Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2000 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHEN DRIVING DOWN THE ROAD AT 25 MPH THE DRIVERS SEAT ALL OF SUDDEN FELL BACK (THE TOP SEAT) AND WONT STAY UP IN POSITION. IT SEEMS THAT IT IS FAULTY DUE TO A MECHANISM NOT BEING ATTACH CORRECTLY. I HAVE NOT BEEN ABLE TO GET THE SEAT FIXED DUE TO HIGH COSTS. ALSO THE REAR CHASSIS BRAKE TUBE SEEM TO RUST EXTREMELY AND CREATE ITSELF A HOLE.
DT: CONTACT STATES THE LEVER ON THE SEAT THAT IS USED TO RECLINE THE DRIVER'S SEAT BROKE. THIS HAPPENED ON 8-16-05. THE DEALER WILL NOT COVER THE COST OF THE REPAIRS. *AK THE CONSUMER COULD NOT AFFORD TO HAVE THE SEAT LEVER FIXED. *NM
WHILE DRIVING VEHICLE WAS IN A REAR END COLLISION, DRIVER/PASSENGER SIDES DECLINED BACKWARDS UPON IMPACT. THE PASSENGER IN THE REAR SEAT WAS IMPACTED BY THE SEATBACK WHEN IT DECLINED BACKWARDS.*AK
THE DRIVER'S SEAT DID NOT HOLD THE WEIGHT OF THE CONSUMER'S BACK. THE DRIVER'S SEAT SNAPPED WHILE DRIVING. *JB
THE INTERIOR LIGHTS FLASHED ON THEIR OWN. *JB
MY GRANDPARENTS OWN A DODGE VAN. MY GRANDFATHER WAS REAR-ENDED AT LESS THAN 15 MPH. THE FRONT DRIVER SEAT BROKE AND FELL INTO A RECLINING POSITION. IT HAS TO BE REPLACED. MY CONCERN IS MAINLY FOR THE SAFETY OF ANYONE SITTING ON THE BENCH SEAT DIRECTLY BEHIND THE DRIVERS SEATS. *NLM
THE SEAT RECLINING LEVER SNAPPED OFF. CONSUMER IS ALSO EXPERIENCING PROBLEMS WITH BOTH REAR TURN SIGNALS. PH
WHILE IN MOTION BOTH THE DRIVER AND PASSENGER SIDE SEATS BROKE AND COLLAPSED CAUSING SEVERE INJURIES. *JG *JB
WHILE DRIVING 25 MPH CONSUMER'S VEHICLE WAS HIT FROM BEHIND AND FRONT SEATS WENT IN A RECLINING POSITION ,CAUSING INJURIES.*AK
WE WERE RECENTLY REAR-ENDED BY ANOTHER VEHICLE TWICE, AND BOTH FRONT SEATS COMPLETELY BROKE, AND CAUSES SERIOUS INJURIES TO RIDER (TRAMATIC CONCUSSION, HEAD AND NECK INJURIES), INJURY TO DRIVERS BACK, NECK & HEAD....RIDERSIDE ALSO RECEIVED TERRIBLE TWITCHING IN RIGHT HAND AND ARM, AND LOSS OF USE OF RIGHT LEG...THIS IS A SERIOUS DEFECT FOR FRONT SEATS...THEY COMPLETELY BROKE AFTER THROWING US BACKWARDS....THE DRIVERS SEAT COULD NOT BE REMOVED OFF OF SECOND SEAT...IT WAS STUCK IN RECLINGING POSITION! IF OUR CHILDREN HAD BEEN IN THE CAR WITH US, IT WOULD HAVE CAUSED SERIOUS INJURIES TO THEIR LEGS, PROBABLY WOULD HAVE CRUSHED THEM!!! ALSO, OUR INSURANCE COMPANY ONLY WANTS TO GIVE US USED SEATS FROM ANOTHER CRASH AND PUT OUR MATERIAL OVER THEM AND INSTALL THEM INTO OUR VAN!! THIS IS TOITALLY REDICULOUS!!! IFG OURS BROKE, THEN ANOTHER VANS SEATS COULD ALSO BE WEAKEND BY A CRASH, AND THEN WE COULD POSSIBLE BE KILLED IF WE SHOULD EVER BE STRUCK AGAIN!!!! WE WANT TO FILE A FORMAL COMPLAINT TO ALL PARTIES INVOLVED WITH THE DODGE FRONT SEATS!!!*AK
RIGHT SIDE SLIDING DOOR MECHANISM IS INOPERABLE. SOMEONE SITTING INSIDE VEHICLE WOULD HAVE TO OPEN DOOR FROM INSIDE TO UNLOCK DOOR. TOOK VEHICLE TO DEALER FOR REPAIRS.*AK.*MJ
IN A RECENT REAR-END ACCIDENT, THE BACK OF THE DRIVER AND PASSENGER SEATS COLLAPSED ALLOWING ME TO BE THROWN BACKWARD FROM MY SEAT ALTHOUGH I WAS WEARING MY SEAT BELT. I RECEIVED MANY CUTS, BRUISES AND ABRASIONS TO MY LEFT HAND THAT REQUIRED 64 STITCHES, AND THE REPAIR OF 2 LACERATED TENDONS. I ALSO RECEIVED SEVERAL SCRATCHES ON AND NEAR MY LEFT ELBOW. MY SON RECEIVED A SPRAINED RIGHT WRIST, BRUISED STOMACH, SORE NECK AND BACK. I HAVE HAD TROUBLE SLEEPING AND CONTINUE TO HAVE VIVID MEMORIES OF THE ACCIDENT. I HAVE HAD NO USE OF MY LEFT HAND AND AM IN CONTINUOUS PAIN, UNLESS I'M HEAVILY MEDICATED. I HAVE BEEN UNABLE TO BATHE, DRESS, WASH MY HAIR, OR PREPARE MEALS AND PERFORM OTHER HOUSEHOLD DUTIES WITHOUT HELP. I AM CURRENTLY USING MY FATHER'S CAR BECAUSE MY CARAVAN WAS MY ONLY MEANS OF TRANSPORTATION.*AK
PASSENGER SIDE SLIDING DOOR HAS HAD FOUR FAILURES. 2 LATCHES HAVE BEEN REPLACED, AS WELL AS OTHER COMPONENTS. I HAVE NEVER RECEIVED PAPERWORK ON THE LAST INCIDENT. NOR HAS THE DEALER CALLED TO FOLLOW UP ON THE LAST TWO ATTEMPTS AT REPAIR. I HAVE CONTACTED CHRYSLER, BUT I DONT FEEL THAT THEY CARE. THE MAIN PROBLEM IS THAT THE DOOR WOULD LOCK, AND IT COULD NOT BE UNLOCKED AT ALL. WE HAVE ELECTRIC LOCKS, BUT THEY WOULD NOT WORK. YOU ALSO COULD NOT OPEN THE DOOR MANUALLY. I HAVE HAD THIS VEHICLE IN 9 TIMES SINCE PURCHASED. 4 FOR A TRANSMISSION LEAK , ONCE FOR PAINTING, AND NOW 4 TIMES FOR THIS DANGEROUS SAFETY CONDITION.*AK
WHILE STOPPING AT A STOP LIGHT CONSUMER WAS REAR ENDED AND FRONT SEATS COLLAPSED. PLEASE PROVIDE FURTHER INFORMATION.*AK
THE DOOR LATCH IS BROKEN, THE PART HAS BEEN ON ORDER SINCE JUNE AND HAS NOT YET BEEN RECEIVED. *SLC
VEHICLE WAS STOPPED IN TRAFFIC. VEHICLE WAS STRUCK BEHIND BY SECOND VEHICLE AT A SPEED OF APPROXIMATELY 30 MILES PER HOUR. PROBLEM THAT CONCERNS ME IS THAT THE DRIVER'S SIDE SEAT BROKE OFF, MY SEAT BELT WAS ON, SO I WAS NOT THROWN ANYWHERE, BUT I FOUND MYSELF BETWEEN THE TWO FRONT SEATS.
VEHICLE EXPERIENCED A REAR END COLLISION WHICH CAUSED FRONT SEATBACKS TO GO FORWARD AND RECLINE. REPAIRS WERE BEING MADE AT INDEPENDENT SHOP. ASKING NHTSA TO SHARE SOME LIGHT ON THIS MATTER. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
WHEN VEHICLE WAS IMPACTED FROM REAR TWO FRONT SEATS FELL INTO THE RECLINING POSITION. VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. REPORT GIVEN BY INSURANCE INVESTIGATOR, BECKY HOBBS.*AK
WHILE DRIVING AT 65 MPH CONSUMER'S VEHICLE HIT ANOTHER VEHICLE. UPON IMPACT, THIRD REAR SEAT FLEW FORWARD, AND THE CHILDREN WHO WERE SEATED THERE, SUSTAINED KNEE INJURIES. ALSO, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, AND DID NOT PROTECT THE OCCUPANTS IN THE CRASH. MANUFACTURER WAS NOT WILLING TO HELP. PLEASE PROVIDE FURTHER INFORMATION. *AK
METAL BAR ON FRONT PASSENGER SEAT, GETS HOT ENOUGH FROM SUN, TO CAUSE BURNS ON LEG. VERY UNCOMFORTABLE FOR PASSENGER. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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