RoadVitals

2004 Dodge Durango Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1,114
Latest Oct 4, 2024
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
119

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Dodge Durango, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

575
reports

From owner reports, verbatim

The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine compartment. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 115,000.

NHTSA ID 11588740 · filed May 14, 2024

CAR WAS PARKED ON A THURSDAY, WAS RUNNING FINE WITH NO PROBLEMS. RAINED ALL WEEKEND. WENT TO START IT ON MONDAY MORNING, PRODUCED A HORRIBLE GRINDING NOISE AND WOULD NOT START. RESEARCH SHOWS THAT THE COWL HAS ALLOWED WATER TO LEAK UNDER THE HOOD AND PUDDLE ON THE MOTOR ALLOWING IT TO SEEP INTO THE INTAKE AND HYDROLOCK THE MOTOR. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THIS YEAR MAKE AND MODEL BUT NOTHING HAS BEEN DONE TO RESOLVE IT. NOW I AM WITHOUT A RUNNING VEHICLE AND CAN NOT AFFORD TO FIX IT OR REPLACE IT.

NHTSA ID 11389746 · filed Jan 25, 2021
All 575 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

230
reports

From owner reports, verbatim

I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.

NHTSA ID 11618187 · filed Oct 4, 2024

Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe smoke coming out from under the hood near the windshiled on the passenger side and before i could get to the front it turn to black smoke in and few seconds later it was on fire by the time i walk over to the dirver side. call 911 police got there frist in about 7 min it was so hot that it melting the windshiled i move to the other of the building that it was on the side of and look on as it burn fire department came, and in ten minutes the A/C lines popped and i heard the battery pop. the fire department put it out in about 3 sec . in ten minutes it had burn up just greatful to god i got out to look before trying to go to the service satation and ended up dead from blowing up the service station. i had taken it to McSweeney CHRYSLER DODGE Jeep RAM. ON 09/28/22 DASH LIGHTS COMING ON AND TACH DROPPING AND STICKING. REPLACE THE BATTERY I GOT FROM University Chrysler Dodge Jeep Ram of Anniston 08/13/22. replace the ALTERNATO I GOT From Autozone 08/13/2022.

NHTSA ID 11530055 · filed Jul 3, 2023
All 230 reports naming electrical

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

143
reports

From owner reports, verbatim

Airbag warning dash light comes on intermittently. The Takata airbag recall has been corrected, but the light still comes on. This warning light first appeared on, or about 6 months ago. I have not taken this vehicle back for dealer to re-inspect the issue. The obvious concern here, is whether or not the airbag will fail, when needed, or the airbag might deploy inadvertently.

NHTSA ID 11464952 · filed May 17, 2022

I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit , my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be SO

NHTSA ID 11434311 · filed Sep 25, 2021
All 143 reports naming airbags

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

67
reports

From owner reports, verbatim

The contact owns a 2004 Dodge Durango. The contact stated while driving approximately 65 mph, the vehicle jerked and automatically engaged into four-wheel drive. The vehicle was taken to the dealer where it was diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

NHTSA ID 11419148 · filed Jun 1, 2021

VEHICLE SWITCHING INTO 4LOCK WITHOUT INDICATION ON DASH OR WARNING OF WHEN IT WILL HAPPEN. SVC LIGHT COMING ON AND OFF OFTEN AT LOW SPEEDS TURNING THE VEHICLE IS UNPREDICTABLE AND DANGEROUS TO DRIVE DUE TO THE ADDITIONAL GAS THAT NEEDS TO BE APPLIED TO GET THE CAR TO MOVE... IT THEN JUST SUDDENLY LETS GO.

NHTSA ID 11321912 · filed Apr 22, 2020
All 67 reports naming powertrain (other)

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

58
reports

From owner reports, verbatim

I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.

NHTSA ID 11618187 · filed Oct 4, 2024

While driving my vehicle this morning my odometer completely shut off while on the freeway and all my little lights on the dashboard went on. My turn signals, as well as my brake lights stopped working as well.

NHTSA ID 11513425 · filed Mar 23, 2023
All 58 reports naming driver assistance

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

35
reports

From owner reports, verbatim

I WAS GETTING GAS AND AS I PULLED OUT OF THE GAS STATION I WAS GETTING A LOAD TICKING NOISE. TO FIND OUT LATER MY 5.7 HIMI LIFTER AND CAM SHAFTS NEEDS TO BE REPLACED. I GET A REGULAR OIL CHANGE AND FILTER CHANGE. I AM NOT SURE WHY THIS IS HAPPENING BUT I DID SEE THAT THIS IS NORMAL AND 5.7 HIMIS DODGE DURANGOS AND NOT UNDERSTANDING WHY IT HASN'T BEEN RECALLED. I'M A MOTHER OF 3 LITTLE ONES AND I'M TERRIFIED WE CAN GET STRANDED IF MY ENGINE DECIDES TO GO OUT DUE TO THIS ISSUE.

NHTSA ID 11222429 · filed Jun 25, 2019

1. RECALL FAILED TO REPAIR AIR BAG FAILURE. CURRENTLY - AIRBAGS ARE NOT FUNCTIONAL (DASH WARNING LIGHT). 2. AT APPROXIMATELY 72,000 MILES - VEHICLE BEGAN TO SHOW SIGNS OF RUST THROUGH AT BOTH REAR QUARTER PANELS AND BOTH ROCKER PANELS. BY 85000 MILES - COMPLETE BODY RUST THROUGH FAILURE WAS IRREPARABLE - VEHICLE WAS MAINTAINED EXCEPTIONALLY CLEAN. 3. AT 100000 MILES - NOTED BY WAY OF MECHANIC THAT THE ENGINE WAS 'SLUDGED UP' TO THE POINT THAT THE VALVE TRAIN WAS STARVED OF LUBRICATION AND SUBSEQUENTLY - THE ENGINE HAS ENCOUNTERED WHAT APPEARS TO BE A TOTAL CATASTROPHIC FAILURE. VALVES, LASH ADJUSTER, PISTON ROD OR BEARINGS MAY ALL BE DESTROYED DIRECTLY DUE TO POOR DESIGN AND LOW QUALITY COMPONENTS FROM FCA. THERE ARE HUNDREDS (THOUSANDS) OF SIMILAR COMPLAINTS ACROSS MULTIPLE MEDIA REGARDING THIS 'FAMILIAR' DODGE ENGINE BREAKDOWN. FCA - OF COURSE - DENIES CULPABILITY CITING POOR USER MAINTENANCE. I HAVE RECORDS OF ALL OIL CHANGES FOR THE SUBJECT VEHICLE AT 3000 MILE INTERVALS CONSISTENTLY FROM THE DATE OF PURCHASE (5/2004), I SAY - 'FCA? TIME TO OWN UP TO THIS PROBLEM AND DO THE RIGHT THING.

NHTSA ID 11019201 · filed Aug 23, 2017
All 35 reports naming body & structure

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

33
reports

From owner reports, verbatim

TAKATA RECALL. I HAD THE PASSENGER SIDE AIRBAGS REPAIRED ON 3/2/18 AT GLENN THOMAS IN SIGNAL HILL, CA. ON THIS DAY AFTER I WAS INFORMED THE JOB FOR THE AIR BAG REPAIR WAS COMPLETED. I SIGNED THE PAPERS ,AND I DROVE OFF THE LOT. I IMMEDIATELY NOTICED THAT THE AIRBAG INDICATOR LIGHT WAS ON THE MY DASH. I WAS ONLY 10 MINUTES AWAY, SO I IMMEDIATELY CALLED THE SERVICE ADVISOR AND LEFT A VOICE MESSAGE. BUT I WENT AHEAD AND DROVE BACK TO THE DEALERSHIP SO THEY COULD SEE THAT THE LIGHT WAS ON. I BROUGHT THE CAR BACK IN AND THE SERVICE ADVISOR PUT THE DIAGNOSTICS TOOL ON THE CAR AND IT GAVE HIM A PRINTOUT OF POSSIBLE ISSUES. HE THEN HAD A TECHNICIAN LOOK AT THE CAR. I WAITED IN THE CUSTOMER WAITING ROOM. WITHIN 30 MINUTES, THE ADVISOR CAME INTO THE WAITING AREA AND TOLD ME IT WAS THE SEAT TRACKING SENSOR ? (I MAY HAVE THE CORRECT WORDING INCORECCT) . I WAS THEN QUOTED A REPAIR PRICE OF $270 FOR ONE SEAT (DRIVER'S SIDE). I WAS TOLD THEY ONLY HAVE 1 PART IN STOCK AT THE TIME AND THAT IT WOULD BE 3 HOURS TO REPAIR. I DID NOT HAVE THE TIME TO WAIT FOR THIS REPAIR NOR DID I HAVE THE $270 FOR THE REPAIR. I THEN ASKED CAN THE CAR BE DRIVEN WITH THE AIRBAG INDICATOR LIGHT ON, AND I WAS TOLD YES, BUT THE AIRBAGS MAY NOT WORK PROPERLY IF INVOLVED IN A ACCIDENT (CRASH). MY QUESTION... IS IF THIS SEAT TRACKING SENSOR IS IMPORTANT TO THE FUNCTIONALITY OF THE AIR BAGS WHY IS THIS NOT COVERED UNDER THE TAKATA AIRBAG RECALL. AND WHY IS IT NOT FREE TO THE CUSTOMER. I SHOULD NOT HAVE TO PAY FOR THIS REPAIR IF THERE IS A OPEN ACTIVE RECALL AND THIS REPAIR FOR THE SEAT TRACKING IS DIRECTLY RELATED TO THE AIRBAGS. I WOULD APPRECIATE IT IF THIS CAN BE LOOKED INTO FURTHER. TAKATA AIRBAG REPAIR PERFORMED BY: GLENN THOMAS DODGE CHRYSLER JEEP 2100 EAST SPRING ST SIGNAL HILL, CA 90755 562-426-5111 SERVICE ADVISOR: KOREY WONG REPAIRED: 3/2/2018

NHTSA ID 11076275 · filed Mar 5, 2018

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE INTERIOR LIGHTING SYSTEM FAILED TO ILLUMINATE WHEN THE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,800.

NHTSA ID 10903867 · filed Sep 6, 2016
All 33 reports naming interior & seats

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

31
reports

From owner reports, verbatim

Driving home the steering became very stiff hard to drive , Made it home, power steering pouring out . found out the hydraulic transfer lines had burst Only 100,000 miles on durango. Lucky i was not driving on the express way. dodge durango 2004 5.7 L v8 2wd piece of junk

NHTSA ID 11471463 · filed Jun 28, 2022

VEHICLE WILL DIE WITHOUT WARNING YOU HOLE DRIVING CAUSING A SERIOUS RISK FOR COLLISION. ENGINE STOPS RUNNING AND IS VERY HARD TO STEER OR STOP WITH NO POWER.

NHTSA ID 11266611 · filed Oct 6, 2019
All 31 reports naming steering

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

31
reports

From owner reports, verbatim

I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.

NHTSA ID 11618187 · filed Oct 4, 2024

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS GOING DOWN A GRAVEL ROAD AND THE BRAKES MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT STOP AND T-BONED THE OTHER VEHICLE. THE ENTIRE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE VEHICLE WAS TOTALED AND THE FRAME WAS FRACTURED IN HALF. THE DRIVER OF THE VEHICLE SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND BACK. ONE PASSENGER WAS TRANSPORTED BY TO THE HOSPITAL VIA AMBULANCE AND ANOTHER PASSENGER WAS DRIVEN TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. TRI LAKES FORD (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) ACKNOWLEDGED THE AIR BAGS BEING REPLACED ON OCTOBER 22, 2019, BUT DENIED ANY RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING. THE CONTACT CALLED AN ATTORNEY WHO ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 250,000. *DT *TR *DT*JB

NHTSA ID 11289312 · filed Dec 16, 2019
All 31 reports naming brakes

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

31
reports

From owner reports, verbatim

I BOUGHT MY DURANGO AT A USED DEALERS. IT HAD 56000 MILES ONE OWNER, 2010, CENTER COLUMN PANEL OVER HEATED AND YOU COULD SMELL PLASTIC BURNING. THE RADIO SHUT OFF THE AIR CONDITION CONTROLS WELL ACTUALLY EVERYTHING WAS SO HOT YOU HAD TO TURN OFF TRUCK TO LET THAT CENTER PANEL COOL DOWN BEFORE YOU COULD TURN THEM OFF,THE NEXT THING I STARTED HEARING A BAD SHIFTING NOISE AND IT BANGED REALLY LOUD LIKE FROM THE REAR END I ASSUMED. NO MATTER IF YOU WERE DRIVING SLOW OR FAST THE TRUCK WOULD DOWNSHIFT AND SOUNDING LIKE A ROD OR SOMETHING WAS GOING TO COME THROUGH THE FLOOR. I HAVE ALL OF THE MAINTENANCE DOWN WHEN WAS TOLD BUT THIS DIDN'T HELP AT THE TIME THE DOWNSHIFTING STARTED IT WAS 90,000 MILES ,NOW I AM AT 93,000 -OR 98,000 MILES AND SOMETHING IS REALLY KNOCKING TO ME I THOUGHT IT MIGHT HAVE BEEN A FAN HITTING THE RADIATOR BUT NOT THE CASE, IT ALSO STALLS OUT IN THE RAIN AND ENGINE WONT START UNTIL AFTER RAIN HAS STOPPED, IT STALLS OUT ON SUNNY DAYS FOR NO REASON. YOU STILL HERE A THUD NOISE OR IT DOWNSHIFTING HARD AT 15 MILES AN HOUR OR IF YOU GO ANY SPEED IT CONTINUES TO DOWN SHIFT SHAKING THE VEHICLE. THE WINDSHIELD WASHER BUTTON BROKEN OFF FROM UNDER THE HOOD THE RUBBER AROUND THE HOOD KEEPS FALLING OFF INSIDE PANEL LIGHTS ARE SHORTING OUT. WHATS WRONG WITH THIS TRUCK GOOD CARE FANTASTIC VEHICLE LOVE IT BUT IT HAS ISSUES BAD ISSUES. NOT DRIVABLE 930000# *KB

NHTSA ID 10441933 · filed Dec 31, 2011

HAVE HAD ONGOING PROBLEM WITH THE ENGINE CUTTING OUT FOR LAST 18 MONTHS. REPLACED PLUGS AND WIRES. PROBLEM STILL PERSISTS. USUALLY OCCURS WHILE NOT GIVING GAS. OCCURRED ONCE WILL TURNING INTO A PARKING LOT. POWER STEERING WENT OUT AND VEHICLE MANEUVERED INTO ONCOMING LANE RIGHT OF WAY. NO COLLISION OCCURRED. *TR

NHTSA ID 10305682 · filed Feb 4, 2010
All 31 reports naming transmission

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

30
reports

From owner reports, verbatim

THE FUEL TANK INLET CHECK VALVE IS NOT WORKING PROPERLY CAUSING FUEL TO NOT GO IN THE TANK AND SPILL OUT AS IF ITS FULL WHEN ITS NOT. THE UNDERLYING ISSUE IS THAT ITS ONLY LISTING A RECALL ON 2005 MODELS WHEN ALL VEHICLE AFFECTED SHOULD BE ADDED. THIS IS A MANUFACTURING ISSUE AND NO OWNERS SHOULD HAVE TO PAY FOR THEIR MISTAKE

NHTSA ID 11337705 · filed Jul 6, 2020

COWL UNDER WINDSHIELD DOES NOT DIVERT WATER FROM ENGINE BAY. WATER POOLS ON ENGINE, GETTING INTO THE COIL-OVER-PLUGS (COP) AND INTAKE(GASKET) CAUSING HESITATION STALLING AND ENGINE FAILURE AFTER BEING EXPOSED TO WATER. RAIN, CAR WASH, USING THE WINDSHIELD WASHER. CHRYSLER HAS MADE 7 DIFFERENT VERSIONS OF THE COWL TO ADDRESS THE ISSUE BUT HAS NEVER ISSUED AN OFFICIAL RECALL. THOSE WHO DO NOT HAVE THE LATEST VERSION OF THE COWL (PART# 55362453AK) HAVE TO PAY FOR THE PART AND HAVE IT INSTALLED OR RISK HAVING ENGINE FAILURE WHILE DRIVING DOWN THE ROAD IN THE RAIN. PART THAT SHOULD BE INCLUDED IN RECALL 55362453AK "COWL" THIS IS A KNOWN ISSUE REPORTED BY "DURANGO" OWNERS THAT IS ALL OVER THE INTERNET

NHTSA ID 11253530 · filed Sep 5, 2019
All 30 reports naming fuel system

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

21
reports

From owner reports, verbatim

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. DURING INCLEMENT WEATHER, WATER INTRUSION OCCURRED NEAR THE FRONT OF THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT OWNED THE VEHICLE FOR LESS THAN 30 DAYS. ALSO, WHEN THE VEHICLE WAS DRIVEN THROUGH AN AUTOMATIC CAR WASH IN NEUTRAL, THE VEHICLE FAILED TO RESTART AND ONLY RESTARTED AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN ADVISING THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID 10984332 · filed May 8, 2017

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE EXTERIOR REARVIEW MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID 10874036 · filed Jun 13, 2016
All 21 reports naming visibility

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

20
reports

From owner reports, verbatim

2004 DODGE DURANGO. CONSUMER WRITES IN REGARD TO RUSTING OF THE HITCH.

NHTSA ID 11491264 · filed Oct 28, 2022

I HAVE A 2004 DODGE DURANGO SLT 5.7L HEMI. NEVER HAD ANY BIG ISSUES WITH IT UNTIL IN 2014 I WAS DRIVING HOME FROM WORK ON THE HIGHWAY WHEN I HEARD A LOUD BANG AND LOUD KNOCKING NOISES FOLLOWED SHORTLY BY AN ABRUPT SHUT OFF. I TRIED IMMEDIATELY TO GET TO THE SIDE OF THE ROAD BUT WHEN I LOST POWER STEERING FROM THE ENGINE CEIZING AND COULDN'T CORRECT MYSELF ENOUGH SO I WENT DOWN THE HILL OFF THE SIDE OF THE HIGHWAY WHILE TRYING TO BREAK WITH NO BRAKE BOOSTER ANYMORE AS WELL. I ENDED UP RUNNING INTO A COUPLE SMALL TREE'S AND FINALLY STOPPING . AIR BAGS DIDN'T DEPLOY AND I ONLY JAMMED MY FINGER AND HURT MY BACK SOME BUT I ONLY MISSED A LARGER GROUP OF TREE BY INCHES. MY FRONT BUMPER WAS RIPPED OFF, MY DRIVERS SIDE HEADLIGHT WAS BROKE AS WELL AS MY GRILLE AND MY WINDSHIELD CRACKED. I TOOK IT TO MY MECHANIC AND FOUND OUT THAT THE ENGINE "HYDROLOCKED" AND A PISTON ROD PUNCHED THROUGH MY ENGINE AND BROKE A LOT OF OTHER THINGS INTERNALLY. NEEDLESS TO SAY THE ENGINE IS GONE. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THERE ARE HUNDREDS MORE PEOPLE THAT HAD THIS HAPPEN TO THEIR 04 AND 05 DODGE DURANGO WITH THE 5.7L HEMI. APPARENTLY THE WATER RUNS RIGHT DOWN ONTO THE ENGINE AND POOLS UP AND THE INTAKE IS FAULTY SO IT SUCKS THAT WATER UP AND CAUSES A CATASTROPHIC HYDROLOCK WITH THE ENGINE WHICH COULD KILL SOMEONE IF THEY LOSE POWER STEERING AND POWER BRAKES WITHIN A SECOND. I'VE BEEN TRYING TO SAVE TO GET A NEW ENGINE (WHICH WILL COST ABOUT $3800 ALONE) BECAUSE I BOUGHT THIS FOR TOO MUCH AND NEITHER DODGE OR MY INSURANCE WOULD COVER IT SO IT'S NOW A PILE OF SCRAP UNTIL I HOPEFULLY CAN GET A NEW ENGINE OR HAVE DODGE BUY THIS DEATH TRAP BACK. DODGE NEEDS TO BUY THESE BACK OR FIX THEM! THIS IS BY FAR NOT AN INDIVIDUAL CASE AND IT IS VERY DANGEROUS AND COSTLY!

NHTSA ID 10763307 · filed Sep 12, 2015
All 20 reports naming other / unspecified

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

20
reports

From owner reports, verbatim

I HAD STOPPED AT A STOP SIGN AND ATTEMPTED TO TURN LEFT. AS SOON AS I TOOK MY FOOT OFF BRAKE & ONTO GAS, CAR COMPLETELY STOPPED AND SHUT OFF, LEAVING THE CAR IN THE MIDDLE OF THE INTERSECTION. IT WAS RAINING & SIMILAR HAS HAPPENED TWICE BEFORE DURING RAIN. BOTH PREVIOUS TIMES THOUGH, ALL ELECTRICAL SYSTEMS WOULD WORK BUT I WOULD HAVE TO WAIT ABOUT 15 MINUTES UNTIL CAR WOULD RESTART. THIS TIME HOWEVER, NOTHING WAS WORKING, NOT EVEN HAZARD FLASHERS. EVERY TIME I TRIED RESTARTING, DASHBOARD LIGHTS WOULD BLINK RANDOMLY. I TOOK THE BATTERY TO BE TESTED, WHICH TESTED FINE. IT HAS NOW BEEN 3 DAYS AND CAR WILL NOT RESTART, SAME LIGHTING ISSUES WHEN EVER I HAVE THE KEY IN THE IGNITION, AND NOTHING ELECTRICAL IS WORKING INCLUDING THE KEY TO UNLOCK THE DOORS REMOTELY.

NHTSA ID 11184159 · filed Mar 4, 2019

TAKATA RECALL AND ELECTRICAL INTERIOR LIGHTS STAY ON DIMMER DON'T WORK NEEDS CLUSTER REPLACED DEALER SAYS THAT IT MAY NOT BE AVAILABLE AFTER KEEPING MY CAR FOR 5 DAYS AS OF TODAY 12 -31-18 THEY SAY THEY CAN'T GIVE IT BACK TO ME BECAUSE OF THE ELECTRIC RECALL!?

NHTSA ID 11164317 · filed Dec 31, 2018
All 20 reports naming exterior lighting

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

18
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOBBLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO DORMAN DODGE (724 S HARRIS ST, SANDERSVILLE, GA 31082, (478) 552-5111) WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID 11166449 · filed Jan 11, 2019

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT TIE ROD FRACTURED PREMATURELY. WHEN THE CONTACT STARTED THE ENGINE, A LOUD NOISE EMITTED FROM THE FRONT END. THE CONTACT, AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND FOUND THAT THE FRONT TIE ROD FRACTURED IN THE MIDDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. UPDATED 05/17/17*LJ *CN

NHTSA ID 10955751 · filed Feb 21, 2017
All 18 reports naming suspension

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

14
reports

From owner reports, verbatim

THE SEAT BELT FASTENER FELL APART. PLASTIC CASING SEPARATED AND COMPONENTS THAT LOCK SEAT BELT INTO FASTENER FELL OUT. THIS IS IN THE THIRD ROW WHICH IS USED RARELY. QUICK SEARCH ONLINE SHOWS THAT THIS SEEMS TO BE A FREQUENT PROBLEM THAT HAS NOT BEEN ADDRESSED BY A RECALL. CONSIDERING THE BACK SEAT (THIRD ROW) IS PRIMARILY FOR CHILDREN GIVEN THE LIMITED LEG ROOM IT IS ESPECIALLY CONCERNING. *JS

NHTSA ID 10461112 · filed Jun 9, 2012

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE DRIVER SIDE SEAT BELT FAILED TO UNLOCK AND WAS CUT IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,543 AND THE CURRENT MILEAGE WAS 85,553.

NHTSA ID 10445583 · filed Jan 27, 2012
All 14 reports naming seat belts

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

13
reports

From owner reports, verbatim

2004 DODGE DURANGO, 5.7 HEMI. THE TRANSFER CASE MOTOR FAILING AND THE SERVICE 4WD LIGHT STARTING OFF BLINKING HERE AND THERE. THEN WENT STEADY AND LOCKED IN 4WD. *TR

NHTSA ID 10652713 · filed Nov 5, 2014

TL* THE CONTACT OWNS A 2004 DODGE DURANGO EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE 245/70/R17. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRES VIBRATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THE TIRES WERE BALANCED, AN ALIGNMENT WAS PERFORMED, AND THE TIE RODS WERE INSPECTED. THE REPAIR SHOP FOUND NO FAILURE THAT WOULD CAUSE VIBRATION OF THE VEHICLE. THE FAILURE MILEAGE OF TIRES WAS 1,000 AND THE CURRENT MILEAGE OF TIRES WAS 8,000. THE CURRENT MILEAGE OF THE VEHICLE WAS 125,000. THE VIN WAS UNAVAILABLE.

NHTSA ID 10462993 · filed Jun 25, 2012
All 13 reports naming tires & wheels

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

5
reports

From owner reports, verbatim

DT: THE CONTACT OWNED A 2004 DODGE DURANGO. AIR CONDITIONER AS WELL AS THE REMOTE CONTROL SWITCH. MALFUNCTIONED. THE SYSTEM BLEW OUT STEAMING HOT AIR BECAUSE OF A SHORT CIRCUIT. IT WAS SO HOT IN THE VEHICLE THAT CONSUMER WAS UNABLE TO DRIVE FOR A LONG PERIOD OF TIME IN HOT WEATHER. DEALER COULD NOT FIND OUT WHAT WAS THE CAUSE OF THE PROBLEM. . WHEN THIS OCCURRED THE REMOTE KEY DID NOT WORK. ALSO, ALL THE ELECTRONIC FEATURES IN THE VEHICLE STOPPED WORKING. THIS INTERFERED WITH THE NAVIGATIONAL SYSTEM. CONSUMER REPORTED THIS TO THE MANUFACTURER, AND THEY HAVE NOT CONTACTED HIM. *AK

NHTSA ID 10129498 · filed Jul 20, 2005

WHILED DRIVING VEHICLE AT 50 MPH THE HEATED SEAT BURNED CONSUMER'S BACK AND INSIDE OF HIS RIGHT THIGH. TOOK VEHICLE TO A LOCAL MECHANIC, AND THEY CHECKED HEAT CONTROL, AND COULDN'T FIND ANYTHING WRONG. CONSUMER WAS TAKEN TO THE EMERGENCY ROOM WITH SECOND DEGREE BURNS.*AK

NHTSA ID 10115381 · filed Mar 18, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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