Owner-reported complaints naming the fuel system system, filed with NHTSA
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Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2000 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SMELLED AN ABNORMALLY STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06VE091000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 223,000.
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER. *TR
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FUEL TANK DETACHED FROM THE VEHICLE. THE FUEL TANK WAS FULL TO CAPACITY AT THE TIME OF THE FAILURE AND FUEL WAS SPILLED ONTO THE HIGHWAY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE FUEL TANK DETACHED AS A RESULT OF BOTH STRAPS FRACTURING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 347,000.
I PURCHASED A 2008 DODGE CARAVAN ABOUT 2 YEARS AGO FROM ELITE MOTORS IN VICTORVILLE. THE CAR WAS NOT SMOKED AT THE TIME OF PURCHASE AND HAD TO BE DONE SO ABOUT 1 MONTH LATER. THEY SAID THEY HAD A HARD TIME GETTING IT TO PASS AND THEN IT PASSED BUT WHEN I GOT IT BACK I SMOGGED IT AND IT FAILED. ELITE MOTOS SAID THEY WOULD WORK WITH ME ON RESOLVING THINGS BUT THEY NEVER DID. SINCE I'VE HAD THE VEHICLE THERE HAS BEEN A LOUD SLAPPING NOISE COMING FROM THE AIR CONDITIONER, THE FUEL PUMP HAS BEEN REPLACED, TWO TIRES HAVE BLOWN, SEVERAL SETS OF FRONT BREAK PADS HAVE BEEN REPLACED, 2 BATTERY'S HAVE BEEN REPLACED, AND WITHIN THE LAST MONTH BOTH FRONT AND REAR BRAKES/MASTER BRAKE CYLINDER/CALIPERS/WATER PUMP/RADIATOR HAS BEEN REPLACED. MY CAR IS AGAIN IN THE SHOP BECAUSE MY ENGINE LIGHT AND AIR BAG LIGHTS HAVE COME ON, THERE ARE NO BRAKE LIGHTS, AND MY CAR WAS HESITATING AND LOOSING POWER INTERMITTENTLY WITH A CLUNKING COMING FROM THE ENGINE. MY MECHANIC TELLS ME THAT I WILL NEED A NEW ENGINE. ALSO, THE VEHICLE WAS INVOLVED IN AN ACCIDENT A FEW MONTHS AGO. I HAD ASKED GEIKO IF WHEN THEY DID THE BODY WORK - WOULD THEY ALSO LOOK FOR THINGS MECHANICALLY WRONG JUST TO MAKE SURE EVERYTHING WAS O.K. THEY SAID THEY WOULD, THE SHOP (PERFORMANCE IN VICTORVILLE SAID THEY WOULD AND GAVE ME A BUSINESS CARD OF THE GUY THEY REFER THINGS OUT TO BUT THEY NEVER DID? POINT OF IMPACT IS LISTED AT 6. REAR. *TR
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. WHEN THE VEHICLE WAS STARTED, THE CONTACT NOTICED A STRONG GASOLINE SMELL INSIDE THE VEHICLE. THE ENGINE WARNING INDICATOR LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE SMELL WAS CAUSED BY FUEL LEAKING FROM THE CROSSOVER TUBE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V268000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE CURRENT AND FAILURE MILEAGES WERE 126,000.
DT: THE CONTACT COMPLAINED THAT THE FUEL INJECTION FUEL RAIL WAS LEAKING. HE SMELLED A GAS ODOR COMING FROM THE VAN AND HAD IT INSPECTED BY A MECHANIC. THE SMELL WAS COMING FROM THE LEAK. IT HAS BEEN LEAKING FOR THE PAST FOUR WEEKS. THE CONTACT TOOK THE VAN TO A MECHANIC FOR SERVICE AND REPAIRS. AFTER CONTACTING THE DEALER AND MANUFACTURER HE DISCOVERED THAT THIS VEHICLE WAS NOT COVERED UNDER A RECALL AT THIS TIME.*AK UPDATED 1/4/2006 - THE VEHICLE LEAKED FUEL EACH TIME THE IGNITION WAS TURNED. *NM
WHILE DRIVING CONSUMER SMELLED A STRONG GAS ODOR COMING FROM THE VENTS. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK
GAS FUMES WERE LEAKING THROUGHOUT THE VEHICLE. THE GAS SMELL HAD BECOME OVERWHELMING WHEN THE VEHICLE HAD BEEN DRIVEN FOR AWHILE. A RECALL HAS BEEN ISSUED FOR THIS MAKE/MODEL, AND YEAR. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VINE ALTHOUGH THE SAME DEFECTS APPLIED TO THIS VEHICLE. *AK RECALL # 03E053000 *SCC *JB
THE CONSUMER SMELLED GAS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DISCOVERED THAT GAS WAS LEAKING. THE CAUSE WAS UNKNOWN. PLEASE DESCRIBE FURTHER. *NLM
LOCATION AND TEXTURE OF THE FUEL TANK POSSES A SAFETY HAZARD PER CONSUMER. THE TANK ISN'T PROTECTED, AND A STAPLE WAS ABLE TO PUNCTURE THE TANK, CAUSING A FUEL LEAK. *AK
PLASTIC FUEL TANK RUPTURED NO PROTECTION AROUND FUEL TANK. *JB
IN NOVEMBER, I HAD FILED LEMON LAW ON MY 2000 DODGE CARAVAN DUE TO THE NUMEROUS FAILED ATTEMPTS TO REPAIR LEAKY FUEL INJECTORS. I LOST THE ARBITRATION BECAUSE IT WAS DETERMINED TO BE NOT SAFETY RELATED. BUT ACCORDING TO NHSTA CAMPAIGN # 00V268000, THE PROBELM WAS SAFETY REALATED. SO DODGE AND THE STATE OF HAWAII (WHERE I LIVED WHEN LEMON LAW WAS FILED) HAVE LIED AND I HAVE BEEN DRIVING A FIRE BOMB WAITING TO HAPPEN.
NHTSA# 00 V 268 000/FUEL LEAKAGE: CONSUMER STATES THAT THE DEALER, DULUTH DODGE IN DULUTH, MN. PHONE# 218/720-6123 IS UNABLE TO HONOR RECALL BECAUSE NO PARTS ARE AVAILABLE. NLM
ABOUT A QUART OF GASOLINE STARTED LEAKING FROM UNDER THE CAR WHEN FILLED UP. REPLACED THE CLAMP BETWEEN THE HOSE AND GAS TANK. THE LEAK OCCURED AGAIN WHEN FILLED UP THE NEXT TIME. DEALER SAID THE TANK WAS BOWED AND REPLACED THE GAS TANK, FUEL HOSE AND O RING. NO MORE PROBLEM
GAS TANK RUPTURED. DEALER HAS REPAIRED VEHICLE.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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