2004 Dodge Durango Visibility Problems

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. DURING INCLEMENT WEATHER, WATER INTRUSION OCCURRED NEAR THE FRONT OF THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT OWNED THE VEHICLE FOR LESS THAN 30 DAYS. ALSO, WHEN THE VEHICLE WAS DRIVEN THROUGH AN AUTOMATIC CAR WASH IN NEUTRAL, THE VEHICLE FAILED TO RESTART AND ONLY RESTARTED AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN ADVISING THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10984332

Incident

Apr 10, 2017

Mileage

129,000 mi

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE EXTERIOR REARVIEW MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10874036

Incident

Jan 6, 2015

Mileage

160,000 mi

ALL ALERT LIGHTS ON DASH REMAIN ON. WINDOWS HEADLIGHTS, SPEEDOMETER, WIPERS ALL NOT WORKING. *TR

NHTSA ID

10662253

Incident

Dec 4, 2014

Mileage

126,000 mi

03/15/20013 I AND MY SON WERE GETTING OUT OF THE WINN DIXIE, A HEAVY SPOKE COMING OUT OF THE PANEL. I CALLED FIRE DEPT. AND TRIPLE A TO PICK UP THE VEHICLE, THE VEHICLE SHOT DOWN COMPLETE AFTER THAT. WIPER WHEN OFF AND LIGHT . 03/19/13 FOR THE 2ND TIME, I TOOK THE VEHICLE TO THE DEALER AS PER CHRYSLER INSTRUCTIONS ( MIAMI LAKES AUTO MALL) TO REPAIR THE RECALL G07 BACK IN 2009 OR 2010 THAT WAS PERFORM THERE. 03/20/2013 THEY CALLED FROM THE DEALER TO PICK UP THE VEHICLE. WHEN I WENT TO PICK UP, THEY TOLD ME, THEY BROUGHT THE WRONG PARTS WITH A HUGE MILES THEY NEED IT TO RETURN SAME AND REQUEST ANOTHER ONE. THEY DIDN'T KNEW THE MILES THEY PUT ME 94,000 SOMETHING MILES WITHOUT CONFIRM WITH US. THE ASSISTANT SERVICE MANAGER WAS VERY UN PROFESSIONAL, HE TOLD ME THAT WAS THE COMPUTER IN OTHER WORDS THEY DIDN'T KNEW. AT THAT TIME THEY TOLD US ME AND MY HUSBAND THAT THE ONLY THING THAT THEY FOUND ON THE CAR WAS THE BRAKE PAD AND SOME OTHER PARTS THAT THEY INFORM US THAT NEEDS REPAIR IN FUTURE DATE. IF WE WANT THEY CAN DO IT FOR $800.00, WE TOLD NO THANKS, WE WILL REPAIR SAME ISSUE WHEN WE CAN. 03/25/2013 THE DEALER CALLS US TO PICK UP THE CAR, HOWEVER THE LIGHTS ON THE PANEL ARE NOT WORKING. I EXPLAIN THE DEALER & CHRYSLER HOW I CAN DRIVE A CAR WITHOUT SEEING THE MILES THAT I'M GOING OR ANYTHING ELSE. THAT?S NOT SAFE FOR ME OR THE CONSUMERS. OF COURSE THEY DON'T CARE, THEY TOLD ME TO PAY THEM THE REPAIR OR DRIVE THE VEHICLE. WHICH I DON'T AGREE CAUSE THE VEHICLE WAS WORKING FINE. WHAT THE DEALER & CHRYSLER WANT IS THE CONSUMER TO PAY FOR THE PARTS THAT THEY DIDN'T FIX THE FIRST TIME. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT BADLY. *TR

NHTSA ID

10504445

Incident

Mar 15, 2013

Mileage

91,000 mi

THE BLEND DOOR WHICH CONTROLS WHERE HEAT AND AC ARE DIRECTED BREAKS ON THIS VEHICLE. IM UNABLE TO DEFROST THE WINDOWS. *TR

NHTSA ID

10479473

Incident

Oct 1, 2010

Mileage

120,000 mi

2004 DODGE DURANGO. CONSUMER STATES VEHICLE LEAKS WATER FROM THE SUNROOF INTO THE ELECTRICAL SYSTEM *TGW THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES FOR THE SUNROOF LEAK, WHICH CAUSED OTHER COMPONENTS TO STOP WORKING.

NHTSA ID

10474822

Incident

Jun 10, 2004

Mileage

282 mi

AT 93000 MILES WHEEL INDICATOR LIGHT STAYS ON REPLACED TIRE AT NORMAL TIME TO CHANGE, BUT LIGHT DOES NOT GO OUT. ALSO HAVING OTHER INSIDE PROBLEMS, ENGINE IS MAKING BAD NOISES, WIPERS DON'T WORK HALF THE TIME, AIR CONDITIONER NOT BLOWING COOL AIR EVEN HAVING IT FILLED WITH FREEON, CENTER PANEL OVER HEATS. AIR BAG LIGHT COME ON AND OFF WHILE DRIVING WITH NO ONE ELSE IN TRUCK. *KB

NHTSA ID

10441935

Incident

Oct 11, 2011

Mileage

93,000 mi

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 55 MPH, ALL OF THE SERVICE LIGHTS ILLUMINATED ON THE DASHBOARD AND THE ODOMETER AND SPEEDOMETER FAILED COMPLETELY. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE FAILURE PERSISTED. SUDDENLY, THE SEAT BELT WARNING CHIME ACTIVATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED WATER HAD LEAKED INTO THE JUNCTION BOX FROM THE SUNROOF CAUSING THE FAILURE. THE DEALER FLUSHED AN UNKNOWN TUBE AND ADVISED REPLACING THE JUNCTION BOX. THE CONTACT DECLINED. THE FAILURE AND CURRENT MILEAGES WERE 64,000.

NHTSA ID

10339490

Incident

Jun 17, 2010

Mileage

64,000 mi

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THIS VEHICLE FROM THE DATE OF PURCHASE. IN RAINY WEATHER CONDITIONS, THE INSTRUMENT PANEL COMPLETELY FAILS, THE HEADLIGHTS BLINK ON AND OFF, THE WINDSHIELD WIPERS DO NOT WORK, AND THE GEAR SHIFTER WILL NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND WATER IN THE JUNCTION BOX, WHICH CAUSED CORROSION TO THE WIRING SYSTEM. THEY ALSO FOUND A SMALL CRACK IN THE WINDSHIELD, WHICH ALLOWED WATER TO LEAK INTO THE JUNCTION BOX. THE VEHICLE IS BEING REPAIRED AT THE COST OF $3,800. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 71,000.

NHTSA ID

10268222

Incident

Apr 4, 2004

Mileage

12,000 mi

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. AFTER THE VEHICLE HAD BEEN PARKED FOR AN HOUR OR SO, IT CAUGHT FIRE. AFTER FURTHER INSPECTION, IT WAS CONCLUDED THAT THE BLOWER MOTOR WAS THE POSSIBLE CAUSE OF THE FIRE. THE INSURANCE COMPANY IS IN THE PROCESS OF INVESTIGATING THE FAILURE. THE CONTACT HAS PICTURES AND A REPORT FROM THE FIRE DEPARTMENT, WHICH BOTH DESCRIBE THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 80,000. UPDATED 04-14-09 *BF UPDATED 04/15/09. *JB

NHTSA ID

10262223

Incident

Mar 16, 2009

Mileage

80,000 mi

HEATER BLOWS GOOD, THEN STOPS BLOWING, THEN WILL START AGAIN. THE AIR CONDITIONING ALSO DOES THIS. HEATER AND AIR IN BACK WORKS FINE. IF YOU SHUT CAR OFF AND RESTART WILL WORK. IT IS WINTER NOW AND I CAN'T SEE TO DRIVE. *TR

NHTSA ID

10256655

Incident

Dec 1, 2008

Mileage

65,000 mi

DRIVING DOWN THE ROAD AT NORMAL HIGHWAY SPEEDS, IF THE REAR WINDOWS ARE ROLLED DOWN THE CAR BEGINS TO SHAKE VIOLENTLY TO THE POINT WHERE THE DOORS FEEL AS IF THEY ARE GOING TO BE PULLED OFF. THE FIRST TIME THIS HAPPENED WAS ABOUT 1 MTH AFTER I BOUGHT THE CAR WHILE DRIVING DOWN THE ROAD, IT TOOK ME BY SURPRISE AND I WAS ALMOST IN AN ACCIDENT BECAUSE OF ITS SEVERITY. I HAVE CONTACTED DODGE AND NOTHING IS BEING DONE ABOUT IT. *TR

NHTSA ID

10226495

Incident

Mar 8, 2008

Mileage

81,000 mi

THERE IS A VISUAL BLIND SPOT AT THE FRONT WINDSHIELD ON BOTH SIDES. VERY DANGEROUS!!!! THE MOLDING IS TOO WIDE. I HAVE BEEN VERY LUCKY NOT TO HIT PEOPLE DRIVING OR WALKING. THIS SHOULD BE INVESTIGATED IMMEDIATELY...DODGE HAS A HUGE PROBLEM HERE!! *TR

NHTSA ID

10204334

Incident

Sep 27, 2007

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOORBOARD WHEN DEPRESSED. IN ADDITION, THE RADIATOR CONSTANTLY OVERHEATED AND THE SPEEDOMETER WAS REGISTERING HOT. THE DEALER REPLACED THE RADIATOR, AND STATED THAT IT WAS CLOGGED AND NO LONGER UNDER WARRANTY. ANOTHER DEALER STATED THAT THERE WAS A HOLE PUNCTURED IN THE RADIATOR. WHEN THE CONTACT RETURNED TO THE ORIGINAL DEALER, THEY STATED THAT THEY ALSO NOTICED THE HOLE. THE INSTRUMENT PANEL INDICATOR LIGHT ILLUMINATED, AND THE PASSENGER'S SIDE WINDSHIELD WIPER CONSTANTLY BECAME UNSCREWED. THIS WAS THE CONTACT'S SECOND DODGE DURANGO, AND WAS HAVING THE SAME FAILURES. SHE STATED THAT SHE NEVER RECEIVED ANY RECALL NOTICES FOR ANY OF THE ONES THAT EXISTED. THE DEALER DID NOT RECORD THE VIN TO RESEARCH IF THE VEHICLE HAD ANY DEFECTS. THE VEHICLE WAS BROUGHT TO DEALER FOR SERVICE FOR ALL OF THE FAILURES EXCEPT THE INSTRUMENT PANEL LIGHT AND WINDSHIELD LIGHT. THE CURRENT MILEAGE IS 68,000 , AND FAILURE MILEAGE WAS 30,000.*AK

NHTSA ID

10188725

Incident

Nov 1, 2004

Mileage

30,000 mi

DT: THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATES THAT THERE IS A BLIND SPOT ON THE DRIVER'S SIDE AND PASSENGER SIDE OF THE VEHICLE. SHE NOTICED THE BLIND SPOT A COUPLE OF MONTHS AGO WHEN SHE ALMOST HIT ANOTHER VEHICLE. ALSO, THE CONTACT ALMOST HIT SOMEONE CROSSING IN A CROSS WALK BECAUSE SHE COULD NOT SEE THE PERSON. THE CONSUMER DID NOT NOTICE THIS WHEN SHE FIRST PURCHASED THE VEHICLE. THE CONSUMER HAS NOT CONTACTED THE DEALERSHIP OR THE MANUFACTURER OF THE VEHICLE.*AK

NHTSA ID

10137078

Incident

Jul 30, 2005

WHILE OPENING THE REAR AND FRONTAL WINDOWS CONSUMER HEARD A LOUD SQUEAKING NOISE. THIS CAUSED A DISTRACTION TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK CONSUMER CONTINUES TO HEAR A HORRIBLE WHISTLE SOUND WHEN THE WINDOWS ARE DOWN. *TT

NHTSA ID

10105003

Incident

Oct 10, 2004

I PURCHASED A BRAND NEW 2004 DODGE DURANGO FROM A REPUTABLE CAR DEALERSHIP EXPECTING IT TO BE THE HIGH QUALITY THAT I HAVE ALWAYS BEEN USED TO WITH DODGE. HOWEVER, I AM EXTREMELY DISSATISFIED. WHEN I DRIVE THIS VEHICLE ON THE HIGHWAY ( AT POSTED SPEED OR LESS), IT FEELS AS THOUGH THE WIND WILL PICK IT UP & CARRY IT AWAY! IT SWAYS & SHIMMY'S CONSTANTLY. IT FEELS AS THOUGH HIGH AIR CURRENTS ARE CURCULATING INSIDE THE VEHICLE ALSO. IT DOES NOT FEEL SAFE AT ALL. WHAT SHOULD I DO? I AM RETIRED & LIVE ON A VERY MODEST INCOME, SO I CANNOT JUST GO HAVE THIS PROBLEM REPAIRED WITH NO THOUGHT OF THE COST. I ALSO HAVE ANOTHER PROBLEM WITH MY DODGE DURANGO. WHENEVER I HAVE THE WINDOW ( OR WINDOWS) OPEN AT ALL, WHETHER IT BE A CRACK OR COMPLETELY OPEN, A VERY LOUD, ALMOST DEAFENING ROAR ENTERS THE VEHICLE. I CAUSES SUCH HORRIBLE EAR PAIN TO ALL INSIDE THE DURANGO, THAT WE CAN NEVER HAVE THE WINDOWS OPEN AT ALL. THIS MAY SEEM LIKE A MINOR PROBLEM, BUT ACTUALLY IT IS NOT. BESIDES THE FACT THAT I AM PAYING FOR THIS VEHICLE THROUGH A LOAN & EXPECT IT TO PERFORM AS A NEW VEHICLE SHOULD, MY WIFE HAS SEVERE ASTHMA & MANY TIMES WILL NEED FRESH AIR IN ORDER TO BREATHE PROPERLY. IT IS NOT ALWAYS POSSIBLE TO STOP AT THE SIDE OF THE ROAD! PLEASE TELL ME WHAT I SHOULD DO. THANK YOU VEY MUCH!*AK

NHTSA ID

10100686

Incident

Nov 27, 2004

I OWN A NEW 2004 DODGE DURANGO LIMITED. IT HAS A DEALER ACTIVATED FEATURE THAT TILTS THE OUTSIDE REAR VIEW MIRRORS DOWNWARD FOR GREATER VISABILITY WHEN IN REVERSE. I HAD THAT FEATURE ACTIVATED AND FOUND THAT THE MIRRORS DID NOT TILT DOWNWARD SUFFICIENTLY FOR INCREASED VISIBILITY AS DESCRIBED IN THE OWNERS MANUAL. AFTER ACTIVATING THE FEATURE ON ANOTHER DURANGO, THE DEALER'S SALES AND SERVICE PERSONNEL ALL AGREED THAT IT DID NOT WORK AS DESCRIBED AND WAS INEFFECTIVE. THE DEALER'S SERVICE MANAGER PROMISED TO INITIATE AND FORWARD A DEFECTIVE ENGINEERING REPORT TO DODGE.*AK

NHTSA ID

10100143

Incident

Nov 10, 2004

WHEN TURNING STEERING WHEEL TO THE LEFT OR RIGHT STEERING WHEEL DOES NOT RETURN SMOOTHLY. THE DEALER REPLACED THE STEERING ARM BUT THAT DIDN'T CORRECT THE PROBLEM. *AK DURING THE TIME THE CONSUMER OWNED THE VEHICLE THE AIR BAG LIGHT ILLUMINATED AND THE REAR WIPER FELL OUT. *NM

NHTSA ID

10059750

Incident

Mar 12, 2004

Mileage

6,791 mi

I AM 6'1" AND THE REARVIEW MIRROR BLOCKS MY VIEW IN MY 2004 DODGE DURANGO. WHEN LOOKING RIGHT OR TURNING RIGHT THE REARVIEW MIRROR IS EYE LEVEL ON ME, HENCE CREATING A SERIOUS BLINDSPOT. I HAVE E-MAILED DODGE AND SEEN THE DEALER. DEALER DOESN'T WANT TO TOUCH IT AND HAVE RECEIVED NO RESPONSE BACK FROM DODGE FOR 2 MONTHS NOW. I SUGGESTED TO HAVE IT MOVED OR INSTALL A DIFFERENT MIRROR, BUT WAS TOLD THAT WOULD REQUIRE REPLACING THE FRONT WINDSHIELD.*AK

NHTSA ID

10074950

Incident

Apr 30, 2004

Mileage

100 mi

WHILE DRIVING ON THE HIGHWAY BETWEEN 50 AND 60 MPH REAR PASSENGER WINDOW HAD A WHISTLING SOUND AND VIBRATION. DEALER INDICATED NOBODY ELSE COMPLAINED ON THIS ISSUE. *AK

NHTSA ID

10061056

Incident

Mar 1, 2004

Mileage

1,000 mi