RoadVitals

2012 Crossroads Zinger

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 22, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Crossroads Zinger, most frequently naming the body & structure category. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
11V161000

EQUIPMENT:OTHER:LABELS

Mar 11, 2011
106 units potentially affected
The defect: CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2011-2012 ZINGER RECREATIONAL VEHICLES. THE FEDERAL IDENTIFICATION TAG ON THE VEHICLES CONTAINS INCORRECT, GROSS AXLE WEIGHT RATING (GAWR) AND GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION. ACCORDINGLY, THE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."
The risk: SHOULD A CONSUMER RELY ON THE INCORRECT AXLE AND WEIGHT RATING INFORMATION, THE VEHICLE COULD BE OVERLOADED, CAUSING A TIRE FAILURE THAT COULD RESULT IN A CRASH CAUSING PERSONAL OR PROPERTY DAMAGE.
The remedy: CROSSROADS WILL REPLACE THE FEDERAL IDENTIFICATION TAG WITH ONE CONTAINING THE CORRECT WEIGHT RATINGS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CROSSROADS RV AT 1-888-226-7496.
CROSSROADS RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Dec 22, 2011

OWNER CONDUCTED A POST-DELIVERY ("ZERO MILEAGE") INSPECTION OF A NEWLY PURCHASED VEHICLE AND FOUND THAT THE BOLTS INTENDED TO SECURE THE VEHICLE BODY TO THE FRAME WERE LOOSE. IT APPEARED THAT THE BOLTS WERE NOT IN CORRECT ALIGNMENT WITH THE ANCHORING VEHICLE CROSS-MEMBER. MANY OF THE BOLTS ARE HIDDEN BY A PROTECTIVE COVERING SO THEIR ALIGNMENT / CONDITION IS UNCERTAIN AT THIS TIME.

NHTSA ID
10441835
Incident
Dec 22, 2011

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

16_TL-2

BACK OVER PREVENTION; SEATS

The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.

TSB-28

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

CROSSROADS: THE VENT BAFFLE, IF INSTALLED, NEEDS TO BE INSPECTED TO DETERMINE OPTIMAL PERFORMANCE, ALLOWED OF REFRIGERATOR, PER MANUFACTURER SPECIFICATIONS. MODEL 33 BH ZINGER AND LONGHORN. NO MODEL YEARS LISTED. *PE

SB-28

EQUIPMENT

CROSSROADS RV: TO ALLOW FOR OPTIMAL PERFORMANCE OF REFRIGERATOR, THE VENT BAFFLE, THAT WAS INSTALLED, NEEDS TO BE INSPECTED, PER MANUFACTURERS SPECIFICATIONS. MODELS 33 BH ZINGER, LONGHORN. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Crossroads Zinger by model year
YearComplaintsRecallsInvestigationsIssue Index
2022110—
2018140—
2017020—
2016020—
2015120—
2014010—
2013410—
2012Viewing120—
2011130—
2010020—
2009010—
2008010—
2007120—
2006131—
2005130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.