering
Filed Apr 29, 2015
HAS HAPPENED NUMEROUS TIMES NOW. VEHICLE CUTS OUT AND STEERING GOES OUT AFTER GETTING GAS. HAS HAPPENED ON BUSY ROAD AND IS TERRIFYING. HAVE SEEN SEVERAL SUCH COMPLAINS ABOUT THIS MAKE AND MODEL. *TR
NHTSA ID
10713623
Incident
Apr 29, 2015
Mileage
114,918 mi
ElectricalEngineSteering
Filed Mar 22, 2015
I WAS MAKING A LEFT TURN AND THE STEERING WHEEL WAS HARD TO TURN LEFT,NOT TO THE RIGHT.WHILE TURNING LEFT THE STEERING COLUMN MADE A LOAD NOISE.WHEN I PARKED TOOK THE KEY OUT THE SWITCH THE MOTOR CONTINUED TO RUN FOR ABOUT 3-5 SECONDS BEFORE IT STOPPED. WHEN I CAME OUT OF THE STORE CRANKED UP AND WENT STRAIGHT HOME SLOWLY AND THE LEFT TURN WAS STILL HARD TO MAKE AND WHEN I STOPPED IN MY DRIVE WAY I PUT THE VEHICLE IN PARK AND TOOK THE KEY OUT THE MOTOR RAN FOR ABOUT ANOTHER 5 SECONDS.I CHECKED THE POWER STEERING FLUID , THE OIL AND COOLANT ALL LOOKED OKAY I WAITED ABOUT 15 MIN. AND CRANKED THE VEHICLE UP THE KEY SEEM TO TURN FARTHER THAN NORMAL BUT IT CRANKED UP OKAY,SO I SHUT IT BACK OFF TOOK THE KEY OUT AND THE MOTOR RAN ANOTHER 3 -5 SEC. I PUT THE KEY BACK IN THE SWITCH AND THE RADIO AND MILEAGE STARTED FLASHING ON AND OFF SO I TOOK THE KEY OUT AND TALKED TO A MECHANIC ABOUT IT. *TR
NHTSA ID
10701000
Incident
Mar 21, 2015
Mileage
99,276 mi
AirbagsBody & structureSteering
Filed Feb 22, 2015
Crash reported1 injury reported
I LEFT MY HOUSE & A MILE AT THE MOST DOWN THE ROAD. I HEARD A NOISE & FELT THE REAR END SLIDE TO THE RIGHT. I TRIED TURNING THE WHEEL TO STRAIGHTEN THE VAN NOTHING HAPPENED. THE STEERING WHEEL WENT SIDE TO SIDE, BUT THE WHEELS DIDN'T TURN. I WONDERED WHY THE VAN HAD SLIDE TO THE SIDE. THAT IS WHEN I REALIZED THERE WAS NO STEERING B/C THE DIRECTION DIDN'T CHANGE & IT WAS LIKE THE STEERING WHEEL WAS JUST THERE. I WAS COHERENT THE ENTIRE TIME, I NOTICED AT THAT TIME I WAS HEADED FOR THE EMBANKMENT ACROSS THE OTHER LANE OF TRAFFIC. (IT IS A TWO LANE ROAD.) I ALREADY KNEW THERE WAS NO STEERING, SO I GRABBED THE WHEEL WITH BOTH HANDS, PLANTED MY FEET TO THE FLOOR BOARD! I THEN ASKED GOD TO FORGIVE ME. THE VAN HIT THE EMBANKMENT HEAD ON ,FLIPPED, VANS TOP SCRAPPED ALL THE WAY DOWN JUST ON THE EDGES WHERE THE FRAME IS. THEN IT LANDED ON THE PASS. SIDE & SLID BACKWARDS INTO THE EMBANKMENT ( ON THE SIDE OF THE ROAD I WAS ORIGINALLY GOING DOWN.) ON THE OTHER SIDE OF THE ROAD. I TRIED TO GET OUT B/C I THOUGHT I SAW SMOKE. IT WAS THE AIRBAGS, THEY HAD EXPLODED.MY SHINS LOOKED LIKE I GOT BEAT WITH A BASEBALL BAT, THE SEAT BELT GOT STUCK, &THE DOORS LOCKED. I LIFTED THE DRIVER DOOR UP OVER MY HEAD. (VAN WAS ON PASS. SIDE).A MAN HELPED ME GET OUT & VAN WAS PULLED ONTO ALL 4 TIRES. I HAD BACK SURGERY ON 4-23-14. I WENT & HAD XRAYS TAKEN. I FILLED AN INVESTIGATION W/CHRYSLER [XXX]#[XXX] ,[XXX]TOOK PICS. OF VAN, ASKS QTS & SENT TO CHRYSLER.[XXX] W/CUST. CLAIM RESOLUTION GRP 248-512-2934 SENT LETTER B/C VAN @ SALVAGE 803-324-7510,980-8900 & TAMPERED W/ NO INVEST. COULD BE DONE. THEY HAVE TO GO TO THE SCENE OF WRECK (STANDARD PROCEDURE) & DIDN'T.I CONTACTED [XXX] & NUMEROUS OTHERS @CHRYSLER 800-247-9753 REASON?.1.)4 BLOWN TIRES REMOVED 2.)FUSES WERE GONE. IT WAS TOTALED! I FAXED IN PIC.S FROM THE SCENE & LETTER. PLEASE HELP ME! [XXX] CALLED SAID THE CASE IS NOT REOPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10689832
Incident
Nov 21, 2014
Mileage
150,000 mi
Fuel systemSteering
Filed Feb 15, 2015
THIS IS DANGEROUS - CAR STALLED WHILE ON HIGHWAY AND DURING A TURN, LOCKING OUT THE STEERING SYSTEM AND PUTTING MY CAR INTO ONCOMING TRAFFIC. THIS HAPPENED AFTER FILLING THE CAR UP WITH GAS - AS WITH OTHER CHRYSLER MODELS OF THIS YEAR, IT LOOKS LIKE THERE IS A PROBLEM WITH THE VALVE IN THE GAS TANK. I EXPERIENCED SPUTTERING AFTER GAS FILL UPS TWO DAYS PRIOR, AND THIS FINAL FILL UP THE ENGINE COMPLETELY DIED. I HAD MY WHOLE FAMILY IN THE CAR. FORTUNATELY WE AVOIDED AN ACCIDENT, BUT IF WE HAD BEEN IN ONE AND SURVIVED I WOULD HAVE SUED. THERE IS A WHOLE FORUM ONLINE AT THIS ADDRESS OF PEOPLE WHO HAVE EXPERIENCED THE SAME ISSUE AND HAVE BEEN PUT IN DANGEROUS SITUATIONS. HTTP://EN.ALLEXPERTS.COM/Q/CHRYSLER-REPAIR-807/F/STALLING-REFUELING.HTM. *TR
NHTSA ID
10683510
Incident
Feb 14, 2015
Mileage
115,000 mi
Steering
Filed Jan 15, 2015
AFTER FILLING UP THE GAS TANK MY CHRYSLER TOWN AND COUNTRY STALLED ON THE ROAD. ALL THE ELECTRONIC FUNCTIONS OF MY MINI VAN I.E. THE BRAKES AND THE STEERING WHEEL WERE DISABLED AND I HAD TO PULL IT ON THE SIDE. IT WAS THANKSGIVING DAY SO THERE WAS LIGHT TRAFFIC ON THE ROAD. I IMMEDIATELY PUT ON HAZARD LIGHTS TO AVOID ANY COLLISION FROM THE CAR THAT WAS DRIVING BEHIND ME. THE NEXT DAY TOOK THE VEHICLE TO CHRYSLER DEALER AND THEY DID SEVERAL THINGS THAT COSTS TOTAL OF $1335 BUT NEXT TIME I FILLED UP THE TANK IT HAPPENED AGAIN. I WENT ONLINE TO GOOGLE THIS PROBLEM AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH TOWN AND COUNTRY MINI VAN. IT DOES POSES A DANGEROUS SITUATION TO SOME EXTENT. THIS WAS SUPPOSE TO BE A RECALL FROM CHRYSLER BUT THEY TOTALLY IGNORED THIS. THE FIX TO THIS PROBLEM IS REPLACING THE FUEL TANK...A BIG EXPENSE. *TR
NHTSA ID
10672776
Incident
Jan 4, 2015
Mileage
56,000 mi
ElectricalEngineSteering
Filed Nov 5, 2014
MY CHRYSLER TOWN & COUNTRY CONSTANTLY HAS ISSUES WITH FLICKERING LIGHTS, WHACKED OUT SPEEDOMETER, ALL LIGHTS IN DASH GO HAYWIRE INCLUDING HEADLIGHTS. SOMETIMES THE ENGINE SHUTS DOWN TEMPORARILY WHILE DRIVING OR EVEN FAILS AT STOPLIGHTS. WELL A WHILE AGO I HAD TAKEN MY SON TO THE DOCTORS AND ON THE WAY HOME MY VAN STARTED ACTING UP SO BAD THAT THE ENGINE COMPLETELY SHUT DOWN INCLUDING POWER STEERING AND CAUSED ME TO GO INTO THE NEXT LANE AND LUCKILY WE WEREN'T HIT BY ANOTHER DRIVER! AFTER SITTING THERE IN THE MIDDLE OF THE LANE DURING RUSH HOUR FOR ABOUT 10 MINUTES IT FINALLY DECIDED TO START UP BUT THIS IS NOW A CONSTANT ISSUE. AFTER SEEING SO MANY COMPLAINTS WITH THE SAME ISSUE I DON'T UNDERSTAND HOW THE MANUFACTURER IS GETTING AWAY WITH NO RECALL. I FEAR FOR MY SAFETY EVERY DAY AND HAVE ALREADY FORKED WAY TOO MUCH MONEY INTO IT TRYING TO FIND A SOLUTION TO THE PROBLEM. PLEASE ANYBODY HAVING THE SAME ISSUE PLEASE FILE A COMPLAINT IN HOPES THAT THEY WILL ISSUE A RECALL. THANKS *TR
NHTSA ID
10652910
Incident
Oct 15, 2014
Mileage
100,000 mi
EngineFuel systemSteering
Filed Oct 6, 2014
AFTER FILL UP, VEHICLE STALLS, THE ENGINE CUTS OFF AND THE VEHICLE LOSES ALL POWER AND POWER STEERING. THIS HAPPENED FIRST ON A CROSS COUNTRY TRIP AND CAUSED SOME SERIOUS SAFETY CONCERNS WHEN ATTEMPTING TO EXIT THE GAS STATION AND MERGE ONTO THE HIGHWAY. THIS PROBLEM HAS BEEN OCCURRING REGULARLY FROM THE FIRST INSTANCE IN 2011. WHEN FUELING, THE VAN IS NEVER OVER FILLED; WE FILL UNTIL THE PUMP CLICKS OFF. THIS SEEMS TO BE A FAIRLY COMMON PROBLEM IN THIS GENERATION OF MINIVANS AS REPRESENTED IN ONLINE FORUMS TRYING TO DIAGNOSE THE PROBLEM. *TR
NHTSA ID
10641603
Incident
Dec 15, 2011
Mileage
75 mi
Steering
Filed Sep 8, 2014
I HAVE POWER STEERING NOISE ON MY T&C 2005 CHRYSLER VAN. IT USED TO COME INITIALLY ON COLD START AND LATER IT IS COMMON EVEN ON HOT DAYS AND THE NOISE IS CONTENTIOUS WHEN EVER I TURN THE WHEEL. IT LOOKS IT IS MANUFACTURE ISSUE AND NEVER RECALLED FROM CHRYSLER AS I SEE LOT OF COMPLAINTS ON DIFFERENT ONLINE FORUMS. *TR
NHTSA ID
10631727
Incident
Oct 1, 2010
Mileage
55,000 mi
EnginePowertrain (other)Steering
Filed Jul 10, 2014
CAR STALLED OUT WITHOUT WARNING AT 55 TO 60MPH. NO WARNING LIGHTS,FULL FUEL,NO BLOWN FUSES. COASTED TO EMERGENCY LANE. RESTARTED VEHICLE WITH NO WARNING LIGHTS OR PROBLEMS. HAS DONE THIS SEVERAL TIMES WITH DIFFERENT DRIVERS. *TR
NHTSA ID
10609564
Incident
Jun 21, 2014
Mileage
54,800 mi
Steering
Filed Jun 21, 2014
IN THE RAIN OR WHEN THERE IS STANDING WATER ON THE ROAD, THE POWER STEERING WILL FAIL. THIS USUALLY HAPPENS AT LOWER SPEEDS, AND OFTEN WHILE LOWING DOWN OR TURNING. THE POWER STEERING WILL STOP TEMPORARILY AND YOU LOSE ALL CONTROL OF THE VEHICLE. THIS HAS HAPPENED TO MY WIFE AS WELL WHILE SHE WAS TURNING IN TRAFFIC. THE POWER STEERING WILL START WORKING AGAIN USUALLY IN LESS THAN A MINUTE. IT IS VERY DANGEROUS, AS YOU HAVE NO CONTROL. IT ONLY HAPPENS WHEN THERE IS STANDING WATER IN THE ROAD DURING OR JUST AFTER MODERATE TO HEAVY RAIN. THERE HAVE BEEN MULTIPLE REPORTS OF THIS PROBLEM ON THE CHRYSLER FORUMS. PLEASE ADVISE IS ANYTHING BEING DONE ABOUT THIS DEFECT? *TR
NHTSA ID
10604935
Incident
Jun 4, 2012
Mileage
45,000 mi
Steering
Filed May 22, 2014
TOOK TOWN&COUNTRY FOR OIL CHANGE. WHILE TECH DOING SAFETY CHECK, RECOMMENDED 2 TWO TIRES. WHILE ON THE LIFT HE NOTICED THAT THE RACK AND PINION WAS LEAKING POSSIBLY AT THE SEALS. RECOMMENDED REPLACING RACK AND PINION AT A COST OF OVER $700. THIS SEEMS TO BE AN ONGOING ISSUE WITH THIS MODEL AND 2005/2006 YEARS. THERE IS A LOT OF POSTED DOCUMENTATION ON THE WEB TO INVESTIGATE FURTHER. *TR
NHTSA ID
10593563
Incident
May 10, 2014
Mileage
101,972 mi
BrakesEngineSteering
Filed Apr 16, 2014
THE VEHICLE EXPERIENCES SUDDEN POWER FAILURES. THE ENGINE SHUTS OFF WHILE MOBILE WITH A SUDDEN LOSS OF POWER STEERING AND BRAKES. IT IS VERY DANGEROUS AS I COULD HAVE LOST CONTROL OR BEEN REAR ENDED. INTERNET RESEARCH HAS NOTED THAT DEALERS HAVE DIAGNOSED THAT THE EVAPORATOR VALVE IN THE FUEL TANK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. *TT
NHTSA ID
10583168
Incident
Apr 11, 2014
Mileage
157,000 mi
Steering
Filed Mar 31, 2014
THIS PROBLEM HAS HAPPENED MULTIPLE TIMES OF THE PRIOR 2-3 YEARS. WE BOUGHT THE VAN USED AND THE PROBLEM HAS HAPPENED MULTIPLE TIMES SINCE PURCHASED. IN THE RAIN OR WHEN THERE IS STANDING WATER ON THE ROAD, THE POWER STEERING WILL FAIL. THIS USUALLY HAPPENS AT LOWER SPEEDS, AND OFTEN WHILE LOWING DOWN OR TURNING. THE POWER STEERING WILL STOP TEMPORARILY AND YOU LOSE ALL CONTROL OF THE VEHICLE. THIS HAS HAPPENED TO MY WIFE TWICE WHILE SHE WAS TURNING IN TRAFFIC. THE POWER STEERING WILL START WORKING AGAIN USUALLY IN LESS THAN A MINUTE. IT IS VERY DANGEROUS, AS YOU HAVE NO CONTROL. IT ONLY HAPPENS WHEN THERE IS STANDING WATER IN THE ROAD DURING OR JUST AFTER MODERATE TO HEAVY RAIN. THERE HAVE BEEN MULTIPLE REPORTS OF THIS PROBLEM ON THE CHRYSLER FORUMS. WE TOOK OUR VAN TO A MECHANIC AND THEY REPLACED THE RACK AND PINION, BUT THE PROBLEM HAS PERSISTED. I HAVE READ O N THE CHRYSLER FORUM WHERE OTHERS HAVE REPLACED THE POWER STEERING PUMP, PULLEYS, BELTS, ETC. AND STILL HAVE THE SAME PROBLEM. *TR
NHTSA ID
10575809
Incident
Dec 1, 2011
Mileage
90,000 mi
Steering
Filed Jun 8, 2013
WHEN RAINING OR DRIVING THROUGH A SMALL PUDDLE, THE POWER STEERING LOCKS UP AND I HAVE NO CONTROL OVER VEHICLE. THIS MAY LAST UP TO 30 SECONDS BEFORE RETURNING TO NORMAL. VERY DANGEROUS! *TR
NHTSA ID
10515815
Incident
Jun 8, 2010
Mileage
55,000 mi
EngineSteering
Filed May 7, 2013
I HAD JUST STARTED THE VAN TO START TO EXIT A PARKING LOT. I WAS TRAVELING ABOUT 5 MPH. AS I ROUNDED A CORNER TO THE EXIT, THE VAN'S ENGINE JUST SHUT OFF. I COULDN'T STEER AND THE BRAKES DIDN'T WORK. I HAD TO COAST UNTIL THE VAN STOPPED TO THE GEAR IN PARK AND ATTEMPT A RESTART. AFTER I WAS AT A COMPLETE STANDSTILL I WAS ABLE TO CHANGE THE GEAR TO PARK AND RESTART THE VAN. AFTER THAT IT DIDN'T STALL AT ALL ON THE RIDE HOME. *TR
NHTSA ID
10511024
Incident
May 7, 2013
Mileage
91,000 mi
Body & structureBrakesSteering
Filed Oct 2, 2012
TL* THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED BRAKE FAILURE NUMEROUS TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 25 MPH AND THE BRAKES FAILED TO ENGAGE. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING AREA AND WAS ABLE TO STOP BUY ENGAGING THE EMERGENCY BRAKE. THE BRAKE PAD AND TIRES WERE REPLACED AT 18,000 MILES, THE STRUT WAS REPLACED AT 5,000 MILES, AND THE ROTORS WERE REPLACED AT 28,000 MILES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE STEERING WHEEL MADE A GRINDING NOISE AND WAS HARD TO TURN. IN ADDITION, THE DOORS COULD NOT BE UNLOCKED AUTOMATICALLY OR MANUALLY AND SOMETIMES THE DOORS OPENED INDEPENDENTLY WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE BRAKE MASTER CYLINDER EXHIBITED OIL CONSUMPTION THEREFORE, THE VEHICLE WAS UNSAFE TO DRIVE AND THEY COULD NOT COMPLETE THE VEHICLE INSPECTION. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 48,800.
NHTSA ID
10478353
Incident
Oct 1, 2005
Mileage
5,000 mi
Steering
Filed Mar 13, 2012
STEERING MAKES NOISES AND RACK AND PINION IS LEAKING ON BOTH SIDES AFTER 89K MILES. VEHICLE DOES NOT PASS STATE INSPECTION BECAUSE OF THAT. CHRYSLER DOES NOT COVER THE REPAIR ALTHOUGH IT SEEMS TO BE A MANUFACTURER DEFECT JUDGING FROM THE NUMBER OF INCIDENTS THAT CAN BE FOUND HERE OR ELSEWHERE ON THE INTERNET. *TR
NHTSA ID
10451545
Incident
Mar 13, 2012
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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