Driver assistanceEngineFuel system
Filed Jan 18, 2023
Confirmed cylinder number 2 misfire. Performed relative compression test and intake trace pull. Confirmed that number two has low compression and is directly affecting cylinder number fives intake pull. removed spark plug and did a compression test on cylinder 2 it had 90psi of compression and the rest of the cylinders were at 148psi of compression. used a bore scope and found cylinder damage in video attached vehicle needs a new engine to correct customers concern. When going up a small incline at 30-45mph engine would stall out. I have 3 little kids and I drive a lot for my job and want to be safe on the road! Also my blind spot detectors have constantly been on since about 75,000 miles. It’s kind of a distraction when you are driving at night.
- NHTSA ID
- 11502502
- Incident
- Sep 1, 2022
Driver assistanceElectrical
Filed Jan 7, 2023
WIN Module...car goes int ACCY mode while driving and when car is turned off. Engine shuts off at random times, Can not restart car...says key not present. All kind of other electrical warnings keep coming up as well.
- NHTSA ID
- 11500603
- Incident
- Dec 22, 2022
Driver assistance
Filed Aug 17, 2022
I kept getting a message that the blind spot system was unavailable. Once removed it smelled of burnt plastic and looked to be water damaged. Upon research I have learned that this could cause a fire and or damage other electrical components of the car
- NHTSA ID
- 11479824
- Incident
- Aug 14, 2022
Driver assistanceElectrical
Filed Jan 11, 2022
I was driving my 2012 town & country van on the expressway and the van started slowing down and were jerking backwards and forward it was trying to shut off. I became very afraid for my children safety as well as mine. Ignition switch was stalling while I was driving. The car behind me was driving so fast ,that I had to pull off the expressway before me and my family would die. This should be a recall so other family member would not die. Bad ignition switch can cost a family their life's. Please look into this I thank God that me and my kids are still alive. I would like to have a recall on this item( ignition switch) before it cause someone life. Please fix my van. Thank you
- NHTSA ID
- 11447074
- Incident
- Jan 11, 2022
Driver assistanceElectricalEngine
Filed Jun 11, 2020
I WILL BE DRIVING THE VAN AND IT WILL RANDOMLY SHUT OFF IT ONLY DOSE IT AT LOW SPEEDS AT LIKE 20 -40 BUT I LOSE POWER STEERING EVERYTHING UNTIL I PUT IT IN NEUTRAL AND START IT AGAIN. *TR
- NHTSA ID
- 11328434
- Incident
- Jun 11, 2020
- Mileage
- 138,000 mi
Driver assistanceElectricalEngine
Filed May 15, 2020
I HAVE AN ADDITIONAL COMPLAINT: 11286310. TRACTION CONTROL AND ABS SYSTEM DEACTIVATED WHILE DRIVING AROUND TOWN. ENGINE CUT OFF WHILE DRIVING, SPEEDOMETER DASH CLUSTER STOPS WORKING WHILE DRIVING, WITH CHILDREN IN VEHICLE (MINIVAN). U110A DTC. NETWORK, MFG, FUEL AND AIR METERING FAULT. DRIVING SAFETY ISSUE. *TR
- NHTSA ID
- 11324667
- Incident
- May 1, 2020
- Mileage
- 99,892 mi
Driver assistanceElectricalFuel system
Filed Apr 4, 2020
2012 CHRYSLER TOWN AND COUNTRY PURCHASED SECOND HAND AT 84.000 MILES VEHICLE STARTED THEN FOLLOWING AT 86,000 MILES. LIGHTS SENSOR WOULD ACTIVATE LIGHTS WITHOUT INPUT FROM REMOTE OR DRIVER. THEN THE LIGHTS STOPPED SENSING WHEN TO CHANGE AND HAS TO BE ACTIVATED IN MANUAL. VEHICLE WINDOWS WOULD NOT REMAIN UP AND LOCKED WHEN MANUALLY INPUTTED TO DO SO OR ACTIVATED TO DO SO WITH REMOTE. INTERIOR LIGHTS WOULD RANDOMLY SWITCH ON AND RUN THE BATTERY DEAD. THIS RESULTED IN MANY JUMPSTARTS. VEHICLE BEGAN TO USE FUEL LIKE 30.00 WEEKLY WITH NORMAL DRIVING OF MY FAMILY TO 30.00 EVERY TWO TO THREE DAYS WITH NO CHARGE IN DRIVING. THIS INCREASED WHEN THE FAMILY NEEDS TO DRIVE INCREASED TO ALMOST 20.00 DAILY. VEHICLE WOULD NOT ACCELERATE ON AN INCLINE WOULD STAY AT 30 MPH DESPITE YOU PRESSING THE GAS AND IT WOUL REV. VEHICLE WOULD DECORATE AND ACCELERATE ON ITS OWN MERIT, ONE COULD PRESS THE GAS AND IT WOULDN'T INCREASE GOING UP AN INCLINE CAUSING ANY TO MANEUVER AROUND YOU TO AVOID COLLISION AND THE IT WOULD ACCELERATE ON ITS OWN MERIT. VEHICLE LIFT GATE WOULD NOT REMAIN LOCKED WHEN SECURED WHETHER BY REMOTE OR MANUAL. LIFT GATE ALSO STOPPED SENSING AND HAS ALMOST LOCKED MY SMALL DISABLED A CHILDREN IN BETWEEN WHERE IT CLOSES. VEHICLE LIGHTS WOULD STOP WORKING WITH SENSING IN THE AUTO MODE. HAVE TO MANUALLY USE THEM THEN INTERNAL LIGHTS WOULD COME IN AND KILL THE BATTERY. THE SIGNALS IN THE DASH HAD MAJOR MALFUNCTIONS YOU WOULD GET THE AIRBAG, CHECK ENGINE AND VARIOUS LIGHTS INTERMITTENTLY FLASHING. THE DRIVER SIDE SEAT WOULD NOT WORK AS YOU CHANGE A FUSE IT WOULD BLOW. THE PASSENGER DOORS WOULD NOT LOCK WITH REMOTE INPUT OR MANUAL LOCK DOOR CAN OPEN WHEN DRIVING. REAR WINDOWS WOULD OPEN ON THEIR OWN MERIT USUALLY CAUSING ANIMAL TO GET IN. THE CAR FUEL PUMP WOULD NOT STOP RUNNING UNTIL THE BATTERY DIED OR THE TERMINAL WAS REMOVED. THE SCREEN SAID DISPLAY IS HOT.*DT*TP
- NHTSA ID
- 11320213
- Incident
- Jan 28, 2020
- Mileage
- 150,000 mi
Driver assistanceElectricalFuel system
Filed Oct 10, 2019
1) -STEREO AND NAVIGATION SYSTEM ON END OFF 2) - WARNING LIGHT'S TURN ON ON THE BOARD AND RUN OUT OF POWER 0 POWER 3) - INJECCION PROBLEM
- NHTSA ID
- 11267776
- Incident
- Oct 8, 2019
- Mileage
- 510,000 mi
Driver assistance
Filed Jun 18, 2019
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA AND BLIND SPOT DETECTOR WERE MALFUNCTIONING. THE CONTACT JUST PURCHASED THE VEHICLE ON APRIL 3, 2019. THE DEALER (CHRISTOPHER CHEVROLET BUICK, 1111 WICKER ST, TICONDEROGA, NY 12883, (518) 585-2842) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST WITH THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT SHE HAD SEVERAL MEDICAL CONDITIONS THAT REQUIRED HER TO BE ABLE TO USE THE BACKUP CAMERA. THE FAILURE MILEAGE WAS 85,200.
- NHTSA ID
- 11220978
- Incident
- Apr 14, 2019
- Mileage
- 85,200 mi
Driver assistanceInterior & seats
Filed Jun 6, 2019
1) THE THIRD ROW PIER FOLDING SEATS HAVE TWICE BEEN INADVERTENTLY ACTIVATED BY A CHILD TOUCHING THE BUTTON, AND NARROWLY ESCAPING BEING CRUSHED BY THE FOLDING SEAT. ALSO, THE SEAT JAMMED IN THE HALF FOLDED POSITION AND THE DEALERSHIP WANTED $2600+ TO FIX IT. THE POWER FOLDING SEATS ARE A DEATH TRAP IF SOMEONE CANNOT GET OUT OF THE WAY WHEN THE BUTTON HAS BEEN ACTIVATED. 2) TWICE NOW, THE ELECTRICAL SYSTEM HAS BEEN FLASHING RANDOM CODES- THE TIRE PRESSURE GAUGE WHEN THE TIRE PRESSURE IS FINE, THE ABS AND TRACTION LIGHT, AND ALSO WEIRD MINI ROUGH IDLES AT VERY LOW SPEEDS IN HEAVY TRAFFIC. IT IS A REPEAT PROBLEM THAT THE SHOP SEEMS TO ONLY TEMPORARILY FIX.
- NHTSA ID
- 11218225
- Incident
- Jan 12, 2019
- Mileage
- 35,000 mi
Driver assistance
Filed May 1, 2019
THE SCREW ON MY LEFT SIDED POWER LIFT GATE COMPLETELY BROKE. THE CAR WAS AT A STANDSTILL.
- NHTSA ID
- 11204971
- Incident
- Apr 30, 2019
Driver assistanceElectrical
Filed Dec 14, 2018
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BACKUP CAMERA FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO DEDARD BROTHERS CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, 413-743-0014) WHERE IT WAS DIAGNOSED THAT THE CAMERA HARNESS HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000. *TT DEALER STATED BLIND SPOT MOTORS AND HARNESS CORRODED.*JB
- NHTSA ID
- 11161380
- Incident
- Feb 1, 2018
- Mileage
- 88,000 mi
Driver assistanceElectricalExterior lighting
Filed Sep 20, 2018
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM, NAVIGATIONAL SYSTEM, AND THE REAR BACK UP CAMERA FAILED. A FEW WEEKS LATER, THE CONTACT NOTICED SMOKE COMING FROM THE REAR PASSENGER SIDE TAIL LIGHT. THE VEHICLE WAS TAKEN TO KIMBERLY CAR CITY (625 W KIMBERLY ROAD, DAVENPORT, IA 52806, (563) 391-8300) WHERE IT WAS DIAGNOSED THAT THE REAR BUMPER, MODULES, AND WIRING HARNESS CAUGHT FIRE DUE TO WATER EXPOSURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A CHRYSLER ENGINEER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FAILURE WAS NOT DUE TO A MANUFACTURER DEFECT. THE MANUFACTURER PROVIDED CASE NUMBER: CAIR31876429. THE FAILURE MILEAGE WAS 83,000.
- NHTSA ID
- 11130303
- Incident
- Jun 17, 2018
- Mileage
- 83,000 mi
Driver assistance
Filed Jun 25, 2018
I WAS TRAVELING THIS SATURDAY ON THE HIGHWAY. THE CRUISE CONTROL WAS SET AT 72 MILES PER HOUR. THE CAR WAS IN A SEVERE DOWNPOUR. I DISENGAGED THE CRUISE CONTROL WITH THE BRAKE PEDAL AND REDUCED MY SPEED TO 45 MILES PER HOUR. VISIBILITY WAS LIMITED. I WAS LOOKING FOR AN EXIT TO PULL OVER AND WAIT UNTIL THE THUNDERSTORM HAD PASSED. SINCE I WAS NOT USING THE CRUISE CONTROL, I PRESSED THE STOP BUTTON. THEN I PRESSED THE ON/OFF BUTTON. THE CRUISE CONTROL LIGHT ON THE DASH DID NOT DISAPPEAR. IN WAS CONCENTRATING ON DRIVING, STAYING IN THE LANE AND AWAY FROM OTHER TRAFFIC. THE DOWNPOUR WAS INTENSE. I PRESSED THE ON/OFF BUTTON A SECOND TIME. TO MY AMAZEMENT AND CONCERN, THE CAR ENTERED OVERDRIVE AND BEGAN INCREASING SPEED RAPIDLY WHEN I WAS TRYING TO MAINTAIN MY BEARING AND SLOW REASONABLE SPEED. I AM AN EXPERIENCED DRIVER. ANY OTHER PERSON WOULD HAVE LIMITED CONTROL OF THE VEHICLE. QUITE POSSIBLY, RUNNING OFF THE ROAD INTO A DITCH OR TREE. I SINCERELY BELIEVE A RECALL SHOULD BE ISSUED BY THE CAR MANUFACTURE TO CORRECT THE SEVERE DEFECT. THIS EPISODE CLEARLY HAD MY ATTENTION. *TR
- NHTSA ID
- 11103778
- Incident
- Jun 23, 2018
- Mileage
- 62,000 mi
Driver assistanceEnginePowertrain (other)
Filed May 13, 2018
DRIVING VEHICLE 45MPH ON LEVELED ROAD, VEHICLE JOLTED, ENGINE DISABLED AND SHUT DOWN IN MOTION ON HIGHWAY CAUSING TRAFFIC BACKUP. TRY TO TURN VEHICLE BACK ON AND IGNITION RESTART WAS DISABLED. POWER REMAINED. NEITHER KEY OR KEY REMOTE WOULD RESTART VEHICLE.
- NHTSA ID
- 11093582
- Incident
- May 13, 2018
- Mileage
- 77,736 mi
Driver assistance
Filed Jun 13, 2017
ON NOVEMBER 16, 2016 I WAS DRIVING MY WIFE'S 2012 CHRYSLER TOWN & COUNTRY BACK FROM SCHOOL ON THE NJ PARKWAY USING THE CRUISE CONTROL FUNCTION. AS I APPROACHED THE BACK OF A SLOWER MOVING SEMI-TRUCK I PUSHED THE OFF BUTTON FOR THE CRUISE CONTROL AS I HAD NORMALLY DONE IN THE PAST. THE VAN DID NOT STOP ITS SPEED. I PRESSED THE BRAKES WHICH IS ANOTHER WAY THAT THE CRUISE CONTROL TURNS OFF, THAT DID NOT WORK EITHER. I WAS SLAMMING ON THE BRAKES COMING UP ON TRAFFIC AT A HIGH RATE OF SPEED AND AS THE BRAKES SLOWED THE CAR THE ACCELERATOR WOULD HASTEN MY VEHICLE BACK TO THE SPEED THAT THE CRUISE CONTROL WAS SET AT. IT WAS THE SCARIEST MOMENTS IN MY LIFE. I HAD USED MY QUICK REFLEXES TO PULL OVER TO THE SIDE OF THE PARKWAY, BUT THE VAN'S ENGINE WOULD NOT STOP ACCELERATING. I FINALLY GOT THE VAN SLOW ENOUGH TO PUT THE EMERGENCY BRAKE ON WHILE MY FOOT WAS ON THE REGULAR BRAKE, BUT THE CRUISE CONTROL WAS STILL ACCELERATING THE ENGINE. I THEN TURNED THE VEHICLE OFF WHEN THE VAN WAS STATIONARY. A FEW MINUTES LATER I TURNED THE VAN BACK ON TO SEE IF THE CRUISE CONTROL WAS STILL MALFUNCTIONING AND IT BEGAN TO ACCELERATE AGAIN. I WAITED UNTIL I HEARD A NOISE IN THE ENGINE THAT SOUNDED LIKE A SWITCH TURNING OFF, I THEN TURNED THE VEHICLE BACK ON AND THE CAR ACTED NORMAL. I HAD A SCHEDULED APPOINTMENT WITH PINE BELT CHRYSLER JEEP SERVICE SET FOR NOVEMBER 23, 2016. I DROPPED THE VEHICLE OFF IN THE MORNING TO BE EXAMINED, BUT UNFORTUNATELY I HAD A WAKE FOR MY GRANDMOTHER WHO PASSED AWAY THAT WEEK AND THEY DID NOT GET TO EVEN LOOK AT THE CRUISE CONTROL ISSUE. I TOOK THE VEHICLE BACK AND INERTIA SET IN OVER TIME, PLUS THEY WERE GOING TO CHARGE ME A DIAGNOSTIC FEE TO LOOK AT THE CAR MALFUNCTION. I DID NOT BRING IT BACK AGAIN FOR THAT SERVICE SINCE MONEY WAS TIGHT AT THE TIME AND I HAVE NOT TRIED TO USE THE CRUISE CONTROL FUNCTION IN THE CAR SINCE THAT ALMOST DEADLY TIME.
- NHTSA ID
- 10994939
- Incident
- Nov 16, 2016
- Mileage
- 67,000 mi
AirbagsDriver assistanceSteering
Filed Mar 23, 2017
WHILE DRIVING AT VARIOUS SPEEDS THE VAN WILL SHUT OFF WE WILL LOSE POWER STEERING AND BRAKES YOU LOSE ALL POWER AS IF THE KEY IS OFF,I WILL JIGGLE THE KEY AND IT WILL START BACK UP OR IT WILL POWER UP, YOU SHIFT INTO NUETRAL AND TURN THE KEY AND START BACK UP IT IS INTERMITTENT AND IT COULD HAPPEN WHILE DRIVING SLOW OR DRIVING 70MPH DOWN THE HIGHWAY.
- NHTSA ID
- 10968223
- Incident
- Mar 23, 2017
- Mileage
- 79,000 mi
Driver assistance
Filed Feb 4, 2017
THE BLIND SPOT DETECTION SYSTEM HAS FAILED. SENSORS IN THE REAR BUMPER HAVE FAILED CAUSING THE SYSTEM TO BE INOPERABLE. I HAVE SEEN SEVERAL SIMILAR COMPLAINTS WITH THE NHTSA FOR THIS VEHICLE FILED UNDER ELECTRICAL, UNKNOWN AND OTHER. THIS SAFETY FEATURE FAILED AT JUST OVER 50K MILES ON THIS VEHICLE. THIS FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION IN LIGHT TRAFFIC ON A CITY STREET. THE SERVICE BLIND SPOT SYSTEM MESSAGE DISPLAYED ON THE DASH WHERE THE SPEED OF THE VEHICLE IS NORMALLY DISPLAYED AND YELLOW WARNING LIGHTS APPEARED IN EACH REAR VIEW MIRROR. PRICED THE PARTS AT APPROX. $900.00 PER SENSOR UNINSTALLED. THE SYSTEM HAS BEEN SHUT OFF AT THIS TIME. THIS IS A NECESSARY SAFETY FEATURE FOR THIS LARGE FAMILY VEHICLE WITH NUMEROUS BLIND SPOTS. NUMEROUS COMPLAINTS RELATED TO THESE FAILING SENSORS (WITH THE NHTSA AND OTHER CONSUMER SITES) INDICATE THE PART IS INFERIOR AND/OR HAS BEEN INSTALLED BY THE MANUFACTURER IN AN AREA (EXPOSED UNDERSIDE OF REAR BUMPER FASCIA) WHERE IT IS MOST SUSCEPTIBLE TO WATER AND OTHER CORROSIVE ELEMENTS.
- NHTSA ID
- 10949562
- Incident
- Jan 22, 2017
- Mileage
- 50,000 mi
BrakesDriver assistanceElectrical
Filed Aug 2, 2016
ALTERNATOR WENT OUT AT 86K. KNOWN ISSUE WITH EXACT SAME PART # ON OTHER CHRYSLER PRODUCTS HAVE BEEN RECALLED. VAN IS IN THE SHOP NOW GETTING A $480 REPLACEMENT INSTALLED PLUS 1.2 HOURS OF LABOR FOR A PART THAT IF ON ANOTHER VEHICLE WOULD BE COVERED UNDER AN EXISTING RECALL.
- NHTSA ID
- 10892420
- Incident
- Aug 2, 2016
- Mileage
- 85,000 mi
Driver assistance
Filed Jun 21, 2016
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 90 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. UPDATED 08/02/16*LJ AFTER SEVERAL TIMES OF PUMPING THE BRAKES THE CRUISE DISENGAGED AND THE CAR SLOWED DOWN. THE REMAINDER OF THE TRIP THE CONSUMER DID NOT USE THE CRUISE AND THE CAR HANDLED WITHOUT ANY FURTHER PROBLEMS. CHRYSLER REPRESENTATIVE STATED UNDER NO CIRCUMSTANCES SHOULD THE CONSUMER DRIVE THE CAR UNTIL FURTHER INSTRUCTIONS. NO FURTHER INSTRUCTIONS OR CALLS FROM CHRYSLER. UPDATED 6/19/18*JB
- NHTSA ID
- 10875592
- Incident
- Jun 20, 2016
- Mileage
- 64,000 mi
Driver assistanceVisibility
Filed Apr 29, 2016
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE REVERSING OUT OF THE GARAGE, THE DRIVER AND PASSENGER SIDE BLIND SPOT MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR AND THE HARNESS SWITCH THAT CONTROLLED THE CORNER VENT WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
- NHTSA ID
- 10862254
- Incident
- Feb 29, 2016
- Mileage
- 70,000 mi
Driver assistanceElectrical
Filed Mar 10, 2016
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE "BLIND SPOT MODULATOR NEEDS SERVICE" WARNING MESSAGE ILLUMINATED. IN ADDITION, THE BLIND SPOT MODULATOR EMITTED A LOUD BEEPING NOISE THAT DID NOT ALLOW THE CONTACT TO HEAR OTHER VEHICLE'S HORNS. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO PROVIDE ACCURATE READING LEVELS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT MODULATOR SENSOR WAS INSTALLED IN THE BUMPER, WHICH WAS NOT THE PROPER PLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 04/06/16*LJ *TR
- NHTSA ID
- 10846016
- Incident
- Mar 3, 2016
- Mileage
- 83,000 mi
Driver assistanceElectricalVisibility
Filed Jan 14, 2016
VEHICLE DASH POWER CYCLED, ALL ALARMS CAME ON, GAUGES STOPPED WORKING, A/C QUIT, WINDOWS WILL NOT WORK, WINDSHIELD WIPERS WILL NOT TURN OFF, TURN SIGNALS QUIT, CRUISE QUIT, POWER DOORS WILL NOT OPEN, RADIO/ENTERTAINMENT SYSTEM FAILED. "NO BUS" DISPLAYED ON EVIC (DASH). THIS HAS HAPPENED AT STARTUP AND WHILE DRIVING STREETS OR HIGHWAY SPEEDS. PULLING BATTERY CABLES OFF TO RESET DOES NOT WORK. PROBLEM JUST SEEMS TO CLEAR UP ON ITS OWN.
- NHTSA ID
- 10820296
- Incident
- Nov 8, 2015
- Mileage
- 52,000 mi
Driver assistancePowertrain (other)
Filed Sep 29, 2015
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 80 MPH WITHOUT WARNING. THE CONTACT'S WIFE DEPRESSED THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE, BUT IT BECAME UNCONTROLLABLE AND WOULD NOT SLOW DOWN. THE CONTACT REACHED OVER AND TURNED OFF THE ENGINE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED AFTER A FEW MINUTES; HOWEVER, THE ENGINE RPMS IMMEDIATELY INCREASED TO 4,000. THE CONTACT DISCONNECTED THE BATTERY AND RECONNECTED IT AFTER ABOUT ONE MINUTE. THE VEHICLE RESTARTED AND THE FAILURE DID NOT RECUR. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,600. UPDATED 12/01/15*LJ; UPDATED 4/10/18*JB *TR
- NHTSA ID
- 10778414
- Incident
- Sep 27, 2015
- Mileage
- 63,600 mi
Driver assistanceElectricalOther / unspecified
Filed Jul 24, 2015
WARNING LIGHTS ON BOTH MIRRORS FOR BLIND SPOT DETECTION STAY ON ALWAYS - WITH THE DING DING DING SOUNDS RINGING ON AND OFF - WEATHER DRIVING DOWN THE ROAD OR SITTING STILL PARKED, IF THE CAR IS RUNNING, THE PROBLEM IS THERE. I BELIEVE THIS UNSAFE ISSUE SHOULD BE FIXED BY A RECALL, AS IT IS A PROBLEM THAT IS VERY UNSAFE & DANGEROUS, MANY FOLKS WHOM HAVE PURCHASED THIS VEHICLE ARE EXPERIENCING THE SAME UNSAFE PROBLEM! I PAID FOR THIS FEATURE ON THE VEHICLE, TO ADD SAFETY AND NOW IT IS CAUSING JUST THE OPPOSITE, UNSAFE DRIVING CONDITIONS. THIS REALLY CONCERNS ME, A SAFETY FEATURE FAILING ON ALL THESE CARS AND ESPECIALLY AT SUCH LOW MILEAGE. WITH THIS FEATURE MALFUNCTIONING, IT IS MUCH MORE DANGEROUS THAN TEXTING OR TALKING ON THE PHONE WHILE DRIVING. WHAT IS THE CRITERIA TO GET A RECALL IN PLACE, DO PEOPLE HAVE TO HAVE ACCIDENTS OR DIE TO GET A PROBLEM RECALLED, HOW IS IT DECIDED.
- NHTSA ID
- 10743291
- Incident
- Mar 11, 2015
- Mileage
- 43,698 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.