RoadVitals

2019 Coachmen Galleria

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 14, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Coachmen Galleria. 2 safety recalls have been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V479000

EQUIPMENT

Aug 14, 2020
1,427 units potentially affected
The defect: Forest River, Inc. is recalling certain 2020 Coachmen Beyond, 2017-2019 Coachmen CrossFit, and 2016-2020 Galleria motorhomes. The awning may deploy while the vehicle is moving.
The risk: An awning that deploys while the vehicle is moving increases the risk of a crash.
The remedy: Forest River will notify owners, and dealers will install a circuit interrupter, free of charge. This recall began September 23, 2020. Owners may contact Forest River customer service at 1-574-825-6310. Forest Rivers's number for this recall is 225-1217.
Forest River, Inc.Manufacturer number 225-1217View on NHTSA.gov
19V336000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS; EQUIPMENT:APPLIANCE:AIR CONDITIONER

Apr 30, 2019
100 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2019-2020 Coachmen Beyond, Crossfit and Galleria motorhomes equipped with ProAir air conditioning systems. The wiring for ProAir system may be undersized for the potential load. Additionally, the circuit was not fuse or breaker protected.
The risk: The undersized wiring on the unprotected circuit may be overloaded and melt, increasing the risk of a fire.
The remedy: Forest River has notified owners, and dealers will replace the wiring and install a circuit breaker, free of charge. The recall began May 20, 2019. Owners may contact Forest River customer service at 1-574-825-8590. Forest River's number for this recall is 225-1003.
Forest River, Inc.Manufacturer number 225-1003View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2251717

ELECTRICAL SYSTEM

The battery boost cable is connected to a chassis lug provided by Mercedes. The 12V wiring will be routed to a new lug.

511570

PARKING BRAKE; SERVICE BRAKES, HYDRAULIC

According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If the vehicle is not properly secured in accordance with parking instructions in the operator's manual (including usage of the parking brake), it cannot be ruled out that the vehicle might roll away from its parked position under certain circumstances. Thus, the risk of an accident could increase. The driver will not receive a warning due to the nature of the failure mechanism. It is important that the driver ensures that the manual parking brake is engaged to adequately secure the vehicle against rolling away. Additionally, the parking level "P" is only to be inserted when the vehicle is completely stationary. The customer can find precise information on the parking process and on correct vehicle securing in their operator manual. Owners who notice any issues with the automatic transmission park lock function may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected."

2251471

STRUCTURE

When in use, the bike rack is causing indentations into the rear door skin on the Mercedes-Benz van body. This is due to an extremely small "foot print" of the bike rack.

2251356

ELECTRICAL SYSTEM

General 12V and 110V Operational Testing

511312

WHEELS

As per Mercedes Interim Recall Notice 21V042, one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

2251284

ELECTRICAL SYSTEM; EQUIPMENT

This installation guide is intended to aid a certified technician in installing a Battery Disconnect Solenoid in place of the Battery Guard (BG160).

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Coachmen Galleria by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020—
2023050—
2022160—
2021080—
2020070—
2019Viewing020—
2018320—
2017120—
2016130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.