RoadVitals

2013 Chrysler Town And Country Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
393
Latest Jul 25, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
58%
of 680 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
10
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2013 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 393 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 393, in the owner's own words

AirbagsElectricalFuel system
Filed Jul 25, 2026

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident, they wouldn’t deploy; which could cause loss of life if there is failure to deploy. My vehicle also revs and has more get up and go (when I’m not intentionally accelerating) sometimes when I’m driving which is abnormal and can cause an accident.

NHTSA ID
11752768
Incident
Jul 22, 2026
Electrical
Filed Apr 14, 2026

The vehicle will be started and running and shut off. Driving down the road and all of the electrical shuts off, stops running and no gages work. You have to put the vehicle in N and restart. This is extremely dangerous as you never know when it will happen. driving down the interstate at 80mph or driving when you can't just pull over to get started again. Failure in the ignition is what we think. There is an active recall but not for our VIN 2013 Chrysler Town & Country vehicles may stall or shut off while driving due to a known recall regarding a faulty Wireless Ignition Node (WIN) module, which can allow the key to move from the "run" to "accessory" or "off" position.

NHTSA ID
11731121
Incident
Mar 10, 2026
Mileage
214,289 mi
ElectricalEnginePowertrain (other)
Filed Jan 28, 2026

While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.

NHTSA ID
11713826
Incident
Jan 27, 2026
ElectricalInterior & seats
Filed Oct 30, 2025
Fire reported

The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contacted Chrysler. They won't assist in the repair or replacement stating it hadn't been recalled and was no longer in warranty. Insurance denied the claim due to it being a part malfunction. Please let others know that the seat heater & wiring harness are defective!! I feel Chrysler should accept the responsibility pay for the repairs due to defective parts. Had this fire continued, they would be facing a much larger lawsuit such as wrongful death, etc.

NHTSA ID
11696582
Incident
Oct 9, 2025
AirbagsElectrical
Filed Aug 19, 2025

The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

NHTSA ID
11681653
Incident
Aug 19, 2025
Mileage
98,000 mi
ElectricalFuel system
Filed Apr 6, 2025

I experienced a no start situation. The vehicle would crank but not start. I did some research on the internet and found other Dodge/Chrysler vehicles with the same problem. I noticed they all had a similar, if not the same TIPM fusebox. The remedy was the same. You can put a bypass jumper wire on the fuse and the car will start. The problem is a fuel relay failure that is soldered to a circuit board inside the TIPM. There are after- market remedies. I don’t know if these remedies protect in the event of a crash, severed fuel line, and fire. Some Dodge/Chrysler models have a recall on this issue. This recall should be extended to my vehicle and many more. This is not my vehicle. I do some of the service of this vehicle.

NHTSA ID
11653035
Incident
Mar 15, 2025
Electrical
Filed Mar 11, 2025

The contact owns a 2013 Chrysler Town & Country. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that after several attempts, the vehicle started; however, the vehicle lost motive power. The vehicle was started, and the contact turned the vehicle off. The contact became aware that the fuel pump had continued running. The contact, who was a licensed independent mechanic, diagnosed the vehicle with TIPM failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V813000 (Electrical system); however, the VIN was not included in the recall. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 136,000.

NHTSA ID
11647579
Incident
Mar 1, 2025
Mileage
136,000 mi
Electrical
Filed Feb 13, 2025

Intergrated power control module is throwing error even after being fixed by Firestone automotive. Car is randomly Turing off while driving down the road. Issues startin.

NHTSA ID
11642541
Incident
Jan 15, 2025
Electrical
Filed Dec 28, 2024

TIPM recall

NHTSA ID
11632891
Incident
Dec 24, 2024
Electrical
Filed Dec 18, 2024

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 40 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact was able to safely park on the side of the road, where the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the failure was linked to the TIPM. The contact was informed that the TIPM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID
11631515
Incident
Aug 18, 2024
Electrical
Filed Sep 25, 2024

The contact owns a 2013 Chrysler Town & Country. The contact stated that while starting the vehicle, the "Accessory On" light illuminated, and the starter made an abnormal grinding sound. The contact stated that several attempts were needed to start the vehicle. The contact stated that the failure occurred several times per week and several times during the same day. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 144,000.

NHTSA ID
11616345
Incident
Aug 23, 2024
Mileage
144,000 mi
Electrical
Filed Aug 9, 2024

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. After restarting the vehicle, the vehicle operated normally. The vehicle was examined by an independent mechanic, and it was determined that the WIN Module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 120,000.

NHTSA ID
11607607
Incident
Jul 29, 2024
Mileage
120,000 mi
ElectricalEngineFuel system
Filed Jul 7, 2024

Today, we experienced, for the FOURTH time, a complete stall while driving. Accelerator would not work at all. Van died while driving approx 25 mph. We just had the entire fuel pump & fuel pump relay completely replaced. We have replaced both of these twice now, in less than 3 years. Same problem keeps happening. Mechanic agrees, that the core problem lies within a failure of the TIPM system. It's an electrical problem causing the fuel pump to fail while driving. This is extremely dangerous. It happened to us previously, while we were on the interstate driving approx 65 mph, and it almost caused us to crash the vehicle. Another problem to also note, is this same problem has caused the A/C unit to stop working. Blows out hot air, but will not produce cold air. A/C was completely replaced. Still not working. Mechanic says yet again, it's a failure of electrical sources due to the TIPM module. This should be an immediate recall from Chrysler, for 2013 Town N Country Minivan. Over 200 logged complaints of the exact same problem. They manufactured a broken TIPM module in these make & model vehicles. Now, my husband is stranded 200 miles from home, on the side of the road, and it's 98 degrees out. This is 4th time, weve experienced a total power failure. So it doesn't matter if you replace the fuel pump, it will still DIE. We are having this POS towed to our local mechanic, AGAIN. Its available for inspection. Problems have been confirmed by an independent servicer. Check engine remains on. Someone is going to die, if Chrysler doesn't issue an recall for this ongoing problem. The interior power is still on,and engine will turn over, will not start.

NHTSA ID
11599870
Incident
Jul 5, 2024
Electrical
Filed May 21, 2024

The passenger side rear sliding door will not lock and it periodically opens on its own. There is no warning or reason for this occurrence. It has happened multiple times and seems to be happening more often as time goes on. The vehicle has not been professionally inspected.

NHTSA ID
11589838
Incident
Sep 3, 2023
ElectricalEngineSteering
Filed Mar 12, 2024

The WIN module in the listed vehicle has failed and is being replaced. This is the same type of WIN module that was contained in a recall for 2008-2010 models and should be updated to include the models beyond 2010. The problem has been random for a couple of years, but recently we have had constant issues with the vehicle shutting off while driving, leaving no power for steering or braking. The entire vehicle shuts off randomly, including WHILE DRIVING and is dangerous for anyone who owns this model vehicle. I am surprised and disappointed that newer models (same base design) are experiencing the same issue and nothing has been done. The following websites address the issue with model years similar to mine. [XXX] [XXX] [XXX] [XXX] [XXX] Included with this complaint is the repair estimate for my vehicle ($2057.38 for the replacement WIN module and programming). I have also included the NHTSA recall specific to this problem on 2009-2010 models, which have the same components as mine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11576917
Incident
Mar 9, 2024
Electrical
Filed Jan 25, 2024

The car would turn off as I am driving on the high way. I would have to wait about forty five minutes to restart the car. As I did my research to why this was happing I came across information that this was caused by a malfunction with in the TIMP.

NHTSA ID
11567696
Incident
Dec 22, 2023
Body & structureElectricalEngine
Filed Jan 18, 2024

The contact owns a 2013 Chrysler Town and Country. The contact stated that the air bag warning light was flashing. Additionally, the Auto Start feature was inoperable. The contact also stated that the heater was activated independently. While driving at undisclosed speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the hood latch had been seized, and the electrical system was inoperable. The vehicle was taken to the local dealer, but the dealer declined to service the vehicle and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 104,000.

NHTSA ID
11566193
Incident
Jan 1, 2016
Mileage
104,000 mi
BrakesElectricalEngine
Filed Nov 7, 2023

While driving the car stalls at speed and all electrical components stop functioning. This causes failure to the power steering, power brakes and all components that permit driving the vehicle. Has happened numerous times with no codes shown on the dash. Fuel was adequate and no apparent defects. Taken to mechanic and there are no codes to check and commonly the engine will start up after a while and appear to have no problems. This is very dangerous as the car can stall at any speed.

NHTSA ID
11553915
Incident
Oct 1, 2023
Electrical
Filed Sep 11, 2023

The contact owns a 2013 Chrysler Town and Country. The contact stated that after starting the vehicle, he slightly touched the ignition key, and the vehicle shut off inadvertently. The contact stated that the failure recurred several times while driving on a bumpy road surface. The contact was able to pull to the side of the roadway and restarted the vehicle. The contact stated that the failure had been recurring increasingly while driving and caused the headlights to turn off and the vehicle to lose power steering functionality. The vehicle was taken to the dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN and the year vehicle was not included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) . The failure mileage was approximately 115,000. The VIN was unavailable.

NHTSA ID
11543810
Incident
May 11, 2023
Mileage
115,000 mi
Electrical
Filed Aug 14, 2023

Vehicle shuts down while driving and shuts down when key fob is bumped or touched while driving. Very dangerous and have come very close to collision often. This ignition switch on our 2013 Chrysler Town and Country van should be recalled due to safety issues.

NHTSA ID
11538380
Incident
Aug 2, 2023
Electrical
Filed Jun 17, 2023

Ignition WIN module turns off while driving. Causes loss off power to the van while moving. Very dangerous! Chyrsler Town & Country has already issued a recall for this problem on 2009 & 2010 models. This recall needs to be extended to additional years & makes of Chysler products that use this ignition WIN module. Before people get killed.

NHTSA ID
11527470
Incident
Jun 16, 2023
ElectricalPowertrain (other)
Filed Jun 5, 2023

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled without any warning. The contact stated that the instrument panel was not illuminated. The contact shifted into neutral and was able to restart the vehicle. The vehicle was taken to the dealer however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken to another dealer and the contact was informed that the WIN module and the control internal grade power module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,000. The contact stated that the failure occurs every day and multiple times a day. The vehicle has not been repaired.

NHTSA ID
11525410
Incident
Jun 5, 2022
Mileage
175,000 mi
Electrical
Filed May 26, 2023

The contact owns a 2013 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning, after driving over a bump in the roadway and while coming to an abrupt stop. The contact had taken the vehicle to a dealer however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact linked the failure to the ignition switch which would cause the vehicle to turn off inadvertently upon the slightest movement of the key while in the ignition. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 102,000.

NHTSA ID
11524019
Incident
Feb 1, 2023
Mileage
102,000 mi
Electrical
Filed May 17, 2023

I purchased this van used in 2023, but this problem has been on going for years thebowner said.The van sliding door get stuck in open position on right side. There is a buzzing noise coming from lock mechanism in left sliding door when you open ANY door or press the unlock button. There is no recalls for this but it is a known problem. Issues with faulty 2013 chrysler town and country mini van are currently in lawsuit claims. Help fix this before it kills someone. I have 3 small children if the door opens while driving that puts us in danger.

NHTSA ID
11522479
Incident
May 16, 2023
Electrical
Filed May 15, 2023

Everyone is having problems with fuel pump relay. Mine is constantly running and draining battery. I have been pulling the fuse everytime I get out of vehicle. There are multiple vehicle jeeps and others that have this same relay and some have been recalled. There has been recalls on plastic part on back lift gates that might come off and hit people. This is fuel.

NHTSA ID
11522143
Incident
May 15, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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