RoadVitals

2012 Chrysler Town And Country Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Jul 18, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 634 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2012 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

ElectricalVisibility
Filed Jul 18, 2019

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED AND THE FRONT PASSENGER AND REAR VENTS WOULD NOT BLOW OUT COLD AIR AT ALL. THE DRIVER'S SIDE VENT BLEW OUT SEMI COLD AIR; HOWEVER, THE VEHICLE'S TEMPERATURE REMAINED HOT DUE TO THE FAILED AIR CONDITIONER. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000.

NHTSA ID
11233155
Incident
May 14, 2019
Mileage
103,000 mi
ElectricalExterior lightingVisibility
Filed Mar 28, 2019

I WAS DRIVING ON THE ROAD I WAS GOING TO APPLY BRIGHT LIGHTS WHEN I DID SO THEY DID NOT COME ON MY WINDSHIELD WIPERS CAME ON TRY TO TURN THEM OFF THEY WOULD NOT DO SO HAD NO TURNING SIGNALS LEFT OR RIGHT AND COULD NOT GET THE WIPERS TO STOP

NHTSA ID
11192222
Incident
Mar 26, 2019
Mileage
175,000 mi
Visibility
Filed Jun 29, 2018

WHILE ATTEMPTING TO CLEAR THE VEHICLES WINDSHIELD OF FROST AND FOG THE A/C UNIT GOES OUT. THE A/C UNIT IS AN INTEGRAL PART OF CLEARING THE WINDSHIELD OF FOG AND FROST. THIS IS A WELL KNOW PROBLEM TO CHRYSLER AND THEY REFUSE TO EVEN HELP WITH THE NEEDED REPAIR.

NHTSA ID
11104662
Incident
Jan 15, 2017
Visibility
Filed Oct 9, 2017

THE OBJECT SENSOR MODULES ARE LOCATED IN A "WET ZONE" YET THE PART IS NOT WATER PROOF. THE MOISTURE BLEW OUT THE CIRCUIT BOARD OF THE MODULE AND ACTUALLY DEFORMED THE HOUSING. WHEN I REMOVED THE PASSENGER SIDE SENSOR I FOUND IT WAS PACKED WITH MUD AND OTHER DEBRIS. THE SENSORS WENT SIMALTANEOUSLY AND THE TRIANGLE WARNING LIGHT STAY "LIT UP" AS YOU DRIVE. I LOOKED INTO HAVING THE ISSUE FIXED AND FOUND THAT THE MODULE IS OVER $800 - THAT IS OVER $1600 TO FIX A "SAFETY NUISANCE" A POOR DESIGN CAUSED THE ISSUE. THE WARNING SIGNAL IS A DISTRACTION AND A CONSTATNT REMINDER THAT I DO NOT HAVE THE MONEY TO FIX THE ISSUE. IF YOU CAN NOT RECALL FOR THE POOR DESIGN OF A MARKETED "SAFETY SYSTEM" THEN THEY SHOULD AT LEAST MAKE THE PART MORE FEASIBLE OR PROVIDE DIRECTIONS ON HOW TO PULL THE FUSE THAT TURNS ON WARNING LIGHT.

NHTSA ID
11032298
Incident
Oct 7, 2017
Mileage
58,000 mi
ElectricalVisibility
Filed Dec 2, 2016

RELATED TO RECALL # P25. PREVIOUSLY THE REAR WINDOW SWITCH WAS REPLACED AS PART OF P25. EXPERIENCING VERY SIMILAR ISSUE WITH DRIVER SIDE WINDOW CONTROL SWITCH AFTER A RAINY DAY WHERE A SMALL AMOUNT OF RAIN CAME INSIDE FROM GOING THROUGH DRIVETHROUGHS ETC. AFTER THAT AND SINCE, WINDOWS OPEN AND CLOSE RANDOMLY DURING DRIVING CAUSING A DISTRACTION AND ALLOWING SNOW/RAIN INSIDE. OFTEN THE WINDOWS JUST GET STUCK. AFFECTS 2 FRONT, 2 PASSENGER WINDOWS AND 2 SIDE MIRRORS. FROM INSPECTION IT APPEARS THAT CIRCUIT IS SHORTING AROUND CORROSION AND HAD SIGNIFICANT DISCOLORING OF BOARD, POSSIBLY GROUND LAYER. UPON REMOVING BOARD THAT IS IN CONTROL SWITCH HOUSING FOUND MOISTURE GETS TRAPPED ON BOARD BETWEEN RUBBER COVER AND CAUSES CORROSION AND FAILURE. COULD EVENTUALLY CAUSE MOTOR BURNOUT AND FIRE I SUPPOSE JUST LIKE REAR ONE. CAUSED WINDOW TO ROLL DOWN AND GET STUCK DURING SNOW STORM RECENTLY. NOW CAN'T GET THEM DOWN AT ALL. CONTACTED CHRYSLER AND TOLD ME TO BRING IN TO DEALER. DID SO AND THEY REFUSED TO COVER UNDER EXISTING WARRANTY. THEN DEALER CALLED CHRYSLER AND ESCALATED IT TO MORE SENIOR CUSTOMER SUPPORT. TOLD ME IF I HAD "GIVEN PATRONAGE TO THE CHRYSLER DEALERSHIP MORE OFTEN THEN THEY PROBABLY WOULD JUST COVER IT" BUT THAT SINCE I "WAS NOT A REGULAR CUSTOMER" THEY WOULD NOT HELP ME. *TR

NHTSA ID
10929664
Incident
Nov 6, 2016
Mileage
65,000 mi
Driver assistanceVisibility
Filed Apr 29, 2016

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE REVERSING OUT OF THE GARAGE, THE DRIVER AND PASSENGER SIDE BLIND SPOT MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR AND THE HARNESS SWITCH THAT CONTROLLED THE CORNER VENT WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
10862254
Incident
Feb 29, 2016
Mileage
70,000 mi
ElectricalVisibility
Filed Mar 3, 2016

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT HEARD A PRESSURE NOISE WHEN ROLLING UP THE WINDOW. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,390. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10839760
Incident
Dec 4, 2012
Mileage
40,390 mi
Driver assistanceElectricalVisibility
Filed Jan 14, 2016

VEHICLE DASH POWER CYCLED, ALL ALARMS CAME ON, GAUGES STOPPED WORKING, A/C QUIT, WINDOWS WILL NOT WORK, WINDSHIELD WIPERS WILL NOT TURN OFF, TURN SIGNALS QUIT, CRUISE QUIT, POWER DOORS WILL NOT OPEN, RADIO/ENTERTAINMENT SYSTEM FAILED. "NO BUS" DISPLAYED ON EVIC (DASH). THIS HAS HAPPENED AT STARTUP AND WHILE DRIVING STREETS OR HIGHWAY SPEEDS. PULLING BATTERY CABLES OFF TO RESET DOES NOT WORK. PROBLEM JUST SEEMS TO CLEAR UP ON ITS OWN.

NHTSA ID
10820296
Incident
Nov 8, 2015
Mileage
52,000 mi
Body & structureVisibility
Filed Oct 4, 2015

MYSELF, THE DRIVER AND MY WIFE WERE (RIDING IN THE PASSENGER SEAT), WITH MY SON 2 YEAR OLD SITTING IN HIS CAR SEAT IN THE MIDDLE ROW. THE CURRENT OUTSIDE TEMPERATURE OUTSIDE WAS 70 DEGREES F . WE HAD JUST DROVE THROUGH A SMALL RESIDENTIAL AREA GOING APPROX. 30 MPH. WE CAME TO A STOP LIGHT , WHILE WAITING FOR THE LIGHT TO CHANGE THERE WAS A LOUD POP , ALMOST SOUNDED LIKE A FIRE CRACKER GOING OFF. WE INSTANTLY TURNED AROUND TO FIND THE REAR GATE WINDOW SHATTER. AT FIRST I THOUGHT THE VEHICLE SITTING BEHIND ME AT THE LIGHT HAD HIT MY VEHICLE, BUT WHEN I LOOKED HE WAS PARKED NEARLY 8 FEET AWAY. I TALK TO THE GUY AND HIS WIFE SITTING BEHIND ME AND HE SAID , THAT IT WAS WEIRD IT LOOK AS IF THE WINDOW BLEW OUT FROM THE INSIDE. THE WINDOW JUST EXPLODE. HERE WERE THE CURRENT VARIABLES TAKING PLACE IN THE CAR WHILE AT STOP. 1. THE REAR DEFROST WAS NOT ON 2.THE REAR SIDE VENT WINDOWS WERE BOTH FULLY OPEN 3. OUTSIDE TEMPERATURE WAS A COMFORTABLE 70 DEGREES F. NOW AS FOR THE AFTER MATH THERE'S NOT REALLY MUCH TO TELL OTHER THAN THE WINDOW SHATTERED(COMPLETELY GONE) AND GLASS ALL OVER THE PLACE INCLUDING RIGHT NEXT TO MY SONS CAR SEAT. THE FOCAL POINT OF THE BREAK SEEMED TO BE LOCATED AT NEAR DEAD CENTER. I'VE JUST CONTACTED CHRYSLER ABOUT THIS AND I AM GOING TOMORROW TO SEE WHAT THEY SAY. WHEN I GOOGLED THIS PROBLEM I FOUND A HANDFUL OF TOWN AND COUNTRY FROM 01 TO 13 WITH THIS PROBLEM. BUT THEY TELL ME ON THE PHONE THIS IS NOT A COMMON THING AND WILL NEED FCA DEALER TO LOOK AT IT , WHICH IS FINE MY ONLY CONCERN IS THEY FIX THE ISSUE, BECAUSE I CAN REPLACE A WINDOW BUT THIS DOES NOT SOLVE THE UNDERLING PROBLEM. HAD THERE BEEN PEOPLE IN THE 3RD ROW SEATING WHAT WOULD HAVE HAPPEN TO THEM? THIS VEHICLE (MINIVAN) WAS PURCHASED TO BE USED AS OUR FAMILY VEHICLE AND NOW SADLY I AM WORRIED TO DRIVE WITH MY TWO YEAR OLD SON IN IT. HOPEFULLY A RESOLUTION CAN BE MADE

NHTSA ID
10779600
Incident
Oct 4, 2015
Mileage
41,170 mi
ElectricalVisibility
Filed Aug 31, 2015

SUB: P25NHTSA 14V-234 REAR QUARTER VENT WINDOW SWITCH WE RECEIVED A SAFETY RECALL NOTICE A FEW MONTHS AGO THAT STATED, ?CHRYSLER HAS DETECTED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN SOME 2010 THROUGH 2014 MODEL YEAR DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES.? MY VEHICLE FALLS WITHIN THE SCOPE OF THIS PROBLEM. WE CONTACTED ARRIGO OF WEST PALM BEACH ON APRIL 9, 2015 TO SCHEDULE AN APPOINTMENT TO GET THE VEHICLE REPAIRED AND WAS INFORMED THAT ?THE PART WAS ON BACKORDER AND I WOULD BE CONTACTED WHEN THE PART CAME IN.? IT HAS BEEN FIVE MONTHS NOW AND THEY HAVE STILL NOT RECEIVED THE REQUIRED PARTS AS OF SEPTEMBER 1, 2015. AS STATED IN THE SAFETY RECALL LETTER, IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITH IN A REASONABLE TIME, I MAY SUBMIT A WRITTEN COMPLAINT TO THE ADMINISTRATOR, NATIONAL TRAFFIC SAFETY ADMINISTRATION.? WE DO NOT UNDERSTAND WHY IT HAS TAKEN FIVE MONTHS OR POSSIBLY LONGER FOR A DEALER TO RECEIVE A SAFETY RECALL PART, SO THAT THIS SAFETY HAZARD MAY BE REPAIRED AS WELL AS MY PEACE OF MIND. THE PROBLEM AS STATED, ?THE REAR QUARTER VENT WINDOW SWITCH ON YOUR VEHICLE MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. AN OVERHEATED REAR QUARTER VENT WINDOW SWITCH MAY CAUSE A BURNING ODOR, SMOKE, OR A DRIVER'S DOOR FIRE WITHOUT WARNING.? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY BECAUSE WE LIVE IN FLORIDA AND IT IS VERY MOIST HERE ESPECIALLY DURING HURRICANE SEASON. THE LONGER IT TAKES TO RECEIVE THE CORRECT PART AND FIX THIS ISSUE CREATES HIGHER SAFETY RISK FOR MY FAMILY. THANK YOU FOR YOUR TIME AND PLEASE HELP US RESOLVE THIS ISSUE PROMPTLY. *TR

NHTSA ID
10760451
Incident
Apr 9, 2015
Visibility
Filed Aug 4, 2015

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED, THE BLIND SPOT SENSOR FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TWO REAR SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ID
10746119
Incident
Jun 4, 2015
Mileage
45,000 mi
Other / unspecifiedVisibility
Filed May 27, 2015

ALL SAFETY FEATURES SUDDENLY STOPPED WORKING. THE BLIND SPOT MONITORING, REAR CROSS PATH DETECTION, PARK ASSIST, REAR VIEW CAMERA, AND COMPASS ALL STOPPED. I WAS TOLD THIS IS FROM DRIVING THE CAR IN THE WINTER! APPARENTLY, THERE ARE TWO MODULES LOCATED BEHIND THE BUMPER THAT HAVE CORRODED SEVERELY. THE SNOW AND SALT IS THROWN OFF THE TIRES DIRECTLY ON THESE INTEGRATED UNITS THAT ARE NOT SEALED SUFFICIENTLY AND SO THE UNITS CORRODE AND FAIL. THIS IS ABSOLUTELY A DESIGN FAILURE. THESE CRITICAL UNITS THAT RUN ALL SAFETY EQUIPMENT SHOULD NOT BE PLACED SO CARELESSLY AND NOT PROPERLY PROTECTED. PLEASE SEE CHRYSLER RECALLS AND FIXES THIS DESIGN FAILURE. THANK YOU.

NHTSA ID
10721626
Incident
May 6, 2015
Mileage
68,500 mi
ElectricalVisibility
Filed Apr 14, 2015

MY VAN HAS THE SAFETY RECALL TO HAVE THERE REAR QUARTER VENT WINDOW SWITCH REPLACED. I HAVE TRIED 6 TIMES TO BRING MY VAN IN TO HAVE THE PART REPLACED AND THE DEALERSHIP (HENDRICK, CHRYSLER JEEP 543N MCPHERSON CHURCH RD FAYETTEVILLE NC 28303) SAID THEY DO NOT HAVE THE PARTS IN AND CAN NOT ORDER PARTS. THEY HAVE ALSO TOLD ME THEY HAVE NO WAY OF KNOWING WHEN PARTS WILL COME IN AND WHEN THEY DO COME IN THEY CANNOT HOLD THEM. THEY WANT ME TO CONTINUE CALLING AND HOPING THAT A PART COMES ON. I HAVE BEEN TRYING TO GET THIS PART REPLACED FOR SEVERAL MONTHS. THERE HAS BEEN NO INCIDENTS WITH THE PART ON MY VAN I WOULD JUST LIKE THE PART REPLACED IN A REASONABLE AMOUNT OF TIME. *TR

NHTSA ID
10705696
Incident
Apr 14, 2015
Mileage
53,000 mi
ElectricalVisibility
Filed Apr 2, 2015

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, BOTH REAR WINDOWS RELEASED IN AN OPEN POSITION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISENGAGED THE VENT WINDOW SWITCH. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

NHTSA ID
10703400
Incident
Nov 20, 2014
Mileage
35,000 mi
EngineVisibility
Filed Mar 23, 2015

ENGINE DIES RIGHT AFTER STARTING, SOME TIMES 2 OR 3 CONSECUTIVE TIMES. SOME TIMES WHEN ENGINE STARTS, SOUNDS LIKE IT IS RUNNING ON 3 CYLINDERS. ALSO AT TIMES THE WIPERS COME BY THEM SELVES, EVEN WHEN IT'S NOT RAINING! *TR

NHTSA ID
10701083
Incident
Feb 1, 2014
Mileage
22,000 mi
ElectricalOther / unspecifiedVisibility
Filed Jan 19, 2015

BLIND SPOT MONITORING SYSTEM ILLUMINATES CONSTANTLY. SYSTEM HAS FAILED AND CAN NOT DETECT VEHICLES IN THE BLIND SPOT. UNABLE TO TURN OFF SYSTEM UNLESS PAYING FOR COSTLY REPAIR. LIGHTS AND CHIMES ARE DISTRACTING TO THE DRIVER AND COULD RESULT IN UNNECESSARY AVOIDANCE MANEUVERS. *TR

NHTSA ID
10676550
Incident
Jan 2, 2015
Mileage
48,000 mi
ElectricalVisibility
Filed Jan 5, 2015

GOT A RECALL NOTICE IN SUMMERTIME 2014 REGARDING THE SWITCH FOR THE REAR WINDOWS. THAT IF WATER GOT DOWN INTO IT, IT COULD CATCH FIRE. WENT TO DEALER IN ROMEO, MI. I WAS TOLD THAT CHRYSLER DID NOT PROVIDE THEM WITH THE PART AND ASKED IF I WANTED IT HAVE IT DISCONNECTED FROM THE ELECTRICAL. I DECLINED. WENT TO GET MY OIL CHANGED AT A CLINTON TOWNSHIP DEALERSHIP ON DECEMBER 2014, REMEMBERING THAT THE RECALL WAS NEVER DEALT WITH, AND ASKED AGAIN. I WAS TOLD THE SAME EXACT THING. NO PART AVAILABLE; COULD HAVE IT DISCONNECTED. I AGAIN DECLINED. CAN'T UNDERSTAND WHY CHRYSLER BOTHERS TO SEND A NOTICE IF THEY ARE NOT GOING TO PROVIDE THE PART. LEGAL REASONS, I IMAGINE, NOT FOR CUSTOMER CARE. *TR

NHTSA ID
10670283
Incident
Jun 3, 2014
ElectricalVisibility
Filed Oct 17, 2014

WE CONTACTED THE LOCAL DEALERSHIP IN JULY AND WERE TOLD THAT THEY WOULD CALL US WHEN THE PARTS TO FIX THE FAULTY WINDOW SWITCH ON THE DRIVER'S SIDE DOOR WERE RECEIVED. AS OF TODAY, THEY HAVE NOT RECEIVED THE PARTS. WE FEEL THAT 4 MONTHS IS TOO LONG TO WAIT FOR PARTS TO FIX A SAFETY RECALL ISSUE. *TR

NHTSA ID
10648333
Incident
Jun 30, 2014
Mileage
30,000 mi
ElectricalVisibility
Filed Sep 8, 2014

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPER SWITCH IN THE OFF POSITION, THE WIPERS WOULD ERRONEOUSLY ACTIVATE AND THE INSTRUMENT PANEL LIGHTING FLASHED OFF AND ON. THE DEALER STATED THAT THE GROUND CABLE WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,000.

NHTSA ID
10631454
Incident
Jun 14, 2014
Mileage
37,000 mi
ElectricalVisibility
Filed Aug 28, 2014

ON APRIL 12 2013 WAS THE FIRST PROBLEM THAT STARTED WITH THE VEHICLE. WHILE DRIVING THE WINDSHIELD WIPERS TURNED ON WHILE DRIVING. I WAS UNABLE TO TURN THEM OFF UNTIL I DISCONNECTED THE BATTERY. I HAVE HAD SEVERAL EXPERIENCE WITH THE VEHICLE TURNING OFF WHILE DRIVING GOING HIGHWAY SPEEDS. IT SOMETIMES WON'T EVEN START UP, JUST FLASHES BLIND SPOT UNAVAILABLE. ALSO THE ALARM GOES OFF AT RANDOM TIMES. THE SLIDING PASSENGER DOORS OPEN AND CLOSE WHEN VEHICLE IS OFF AND SITTING IN DRIVE WAY. BOTH DOORS WILL OPEN HALF WAY THEN SUDDENLY START TO CLOSE WITH NOTHING BLOCKING THE DOOR. POWER STOW AND GO MALFUNCTIONS ALL THE TIME!!!!. THE VEHICLE IS PUTTING OFF A VERY HEAVY GASOLINE SMELL NOW WHEN IT STARTS. I FEEL LIKE THIS CAR IS POSSESSED. CHRYSLER WILL NOT HELP ME WITH THIS SITUATION. THEY ARE PUTTING MY FAMILY IN DANGER EVERYDAY! *TR

NHTSA ID
10629256
Incident
Apr 12, 2013
Mileage
300 mi
Visibility
Filed Aug 22, 2014

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (VISIBILITY); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10627473
Incident
Aug 22, 2014
ElectricalVisibility
Filed May 11, 2014

I OWN A 2012 CHRYSLER TOWN & COUNTRY. WHILE DRIVING DOWN THE ROAD MY BLIND SPOT INDICATOR LIGHTS UP BOTH ON THE MIRRORS AND THE DASH. IT CONTINUES TO DING, CHIME AND LIGHT UP WHILE YOU ARE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE I WAS INFORMED THAT I HAD TO REPLACE THE BLIND SPOT INDICATOR AND THAT I HAD TO PAY TO HAVE THIS REPLACED. I HAVE 48,500 ON MY VEHICLE THIS VEHICLE HAS BEEN WELL MAINTAINED. THIS IS DEFINITELY A PROBLEM AS THERE WAS ANOTHER CHRYSLER TOWN & COUNTRY AT THE DEALERSHIP AT THE SAME TIME MINE WAS FOR THE SAME ISSUE. *TR

NHTSA ID
10587681
Incident
May 1, 2014
Mileage
48,500 mi
Other / unspecifiedVisibility
Filed Apr 11, 2014

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BLIND SPOT INDICATOR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BLIND SPOT INDICATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 56,000. UPDATED 5/27/14*CN

NHTSA ID
10579207
Incident
Apr 4, 2014
Mileage
56,000 mi
ElectricalExterior lightingVisibility
Filed Mar 14, 2014

AUTOMATIC HEADLIGHTS TURN OFF WHEN DRIVING. IT HAS HAPPENED TWICE NOW. IF DRIVER DOESN'T REACT QUICKLY AND TURN LIGHTS FROM AUTOMATIC ON TO MANUAL ON THERE COULD BE AN ACCIDENT. *TR

NHTSA ID
10569234
Incident
Feb 27, 2014
Mileage
14,000 mi
Body & structureVisibility
Filed Dec 3, 2012

I RESERVED A 2012 TOWN AND COUNTRY IN AUGUST OF 2012,,, ( THEY SAID THAT WAY THE ONLY AUTO THAT THEY HAD ON THE LOT) FROM ENTERPRISE THAT HAD A DEFECT IN THE REAR WINDOW,,, I PICK UP THE CAR ON 9/24/2012 AND STOP FOR THE NIGHT IN GA,,, THAT NIGHT IT WENT DOWN TO 30 DEGREES.. I TURN ON THE REAR DEFROSTER AND THE WINDOW BLOW UP AS WE WERE HEADING NORTH ON I-75. THIS AUTO HAD A RECALL ON IT FOR THIS PROBLEM BY THE AUTO COMPANY BUT ENTERPRISE IS TRYING TO COLLECT,,,3 TO 4 EMAILS A DAY $312.00 IN TOP OF THE ~$500.00 I ALL READY PAID I BELIEVE THAT ENTERPRISE LEASES UNSAFE CARS TO SENIORS AND WHEN THEY ARE DAMAGE BECAUSE OF THE DEFECT ENTERPRISE CHARGES THEM AND GET MONEY FORM THE AUTO COMPANY ON TOP OF WHAT THEY CAN FORCE US SENIORS TO PAY>>>> *TR

NHTSA ID
10487240
Incident
Sep 29, 2009

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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