Driver assistanceElectricalExterior lighting
Filed Aug 6, 2019
HEADLIGHTS AND TAILLIGHTS FLASHING SPONTANEOUSLY WHILE DRIVING DAY OR NIGHT DASH LIGHTS FLASHING ALSO WHEN THIS HAPPENS. THIS HAPPENS ON THE HIGHWAY SIDE STREET EVERYTIME THE CAR IS STARTED AND DRIVING IT JUST RANDOMLY HAPPENS. IT STARTED JULY 31,2019 AND WAS DIAGNOSED AUGUST 5 2019 TOOK TO DODGE DEALER AND TOLD THE TIPM NEEDED TO BE REPLACED AND THAT THIS IS A COMMON ELECTRICAL MALFUNCTION WITH CHRYSLER DODGE FIAT WITH THIS MALFUNCTION MY AIRBAG LIGHTS ARE NOW ON , WINDOWS DO NOT WANT TO ROLL DOWN DOOR LOCKS ARE MALFUNCTIONING NOW AS WELL SO I COULD BE TRAPPED INSIDE MY VEHICLE WHILE WAITING FOR DODGE TO GET THE PART IN.
- NHTSA ID
- 11241984
- Incident
- Jul 31, 2019
- Mileage
- 140,000 mi
Driver assistanceElectrical
Filed Jul 23, 2018
AFTER A COOLANT FLUSH MY AC STOPPED WORKING AND FLASHING LIGHTS AFTER PERFORMING A RECHARGE WITHOUT MY PERMISSION ON SATURDAY.NOTIFIED DAVID (X) ABOUT SITUATION DID NOT GET NO HELP FROM HIM. AS A CONCERNED CUSTOMER WHO TAKES CARE OF MY CAR. I WENT TO EXPRESS LANE TODAY JULY 23,2018 AT 8:30ISH AND SPOKE TO DAVID . I ASKED HIM IF I COULD SPEAK WITH EDDIE (Y) HE SAID GO WALK ACROSS THE STREET TO THE SALES BUILDING TO HIS OFFICE. I WALKED OVER TO SALES DEPARTMENT AND ANOTHER'S EMPLOYEE ASKED ME WHY I NEEDED TO SPEAK WITH HIM. I TOLD HIM IT'S REGARDING A SITUATION THAT HAPPENED ON SATURDAY AND I WAS WILLING TO WAIT ON EDDIE (Y) IF HE ISN'T NOT AVAILABLE AT THE MOMENT.THE SALES ASSOCIATE TOLD ME HE WASN'T GOING TO TEXT EDDIE AND LET HIM KNOW. HOWEVER, HE THEN PROCEEDED TO TELL ME THAT EDDIE PROBABLY IS IN A MEETING OR SOMETHING. I TOLD HIM OKAY AND I WALKED BACK OVER TO EXPRESS LANE AND ASKED DAVID (X) IF I COULD SPEAK WITH EDDIE AND THAT I WAS WILLING TO WAIT. DAVID WAS NOT HELPFUL AT ALL .HE SAID WE'LL ITS NO WAY I CAN'T GET IN TOUCH WITH HIM FOR YOU. SO I WALKED BACK TO SALES AND THE RECEPTIONIST ASKED ME WHAT I NEEDED HELP WITH AND I TOLD HER SITUATION ON HOW THE MANGER DAVID (X) WAS NOT TRYING TO HELP ME. I TOLD HER WHO I WAS LOOKING FOR AND SHE SENT ME TO HIS OFFICE. I WALKED TO HIS OFFICE AND TAPPED ON THE OPEN DOOR AND SAID HEY MR (Y) I WAS TOLD TO COME OVER TO YOUR OFFICE TO DISCUSS A SAFETY ISSUE WITH MY CAR THAT HIS TEAM MESSED UP AND DID WORK WITHOUT MY PERMISSION. HE STARTED YELLING RUDELY I CAN'T HELP YOU I'M DOING PAYROLL RIGHT NOW. HE SAID LET DAVID HELP YOU.I TRIED TO EXPRESS TO HIM WHY I COULDN'T GET MR. (X) HELP BUT HE CUT ME OFF AND CALLED THE SALES ASSOCIATE WHO I HAD REPORTED THE PROBLEM TO ON SATURDAY IN THEN OFFICE. DAVID LIED AND SAID HE DIDN'T DO NOTHING TO MY CAR AND NO ONE HELPED ME GET THE SITUATION RESOLVED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11113041
- Incident
- Jul 21, 2018
- Mileage
- 98,067 mi
Driver assistanceEngineSteering
Filed Feb 22, 2018
MY 2010 DODGE CHALLENGER SRT8 COMPLETELY SHUTS DOWN WHILE DRIVING FOR NO APPARENT REASON. THE ENGINE TURNS OFF AND I LOSE POWER STEERING. IT DOES THIS REPEATEDLY WHILE DRIVING AT ALL SPEEDS. ALL ELECTRICAL COMPONENTS WORK WHEN THIS HAPPENS BUT THE POWER STEERING MAKES IT VERY HARD TO TURN THE VEHICLE WHICH MAKES IT VERY DANGEROUS IN TRAFFIC OR ON THE HIGHWAY. I HAVE TO PUT THE VEHICLE IN PARK PRESS MY IGNITION START BUTTON TO TURN THE CAR COMPLETELY TO THE OFF POSITION AND RESTART THE VEHICLE. THERE ARE NO CHECK ENGINE LIGHTS THAT ILLUMINATE AFTER THIS HAPPENS SO THE DODGE DEALER DOES NOT KNOW WHAT THE PROBLEM IS. THE LAST TIME THIS HAPPENED MY ABS AND TRACTION CONTROL LIGHT HAS ILLUMINATED AND MY ESP, TRACTION CONTROL AND ANTI LOCK BRAKE SYSTEM WAS DISABLED AND HASN'T BEEN ENABLED. AFTER STARTING THE CAR THE ESP, TC AND ABS LIGHT ILLUMINATE AND STAY ON. I HAVE TAKEN MY VEHICLE TO THE DODGE DEALER THREE TIMES AND THEY HAVE SAID THAT THEY ARE NOT ABLE TO FIND THE PROBLEM BECAUSE THERE ARE NO TROUBLE CODES OR A CHECK ENGINE LIGHT ON. I HAVE READ ONLINE THAT THIS IS A VERY COMMON ISSUE THAT THOUSANDS OF OWNERS OF DODGE CHALLENGERS ARE EXPERIENCING WITH THE SAME RESULT THAT THE DODGE SERVICE DEPARTMENTS CAN NOT FIND OR DUPLICATE THE PROBLEM. THIS RANDOM ENGINE SHUT OFF HAS HAPPENED AROUND 40 TIMES. IT'S HAPPENED ON THE HIGHWAY IN MOTION AT SPEEDS OF 75 MPH ON THE CITY STREET FROM 30-50 MPH AND WHEN LEAVING AN INTERSECTION AFTER THE STOP LIGHT TURNS GREEN LEAVING ME STOPPED IN THE MIDDLE OF THE INTERSECTION IN DANGER OF BIENG HIT BY ONCOMING TRAFFIC. IT HAS ALSO HAPPENED WHILE TURNING IN A INTERSECTION AND THE VEHICLE STOPPING WITH ONCOMING TRAFFIC HEADING TOWARDS MY VEHICLE. I HAVE NEARLY BEEN HIT NUMEROUS TIMES DUE TO THIS PROBLEM. I HAVE PROOF OF MY VEHICLE TAKEN TO THE DEALER TO RESOLVE THIS ISSUE WITH NO LUCK AS TO WHAT THE DANGEROUS PROBLEM IS.
- NHTSA ID
- 11074213
- Incident
- Sep 3, 2017
- Mileage
- 10 mi
BrakesDriver assistanceFuel system
Filed Jun 28, 2016
UPON STARTING TO ACCELERATE FROM A STOPLIGHT THE CAR SUDDENLY ACCELERATED ON ITS OWN & THE BRAKES WOULD NOT WORK. THEIR WAS A VEHICLE STOPPED AT THE NEXT INTERSECTION (4 WAY STOP). TO AVOID HITTING THEM I WENT TO THE RIGHT OF THE STOP SIGN. THERE WAS JUST ENOUGH ROOM IN BETWEEN THE STOP SIGN & A TELEPHONE POLE. I HAD SHIFTED THE CAR TO NEUTRAL, & FINALLY GOT IT STOPPED IN FRONT OF A HOUSE. I WAS VERY SHAKEN UP BY THIS & CALLED MY HUSBAND. HE SAID HE WOULD BE THERE ASAP. A MAN CAME OUT OF THE HOUSE & ASKED ME WAS I OK. I TOLD HIM WHAT HAPPENED & LET HIM KNOW MY HUSBAND WAS ON THE WAY. WHEN MY HUSBAND GOT THERE, HE GOT ME CALMED DOWN & SAID HE WAS GOING TO TRY TO DRIVE IT CAUTIOUSLY TO THE DEALER. I FOLLOWED HIM IN HIS CAR (TOYOTA) & WE MADE IT TO THE DEALER WITHOUT ANY OTHER INCIDENT. WE CALLED CHRYSLER CORPORATION & THEY OPENED UP A CASE FILE (29522357) TRYING TO GET INFORMATION FROM CHRYSLER, MY HUSBAND LEFT MULTIPLE MESSAGES FOR THEM TO GET THE STATUS ON THIS. HE FINALLY GOT THEM & THEY SAID THEY COULDN'T DUPLICATE THE PROBLEM & THEY WERE CLOSING THE CASE. I WAS CHARGED 130.00 FROM THE DEALER FOR DIAGNOSTIC TEST. NOW I HAVE A CAR THAT I AM AFRAID TO DRIVE & CAN'T CONSCIENTIOUSLY SELL IT TO SOMEONE ELSE.
- NHTSA ID
- 10881302
- Incident
- Jun 16, 2016
- Mileage
- 67,000 mi
BrakesDriver assistanceEngine
Filed Dec 30, 2014
WHILE DRIVIVG ON MY WAY HOME DOING ABOUT 60MPH IN THE RIGHT LANE ON THE EXPRESSWAY AND THE CAR COMPLETELY SHUTDOWN, THE ENGINE LIGHT CAME ON, I COULDN'T EVEN STEER THE CAR, THE STEERING WHEEL LOCKED UP NO BREAKING CAPEABILITY, HAD TO LET THE CAR COAST INTO THE EMERGENCY LANE, LUCKLY THERE WEREN'T ANY CARS IN FRONT OR BEHAIND ME. WHICH COULD HAVE BEEN FATAL. WHILE IN THE EMERGENCY LANE PUT THE CAR IN PARK TURNED OFF THER IGNITION, TURNED ON THE IGNITION PUT THE CAR IN DRIVE AND THE CAR WOULD MOVE, PUT IT BACK IN PARK TURNED THE IGNITION OFF AGAIN, STARTED IT AGAIN PUT IN DRIVE. *JS
- NHTSA ID
- 10668964
- Incident
- Dec 5, 2014
- Mileage
- 98,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Aug 29, 2014
HAVE A 2010 DODGE CHALLENGER WITH LESS THAN 40,000 MILES. TOOK CAR TO SHOP AT DODGE DEALERSHIP DUE TO THE FACT THAT MY CHECK ENGINE LIGHT WAS ON (AT 38,000 MILES). AFTER NOT DIAGNOSING MY CAR CORRECTLY ON 3 SEPARATE OCCASIONS, THEY FINALLY "DETERMINED" THAT THE CAR NEEDED A NEW POWER MODULE, AND SEVERAL ENGINE SENSORS WERE FAULTY AND NOT WORKING. *TR
- NHTSA ID
- 10629335
- Incident
- Jul 14, 2014
- Mileage
- 3,800 mi
Driver assistanceElectrical
Filed Mar 22, 2014
AFTER CHANGING A DEAD BATTERY THE ETC LIGHT CAME ON (SOLID WHEN STARTING AND RUNNING). BEFORE CHANGING THE BATTERY THERE WAS NO ABNORMAL DRIVING CONDITIONS OR NOTICEABLE HORSEPOWER ISSUES. THE MANUAL STATES TO TAKE THESE ACTIONS "IF THE LIGHT COMES ON WHILE THE ENGINE IS RUNNING, SAFELY BRING THE VEHICLE TO A COMPLETE STOP AS SOON AS POSSIBLE, PLACE THE SHIFT LEVER IN PARK, AND CYCLE THE IGNITION KEY. THE LIGHT SHOULD TURN OFF. IF THE LIGHT REMAINS LIT WITH THE ENGINE RUNNING, YOUR VEHICLE WILL USUALLY BE DRIVABLE. HOWEVER, SEE AN AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE." IF THE LIGHT IS FLASHING WHEN THE ENGINE IS RUNNING, IMMEDIATE SERVICE IS REQUIRED. IN THIS CASE, YOU MAY EXPERIENCE REDUCED PERFORMANCE, AN ELEVATED/ROUGH IDLE OR ENGINE STALL, AND YOUR VEHICLE MAY REQUIRE TOWING." AFTER I CHANGED THE BATTERY, I STARTED TO DRIVE THE VEHICLE AND I HAD NO HORSEPOWER. SO AFTER PERFORMING VERY COMMON MAINTENANCE (CHANGING THE BATTERY), I HAVE TO DECIDE IF I AM GOING TO DRIVE TO THE DEALERSHIP BECAUSE THE MANUAL VAGUELY INTERPRETS THIS ERROR CODE AND HOW TO PROCEED TO FIX IT? THESE IS A SAFETY CONCERN BECAUSE CHRYSLER USES THE WORDING "USUALLY BE DRIVABLE" THE LOSS OF ANY THROTTLE CONTROL IS DANGEROUS. MY VEHICLE IS DRIVABLE, BUT ONLY AT 5 MPH. THIS IS THE ONLY INFORMATION CHRYSLER HAS IN THE OWNERS MANUAL. I CALLED THE CHRYSLER GROUP LLC CUSTOMER CENTER AND THAT WAS ALL THE INFORMATION THEY HAD AVAILABLE ALSO. CASE NUMBER [XXX]. DOES CHRYSLER HAVE KNOWN ISSUES WITH THE ETC AND HOW TO INTERPRET THE ERROR CODE? WHY WOULD THIS HAPPEN AFTER A BATTERY CHANGE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10574171
- Incident
- Mar 22, 2014
- Mileage
- 4,035 mi
Driver assistanceEngine
Filed Nov 18, 2013
I CAME TO A STOP SIGN AND MADE A STOP. I WENT TO ACCELERATE AND THE CAR TURNED OFF. HAD TO STOP THE CAR COMPLETELY IN THE MIDDLE OF AN INTERSECTION TO TURN IT BACK ON. *TR
- NHTSA ID
- 10552798
- Incident
- Nov 17, 2013
- Mileage
- 31,000 mi
Driver assistance
Filed Oct 15, 2013
TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD WHILE DRIVING 55 MPH. THE CONTACT WAS ABLE TO SHIFT INTO NEUTRAL AND APPLY THE BRAKES UNTIL THE VEHICLE STOPPED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE ACCELERATOR PEDAL SENSOR HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 40,000.
- NHTSA ID
- 10547905
- Incident
- Mar 1, 2013
- Mileage
- 35,000 mi
Driver assistance
Filed Apr 22, 2011
TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED AND IN ORDER TO STOP THE VEHICLE, SHE HAD TO TURN THE VEHICLE COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT HE WAS ABLE TO DIAGNOSE THAT BOTH THE ACCELERATOR AND THE BRAKE PEDAL WERE ENGAGED SIMULTANEOUSLY. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000.
- NHTSA ID
- 10397177
- Incident
- Apr 22, 2011
- Mileage
- 29,000 mi
Driver assistance
Filed Dec 30, 2010
I USED MY REMOTE START TO WARM-UP MY 2010 CHALLENGER RT. I LEFT FOR WORK AND TRAVELED AT 20 MPH IN MY SUBDIVISION. I ARRIVED AT INTERSECTION TO MAKE AT TURN ONTO A 45 MPH STREET AND TRAVELED ABOUT 1 MILE TO LIGHT STOPPED AND MADE A RIGHT TURN ONTO ANOTHER 45 MPH STREET (4 LANES). AS I INCREASED SPEED TO 45 LIMIT I FELT THE GAS PEDAL PULL AWAY FROM MY FOOT AND THE CAR BEGAN TO QUICKLY SPEED UP. I TAPPED THE ACCELERATOR AND THEN THE BRAKE THINKING THAT THE PEDAL WAS STUCK DUE TO COLD WEATHER 18 DEGREES. IT JUST KEPT INCREASING IN SPEED. I IMMEDIATELY SHIFTED INTO NEUTRAL TO TAKE TORQUE OFF THE DRIVE TRAIN. I LET IT COAST INTO THE NEXT SIDE STREET AND PUT IT INTO PARK. THE ENGINE WAS IDLING AT 4000 RPM. I SHUT IT OFF AND RESTARTED IT AND IT IMMEDIATELY JUMPED BACK UP TO 4000 RPM. I HAD TO MOVE IT OUT OF THE WAY SO I PULLED IT INTO A CUL-DE-SAC RIDING THE BRAKE WITH BOTH FEET. AGAIN, I SHUT IT OFF, WAITED A LITTLE AND RESTARTED IT. AGAIN, IT JUMPED TO 4000 RPM. I CALLED MY WIFE AND TOLD HER WHAT HAD HAPPENED. SHE SUGGESTED THAT I BRING IT HOME AND TAKE OUR OTHER CAR. I DECIDED TO TRY SHUTTING IT DOWN AGAIN. AGAIN WHEN I STARTED IT JUMPED TO 4000 RPM. I DECIDED TO TAKE IT HOME AND RODE THE BRAKE BACK TO THE STOP IN ORDER TO MAKE THE LEFT TURN TO GO HOME. THE TWO LANES OF TRAFFIC GOING THAT DIRECTION WAS NON-STOP SO I ELECTED TO AVOID GOING INTO A CONGESTED SITUATION NOT KNOWING WHAT IT WOULD DO. I DECIDED TO GO RIGHT SINCE THERE WERE NO CARS GOING THAT DIRECTION TO WORRY ABOUT HITTING. SHORTLY AFTER I MADE THE TURN THE RPM'S DROPPED TO NORMAL. I PUNCHED THE ACCELERATOR TO CHECK IT AND MAKE SURE IT WOULD NOT REPEAT MY STARTLING EXPERIENCE. I THANK GOD THAT MY WIFE WAS NOT DRIVING IT AT THE TIME. SHE WOULD HAVE PANICKED AND WHO KNOWS WHAT WOULD HAVE HAPPENED. I DROVE THE CAR THE REST OF THE WAY TO WORK MAKING SURE THAT I KEPT A VERY SAFE DISTANCE BETWEEN ME AND THE CAR AHEAD. I SENT CHRYSLER AN EMAIL ABOUT MY EXPERIENCE. MY CAR IS NOW AT A DEALER BEING EVALUATED. *TR
- NHTSA ID
- 10373542
- Incident
- Dec 28, 2010
- Mileage
- 4,500 mi
Driver assistance
Filed Jul 2, 2010
TL*THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE ENTERING THE INTERSTATE AT APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO SPEED UP TO APPROXIMATELY 90 MPH. HE APPLIED PRESSURE TO THE ACCELERATOR PEDAL AND THEN THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE DOWN. HE DROVE ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. WHEN HE RESTARTED THE VEHICLE, THE RPMS INCREASED EXCESSIVELY. HE TURNED THE VEHICLE OFF, MANUALLY PULLED THE ACCELERATOR PEDAL UP, AND RESTARTED THE VEHICLE. THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS MECHANICAL. THE DEALER REPLACED THE ACCELERATOR PEDAL, RESET THE COMPUTER AND RESET THE SENSOR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES AFTER THE REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,290.
- NHTSA ID
- 10341079
- Incident
- Jun 16, 2010
- Mileage
- 2,290 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.