NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2016–2020
Our database holds no NHTSA owner-reported complaints for Custom Truck & Body Works. Our database also holds 5 safety recall campaigns covering at least one Custom Truck & Body Works model year.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Ordered by total owner-reported complaint volume, which is not a ranking of quality
| Model | Model years | Complaints | Recalls |
|---|---|---|---|
| Ford F-550 | 2016–2020 | 0 | 4 |
| International 4000 | 2018 | 0 | 1 |
| Pumper | 2017–2019 | 0 | 1 |
| Rescue Truck | 2017–2019 | 0 | 1 |
| Tanker | 2017–2019 | 0 | 1 |
| Type 1 Ambulance | 2017–2019 | 0 | 1 |
| Type 2 Ambulance | 2017–2019 | 0 | 1 |
| Type 3 Ambulance | 2017–2019 | 0 | 1 |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.
The 5 newest campaigns covering a Custom Truck & Body Works vehicle in our database
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:WIRINGCustom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
ELECTRICAL SYSTEM:WIRINGCustom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELCustom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
EXTERIOR LIGHTINGCustom Truck And Body Works (Custom Truck) is recalling one 2016 Ford F550 vehicle and one 2018 International 4000 vehicle equipped with 7x9 combination LED Stop-Tail-Turn reverse lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
EXTERIOR LIGHTING:BRAKE LIGHTSCustom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Every year with at least one publishable Custom Truck & Body Works model year