RoadVitals

2023 Coachmen Galleria

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jan 25, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Coachmen Galleria. 5 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE:BODY

Jan 25, 2024
2,519 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2020-2023 Coachmen Galleria, 2021-2023 Forest River Beyond, and 2021-2023 Coachmen Nova Class B motorhomes. The retractable awning may extend unintentionally during transit.
The risk: An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
The remedy: Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1723.
Forest River, Inc.Manufacturer number 225-1723View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING

Jan 8, 2024
572 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2020-2024 Coachmen Galleria motorhomes. The battery boost wiring may become damaged, resulting in an electrical short circuit and causing a loss of power steering.
The risk: A loss of power steering increases the risk of a crash.
The remedy: Dealers will relocate the wiring to a different lug, free of charge. Owner notification letters were mailed March 13, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1716.
Forest River, Inc.Manufacturer number 225-1716View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Apr 21, 2023
1,027 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2021-2023 Coachmen Galleria, Beyond, Forester, Sunseeker, and 2021-2024 Nova motorhomes, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
The risk: A gas leak in the presence of an ignition source increases the risk of a fire.
The remedy: Cummins Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 17, 2023. Owners may contact Cummins at: (800) CUMMINS OR (800) 286-6467. Owners may contact Forest River Customer Service at 1-574-206-7600, or Coachmen Class B customer service at 1-574-825-8602. Forest River's number for this recall is 51-1626.
Forest River, Inc.Manufacturer number 51-1626View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

511950

This is a product service bulletin from Global Link concerning counterfeit keys for entry doors being sold on certain websites. Forest River is reporting as we are sharing with the dealer body.

511762RETRACTION

Forest River is mailing the "511762RETRACTION" to customer that had been accidently notified that their vehicle was affected by a Mercedes-Benz Recall 24V166. Forest River reported this communication on 5/24/2024.

511762

ELECTRICAL SYSTEM; POWER TRAIN

The routing of the main wiring harness might contact the drive shaft and chafe, which could result in a short circuit, loss of drive power, power steering, and brake control system. A short circuit increases the risk of a fire, and a loss of drive power, power steering, and brake system control increases the risk of a crash. This is in reference to Mercedes-Benz Recall Campaign 24V166.

2251717

ELECTRICAL SYSTEM

The battery boost cable is connected to a chassis lug provided by Mercedes. The 12V wiring will be routed to a new lug.

511680

ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:REFRIGERATOR

According to a Furrion TSB "TB-220919": Irregular cooling performance has been reported on the identified refrigerators. The refrigerator compressor has been found to stop working and requires a “hard reset” by disconnecting power to reset cooling operation. On occasion, disconnecting power does not reset operation and the refrigerator requires service replacement of the control boards. This TSB may not be applicable for some vehicles.

511570

PARKING BRAKE; SERVICE BRAKES, HYDRAULIC

According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If the vehicle is not properly secured in accordance with parking instructions in the operator's manual (including usage of the parking brake), it cannot be ruled out that the vehicle might roll away from its parked position under certain circumstances. Thus, the risk of an accident could increase. The driver will not receive a warning due to the nature of the failure mechanism. It is important that the driver ensures that the manual parking brake is engaged to adequately secure the vehicle against rolling away. Additionally, the parking level "P" is only to be inserted when the vehicle is completely stationary. The customer can find precise information on the parking process and on correct vehicle securing in their operator manual. Owners who notice any issues with the automatic transmission park lock function may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected."

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Coachmen Galleria by model year
YearComplaintsRecallsInvestigationsIssue Index
2024020
2023Viewing050
2022160
2021080
2020070
2019020
2018320
2017120
2016130

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.