2012 Chrysler Town And Country Owner Complaints

The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting the key back in. The part where the key goes in is very very loose. This puts myself and my kids at risk especially driving on the highway! Whenever this happens I would have to find a way to come to a complete stop in which the brakes start skipping because of the malfunction. After research , I have found that there was a recall with the other Chrysler town and counties from year 2008-2010. I’m not surprised that this is now happening with my vehicle . This is extremely dangerous.

NHTSA ID

11753587

Incident

Jul 28, 2026

The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side door switch. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11752863

Incident

Jul 20, 2026

The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and leaving them stranded at any time. Chrysler has a packaged replacement part under “recall pricing” but refuses to cover labor to install the new part on certain vehicles.

NHTSA ID

11752428

Incident

Jul 23, 2026

The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to a faulty ignition switch. The local dealer was not notified of the failure. The failure mileage was 90,288.

NHTSA ID

11708382

Incident

Dec 25, 2025

Mileage

90,288 mi

Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it went completely dead, it did fail once when I was driving, which is a huge safety issue. I was lucky it started again and that I wasn’t going very fast. I didn’t know at the time that is was the fuel relay system failing until it finally stopped working and my car no longer started. Once bypassed with the bypass part it started immediately, however I had to buy the bypass part to confirm. This should be a recalled issue though, since it is an extremely hazardous issue if it causes failures while driving

NHTSA ID

11707187

Incident

Dec 26, 2025

Vehicle randomly shuts off while driving. No warning lights are illuminated. Shutoff can occur at any speed and causes loss of power steering, braking etc. Shutdown requires immediate pull off to the side of the road. Once key is turned off and back on, car restarts.

NHTSA ID

11699567

Incident

Nov 13, 2025

Catalytic converter is reported to me as needing to be replaced. Check Engine light came on which indicated this error. It’s only at 84k miles. Followed by needing new O2 sensors if the catalytic converter is replaced. Another error was the thermostat which needs replacement. We are looking at over $5k in repairs.

NHTSA ID

11699337

Incident

Nov 11, 2025

My van will frequently lose power and die while I am driving it, with NO WARNING. I have to pull off and put it either into park or neutral then turn the key again to get it started again. This has happened more than 40 times over the last 15 monnths. My speeds have ranges from 25mpg in town to 65 mpg on the highway.Most recently on Saturday, October 4, 2025.

NHTSA ID

11692168

Incident

Oct 4, 2025

The vehicle randomly shuts off while driving dash goes black and then randomly starts back up or I have to put it in (n) to start it back up while Im at a free role i lose control of the power steering and braking this is a dangerous for myself my children and grand kids also others Im the road this is seriously gonna get someone hurt this issue should not be occurring this is very dangerous

NHTSA ID

11677903

Incident

Jun 11, 2025

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on the highway at 70 MPH, the vehicle stalled, and the instrument panel turned black, and the steering wheel seized. The contact stated that the failure had occurred temporarily, and the vehicle restarted independently. The contact stated that the failure recurred intermittently while driving. There was no warning light illuminated. The local dealer was contacted and advised the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11677805

Incident

Jun 9, 2025

Mileage

120,000 mi

Couldn't reverse vehicle after buying the vehicle three days ago. My safety and my passengers safety wasn't safe I almost got hit from the front and back trying to reverse the vehicle to go. I can put the vehicle in any other gear and it works but the reverse. i called the vehicle repair shop and bring it in to the shop where I was told they were going to work on the vehicle for free since I only had it for three days. I paid for the warranty part and everything. This the second car I bought from Fett's city motors that been dangerous to operate on roads and highways.

NHTSA ID

11677399

Incident

Jul 30, 2025

The TIPM is malfunctioning and causing the fuel pump to never turn of on the car. the only way to turn it off is to pull the fuse.

NHTSA ID

11674267

Incident

Jul 1, 2023

Our van's engine shuts down while driving. It has done it multiple times and our local auto mechanics can not figure out why it is doing it. We are concerned about our safety driving our van. Luckily, we have been able to brake and restart the van quickly to avoid a collision. We have now stopped using the van.

NHTSA ID

11657821

Incident

Apr 17, 2025

The contact owns a 2012 Chrysler Town and Country. The contact stated while the vehicle was parked, the front driver's side head restraint deployed. No warning light was illuminated. The contact stated that the failure had occurred immediately after the vehicle was parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall repair with a similar failure; however, the contact was informed that the recall had expired. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,000.

NHTSA ID

11651734

Incident

Mar 29, 2025

Mileage

135,000 mi

Has had some issues trying to turn on after sitting over night. It will just kill the battery but it just started to die while driving and the entire system shuts off. All the lights, the steering wheel locks up and gas goes out. All you can do is brake and hope that you can stop in a good spot before it dies fully. This has happened a few times with my kids in the car and now I just don’t dare to drive. The tipm needs to be recalled.

NHTSA ID

11646300

Incident

Mar 3, 2025

While in motion at various speeds, this vehicle has, on numerous occasions over the last year, abruptly lost power in the middle of traffic disabling the power steering and braking making stopping and steering out of traffic almost impossible. Most of the time the vehicle restarts after turning the key fob off and on. On the NHTSA website I have found numerous reports of the same or similar incidents reported with this vehicle. It is logical to the most casual observer that there is a problem with the ignition system, most probably, the key port and/or the ignition control module. How many of these incidents have to be reported before it is obvious to the experts in the agency to that there is a safety problem with these vehicles being left powerless in motion, in traffic? Or maybe a more appropriate question is: how many people have to be injured or killed before the "experts" and/or bureaucrats decide to do their job.

NHTSA ID

11634442

Incident

Dec 15, 2024

My car would randomly shut down while I am driving leaving me with no power steering. I took it to my mechanic who discovered it was a faulty ignition switch module and recommended I take it to a dealership. If I touch the key fob on my car or hit a bump while it is running, the car will shut down. No power steering. There are multiple recalls for faulty ignition switch modules but not on my particular vehicle (recall L25 is one of many I have discovered). I have been carefully driving the vehicle because I don't have $1500 to repair. Dealership will fix it at my expense because there is no recall on my particular vehicle.

NHTSA ID

11632661

Incident

Jun 10, 2024

The contact owns a 2012 Chrysler Town & Country. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

NHTSA ID

11630452

Incident

Dec 12, 2024

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving on several occasions at various speeds, the vehicle stalled. The vehicle was restarted after approximately two attempts. The vehicle was taken to an independent mechanic however, the failure could not be replicated. The vehicle was then taken to a dealer where it was diagnosed that the wireless ignition node module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID

11605934

Incident

Jun 1, 2024

Hard starting mostly in the mornings sometimes in the hot afternoon I have to turn the key several tries to get it to start the most of the rest of the day it’s OK the Ignition seems loose sometimes the key will not pull out right I’ve heard about the recalls on the other years causing the vehicle to shut off while I’m driving I hope this does not happen.Other years of the Chrysler Town an Country was recalled,Same engine same parts.Win ignition was bad.Please don’t let us get seriously injured if the vehicle ever shuts down on us while driving.Many other owners having the same issues.We got many new parts trying to fix.But no luck.But it is now. Narrow down to this problem with the ignition.

NHTSA ID

11598084

Incident

Jan 13, 2022

The contact owns a 2012 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle was shifting hard between gears and the vehicle suddenly lost motive power. The check engine warning light was illuminated. The vehicle was towed to a local dealer however, the failure could not be duplicated. The vehicle was not repaired. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was made aware of the failure and confirmed that the vehicle was not under recall. The failure mileage was approximately 184,000.

NHTSA ID

11596279

Incident

May 6, 2024

Mileage

184,000 mi

Driver's seat active headrest deployed while vehicle was in motion with cruise control set at 35 MPH. Loud bang accompanied by the headrest hitting the driver in the back of the head causing the driver to jerk the steering wheel.

NHTSA ID

11595807

Incident

Jun 21, 2024

The contact owns a 2012 Chrysler Town and Country. The contact stated that while the vehicle was parked unattended, he detected smoke from the vehicle, which caught fire in the rear electrical compartment. The fire department extinguished the fire. There were no reported injuries, air bag deployment or police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The approximate failure mileage was unknown. The VIN was not available.

NHTSA ID

11585730

Incident

Apr 26, 2024

I have a 2012 Chrysler Town and Country van. In 2021 I had brake calipers replaced on the rear end because they were leaking brake fluid. Again this year same problem. What is going on with brake systems on todays cars? I do not think this is normal wear. How often are consumers dealing with brake problems? Are manufacturers using poorly made parts? I think this needs to be investigated.

NHTSA ID

11576964

Incident

Mar 7, 2024

Last year, when I purchased this used minivan, it stalled at highway speed 2 hours after purchase on my way home. This random stalling at highway speed continued for at least six months. Then, it began having problems starting. The dealer said I needed a new computer, which I spent nearly $1,000 to get. The stalling at speed continued. It is now getting worse again and seems related to the vertical movement of the key fob in the ignition. Here's what I don't understand: You issued a recall for, what, the 2008-2010 version of this minivan, yet I can also find comments on here and elsewhere online that the problem is still happening. I drive with my grandkids in this minivan. How many people will have to die before another recall is issued? Chrysler did not fix the problem at the manufacturing stage. Please be a government and protect us. Please force them to fix it in a recall. BTW, you leave space for only a single date and speed. It happens all the time at any speed, including startup. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11576486

Incident

Mar 4, 2024