2004 Dodge Durango Other / unspecified Problems

2004 DODGE DURANGO. CONSUMER WRITES IN REGARD TO RUSTING OF THE HITCH.

NHTSA ID

11491264

Incident

Oct 28, 2022

I HAVE A 2004 DODGE DURANGO SLT 5.7L HEMI. NEVER HAD ANY BIG ISSUES WITH IT UNTIL IN 2014 I WAS DRIVING HOME FROM WORK ON THE HIGHWAY WHEN I HEARD A LOUD BANG AND LOUD KNOCKING NOISES FOLLOWED SHORTLY BY AN ABRUPT SHUT OFF. I TRIED IMMEDIATELY TO GET TO THE SIDE OF THE ROAD BUT WHEN I LOST POWER STEERING FROM THE ENGINE CEIZING AND COULDN'T CORRECT MYSELF ENOUGH SO I WENT DOWN THE HILL OFF THE SIDE OF THE HIGHWAY WHILE TRYING TO BREAK WITH NO BRAKE BOOSTER ANYMORE AS WELL. I ENDED UP RUNNING INTO A COUPLE SMALL TREE'S AND FINALLY STOPPING . AIR BAGS DIDN'T DEPLOY AND I ONLY JAMMED MY FINGER AND HURT MY BACK SOME BUT I ONLY MISSED A LARGER GROUP OF TREE BY INCHES. MY FRONT BUMPER WAS RIPPED OFF, MY DRIVERS SIDE HEADLIGHT WAS BROKE AS WELL AS MY GRILLE AND MY WINDSHIELD CRACKED. I TOOK IT TO MY MECHANIC AND FOUND OUT THAT THE ENGINE "HYDROLOCKED" AND A PISTON ROD PUNCHED THROUGH MY ENGINE AND BROKE A LOT OF OTHER THINGS INTERNALLY. NEEDLESS TO SAY THE ENGINE IS GONE. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THERE ARE HUNDREDS MORE PEOPLE THAT HAD THIS HAPPEN TO THEIR 04 AND 05 DODGE DURANGO WITH THE 5.7L HEMI. APPARENTLY THE WATER RUNS RIGHT DOWN ONTO THE ENGINE AND POOLS UP AND THE INTAKE IS FAULTY SO IT SUCKS THAT WATER UP AND CAUSES A CATASTROPHIC HYDROLOCK WITH THE ENGINE WHICH COULD KILL SOMEONE IF THEY LOSE POWER STEERING AND POWER BRAKES WITHIN A SECOND. I'VE BEEN TRYING TO SAVE TO GET A NEW ENGINE (WHICH WILL COST ABOUT $3800 ALONE) BECAUSE I BOUGHT THIS FOR TOO MUCH AND NEITHER DODGE OR MY INSURANCE WOULD COVER IT SO IT'S NOW A PILE OF SCRAP UNTIL I HOPEFULLY CAN GET A NEW ENGINE OR HAVE DODGE BUY THIS DEATH TRAP BACK. DODGE NEEDS TO BUY THESE BACK OR FIX THEM! THIS IS BY FAR NOT AN INDIVIDUAL CASE AND IT IS VERY DANGEROUS AND COSTLY!

NHTSA ID

10763307

Incident

Oct 1, 2014

Mileage

140,000 mi

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT HEARD A LOUD BANGING NOISE UNDER THE FRONT DRIVER SIDE OF THE VEHICLE. THE FRONT DRIVER SIDE WHEEL DETACHED AND CAUSED THE VEHICLE TO VEER OFF THE ROAD, CRASH INTO SEVERAL TREES, ROLL OVER THREE TIMES, AND LAND ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER'S LEFT ARM WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL GARAGE WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V817000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10701617

Incident

Mar 4, 2015

Mileage

160,000 mi

WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD. *TR

NHTSA ID

10700907

Incident

Mar 16, 2015

2004 DODGE DURANGO, 5.7 HEMI. THE TRANSFER CASE MOTOR FAILING AND THE SERVICE 4WD LIGHT STARTING OFF BLINKING HERE AND THERE. THEN WENT STEADY AND LOCKED IN 4WD. *TR

NHTSA ID

10652713

Incident

Nov 4, 2014

AT 93000 MILES WHEEL INDICATOR LIGHT STAYS ON REPLACED TIRE AT NORMAL TIME TO CHANGE, BUT LIGHT DOES NOT GO OUT. ALSO HAVING OTHER INSIDE PROBLEMS, ENGINE IS MAKING BAD NOISES, WIPERS DON'T WORK HALF THE TIME, AIR CONDITIONER NOT BLOWING COOL AIR EVEN HAVING IT FILLED WITH FREEON, CENTER PANEL OVER HEATS. AIR BAG LIGHT COME ON AND OFF WHILE DRIVING WITH NO ONE ELSE IN TRUCK. *KB

NHTSA ID

10441935

Incident

Oct 11, 2011

Mileage

93,000 mi

KEY FOB POORLY DESIGNED WHICH LEADS TO SMALL INTERIER METAL PRONG BREAKING CAUSING THE KEY TO BE NO GOOD. ONCE THE KEY IS NO LONGER WORKING YOU HAVE TO OPEN THE DOORS MANUALLY BY INPUTTING THE KEY INTO THE DOOR LOCK WHICH SOUNDS THE ALARM UNTIL THE CAR IS STARTED. THIS IS A TRUE SAFETY ISSUE WHEN YOUR HOLDING TWO INFANTS AND TRYING TO OPEN THE DOOR AND STOP THE ALARM FROM SOUNDING. I WAS ALSO APPROACHED BY OFFICERS AS THERE HAD BEEN CAR BREAK INS IN THIS PARTICULAR LOCATION AND THEY BELIEVED I WAS STEELING THE VEH BECAUSE THE ALARM WAS SOUNDING AND I WAS LEANED OVER ATTEMPTING TO GET THE KEY IN THE IGNITION TO STOP THE ALARM FROM SOUNDING. I'VE CHECKED ON THE INTERNET AND MANY OTHER FOLKS HAVE THIS SAME ISSUE. THE DODGE DEALERSHIP HAS EVEN ADVISED ME THAT THIS IS A KNOWN ISSUE AND THAT MOPAR WHO MANUFACTUERS THE KEYS FOR DODGE HAS CHANGED THE DESIGN BECAUSE OF THE ISSUE, HOWEVER, THEY WILL NOT FIX THE ISSUE FOR THOSE WITH KEYS ALREADY BROKE AND IS NOT WILLING TO REIUMBURSE FOR THE KEY COST.

NHTSA ID

10393662

Incident

Mar 5, 2011

Mileage

46,000 mi

I HAVE A 2004 DODGE DURANGO SLT WITH THE HEMI 5.7 L. IT HAS 127,000 MILES ON IT. WE'VE TAKING GREAT CARE OF IT! THE LAST TIME THAT IT WAS DROVE IT WAS A GREAT RIDE, THEN WITH OUT WARNING WENT STARTED IT UP THERE WAS LOUD BANG!!! AND IT STARTED SHAKING. HAD SOMEONE LOOK AT IT AND IT THREW A ROD!! I HAD NO WARNING OF THIS. YES I'VE HAD SMLL PROBLEMS WITH IT OVER THE YEARS PUT A NEW THERMOSTAT IN IT CAUSE OF OVER HEATING NEW BRAKES IT DIED OUT ON ME A FEW TIMES WITH NO REASON SO I THOUGHT IT WAS BAD GAS SO I STARTED PUT THE HIGHER GRADE IN IT AND THAT SEEMED TO STOP THAT. BUT THIS NO WARNING!!! I HAVE BEEN READING AND THERE IS SO MANY COMPLAINTS ON THE SAME YEAR MAKE AND MODEL. DODGE NEEDS TO DO SOMTHING BEFORE SOMEONE GETS HURT OT KILLED!! I WAS LUCKY I HADNT EVEN LEFT MY DRIVEWAY WHEN IT HAPPENED!! NOW I AM GOING TO BE OUT THOUSNADS OF DOLLARS THAT I DONT HAVE TO EITHER GET THIS FIXED OR A NEW CAR. I CANT AFFORD THAT I AM STILL PAYING ON THIS. UNTIL THIS HAPPENED I DIDNT KNOW ALL THE RECALLS THAT HAS BEEN ON THIS VEHICLE. I HAVEN'T RECEIVED ANY. NOW I KNOW WHY I DONT HAVE INSIDE LIGHTS WE UNHOOKED THEM CAUSE THEY WOULDNT GO OFF. COME ON DODGE DO SOMTHING BEFORE SOMEONE GET HURT IN THIS VEHICLE. TAKE RESPONSIBLITY & MAKE A RECALL!! THERE IS 156 POSTINGS ON HERE WITH THE SAME PROBLEMS HOW MANY MORE BEFORE DODGE DOES SOMETHING? I AM GOING TO POST THIS WEBSITE AND LET OTHERS KNOW ABOUT IT I FOUND IT ON ACCIDENT LASTNIGHT. SOMETHING NEEDS TO BE DONE NOW!! I DONT KNOW ABOUT ANYONE ELSE BUT I CAN NOT AFFORD TO REPAIR THIS NOR BUY ANOTHER CAR!! *TR

NHTSA ID

10390473

Incident

Mar 3, 2011

Mileage

127,000 mi

DODGE DURANGO, HEMI 5.7 LITER ENGINE WENT OUT. STARTED OUT WITH A TICKING NOISE THAT I WOUND OUT TO BE THE #7 CYLINDER CONNECTING ROD WAS BENT AND HITTING THE BAFFLE ABOVE THE CRANKSHAFT. IT BROKE, AS I WAS DRIVING IT ONTO THE LIFT, AND SENT THE ROD THROUGH THE SIDE OF THE BLOCK. ENGINE IS DEAD, 116K MILES. *TR

NHTSA ID

10376916

Incident

Dec 1, 2004

Mileage

117,000 mi

WITHIN ONE YEAR OF PURCHASING THE VEHICLE, ENGINE CLUSTER LIGHTS STARTED COMING ON. AIR BAG WARNING, ABS, TRACTION CONTROL, CHECK ENGINE AND BRAKE WARNING LIGHTS AS WELL AS THE SPEEDOMETER FAILING TO WORK. WE HAVE HAD THE VEHICLE IN OVER 12 TIMES IN THE PAST 5 YEARS FOR THIS RECURRING PROBLEM. THE VEHICLE IS NOW OUT OF WARRANTY BUT THE PROBLEM IS STILL HAPPENING. I HAVE BEEN TOLD BY A NON CHRYSLER MECHANIC THAT THE HARNESS THAT GOES TO THE ABS MODULE HAS A CONNECTOR NEAR THE WHEEL WELL. THE DEALERSHIP HAS TRIED ON MANY OCCASIONS TO SEAL THIS CONNECTOR. I UNDERSTAND LATER MODELS HAVE A CORRECTED HARNESS. THE MECHANIC TOLD ME THE CONNECTOR WAS REPAIRED PREVIOUSLY BY SPLICING THE WIRES OF THE HARNESS NEAR THE CONNECTOR. THIS WAS NOT A FACTORY AUTHORIZED REPAIR. THE CONNECTOR AND THE ABS MODULE ARE ONCE AGAIN FRIED AND MELTED. THE VEHICLE HAS NEVER HAD ABS, TRACTION CONTROL OR AIR BAGS WORKING FOR MORE THAN A MONTH AFTER EACH REPAIR ATTEMPT. SINCE THE WARRANTY EXPIRED ON THE VEHICLE, I HAVE HAD IT IN ONE TIME FOR A REPEATED ATTEMPT TO FIX IT. I HAD A BATTLE TRYING TO GET THE WORK DONE AS A WARRANTY ISSUE. THEY CHARGED ME OVER $300 TO TRACE THE PROBLEM WHICH IT HAD BEEN IN FOR 11 TIMES EARLIER. I AM THROUGH TRYING TO GET THIS DEALERSHIP TO REPAIR THE PROBLEM. MY WIFE IS CURRENTLY DRIVING A CAR WITHOUT ABS, TRACTION CONTROL OR AIR BAGS. *TR

NHTSA ID

10303827

Incident

Oct 15, 2009

Mileage

7,500 mi

MY VEHICLE IS A 2004 DURANGO LIMITED AND I HAVE PROBLEMS WITH MY REMOTE TRANSMITTER THAT LOCKS/UNLOCKS THE DOORS AND SETS THE ALARM. THE REMOTE WORKS FOR A SHORT PERIOD OF TIME THEN I HAVE TO OPEN IT UP AND ADJUST THE BRACKETS THAT HOLD THE BATTERY AS IF IT'S LOOSE AND I WANT TO ENSURE CONTACT. THAT WORKED FOR SOME TIME ALONG WITH TAPPING IT UPSIDE DOWN SO THAT THE BATTERY WOULD TRANSMIT TO THE REMOTE (NOT SURE) BUT THIS IS NO LONGER WORKING. I HAVE TWO REMOTES AND ONLY ONE HAS WORKED AND I HAVE TRIED INSTALLING NEW BATTERIES IN BOTH WITH NO SUCCESS. SOMETIMES I HAVE TO OPEN THE CAR WITH THE KEY AND SETS OFF THE LOUD/OBNOXIOUS ALARM SYSTEM WHERE THE LIGHTS FLASH AND THE CAR HONKS UNTIL I TURN THE CAR ON AND IT STOPS. I NOW THINK THAT THE REMOTE TRANSMITTERS ARE DEFECTIVE AS I'VE ALWAYS HAD ISSUES WITH THEM LOCKING AND UNLOCKING WHENEVER THEY FEEL LIKE IT. *TR

NHTSA ID

10293015

Incident

Nov 17, 2009

Mileage

85,790 mi

I HAVE A 2004 DURANGO LIMITED ED, AND THE LIGHTS ON THE STEREO SCREEN DIM AND THEN TURN OFF. THE POWER ON THE STEREO BECOMES FROZEN; IF THE RADIO IS ON WHEN STARTING THE CAR IT WILL STAY ON BUT IF IT WAS OFF, IT CANNOT BE POWERED ON. I AM ABLE TO MANIPULATE THE VOLUME VIA THE BUTTONS BEHIND THE STEERING WHEEL BUT ONLY THE AM/FM MODE WORKS AND NOT THE CD OR AUD/ALTERNATE MODE FOR MY IPOD. I'M NOT POSITIVE, BUT I BELIEVE THAT THE CONTROLS FOR THE HEATER/AC DO NOT WORK EITHER AND THE DIGITAL SCREEN IS OFF (HAS HAPPENED ABOUT 3 TIMES AND IS UNPREDICTABLE AND HAS BEEN MONTHS APART). AFTER I BOUGHT THE CAR (11/08), I NOTICED THAT THE BATTERY SHUT OFF B/C WHEN I GOT BACK INTO THE CAR AND STARTED IT, ALL OF MY RADIO STATIONS THAT WERE PROGRAMMED AND THE TIME WERE RESET. ALSO, WHEN THE STEREO "FREEZES" LIKE THIS, I CAN HEAR A LOAD ZOOMING/CLICKING SOUND FROM THE SPEAKERS ON TOP OF MUSIC WHEN PLAYING. *TR

NHTSA ID

10293010

Incident

Oct 9, 2009

Mileage

85,421 mi

CAR SOMETIMES STARTS WITHOUT ELECTRICAL RESPONSE: TURN THE IGNITION ON AND ENGINE STARTS BUT NO ELECTRICITY. DRIVING ON INTERSTATE 95 AND ALL ELECTRICITY TO ALL PANELS AND POWER STEERING SHUTS OFF. THIS HAPPENS OFTEN AND RESULTS IN HAVING TO COAST TO STOP ON THE SIDE OF THE INTERSTATE WITH LITTLE CONTROL OF THE VEHICLE. I HAVE TO RESTART ENGINE SEVERAL TIMES BEFORE ELECTRICAL RESPONSE IS RESTORED. A TUMBLER KIT WAS INSTALLED UNDER WARRANTY (SERVICE AT PRITCHARD DODGE IN ITHACA, NY IN APRIL OF 2005) TO RESET ELECTRICAL CIRCUIT AND IT HELPED BUT NEVER FIXED THE PROBLEM, BUT NOW PROBLEM IS BACK AND GETTING WORSE. I DO NOT HAVE THE LUXURY TO BUY ANOTHER CAR SO I HAVE USED IT, BUT NOW IS TOO DANGEROUS. *TR

NHTSA ID

10280107

Incident

Aug 8, 2009

Mileage

10,000 mi

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED IN A PUBLIC PARKING LOT, IT ERUPTED INTO FLAMES. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE FIRE AND POLICE DEPARTMENTS WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE FIRE DEPARTMENT MARSHALL STATED THAT THE CAUSE OF THE FAILURE WAS ELECTRICAL DUE TO DEFECTIVE WIRING WITHIN THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.

NHTSA ID

10241444

Incident

Sep 4, 2008

Mileage

80,000 mi

AFTER THE ORIGINAL PURCHASE OF THE VEHICLE 2004, ON A HILL IN A CURVY TURN, AT THE STOP ON THE HILL THE VEHICLE WOULD STALL. DEALER COULD NEVER RECREATE THE SITUATION, NEVER FIXED. NOW THERE IS A FIX OUT THERE. OVER THE PAST SEVERAL MONTHS, HAVE NOTICED VEHICLE STALL WHEN IT RAINS, (WET MOISTURE), THE RPM'S GO UP AND WAY DOWN. BEEN TO THE DEALER SEVERAL TIMES, FIRST TIME REPLACE WIRES, PLUGS, NOT IT, NEXT FLASH AND UPGRADE SOFTWARE, NOT FIXED, THEY CANT RE-CREATE THE PROBLEM. THE VEHICLE WILL STALL, UNKNOWN WHEN IT WILL STALL, MAY RUN GREAT DAY 1 IN THE AM, NOT RUN IN THE AFTERNOON. MAY RUN OK FIRST 20 MINUTES, THEN WILL DECIDE TO STALL. PRIOR TO THE SOFTWARE UPGRADE VEHICLE WOULD RUN FINE IN DRY WEATHER., NOW WITH THE UPGRADE, VEHICLE DOES NOT START PROPERLY. DEALER CAN NOT SEEM TO FIND A FIX TO THE STALLING ISSUE. *TR

NHTSA ID

10217724

Incident

Jan 20, 2008

Mileage

5 mi

I PURCHASED A 2004 DURANGO IN NOV OF 2006. I HAD NO REAL PROBLEMS WITH VEHICLE UNTIL RECENTLY. TOOK VEHICLE IN TO DEALERSHIP FOR RECALL OF INSTRUMENT PANEL. DEALERSHIP TOOK CARE OF THIS AND 2 WEEKS LATER TEMPERATURE GAUGE STARTED READING HOTTER THEN USUAL. CONTACTED DEALERSHIP WHO THEN STATED UNRELATED. RECENTLY WENT ON VACATION AND 300 MILES FROM HOME VEHICLE TEMP GAUGE READ HOT. PULLED OFF INTERSTATE TO NEAREST SERVICE STATION. NO DEALERSHIP NEAR HERE. MECHANIC FOUND NO CODES TO INDICATE PROBLEM. REPLACED WATER PUMP, THERMOSTAT, HOSES, CHECK RADIATOR, NEW FLUIDS, BILL TOTAL 377 DOLLARS. 3 MILES LATER CAR STILL TRYING TO OVER HEAT. TOWED TO VA FOR 1,000 DOLLARS NOW AT DEALERSHIP. CAR ALSO SEEMS TO SOMETIMES NOT BE IN GEAR WHEN PLACED IN DRIVE AND YOU TRY TO ACCELERATE ENGINE JUST REVS. AT DEALERSHIP NOW WE SHALL SEE WHAT THEY SAY. *TR

NHTSA ID

10199367

Incident

Aug 10, 2007

Mileage

43,181 mi

I HAVE HAD A 2004 5.7 LIMITED DODGE DURANGO 2004 VERSION AND HAVE CONSISTENT ELECTRICAL PROBLEMS. THE FIRST TIME THE TRUCK DID NOT START WHEN I WAS OUT OF STATE. I NEEDED TO GET TOWED TO A DODGE DEALER AND IT TOOK ALMOST 3 WEEKS TO FIX. THEY STATED THAT THE ELECTRIC SYSTEM SHORTED OUT AND REPLACED SOME SYSTEM WITHIN THE CAR. AFTER GETTING THE CAR BACK I HAD CONSISTENT PROBLEMS WITH THE AIR CONDITIONING SYSTEM,INTERIOR LIGHTS, RADIO SYSTEM ETC. THEY WOULD WORK SOMETIMES AND NOT WORK MOST OF THE TIME. I TOOK THE TRUCK TO THE DEALER (BRIDGE CHRYSLER IN NEW YORK) SEVERAL TIMES AND THEY SAID THERE WAS NO PROBLEM. AFTER CALLING THE MAIN COMPLAINT LINE SEVERAL TIMES THEY ASKED ME TO BRING IT TO ANOTHER DEALER IN BROOKLYN.(BAY RIDGE) THE SERVICE MANAGER DAN WORKED WITH THE SERVICE DEPARTMENT FOR ANOTHER 2 WEEKS TO FINALLY IDENTIFY THAT THE ORIGINAL TIME THE TRUCK DIED AND WAS FIXED THEY REPLACED THE WRONG PART. THE SERVICE DEPARTMENT IN BROOKLYN FIXED THE TRUCK AND I DO NOT HAVE MAJOR PROBLEMS MOST OF THE TIME NOW BUT I WAS WITHOUT THE TRUCK FOR OVER 6 WEEKS OVER THE DURATION OF THE LEASE SO FAR. THERE CONTINUES TO BE ELECTRICAL PROBLEMS WITH MY TRUCK BUT I DO NOT HAVE THE TIME TO LEAVE THE TRUCK FOR ANOTHER 3 WEEKS. *JB

NHTSA ID

10184701

Incident

Jun 14, 2004

WHEN THE AMBIENT TEMPERATURE IS ABOVE 105 DEG F, THE AIR CONDITIONER BLOWS OUT HOT AIR. I HAVE HAD THE 31 MAR 05 TSB FIX PUT IN PLACE, BUT THE AC STILL DOES NOT WORK CORRECTLY.

NHTSA ID

10126703

Incident

Jun 21, 2005

THE FOG LIGHTS, LOCATED IN THE BUMPER OF THE 2004 DODGE DURANGO IS DAMAGED WHEN DEBRIS (ROCKS) FROM THE ROAD WAY ARE KICKED UP. THE FOG LIGHTS ARE MADE OF GLASS BUT THE HEADLIGHTS ARE COVERED IN PLASTIC. LITTLE STONES WHERE KICKED UP BY TRUCKS WHICH BROKE BOTH FOG LAMPS COSTING 140 DOLLARS IN REPAIR FOR JUST DRIVING DOWN THE ROADWAY. I FEEL THIS IS A DEFECT IN THE CONSTRUCTION OF THIS VEHICLE BECAUSE THESE LAMPS ARE MADE OF GLASS WHICH CAUSED THEM TO BREAK AND NEEDED REPLACEMENT. THEY SHOULD BE COVERED WITH PLASTIC TO PREVENT THIS COSTLY REPAIR. *JB

NHTSA ID

10102778

Incident

Dec 10, 2004

Mileage

3,500 mi

NOT EVEN MAKING MY FIRST PAYMENT YET, MY CAR HAS SEEN THE SHOP SEVERAL TIMES AND STILL NOT FIXED. MY BRAKE LINE WAS "CROSS TREADED" IN THE ASSEMBLY LINE. THERE FOR I HAD VERY LITTLE BRAKE FLUID LEFT (ONLY 2 WEEKS AFTER BUYING THE CAR) AND THE FLUID LEAKED ON MY RIM WHICH NOW HAS TO BE REPLACED BUT IS ON BACK ORDER TILL "WHENEVER". I WAS WITH OUT MY NEW CAR FOR OVER A WEEK FOR THIS PROBLEM. THEN I HAVE TO GET THE BUMPER REPLACED DUE TO FADING WHICH THE SERVICE DEPT SAYS HAS HAPPENED TO SEVERAL DURANGO'S AND PT CRUISERS. THIS WILL BE A 2-3 DAY PROCESS ONCE CHRYSLER FIGURES OUT HOW THEY ARE GOING TO REPAIR SINCE THEY HAVE STOPPED REPLACING. (THIS WILL BE MORE TIME WITH OUT MY NEW CAR.) THEN IT WAS IN THE SHOP BECAUSE THE RADIATOR CAP WAS NOT PUT ON CORRECTLY DURING ASSEMBLY AND IT LOOSENED. ALL THE COOLENT LEAKED AND CAUSED THE CAR TO OVERHEAT. LAST BUT NOT LEAST THE AIR BAG LIGHT CAME ON AND THEY SAID THAT THEY HAVE TO REPLACE THE IMPACT SENSOR SWITCH...WHICH YOU GUESSED IT... IS ON BACKORDER. THIS MIGHT OR MIGHT NOT BE THE PROBLEM BUT THEY CAN'T GO ANY FURTHER UNTIL THIS IS CHANGED OUT. SO ONCE AGAIN I WILL BE WITH OUT MY CAR. I HAVE TALKED TO ANOTHER SERVICE DEPARTMENT AND THEY WARNED ME THAT I SHOULDN'T BE DRIVING THIS CAR BECAUSE WITH OUT THE IMPACT SENSOR SWITCH, THE AIRBAGS WON'T DEPLOY ON IMACT. THIS CAR HAS BEEN TOO MUCH TROUBLE AND NOT WORTH THE HASSLE.THIS IS MY FIRST DODGE AND I WOULD NEVER RECOMMEND BUYING ONE. I UNDERSTAND THAT SOMETIMES THERE ARE JUST BAD APPLES IN THE BUNCH, BUT CHRYSLER AND THE DEALERSHIP HASN'T MADE EFFORTS TO FIX PROBLEMS. I JUST GET THE TYPICAL RUN AROUND.

NHTSA ID

10095759

Incident

Sep 1, 2004