1996 Dodge Avenger

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I WAS DRIVING AND THE RIGHT FRONT CONTROL LOWERBALL JOINT BROKE. THIS IS THE THIRD TIME THIS HAS HAPPENED. I CALLED DODGE DEALER.THEY SAID THEY FIX IT ONCE. THEY WON'T DO IT AGAIN. WELL IF THE PROBLEM STILL HAVING THEY NEED TO FIX IT RIGHT. I COULD OF BEEN KILLED. SOMETHING NEEDS TO BE DONE ABOUT THIS. NOW I WAS ON THE HWY

NHTSA ID

10839333

Incident

Mar 1, 2016

Mileage

19,856 mi

THE LOWER CONTROL ARM ON THE LEFT SIDE IS GOING AND I'VE GONE TO DELUCA CHRYSLER IN HAVERHILL MA TWICE AND BOTH TIMES TOLD ME THAT IT WAS ALREADY SERVICED AND WHEN I ASKED HIM WHAT SIDE WAS SERVICED HE COULDN'T ANSWER ME AND I ASKED HIM IF THEY COULD CHECK MY SINCE IT SHOULD STILL BE COVERED UNDER RECALL WARRANTY HE TOLD ME NO AND JUST TODAY I WAS TOLD THAT ANY REPAIR LIKE CONTROL ARMS, TIE RODS, BALL JOINTS AND STRUTS ARE SUPPOSED TO BE REPAIRED IN PAIRS AND THEY ONLY REPAIRED THE RIGHT SIDE ON 8/6/02. *TR

NHTSA ID

10209672

Incident

Nov 21, 2007

Mileage

89,500 mi

TL*THE CONTACT OWNS A 1996 DODGE AVENGER. IN 2005, WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL AND THE VEHICLE PULLED TO THE RIGHT. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A DIRT HILL. SHE HAD THE VEHICLE TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE LOWER BALL JOINTS FAILED. A POLICE REPORT WAS FILED. THE CONTACT PAID FOR THE REPAIR. ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE IS CURRENTLY PARKED AT HER RESIDENCE. DODGE WANTS TO CONDUCT AN INVESTIGATION ON HER VEHICLE, HOWEVER, THEY ARE ASKING HER TO PAY OUT OF POCKET FOR THE REPAIRS. THE CONTACT REFUSES BECAUSE SHE BELIEVES THIS IS A MANUFACTURER DEFECT. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 128,000 AND CURRENT MILEAGE WAS 140,000.

NHTSA ID

10205038

Incident

Jun 1, 2005

Mileage

128,000 mi

I WAS DRIVING OUT OF A FAST FOOD RESTAURANT, AND WITHOUT ANY SIGN OR WARNING MY TIRE SNAPPED OFF MY AXLE! THE SERVICE DEPARTMENT AT THE LOCAL DODGE DEALERSHIP WAS CLOSED SO I HAD TO HAVE MY CAR TOWED TO ANOTHER PLACE THAT ALSO WORKS ON MY CAR WHENEVER I HAVE PROBLEMS. THE PART THAT NEEDED TO BE FIXED WAS THE "LOWER ARM CONTROL" ON THE DRIVER'S SIDE OF MY CAR. I WAS VERY LUCKY THAT DAY, BECAUSE NOT MORE THAN 15 MINUTES BEFORE THIS INCIDENT I HAD JUST DRIVEN HOME, APPROX. 10 MILES, ON THE HIGHWAY IN 5 O'CLOCK TRAFFIC!! I DID NOT GET HURT!! I WAS NEVER MAILED A RECALL NOTICE ABOUT THE LOWER ARM CONTROL; NOT EVEN IN 1999 OR 2000!!!!!!!!! I BOUGHT MY CAR BRAND NEW FROM DODGE, SO I FEEL LIKE I SHOULD HAVE BEEN IN SOMEBODY'S COMPUTER SYSTEM TO BE ABLE TO RECEIVE RECALL NOTICES!!!! NOW, THAT I HAD TO PAY FOR THE PART TO BE FIXED OUT OF MY POCKET, HOW DO I GO ABOUT GETTING REIMBURSED? I GOT BOTH THE DRIVER'S SIDE AND PASSENGER SIDE LOWER ARM CONTROLS REPLACED. *NM

NHTSA ID

10176863

Incident

Dec 19, 2006

Mileage

143,000 mi

PER TWO SEPARATE RECALL NOTICE I RECEIVED FROM DAIMLER CHRYSLER, I BROUGHT MY 1996 DODGE AVENGER INTO A DEALERSHIP TO HAVE THE LOWER LATERAL ARM BALL JOINTS INSPECTED AND RESEALED. UPON TAKING IT TO THE DEALERSHIP THEY INSPECTED AND BOTH TIMES THEY TOLD ME NO FURTHER WORK WAS NEEDED. SPECIFIC INSTRUCTIONS FROM DAIMLER CHRYSLER SAY,IF THE BALL JOINTS ARE NOT DAMAGED OR WORN, THE BALL JOINTS WILL BE SEALED. THIS WAS NOT DONE TO MY VEHICLE AND ON 11/21/05 WHILE DRIVING I LOST THE ABILITY TO STEER WHEN THE BALL JOINT SEPARATED. *JB

NHTSA ID

10143330

Incident

Nov 21, 2005

DODGE AVENGER 1996, BALL JOINT AND AXLE BROKE. *BF RECALL CAMPAIGN# 99V066003. THIS PROBLEM OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE CONSUMER EXPECTS REIMBURSEMENT. *SC THE CONSUMER RECEIVED THE RECALL LETTER IN THE MAIL 1 YEAR LATER. THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE RECEIPT WAS NOT TYPED IT WAS HAND WRITTEN. *JB

NHTSA ID

10113801

Incident

Mar 1, 2005

I AM THE OWNER OF A 1996 DODGE AVENGER. I RECEIVED THIS CAR FROM MY FATHER. ON FEBRUARY 26 2004 AS I WAS LEAVING WORK, SOMETHING BROKE. UPON HAVING THE CAR TOWED TO THE REPAIR SHOP, I HAD TO HAVE THE CV SHAFT, AND THE LOWER CONTROL ARM ASSEMBLY, REPLACED. THIS COST ME OUT OF POCKET, $629.45. THEN ON 10/1/04 I HAD TO HAVE THE SPINDLE ASSEMBLY REPLACED. WHICH COST ANOTHER $ 325.16. I NOW REALIZE THAT THERE WAS A RECALL ON THE PROBLEM WITH MY CAR. I ASKED MY FATHER, WHO WAS THE OWNER OF THE CAR AT THE TIME OF THE RECALL, IF HE WAS EVER NOTIFIED ABOUT THE RECALL AND HE SAID NO. I AM UPSET NOW TO FIND OUT THAT THERE WAS A RECALL AND I HAD TO PAY FOR ALL THE REPAIRS OUT OF MY OWN POCKET. I AM ASKING IF THERE IS ANY WAY TO BE REIMBERSED FOR SOME OR ALL OF THE EXPENSE THAT I INCURRED.*AK

NHTSA ID

10111978

Incident

Feb 26, 2004

Mileage

121,251 mi

WHILE DRIVING CONSUMER NOTICED THAT THE BOTH DRIVER'S SIDE AND PASSENGER'S SIDE HEADLIGHTS FAILED TO SEE DUE TO LENS HAVING A CLOUDY RESIDUE ON THEM. THIS CAUSED POOR VISIBILITY, CONSUMER WAS UNABLE TO SEE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE PARTS FOR LENS WERE NOT ON RECALL. CONSUMER WAS RESPONSIBLE FOR THE PARTS AND LABOR. *AK

NHTSA ID

10097656

Incident

Oct 25, 2004

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

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Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

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