Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 69 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 69, in the owner's own words
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 40 MPH, THE AIR BAG WARNING INDICATOR FLASHED ON AND OFF INTERMITTENTLY, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (EASTCHESTER CHRYSLER, JEEP, DODGE, 4007 BOSTON ROAD, BRONX, NY) AND A REPAIR APPOINTMENT WAS SCHEDULED. AFTER TWO HOURS OF WAITING AT THE DEALER'S, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT OFFERED NO ASSISTANCE. ALSO, WHENEVER THE VEHICLE WAS STARTED, OIL FUMES WERE NOTICED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,444. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE COLLIDED WITH THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE VEHICLE DID NOT HAVE AIR BAGS AND THE HORN MALFUNCTIONED. THE CONTACT RECEIVED INJURIES TO THE LEFT SHOULDER, NECK, BACK, AND HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO MECHANIC FACILITY WITH PENDING DIAGNOSTIC RESULTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 296,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE VIN WAS INCLUDED IN THE AIR BAG CLOCK SPRING RECALL, BUT NOT NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE NHTSA CAMPAIGN NUMBER FOR THE CLOCK SPRING RECALL WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 120,194.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, THE HORN FAILED, AND THE RADIO FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
***BLF NOTE CALL CONSUMER TO GET MORE INFO*** MY MOTHER BOUGHT BRAND NEW MIN VAN FROM DODGE, SHE HAS FOR 8 MONTHS. SHE DROVE IN COUNTY ROAD. SHE HIT POTHOLE IN 40 MPH THEN AIR BAG BLEW UP. SHE NOT ABLE TO SEE ROAD WHEN AIR BAD BLOW UP, THAT CAUSE VAN RUN OFF RIGHT SIDE SHOULDER. COUNTY ROAD HAVE A LOT CURE. VAN HAS NOT HIT TILL, SHE CAN NOT SEE ROAD AND WHEEL GO STAY STRAIGHT WHILE ROAD IS CURE. SHE HAVE CLAIM TO DODGE TWICE AND STILL DENY. SHE LOST EVERYTHING. I GAVE HER MY OLD TRUCK FOR HER TO DRIVE. I AND MY MOTHER HAVE TALK WITH INSURANCE TO FIND OUT WHAT GOING ON. HE SAY IT HAVE TO WAIT FOR RECALL. SO NOW THIS RECALL AIRBAG FINALLY COME OUT. SHE HAVE TO GO HOSPITAL BECAUSE HER HEAD HIT BY STEEL WHEEL. *TR
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A CONTUSION ON THE SHOULDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR BAGS WERE FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A LOSS OF POWER STEERING ASSIST. THE CONTACT MENTIONED THAT THE ENGINE OVERHEATED AND THE ENGINE TEMPERATURE WARNING LIGHT ILLUMINATED AS THE DRIVE BELT FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS ADVISED THAT THE IDLE PULLEY BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 115,000. *TR
DRIVERS AIRBAG CAME OUT FOR NO REASON...ONLY DOING 10MILES A HOUR. *JS
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT WAS TRAVELING 60 MPH WHEN THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE VEHICLE WAS REPAIRED OR INSPECTED FOR THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 196,000.
2000 DODGE CARAVAN. CONSUMER STATES AIRBAG LIGHT INTERMITTENTLY STAYS ILLUMINATED *TGW THE CONSUMER ALSO STATED WHEN THE AIR BAG LIGHT ILLUMINATED, THE HORN DID NOT WORK. THE CONSUMER COMPLIED WITH THE RECALL. HOWEVER, THE DEALER INFORMED HER THE CLOCKSPRING WAS NOT THE REASON THE AIR BAG LIGHT REMAINED ON AND THERE WAS NO PROBLEM WITH THE CLOCKSPRING. THE CONSUMER STATED SHE WAS NOT GIVEN ANY PAPERWORK ON THE VEHICLE STATING THE CLOCKSPRING WAS IN WORKING ORDER. WHEN THE CONSUMER WENT TO AN AUTO REPAIR SHOP SIX MONTHS LATER, IT WAS DETERMINED THE CLOCKSPRING WAS BAD. *JB
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT AUTO SHOP AND WHEN THE TECHNICIAN ACTIVATED THE HORN, THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2007 UNDER A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAULTY AIR BAG. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
THE HORN AND CRUISE CONTROL SUDDENLY STOPPED WORKING AND THE AIR BAG LIGHT CAME ON AND WOULDN'T GO OFF. I WENT ONLINE TO SEE TO REPAIR IT, AND DISCOVERED THAT THERE HAD BEEN A RECALL IN 2005 FOR THIS PROBLEM WITH DOGE CARAVANS. I NEVER RECEIVED A RECALL NOTICE AND THE DEALER TOLD ME I HAVE TO PAY FOR THE REPAIRS. IS THERE ANYTHING THAT YOU CAN DO?
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. HE RECEIVED A RECALL NOTICE (SEE NHTSA CAMPAIGN ID NUMBER: 04V480000; COMPONENT: AIR BAGS AND CONTACTED HIS LOCAL DEALER TO MAKE AN APPOINTMENT FOR THE REPAIR. THE DEALER ADVISED HIM THAT THE REPAIRS WOULD BE MADE; HOWEVER, THE CLOCK SPRING WAS ON BACKORDER AND THEY COULD NOT MAKE REPAIRS AT THAT TIME. THEY ALSO ADVISED HIM THAT THE CLOCK SPRING FAILED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATED TIME OF ARRIVAL. TO DATE, NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 155,000. UPDATED 2/17/10 *CN UPDATED 02/22/10.*JB
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE PROCEEDING TO MAKE A LEFT TURN AT APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE TURN SIGNAL INDICATOR FAILED TO ACTIVATE. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE RIGHT TURN SIGNAL INDICATOR OPERATED INTERMITTENTLY AND THE HORN DID NOT WORK. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 83,600.
THERE WAS NO INCIDENT. THE VAN HASN'T BEEN DRIVEN IN 3 YEARS. AIR BAG LIGHT IS ON AND HORN DON'T WORK. *TR
I HAVE A 2000 DODGE CARAVAN WHICH I BOUGHT IN 2000 WHICH AT THAT TIME I LIVED IN TENNESSEE. IN 2006 I MOVED TO FLORIDA AND HAD PROBLEM AS WITH MY HORN AND THE WORD AIRBAG HAS BEEN PRESENT EVER SINCE. ASKED DEALERS IN FLORIDA AND THEY SAID IF NO RECALLS HAVE BEEN ISSUED IT WOULD COSTLY FOR ME. CURRENTLY I HAVE 196,450 MILES AND JUST HAD TRANSMISSION REPAIRED. I AM ALSO STARTING TO HAVE OIL PRESSURE PROBLEMS. I STILL WANT TO STAY WITH THE VAN BUT I NEVER RECEIVED ANY RECALLS NOTICE. PLEASE ADVISE. THANK YOU! REV. MIKE VIDAL *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAGS SUDDENLY DEPLOYED. THE FAILURE CAUSED NON-SEVERE BURNS TO THE DRIVER'S HANDS. THE VEHICLE WAS TOWED TO A GAS STATION AND THE MECHANIC INFORMED THE DRIVER OF NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) AND REFERRED HIM TO NHTSA. THE MANUFACTURER AND DEALER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 121,700. UPDATED 02/05/09. *LJ UPDATED 02/10/09. *JB
I AM HAVING DIFFICULTIES WITH MY VEHICLE BEING ON A RECALL LIST. CAN A CAR DEALERSHIP REFUSES TO FIX A PART ON A NATIONWIDE RECALL LIST? I HAVE A 2000 DODGE CARAVAN. FOR THE PAST FIVE YEARS, THE HORN, TURN SIGNALS, DASH LIGHTS WOULD BECOME INOP BUT THE CAR WOULD START UP. USUALLY I WOULD HAVE TO TURN THE ENGINE COMPLETELY OFF AND JOLT THE TILT WHEEL UP AND DOWN FOR IT TO OVERCOME THIS DEFECT. IT DOES THIS INTERMITTENTLY - WOULD BE FINE FOR WEEKS AND THEN ACT UP. NOW, A NEW PROBLEM IS OCCURRING - TURNING THE IGNITION KEY IS NOT STARTING THE VAN. AGAIN, IF I PLAY WITH THE TILT WHEEL AND KEEP ON TURNING THE KEY, IT WILL THEN START. I TOOK IT TO A AUTOMOTIVE REPAIR PLACE AND THEY TOLD ME ITS THE 'CLOCKSPRING'. THEY TOLD ME IT IS ON A NATIONWIDE RECALL SINCE 2004. I NEVER GOT A NOTICE ABOUT THIS RECALL. I'VE OWNED THE CAR SINCE 2002. SO, I TOOK IT TO JEFF WYLER'S CAR DEALERSHIP (SPRINGIFIELD, OHIO) AND THEY REFUSED TO REPLACE THE CLOCKSPRING. "THE DEFECT IS INTERMITTENT AND THIS RECALL MUST BE FOR THE COMPONENT TO BE A TOTAL FAILURE BEFORE REPLACING", ACCORDING TO THEM. I AM NOT GOING TO WAIT FOR THE CAR'S CLOCKSPRING TO FAIL AND ALSO, THEY CAN'T FIND OUT WHY IT IS NOT TURNING ON - BECAUSE THIS PROBLEM IS NOT RELATED TO THE CLOCKSPRING. ARE THEY PERMITTED TO REFUSE TO REPLACE A RECALL PART? I THINK THE TWO PROBLEMS ARE RELATED. I DO NOT WANT THE CLOCKSPRING PROBLEM TO BE PUT OH HOLD UNTIL THERE IS A 'TOTAL FAILURE." MY WIFE IS THE PRIMARY DRIVER. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING 50 MPH UNDER NORMAL DRIVING CONDITIONS, THE VEHICLE WAS STRUCK ON THE DRIVER'S SIDE. THE VEHICLE SPUN, OVERTURNED ON ITS SIDE, AND CRASHED INTO A DITCH. ONLY THE PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS FLOWN TO THE EMERGENCY ROOM AND IS IN A COMA. THE CONTACT HAS COPIES OF THE POLICE REPORT. THE ENGINE SIZE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 89,938.
DT*: THE CONTACT STATED WHILE COMING TO A STOP AT 40MPH THE CONTACT HIT ANOTHER VEHICLE IN THE PASSENGER SIDE AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE AIRBAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE ACCIDENT. THE VEHICLE SUSTAINED FRONTAL DAMAGE AND WAS DEEMED TOTALED BY THE INSURANCE AGENCY. THE PASSENGER AND DRIVER OF THE VEHICLE SUSTAINED MINOR INJURIES AND BOTH WERE WEARING SEATBELTS. A POLICE REPORT WAS FILED AT THE SCENE. THE MANUFACTURER WAS ALERTED.
2000 DODGE CARAVAN SWERVED TO AVOID A DEER AND WENT OFF THE ROAD AT A SPEED OVER 55 MPH, STRIKING THE FRONT END AND UNDERCARRIAGE AS IT CAREENED DOWN AND THEN UP A DRAINAGE DITCH, TO THE EXTENT THAT PARTS OF THE VAN WERE TORN AWAY FROM THE VEHICLE AND CAUSING THE TRANSMISSION TO DISENGAGED. THE VAN THEN WENT THROUGH A WOODEN FENCE STRIKING ONE OF THE MAIN POSTS WITHIN THE ANGLE OUTLINED ON THE PAMPHLET DODGE SENT IN RESPONSE TO MY COMPLAINT, AND FINALLY CRASHED INTO A PINE TREE. THE CARAVAN WAS TOTALED. THE AIRBAGS DID NOT DEPLOY RESULTING IN MULTIPLE INJURIES: TO THE DRIVERS LEFT ARM, HEAD WHEN IT BOUNCED OFF THE STEERING WHEEL REPEATEDLY KNOCKING HER UNCONSCIOUS, INJURIES TO THE NECK AND BACK, AND RIGHT RIBS FROM THE SEAT BELT. WE CONTACTED DAIMLER CHRYSLER AND WERE SENT A FORM LETTER DENYING ANY FAULT IN DEPLOYMENT. SUBSEQUENTLY WE FOUND THAT THERE WAS IN FACT A RECALL ISSUED IN OCTOBER 2004 CITING THE AIRBAG CLOCK SPRING. *JB
2000 DODGE CARAVAN SWERVED TO AVOID A DEER AND WENT OFF THE ROAD AT A SPEED OVER 55 MPH, STRIKING THE FRONT END AND UNDERCARRIAGE AS IT CAREENED DOWN AND THEN UP A DRAINAGE DITCH, TO THE EXTENT THAT PARTS OF THE VAN WERE TORN AWAY FROM THE VEHICLE AND CAUSING THE TRANSMISSION TO DISENGAGED. THE VAN THEN WENT THROUGH A WOODEN FENCE STRIKING ONE OF THE MAIN POSTS WITHIN THE ANGLE OUTLINED ON THE PAMPHLET DODGE SENT IN RESPONSE TO MY COMPLAINT, AND FINALLY CRASHED INTO A PINE TREE. THE CARAVAN WAS TOTALED. THE AIRBAGS DID NOT DEPLOY RESULTING IN MULTIPLE INJURIES: TO THE DRIVERS LEFT ARM, HEAD WHEN IT BOUNCED OFF THE STEERING WHEEL REPEATEDLY KNOCKING HER UNCONSCIOUS, INJURIES TO THE NECK AND BACK, AND RIGHT RIBS FROM THE SEAT BELT. WE CONTACTED DAIMLER CHRYSLER AND WERE SENT A FORM LETTER DENYING ANY FAULT IN DEPLOYMENT. SUBSEQUENTLY WE FOUND THAT THERE WAS IN FACT A RECALL ISSUED IN OCTOBER 2004 CITING THE AIRBAG CLOCK SPRING. *JB
DT*: THE CONTACT STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING COLUMN. IN MAY OF 2003, THE STEERING COLUMN WAS REPLACED AND IN JANUARY OF 2004 THE CLOCK SPRINGS WERE REPLACED. IN MAY OF 2004, THE STEERING WAS REPLACED FOR THE SECOND TIME AND THE CLOCK SPRINGS WERE AGAIN REPLACED IN AUGUST OF 2004. THERE IS A NHTSA RECALL # 04V480000, CONCERNING THE AIR BAG CLOCK SPRINGS, HOWEVER WHEN THE RECALL REPAIR WAS PERFORMED ON NOVEMBER 11, 2004 IT DID NOT REMEDY THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER HAS NOT BEEN NOTIFIED AND NO REPAIRS WERE MADE. ALSO ,COMPLAINED ABOUT CLICKING NOISE IN STEERING, AND REPLACED CCLOCKSPRING . IN ADDITION, REPLACED CANISTER DUE TO LEAKING. *AK
DT: THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE AT 35 MPH AND NONE OF THE AIRBAGS DEPLOYED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE. THE CONTACT WAS WEARING A SEAT BELT. HOWEVER, SHE SUSTAINED INJURIES WHEN HER CHEST STRUCK THE STEERING WHEEL. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO A TOWING GARAGE. AN INSURANCE ADJUSTOR HAS NOT INSPECTED THE VEHICLE DUE TO THE HOLIDAY. NO REPAIRS HAVE BEEN MADE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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