RoadVitals

1997 Country Coach Intrigue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 2, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 13, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 1997 Country Coach Intrigue, most frequently naming the steering and tires & wheels categories. 4 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering150.0%
  • Tires & wheels150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06V262000

TIRES

Jul 13, 2006
831 units potentially affected
The defect: COUNTRY COACH HAS REPORTED THAT THE TOYO 275/70R M102Z TIRES ON CERTAIN MOTOR HOMES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY.
The risk: THIS COULD CAUSE A LOSS OF VEHICLE CONTROL INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THESE TIRES WITH MICHELIN 275/70R XZA2 TIRES. THE FEDERAL TIRE LABELS WILL ALSO BE REPLACED. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT COUNTRY COACH AT 1-800-547-8015.
COUNTRY COACH INCView on NHTSA.gov
02V229000

EQUIPMENT:OTHER:LABELS

Aug 22, 2002
550 units potentially affected
The defect: CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE MOTOR HOMES WERE ERRONEOUSLY ASSIGNED INADEQUATE COLD TIRE INFLATION PRESSURES AND INADEQUATE AXLE WEIGHT RATINGS ON THE FRONT AND/OR REAR AXLES AS A RESULT OF MATHEMATICAL MISCALCULATIONS.
The risk: THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE FRONT AND/OR REAR TIRES. IN SOME INSTANCES, THE MOTOR HOMES MAY ONLY HAVE AN INADEQUATE FAWR AND/OR RAWR STATED ON THE FEDERAL TIRE LABEL AND ONLY THE FEDERAL TIRE LABEL WILL BE REPLACED. OWNER NOTIFICATION IS EXPECTED TO BEGIN AUGUST 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
COUNTRY COACH INCView on NHTSA.gov
01V170000

EQUIPMENT:OTHER:LABELS

May 29, 2001
389 units potentially affected
The defect: CERTAIN MOTOR HOMES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THESE VEHICLES HAVE AN INEQUITABLE WEIGHT DISTRIBUTION BETWEEN THE FRONT LEFT AND RIGHT TIRES ON THE FRONT AXLE. THIS WEIGHT INEQUITY CAN CAUSE THE LEFT FRONT TIRE WEIGHT RATING TO BE EXCEEDED.
The risk: THIS COULD CAUSE PREMATURE FRONT TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING. THE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE COULD LEAD TO A LOSS OF STEERING CONTROL.
The remedy: DEALERS WILL REPLACE THE HEIGHT CONTROL VALVES AND THE HEIGHT CONTROL VALVE CONFIGURATION REVERSED TO REMEDY THIS NONCOMPLIANCE. OWNER NOTIFICATION BEGAN MAY 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.
COUNTRY COACH INCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA05011ClosedEngineering Analysis

FRONT TIRE FAILURES

Opened Jul 14, 2005
Closed Aug 30, 2006

ON JUNE 30, 2006, COUNTRY COACH FILED DEFECT REPORT 06V-262 STATING THAT THE TOYO 275/70R22.5M102Z TIRES ARE DEFECTIVE AND COULD FAIL UNEXPECTEDLY CAUSING A LOSS OF VEHICLE CONTROL.ODI'S INVESTIGATION FOUND THAT FRONT TIRE FAILURES HAVE BEEN CAUSED BY COUNTRY COACH'S SELECTION OF TIRES THAT PROVIDED MARGINAL LOAD CARRYING CAPACITY FOR THEIR INTENDED APPLICATION.OWNERS WERE FREQUENTLY UNABLE TO COMPLY WITH COUNTRY COACH'S CAMPAIGN REQUIREMENTS BECAUSE THESE REQUIREMENTS WERE INEFFECTIVELY COMMUNCIATED AND BECAUSE SPECIFIED TIRE INFLATION PRESSURES WERE DIFFICULT FOR OWNERS TO ACHIEVE AND MAINTAIN. ODI ALSO FOUND THAT THE RUBBER PROPERTIES OF THE TOYO 275/70R22.5 M102Z DEGRADE WITH TIME. THE DEGRADATION IN RUBBER PROPERTIES DOES NOT PROVIDE ANY OBVIOUS INDICATIONS TO THE VEHICLE OWNER AND THE TIRES BECOME MORE SUSCEPTIBLE TO FAILURE OVER TIME WHEN SUBJECTED TO THEVEHICLE OPERATING CONDITIONS DESCRIBED ABOVE.

TIRESLed to recall 06V262000
RQ05001ClosedRecall Query

COUNTRY COACH CAMPAIGN 01V-170

Opened Jan 13, 2005
Closed Jul 14, 2005

ODI IS UPGRADING THIS RECALL QUERY (RQ) AND OPENING AN ENGINEERING ANALYSIS (EA05-011).COUNTRY COACH HAS IDENTIFIED 21 INCIDENTS OF FRONT TIRE FAILURES (16 DRIVER'S SIDE AND 5 PASSENGER SIDE) THAT HAVE OCCURRED IN MODEL YEAR 1995-2000 COUNTRY COACH INTRIGUE AND ALLURE VEHICLES AFTER THESE VEHICLES HAD BEEN MODIFIED IN ACCORDANCE WITH ONE OR MORE SERVICE PROGRAMS / SAFETY CAMPAIGNS (99V-288, SB00-01, 01V-170, AND/OR 02V-229) THAT WERE INTENDED TO CORRECT INADEQUATE FRONT TIRE LOAD CARRYING CAPACITY IN THE SUBJECT VEHICLES BY REPLACING FRONT TIRES, CHANGING THE RECOMMENDED FRONT TIRE PRESSURES, AND/OR REDUCING OR REDISTRIBUTING THE FRONT AXLE LOADS.ON MAY 6, 2005, ODI RECEIVED ONE ADDITIONAL OWNER COMPLAINT (VOQ 10124716) ALLEGING THAT THE DRIVER'S SIDE FRONT TIRE INSTALLEDIN A 1997 INTRIGUE VEHICLE HAD FAILED ON APRIL 12, 2005.THIS VEHICLE'S FRONT TIRES HAD BEEN REPLACED IN MAY 2001 INRESPONSE TO COUNTRY COACH CAMPAIGN 01V-089.ODI INTENDS TO CONDUCT FURTHER INVESTIGATION TO EVALUATE WHETHER THE CAMPAIGNS (LISTED ABOVE), WHICH WERE INTENDED TO CORRECT TIRE FAILURES, ARE ADEQUATE AND/OR EFFECTIVE.

TIRESLed to recall 05V398000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jun 2, 2005

1997 COUNTRY COACH DRIVER'S FRONT TIRE BLEW OUT WHILE DRIVING AT 60 MPH.*MR THE TIRE CAUSED DAMAGE TO THE MOTOR HOME WHEN IT BLEWOUT. *NM

NHTSA ID
10124716
Incident
Apr 12, 2005
Mileage
60,241 mi
Steering
Filed Dec 19, 2002

100 MILES WEST OF PHOENIX AND TRAVELING AT 65 MPH, I SUDDENLY LOST ALL STEERING ASSIST. IF I HAD BEEN ON A CURVE, I WOULD HAVE GONE OFF THE ROAD OR INTO ONCOMING TRAFFIC. 29,000 LBS OF MOTORHOME CAN BE HANDLED WITHOUT POWER STEERING IF YOU HAVE PLENTY OF MUSCLE AND ARE READY FOR IT. I ALSO DISCOVERED THAT THE RADIATOR COOLING FANS WERE INOPERATIVE. COACH NET HAD ME TOWED TO A SHOP IN PHOENIX WHERE IT WAS DISCOVERED THAT THE HYDRAULIC PUMP SPLINES THAT ENGAGE THE POWER TAKE-OFF WERE DISINTEGRATED. I CALLED GILLIG AND THEY SAID THAT A FEW OF THEIR CHASSIS HAD BEEN THE VICTIM OF A COMPLACENT EMPLOYEE WHO FAILED TO APPLY SPLINE GREASE AT THE TIME OF ASSEMBLY. THEY WERE NICE ENOUGH TO SEND A NEW POWER TAKE-OFF AND HYDRAULIC PUMP AT NO CHARGE [ABOUT $500 WORTH]. IT COST ME ABOUT $500 LABOR. IT WORRIES ME ABOUT HOW MANY MORE VEHICLES WITH GILLIG CHASSIS THAT HAVE THE SAME SITUATION ARE OUT THERE WITH THE POTENTIAL OF SUDDENLY BECOMING AN OUT OF CONTROL ROLLING MISSILE. MINE IS A 1997 MODEL AND HAD 32,000 MILES ON IT WHEN IT HAPPENED. YOU GILLIG CHASSIS OWNERS OUT THERE MIGHT WANT HAVE THIS CHECKED OUT. IF YOU HAVE ANY QUESTIONS, FEEL FREE TO EMAIL ME AT: [email protected] PAUL LANGTON '97 CC INTRIGUE

NHTSA ID
10000285
Incident
Feb 8, 1999
Mileage
32,074 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

06001

TIRES

TOYO TIRE REPLACEMENT ADVISORY. NHTSA INVESTIGATION TO DETERMINE IF PRIOR CCI RECALL CAMPAIGNS WERE ADEQUATE OR EFFECTIVE IN CORRECTING THE PROBLEMS THAT CAUSED FRONT TIRE FAILURES. TOYO TIRES.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Country Coach Intrigue by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010—
2007120—
2006050—
2005330—
2004250—
2003030—
2002551—
2001020—
2000052—
1999382—
1998272—
1997Viewing242—
1996252—
1995042—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.