Owner-reported complaints naming the heating or air-conditioning system, filed with NHTSA
Data refreshed
Reports naming the heating, ventilation and air-conditioning system. Every record below is an owner-reported complaint about the 2000 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL*THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING WARM AIR WHILE PARKED IN THE DRIVEWAY. THE DEALER STATED THAT THE EVAPORATOR CORD FOR THE AIR CONDITIONER FAILED. THE CURRENT MILEAGE WAS 79,000 AND FAILURE MILEAGE WAS 78,000. UPDATED 09/18/07. *JB
DT: THE CONTACT STATED WHILE DRIVING, THE VEHICLE STARTED SMOKING. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO A DEALERSHIP. THE DEALERSHIP FOUND THE AIR CONDITIONER COMPRESSOR LOCKED. THE AIR CONDITIONER COMPRESSOR WAS REPLACED. THE AIR CONDITIONER NO LONGER WORKED IN THE VEHICLE. *AK
THE BRAKE MASTER CYLINDER FAILED, THE BRAKE LINE LEAKED, THE TRANSMISSION MALFUNCTIONED, THE FRONT AXLE AND CALIPER PADS/ROTORS BROKE SPILLING BALL JOINT INTO THE STREET. *BF THERE WERE ALSO SCREECHING SOUNDS, ODOR(S), VIBRATIONS, THE STEERING WHEEL DID NOT FUNCTION PROPERLY, AND THE A/C FAILED.
THERE IS A STRONG BAD ODOR COMING FROM THE AIR CONDITIONER VENT. AIR CONDITIONER UNIT IS GETTING EXCESSIVE MOISTURE WHICH CAUSES MILDEW. THIS ODOR IS VERY TOXIC, AND IS MAKING THE OCCUPANTS SICK. DEALERSHIP IS AWARE OF THE PROBLEM, BUT IS UNABLE TO CORRECT IT. *AK VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES DURING THE WARRANTY PERIOD FOR REPAIRS AND IT WAS STILL SMELLING. IT WAS RECENTLY TESTED AND MOLD WAS FOUND. DODGE NEVER FOUND THE PROBLEM. *PH
AIR CONDITIONER COMPRESSOR FAILURE. *AK
AFTER 38,000 MILES THE AIR CONDITIONING COMPRESSOR UNIT FAILED. SINCE I WAS TRAVELING AWAY FROM HOME, I TOOK IT TO A DODGE DEALERSHIP WHICH STATED THAT THE CLUTCH IN THE AC COMPRESSOR UNIT WAS FAILING AND COULD CAUSE THE SERPENTINE BELT TO THROW IF THE CLUTCH FROZE. THE SERVICE MANAGER STATED THAT THIS WAS A "COMMON PROBLEM" WITH THE AIR CONDITIONING COMPRESSOR UNIT EVEN WITH THE LOW MILEAGE. THE DEALERSHIP DIDN'T HAVE A UNIT IN STOCK ON A SATURDAY AFTERNOON AND STATED THAT I SHOULDN'T USE THE AC OR DEFROST ON COLD AND I WOULD BE OK TO DRIVE HOME 300 MILES. I THANKED THE DEALERSHIP FOR THEIR INSIGHT BUT AM CONCERNED SINCE THE SERVICE MANGER STATED THAT THE AC COMPRESSOR UNIT FAILURE IS "COMMON" EVEN WITH 38,000 MILES. *NLM
THE PASSENGER SEAT WARMER STARTED SMOKING AND BURNED A HOLE IN THE SEAT. *JB
WHILE DRIVING 65 MPH VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE AND LOST CONTROL.*AK. CONSUMER COULD SMELL THE BRAKES AS THEY BECAME HOT. THE BRAKE LIGHTS ILLUMINATE AND THERE IS POOR BRAKE RESPONSE. CONSUMER STATED THE VEHICLE WAS LEAKING TRANSMISSION FLUID, THE AIR CONDITIONER WAS MAKING A HOWLING NOISE, THE BRAKE BOOSTER WAS REPLACED. *JG
AS OF THIS DATE THIS IS THE THIRD TIME IN THIRTEEN MONTHS THAT THIS CAR HAS BEEN IN THE SHOP FOR THE SAME PROBLEM NEED LESS TO SAY THAT IT SEEMS TO HAPPEN ON A FRIDAY NIGHT EVERYTIME AND THEY CAN'T GET TO IT TILL MONDAY.NO SAFETY DEFECT LISTED. *AK
THIS VEHICLE HAS A RECURRING PROBLEM WITHIN THE AIR CONDITIONING CONTROL SYSTEM, COMPONENT HAS BEEN REPLACED THREE TIME IN TWO YEARS. THE DEALER BLAMED THE PROBLEM ON A DESIGN FAILURE WHEREIN PLASTIC BAGS CAN BE SUCKED UP INTO THE INTERIOR A/C DRAFT SYSTEM BLOCKING THE FAN FROM WORKING. IN ADDITION, THE SUNVISORS WERE DEFECTIVE , REPORTED, AND NEVER REPLACED. DEALER HAS FOR THE MOST PART BEEN VERY RECEPTIVE TO VEHICLE PROBLEMS, HOWEVER, THIS VEHICLE IS UNINHABITATBLE WITHOUT AN A/C
WHILE PARKING VEHICLE HEARD A BANGING NOISE FROM ENGINE. THEN, FELT THAT ENGINE DID NOT WORK, TOWED VEHICLE TO A MECHANIC, WHO FOUND OUT THAT RETAINER BOLT OF PULLEY, TENSIONER AND SERPENTINE BELT WERE BROKEN. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .