2004 Dodge Durango Owner Complaints

I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.

NHTSA ID

11618187

Incident

Oct 4, 2024

The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine compartment. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 115,000.

NHTSA ID

11588740

Incident

Jan 1, 2012

Mileage

115,000 mi

Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe smoke coming out from under the hood near the windshiled on the passenger side and before i could get to the front it turn to black smoke in and few seconds later it was on fire by the time i walk over to the dirver side. call 911 police got there frist in about 7 min it was so hot that it melting the windshiled i move to the other of the building that it was on the side of and look on as it burn fire department came, and in ten minutes the A/C lines popped and i heard the battery pop. the fire department put it out in about 3 sec . in ten minutes it had burn up just greatful to god i got out to look before trying to go to the service satation and ended up dead from blowing up the service station. i had taken it to McSweeney CHRYSLER DODGE Jeep RAM. ON 09/28/22 DASH LIGHTS COMING ON AND TACH DROPPING AND STICKING. REPLACE THE BATTERY I GOT FROM University Chrysler Dodge Jeep Ram of Anniston 08/13/22. replace the ALTERNATO I GOT From Autozone 08/13/2022.

NHTSA ID

11530055

Incident

May 15, 2023

While driving my vehicle this morning my odometer completely shut off while on the freeway and all my little lights on the dashboard went on. My turn signals, as well as my brake lights stopped working as well.

NHTSA ID

11513425

Incident

Mar 23, 2023

2004 DODGE DURANGO. CONSUMER WRITES IN REGARD TO RUSTING OF THE HITCH.

NHTSA ID

11491264

Incident

Oct 28, 2022

While driving in rain my car stalls and gets shaky. I had it cut off in the midst of driving which can cause harm to myself and others. The cowl doesn’t protect the components under the hood from moisture when it rain causing my vehicle not to function properly. As a result of this my engine light has displayed but goes away when it stops raining. Not a safe car to drive in the rain.

NHTSA ID

11472935

Incident

Jul 8, 2022

Driving home the steering became very stiff hard to drive , Made it home, power steering pouring out . found out the hydraulic transfer lines had burst Only 100,000 miles on durango. Lucky i was not driving on the express way. dodge durango 2004 5.7 L v8 2wd piece of junk

NHTSA ID

11471463

Incident

Jun 28, 2022

Airbag warning dash light comes on intermittently. The Takata airbag recall has been corrected, but the light still comes on. This warning light first appeared on, or about 6 months ago. I have not taken this vehicle back for dealer to re-inspect the issue. The obvious concern here, is whether or not the airbag will fail, when needed, or the airbag might deploy inadvertently.

NHTSA ID

11464952

Incident

Feb 4, 2021

I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attached to. While leaving my door locks were going up and down like they were a possessed pissed of psycho spirit , my steering wheel didn't lock anymore, and I decided to wash my car in a CAR WASH which almost got me a rear end incident from the car behind me because my 2004 DODGE DURANGO SUDDENLY SHUT OFF. I was scared and my heart dropped down through me bottom like being pulled over for a ticket by the police would. So it decided to rain.OH MY GOSH. If MN wasn't a rainy place I wouldn't be SO

NHTSA ID

11434311

Incident

Jun 16, 2021

The contact owns a 2004 Dodge Durango. The contact stated while driving approximately 65 mph, the vehicle jerked and automatically engaged into four-wheel drive. The vehicle was taken to the dealer where it was diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

NHTSA ID

11419148

Incident

Mar 1, 2018

Mileage

100,000 mi

CAR WAS PARKED ON A THURSDAY, WAS RUNNING FINE WITH NO PROBLEMS. RAINED ALL WEEKEND. WENT TO START IT ON MONDAY MORNING, PRODUCED A HORRIBLE GRINDING NOISE AND WOULD NOT START. RESEARCH SHOWS THAT THE COWL HAS ALLOWED WATER TO LEAK UNDER THE HOOD AND PUDDLE ON THE MOTOR ALLOWING IT TO SEEP INTO THE INTAKE AND HYDROLOCK THE MOTOR. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THIS YEAR MAKE AND MODEL BUT NOTHING HAS BEEN DONE TO RESOLVE IT. NOW I AM WITHOUT A RUNNING VEHICLE AND CAN NOT AFFORD TO FIX IT OR REPLACE IT.

NHTSA ID

11389746

Incident

Jan 25, 2021

GOOD DAY I OWN A PRECIOUS 04 DODGE DURANGO I'VE BEEN MAINTAINING WELL OVER THE YEARS. BUT AS OF LATE SOME ISSUES AROSE WITH MY AIR BAG SENSOR AND OIL LIGHT FLICKERING ON DASH WHEN BRAKE AT IDLE. I DON'T DRIVE TOO FREQUENTLY EXCEPT THE NORMAL WORK SCHEDULE MON-FRI SO I DONT GO FAR ESPECIALLY SINCE THESE PROBLEMS AROSE NEVER BEEN IN AN ACCIDENT NOR INTERGRATED PARTS

NHTSA ID

11386885

Incident

Oct 14, 2020

BLOWN ENEGINE DUE TO CYCLINDER MISFIRE AND BNDING ROD CAUSED BY FAULTY COWL PANEL. THIS HAPPENED WHEN IT RAINED I WENT TO START ENEGINE AND IT BLEW

NHTSA ID

11374726

Incident

Aug 15, 2020

Mileage

118,000 mi

TRIED TO BUY A CAR ON 7/6/20, DEALERSHIP RAN CARFAX ON MY CAR TO DETERMINE TRADE IN VALUE. WAS MADE AWARE THERE WAS POSSIBLE ODOMETER ROLLBACK. CONTACTED THE DEALER WE PURCHASED THE CAR FROM IN 2013. SENT COPY OF CARFAX TO SHERRY CARREY (OFFICE MGR) SHE TOLD ME IF WAS PROBABLY JUST A TYPO & SHE HAS HAD SUCCESS IN FIXING THINGS LIKE THIS IN THE PAST. SHE ASKED ME TO GIVE HER A LITTLE TIME TO GATHER SERVICE RECORDS & PREVIOUS RUTILE INFORMATION. THAT WAS ON 7/9/20. I HAVE NOT HEARD FROM THEM SINCE & THEY WON'T TAKE MY CALLS. I LOST HAVE NOW LOST OUT ON 2 CARS I TRIED TO PURCHASE. I HAVE COPIES OF THE CARFAX, SALES CONTRACT, TITLE & SOME SERVICE RECORDS. WE WERE SHOCKED TO LEARN THIS, WHEN TRYING TO SELL THE CAR. PLEASE ADVISE

NHTSA ID

11349873

Incident

Jul 6, 2020

Mileage

152,000 mi

I TOOK MY DURANGO IN FOR 3 RECALLS AT KELLY BLUE BOOKS DIRECTION AFTER PUTTING MY VIN IN FOR CHECK ON WEBSITE. I WENT TO BILL LUKE 2425 W CAMELBACK RD INVOICE NUMBER [XXX] AND NOW MY DRIVER SEAT IS NOT ABLE TO BE ACCESSED FROM OUTSIDE MY DOOR BY KEY FOB, MANUAL UNLOCK OR DOOR HANDLE. MY DOOR BEEPS LIKE ITS AJAR, MY TIRE LIGHT IS ON MY DASH, THE RADIO CUTS OUT IN AND OUT. I SPOKE WITH MANAGER 2 TIMES. I CALLED THE 800 NUMBER HE PROVIDED. HE STATED IT WASN'T THEIR FAULT AND REFUSED TO CORRECT IT. IT WAS NOT LIKE THAT BEFORE I DROPPED IT OFF AND I ADDRESSED IT BEFORE LEAVING THE LOT. IM SUPPOSED TO DRIVE ACROSS COUNTRY TO MN AND BE WORKING. IM TERRIFIED. MY FIANCE DIED. A WIRING OVERHEATING FIRE ON HIS WAY TO MN AND TO ME. I WANT MY VEHICLE FIXED AND SAFE. MY NAME IS [XXX]. 2 RECALLS WERE AIRBAGS AND THE OTHER WAS A WIRING ISSUE OF OVERHEATING AND CAUSING A FIRE. MY VEHICLE IS IN HORRIBLE SHAPE NOW. IT HAPPENED 08/05/2020 CUSTOMER NUMBER [XXX] G07 SAFETY RECALL REMOVED AND TESTED INSTRUMENT PANEL CLUSTER. MOVED DOME LIGHT CIRCUIT FLASHED THE CCN. PLEASE ADDRESS THE DEALERSHIP AND FIX MY WIRING AND DOOR THAT IS NOT ABLE TO BE USED EVEN TO GET IN NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

NHTSA ID

11343837

Incident

Aug 5, 2020

Mileage

188,000 mi

THE PROBLEM HAPPENS TO EVERY HEMI VEHICLE. AS IT AGE. EXHAUST MANIFOLD WILL START TO LEAK. MAKING A TICKING SOUND.

NHTSA ID

11340465

Incident

Jul 19, 2020

Mileage

200,000 mi

THE FUEL TANK INLET CHECK VALVE IS NOT WORKING PROPERLY CAUSING FUEL TO NOT GO IN THE TANK AND SPILL OUT AS IF ITS FULL WHEN ITS NOT. THE UNDERLYING ISSUE IS THAT ITS ONLY LISTING A RECALL ON 2005 MODELS WHEN ALL VEHICLE AFFECTED SHOULD BE ADDED. THIS IS A MANUFACTURING ISSUE AND NO OWNERS SHOULD HAVE TO PAY FOR THEIR MISTAKE

NHTSA ID

11337705

Incident

Oct 22, 2019

Mileage

220,000 mi

TRANSMISSION MOTOR CASE ACTUATOR SWITCHES ON AND OFF ON IT'S OWN OR WHEN I HIT THE UNLOCK BUTTON ON THE REMOTE. THE SVC 4WD/4LO SERVICE ENGINE LIGHTS COME ON AND OFF AT RANDOM TIMES AS I AM DRIVING. AT TIMES IT WON'T MOVE ALTHOUGH EVERYTHING IS ON AND WAS RUNNING FINE A MOMENT AGO ESPECIALLY WHEN YOU COME TO A STOP OR SLOW DOWN. *TR

NHTSA ID

11329179

Incident

Jan 6, 2020

Mileage

147,500 mi

VEHICLE SWITCHING INTO 4LOCK WITHOUT INDICATION ON DASH OR WARNING OF WHEN IT WILL HAPPEN. SVC LIGHT COMING ON AND OFF OFTEN AT LOW SPEEDS TURNING THE VEHICLE IS UNPREDICTABLE AND DANGEROUS TO DRIVE DUE TO THE ADDITIONAL GAS THAT NEEDS TO BE APPLIED TO GET THE CAR TO MOVE... IT THEN JUST SUDDENLY LETS GO.

NHTSA ID

11321912

Incident

Mar 11, 2020

Mileage

180,000 mi

MY ENGINE SHUTS OFF WHILE I AM DRIVING MY VEHICLE . WITHOUT WARNING. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE COMES TO A COMPLETE STOP WHEN IT SHUTS OFF.

NHTSA ID

11308759

Incident

Feb 12, 2020

WHILE I WAS DRIVING THE 4 WHEEL DRIVE TURNS ON AND OFF AUTOMATICALLY 1 TIME IN A PARKING LOT GOING 5 MPH AND THE 2 AND TIME DRIVING 30 MPH. THE WHEELS FELT LIKE THEY LOCKED UP HAD TO PULL TO THE SIDE OF THE ROAD

NHTSA ID

11298537

Incident

Jan 9, 2020

Mileage

251,000 mi

WENT TO GO START DURANGO & HEARD A LOUD BOOM, & NOW IT SEEMS TO BE KNOCKING & NOT DRIVABLE NOW, AFTER DO RESEARCH ONLINE WE CAM ACROSS THAT ON THESE MODELS (2004 DODGE DURANGO 5.7 HEMI MAGNUMS) IT SEEMS TOO LEAK WATER INTO WHERE THE ENGINE IS DUE TO HOOD MANIFOLD IS DESIGNED HORRIBLY & WATER LEAKS ON WIRES, SPARK, PLUGS, ENGINE ETC. ETC. WE'VE NOTICED WHEN WE DROVE IN THE RAIN OR EVEN GOING THROUGH A CARWASH THAT THE DURANGO WOULD SPUTTER AS IF IT WAS GOING TO DIE & IT HAS A COUPLE TIMES & TOOK ABOUT 15 MINS TO START AGAIN, AFTER THIS EVENT HAS HAPPENED WE THANK GOD THAT IT HAPPENED AT HOME & NOT ON THE INTERSTATE AROUND OTHER VEHICLES BECAUSE THIS IS A SERIOUS SAFELY ISSUE THAT NEEDS TO BE ADDRESSED & NOW WE ARE OUT OF A VEHICLE AT THE MOMENT AND WE ARE STILL CURRENTLY MAKING PAYMENTS ON THIS VEHICLE FOR ANOTHER YEAR AND A HALF AT-LEAST.

NHTSA ID

11292297

Incident

Dec 27, 2019

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS GOING DOWN A GRAVEL ROAD AND THE BRAKES MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT STOP AND T-BONED THE OTHER VEHICLE. THE ENTIRE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE VEHICLE WAS TOTALED AND THE FRAME WAS FRACTURED IN HALF. THE DRIVER OF THE VEHICLE SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND BACK. ONE PASSENGER WAS TRANSPORTED BY TO THE HOSPITAL VIA AMBULANCE AND ANOTHER PASSENGER WAS DRIVEN TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. TRI LAKES FORD (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) ACKNOWLEDGED THE AIR BAGS BEING REPLACED ON OCTOBER 22, 2019, BUT DENIED ANY RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING. THE CONTACT CALLED AN ATTORNEY WHO ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 250,000. *DT *TR *DT*JB

NHTSA ID

11289312

Incident

Dec 11, 2019

Mileage

250,000 mi

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A POST CARD IN THE MAIL FOR AN UNKNOWN RECALL. THE CONTACT TOOK THE VEHICLE TO GRAVA CHRYSLER DODGE JEEP RAM SRT (29 MYSTIC AVE, MEDFORD, MA 02155, (781) 391-8950) TO HAVE THE VEHICLE REPAIRED. PRIOR TO THE RECALL REPAIR BEING PERFORMED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 146,000.

NHTSA ID

11288216

Incident

Jun 1, 2018

Mileage

146,000 mi

EARLY MORNING AFTER A HEAVY RAIN THE VEHICLE WAS STARTED AND AN EXTREMELY LOUD BANGING NOISE WAS COMING FROM THE ENGINE. ALL FLUIDS WERE MAINTAINED. THE VEHICLE WAS PARKED ON A CITY STREET.

NHTSA ID

11287050

Incident

Nov 20, 2019

Mileage

114,000 mi