2015 Dodge Durango Seat belts Problems

The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 15 MPH, the contact heard an abnormal banging sound coming from the vehicle. The contact stated that the passenger in the front passenger’s seat had been struck in the back of the head by the head rest. There was no injury reported. The contact stated there was no warning light illuminated. The contact stated that the head rest padding had separated from the head rest enclosure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Dynamic Head Restraint had deployed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 107,653.

NHTSA ID

11661424

Incident

May 14, 2025

Mileage

107,653 mi

I cannot buckle in my driver side seatbelt. I contacted the dealership I bought my car from and they said 361 parts have been ordered nationwide and no one is receiving the seat belt buckle part.

NHTSA ID

11660589

Incident

May 7, 2025

The contact owns a 2015 Dodge Durango. The contact stated that upon entering the vehicle, the driver’s side seat belt failed to click and lock into the buckle as designed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

NHTSA ID

11630532

Incident

Dec 7, 2024

Mileage

125,000 mi

Driver side and third row passenger side seat belts have stopped retracting, will not retract. Exterior tail light is going out due to faulty manufacturer seal, water gets in and destroys tail light from inside which also lets water get into license plate bulb and makes the license plate bulbs burn out constantly. I feel unsafe driving my vehicle due to the seatbelt not retracting, if I have to slam on my brakes, the seal belt does not lock up like it should. I cannot have a passenger in the third row passenger side due to the seatbelt being loose and not retracting at all. Vehicle has not been reproduced, confirmed or inspected yet by anyone other than myself and passengers. No warnings before any of the issues.

NHTSA ID

11627473

Incident

Nov 1, 2024

B post seat belt path mount is cracking like on the current recall for this year and model.

NHTSA ID

11625318

Incident

Nov 14, 2024

The contact owns a 2015 Dodge Durango. The contact stated while driving 15 MPH, the front passenger's seat headrest deployed inadvertently. There was no warning light illuminated. The contact stated that the front passenger's seat was unoccupied at the time of the failure. The dealer was notified of the failure and referred to the manufacturer for assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

NHTSA ID

11547837

Incident

Oct 2, 2023

Mileage

30,000 mi

I had a car accident with my child and the front seat belt passenger side locked up and we ended up having to cut her out of the seat belt because it wouldn't unhook

NHTSA ID

11547618

Incident

May 16, 2022

The contact owns a 2015 Dodge Durango. The contact stated that while driving at approximately 60 MPH, the passenger’s side seat headrest exploded. The vehicle was steered into a gas station where the headrest was inspected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 65,578.

NHTSA ID

11533198

Incident

Jul 16, 2023

Mileage

65,578 mi

The passengers seatbelt no longer retracts . Have to pay OOP to get it replaced seat was barely used and had my 17 year old sit in the seat who is lengthy and skinny the seatbelt no longer will go back in…. Not happy this should be included in the recall.

NHTSA ID

11509423

Incident

Nov 17, 2022

Front passenger seat belt won’t retract. Rocker arms ticking. They were fixed 15 months ago and ticking again

NHTSA ID

11509239

Incident

Feb 13, 2023

One seatbelt failed completely, refused to retract. The other one is failing. The first is in the process of getting replaced and the second is inevitably going to fail. Somehow this vehicle is not covered under the extended protection regarding the seatbelt for the 2013-2015 Dodge Durangos and Jeep Cherokees that had this problem. The dealers will not provide assistance and this a safety issue for me and my family.

NHTSA ID

11507555

Incident

Feb 14, 2023

Hello, I just had my two front seatbelts replaced because of the safety recall of the pretensioners. I also noticed that the 3rd row seatbelts are having the same issue the upper part that holds the seatbelt is cracked and seatbelts won't retract back in once my kids use them I need to manually feed them back in inch by inch until it all goes back in slowly.

NHTSA ID

11499271

Incident

Oct 17, 2022

Car was parked and off when the passenger headrest airbag deployed. No one was in the vehicle during the incident. The driver and passenger seat belt guide are cracked.

NHTSA ID

11496317

Incident

Oct 31, 2022

Can not understand how a buckle can stop working being that it is a safety item required to be used and policed by every state there is nothing in the buckle it is just failed and does not buckle or clasp.

NHTSA ID

11486968

Incident

Sep 28, 2022

Rear row seatbelt failed and no longer retracts. This happened at 60k miles with occasional use. Many users Report seatbelt problems in the driver, passenger and second row which is currently covered under an extended warranty. However, the third row is not covered and made with the same defective parts.

NHTSA ID

11480092

Incident

Jun 22, 2022

First noticed the seat belt not retracting completely on the driver seat. When buckled the seatbelt feels loose and when unbuckling it has to be physically moved to the side to be able to exit vehicle. This issue has started happening on the front passenger seat as well. Upon looking to see if something was in the way of it retracting the plastics on both sides appears cracked. Vehicle will be taken into dealership to be inspected. I question the effectiveness during an accident if the plastic was to give away if the seatbelt would somehow be compromised.

NHTSA ID

11448551

Incident

Jan 23, 2022

2nd row seat belts will not retract properly after being unbuckled. I am concerned they won't work properly in a collision.

NHTSA ID

11440427

Incident

Oct 1, 2021

The contact owns a 2015 Dodge Durango. The contact stated that while driving approximately 60 mph, the front driver’s seat headrest erroneously deployed causing a slight headache to the driver. No medical treatment was required. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 67,000. The VINN was not available.

NHTSA ID

11425839

Incident

Jul 20, 2021

Mileage

67,000 mi

THE PLASTIC SLEEVE ABOVE THE SEAT BELT TENSIONER ON THE FRONT PASSENGER SEAT HAS CRACKED, PINCHING THE SEAT BELT IN TURN AND MAKING THE BELT ITSELF UNABLE TO RETRACT. THIS PROHIBITS THE BELT FROM BEING TENSIONED AND UNABLE TO TAKE IN SLACK. THE FRONT PASSENGER PILLAR LOOP OVERMOLDING HAS CRACKED. ISSUE IS TOO COMMON! *** SEE MANY OTHER EXAMPLES OF THE SAME ISSUE HERE: HTTPS://WWW.CARPROBLEMZOO.COM/DODGE/DURANGO/SEAT-BELT-PROBLEMS.PHP

NHTSA ID

11399968

Incident

Jan 26, 2021

Mileage

100,000 mi

HEAD REST RESTRAINT DEPLOYED WHILE DRIVING PASSENGER SEAT.*DT *JS

NHTSA ID

11315525

Incident

Mar 2, 2020

Mileage

63,561 mi

TL* THE CONTACT OWNS A 2015 DODGE DURANGO. WHILE DRIVING 5 MPH, THE DRIVER'S HEADREST AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,425.

NHTSA ID

11256519

Incident

Sep 17, 2019

Mileage

75,425 mi

WHILE SITTING PARKED IN A PARKING SPOT AND ENGINE RUNNING THE HEADREST DEPLOYED WHILE MY HEAD WAS AGAINST IT. THERE WAS NO COLLISION WITH ANY OTHER VEHICLES OR OBJECTS. IT CAUSED MY HEAD TO FLY FORWARD AT AN ACCELERATED RATE CAUSING NECK PAIN AND A MASSIVE HEADACHE. THE NOISE WHEN IT DEPLOYED WAS EXTREMELY LOUD AS IF SOMEONE TOOK A BASEBALL BAT TO THE BACK OF THE HEADREST. WHEN LOOKING INSIDE AFTERWARDS THERE IS BROKEN PIECES OF PLASTIC.*DT*JB*JB*DT *TP

NHTSA ID

11203013

Incident

Apr 22, 2019

Mileage

75,900 mi

THE FRONT PASSENGER PILLAR LOOP OVERMOLDING HAS CRACKED. IT HAS CRACKED IN SUCH A MANNER THAT THE WEBSLOT WIDTH HAS BEEN REDUCED TO A POINT WHERE IT PINCHES THE WEBBING. THE BELT CAN BE EXTRACTED FOR WEARING, BUT THE RETRACTOR SPRING CANNOT RETRACTOR THE WEBBING. THIS CREATES A CONDITION WHERE THE PASSENGER CAN BUCKLE UP, AND IF THEY LEAN FORWARD, THEY CAN INADVERTENTLY CREATE SLACK IN THE BELT SYSTEM. THIS HAPPENED OVER THE WINTER IN MICHIGAN. *TT

NHTSA ID

11098608

Incident

Jan 1, 2018

Mileage

45,000 mi