2000 Dodge Grand Caravan Airbags Problems

AIRBAG WARNING LIGHT STAYS ON WHEN ENGINE STARTS.

NHTSA ID

11373568

Incident

Oct 1, 2020

Mileage

74,000 mi

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE ON SEVERAL OCCASIONS, THE SERPENTINE BELT DETACHED FROM THE DRIVE PULLEY. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO PLACE THE SERPENTINE BELT BACK ON THE DRIVE PULLEY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL TIMES ONLY WHILE IT WAS RAINING. THE CONTACT ALSO STATED THAT THE CLOCK SPRING IN THE STEERING WHEEL FAILED, WHICH CAUSED THE HORN TO FAIL AND THE FRONT DRIVER'S AIR BAG TO BECOME INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,425.

NHTSA ID

10882982

Incident

Jun 22, 2016

Mileage

186,425 mi

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 238,000.

NHTSA ID

10825557

Incident

Jan 28, 2016

Mileage

238,000 mi

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT 50 MPH, THE HORN AND CRUISE CONTROL FAILED TO FUNCTION AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

NHTSA ID

10716674

Incident

May 15, 2014

Mileage

97,000 mi

TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE AND THE AIRBAG LIGHT ILLUMINATED SPORADICALLY. ALSO, THE CRUISE CONTROL FEATURE WAS DISABLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 162,721.

NHTSA ID

10662893

Incident

Dec 5, 2014

Mileage

162,721 mi

TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL A NOISE BEING EMITTED FROM THE STEERING COLUMN AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

NHTSA ID

10483601

Incident

Nov 1, 2012

Mileage

111,000 mi

CAMPAIGN I 04V480000, ACTION NUMBER EA04013. I CURRENTLY HAVE A NON FUNCTION AIRBAG AND HORN IN MY 2000 GRAND CARAVAN. I HAVE CALLED TWO LOCAL DEALERS THAT HAVE BOTH SAID I AM COVERED UNDER THE ABOVE RECALL, HOWEVER, THE REQUIRED PART HAS NO DATE FOR RE-STOCK. INTERESTINGLY, I CAN FIND THE PART WIDELY AVAILABLE ON THE INTERNET. SO I AM DRIVING A VEHICLE WITH A NON-FUNCTIONING AIR BAG, THAT WILL NOT PASS INSPECTION. SO I SEE IT AS CHRYSLER HAS FOUND A SIMPLE WAY TO AVOID CORRECTING A MANDATED RECALL SIMPLY BY NOT HAVING THE PART AVAILABLE TO THEIR DEALERS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS? *TR

NHTSA ID

10276910

Incident

Jul 9, 2009

DEAR SIR'S, I MADE AN APPOINTMENT AND WENT TO THE DODGE DEALERSHIP TO HAVE A RECALL DEFECTIVE MAINTENANCE PERFORMED ON THE CLOCK SPRING IN MY 2000 DODGE GRAND CARAVAN, WHICH HAS MADE MY DRIVER SIDE AIRBAG INOPERABLE. THEY ADVISED ME THAT THE PART IS NOT IN STOCK AND THAT THERE ARE OVER 6,000 ON BACK ORDER. THEY GAVE ME A PHONE NUMBER TO CALL SO THAT COULD GET A REFERENCE AND OR CASE NUMBER. I WAS ADVISED THAT BY DOING THIS I WOULD BE COVERED. IS THERE FURTHER NEED FOR ANY OTHER ACTIONS ON MY PART? *TR

NHTSA ID

10276179

Incident

Jul 7, 2009

Mileage

133,175 mi

2000 GRAND CARAVAN RECALL FOR CLOCKSPRING. CONSUMER STATES THAT HE MAILED TWO DIFFERENT LETTERS WITH A COPY OF THE INVOICE FOR REIMBURSEMENT BUT NEVER RECEIVED A REPLY. *NJ THE CONSUMER STATED WHEN THE AIR BAG LIGHT STAYED ON, THE HORN, THE CHIMES FOR THE LIGHTS AND THE IGNITION DID NOT WORK. THE FRONT PASSENGER WINDOW REGULATOR WAS REPLACED. *JB

NHTSA ID

10256811

Incident

Jan 1, 1901

TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE WAS REAR ENDED ON JANUARY 28, 2007 WHILE IDLE AT A TRAFFIC LIGHT. THE VEHICLE REPAIR WAS PAID FOR WITH THE EXCEPTION OF THE CLOCKSPRING ASSEMBLY BECAUSE IT WAS UNDER A SAFETY RECALL. THE MANUFACTURER STATED THAT THEY WILL NOT REIMBURSE THE CONTACT BECAUSE THE CRASH CAUSED THE CLOCKSPRING TO FAIL. THE CONTACT'S INSURANCE COMPANY WILL NOT REIMBURSE THE CONTACT BECAUSE THE MANUFACTURER WILL NOT PROVIDE A LETTER STATING THAT THE CRASH CAUSED THE CLOCKSPRING TO FAIL, NOT THE SAFETY RECALL. THE CONTACT STATED THAT SHE NEVER RECEIVED A SAFETY RECALL NOTICE BEFORE THE VEHICLE WAS REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 115,000. THE FAILURE OF THE CLOCKSPRING CAUSED THE HORN AND CRUISE CONTROL NOT TO WORK. UPDATED 06/15/07.*JB

NHTSA ID

10190494

Incident

Jan 28, 2007

Mileage

115,000 mi

2000 DODGE GRAND CARAVAN CLOCKSPRING FAILED. MECHANIC NEVER TOLD CONSUMER OF RECALL. *KB THE CLOCKSPRING IN THE CONSUMER VEHICLE FAILED AND THE CONSUMER HAD IT REPLACED. SEVERAL MONTHS LATER THE CONSUMER READ ABOUT A CLOCKSPRING RECALL ON THE CHRYSLER WEBSITE. THE CONSUMER WAS NEVER NOTIFIED OF ANY RECALL AND HAS BEEN AT THE SAME ADDRESS SINCE PURCHASING THE VEHICLE. THE CONSUMER SUBMITTED THE INVOICE FOR REIMBURSEMENT PER THE MANUFACTURER BUT ONLY RECEIVED PARTIAL REIMBURSEMENT. *NM

NHTSA ID

10165805

Incident

Jan 1, 1901

AIR BAGS AND CRUISE CONTROL FAILED ON 2000 DODGE GRAND CARAVAN. *JB

NHTSA ID

10157769

Incident

May 15, 2006

Mileage

72,000 mi

THE AIRBAG LIGHT CAME ON WHEN DRIVING MY 2000 GRAND CARAVAN. THE LIGHT SEEMS TO COME ON WHEN MAKING A LEFT TURN, BUT AT TIMES IT STAYS ON FOR A WHILE, THEN GOES OUT; THEN AT TIMES IT STAYS ON FOR A WHILE, AND THEN GOES OUT. NO SET PATTERN. *JB

NHTSA ID

10150298

Incident

Feb 2, 2006

Mileage

82,001 mi

DT: THERE WAS A RECALL FOR THE CLOCK SPRING/ AIR BAG. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND REPLACED IT. THE REPAIR WORK WAS DONE ON 8-22-05. THEY TOLD CONSUMER THAT IF THE AIR BAG LIGHT STAYED ON INDICATING THERE IS A PROBLEM. THE REPAIR WORK TOOK LONGER THAN THE RECALL NOTICE STATED THAT IT WOULD. AFTER THEY DID THE RECALL REPAIRS THERE WAS A PROBLEM WITH THE AIR BAG LIGHT FUSE BLOWING. THEY REPLACED THE FUSE AND IT BLEW AGAIN. THEY FOUND THAT THERE WAS A PROBLEM WITH THE MODULE. THE CONSUMER HAS NOT HAD THE MODULE REPLACED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THE MODULE PROBLEM WAS NOT PART OF THE RECALL, AND THEY WOULD GIVE HIM SOME KIND OF DISCOUNT FOR THE PROBLEM WITH THE MODULE. THE CONSUMER STATED THE AIR BAG WAS NOT WORKING. CONSUMER FELT THAT THE PROBLEM WITH THE MODULE DID NOT COME ABOUT UNTIL HE HAD THE RECALL WORK DONE. *AK

NHTSA ID

10133746

Incident

Aug 22, 2005

Mileage

43,013 mi

WHILE DRIVING 55 MPH, THE CONSUMER HIT A DEER. THE AIR BAG DID NOT DEPLOY. HOWEVER, THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CLOCK SPRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

NHTSA ID

10108523

Incident

Jun 25, 2004

Mileage

55,000 mi

AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RECALL WAS NOT FOR THIS VEHICLE. *AK *TC

NHTSA ID

10099800

Incident

Nov 10, 2004

CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE FROM THE MANUFACTURER. HOWEVER, 1 YEAR AGO VEHICLE WAS IN AN ACCIDENT. VEHICLE WAS TOTALED. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK

NHTSA ID

10099877

Incident

Nov 5, 2003

Mileage

50,000 mi

AIR BAG SENSOR LIGHT STAYS ON AND AS A RESULT THE CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY UPON IMPACT. *AK

NHTSA ID

10083928

Incident

Jul 30, 2004

Mileage

50,000 mi

WHILE DRIVING CONSUMER NOTICED THAT SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

NHTSA ID

10087294

Incident

Jul 5, 2004

THE CLOCKSPRING AND STEERING COLUMN IN OUR 200 DODGE GRAND CARAVAN HAS BEEN REPLACED SEVERAL TIMES, INCLUDING SEVERAL TIMES UNDER WARRANTY, YET STILL RATTLES AND MAKES NOISES. I HAVE BEEN ADVISED BY THE ZONE OFFICE THAT IT IS INDEED A SAFETY PROBLEM (RELATING TO THE AIRBAG) AND THEY RECOMMEND I CONTINUE TO GET IT FIXED EACH TIME IT BREAKS. *AK

NHTSA ID

10083186

Incident

May 5, 2004

AIRBAG WARNING LIGHT CAME ON DURING TRIP. CRUISE CONTROL WORKED ONLY INTERMITTENTLY THEN QUIT WORKING COMPLETELY. AIRBAG WARNING LIGHT STAYS ON NOW. *LA

NHTSA ID

10080839

Incident

Jul 9, 2004

Mileage

123,000 mi

I HAVE A 2000 DODGE GRAND CARAVAN. I AM QUITE CERTAIN MY CLOCKSPRING HAS BROKEN AND MY AIRBAG LIGHT STAYS LIT ALL THE TIME, AND MY HORN AND CRUISE CONTROL DOES NOT WORK.*AK I BELIEVE CHRYSLER HAS NOT ISSUED A RECALL FOR THE 2000 MODEL, BUT ONLY FOR THE 1996-1998 MODELS. YET SEARCHING THE WEB REVEALS MANY, MANY PROBLEMS WITH THE 2000 MODELS AS WELL. THIS IS A SAFEY ISSUE CAUSES BY CHRYSLER'S EQUIPPMENT AND SHOULD BE A PROVIDED FREE REPAIR. CHRYSLER DOES NOT OFFER TO REPAIR IT FOR FREE. I AM CURRENTLY OUT OF MY PRINTING CAREER AND AM HAVING DIFFICULTY FINDING WORK AGAIN, SO THE $250 PLUS TO HAVE THIS REPAIRED IS A HEAVY LOAD AT THIS TIME. CHRYSLER SHOULD TAKE CARE OF THIS FOR ALL THE 1999 AND 2000 MODELS AS WELL. I KNOW THE NHTSA IS INVESTIGATING THIS, BUT WITH HUNDREDS OF COMPLAINS ALREADY FILED, HOW MUCH MORE INFORMATION DOES IT NEED TO ACT? I DONT KNOW THE PROCESS, BUT WHAT SHOULD I DO NOW? THIS IS A SAFTEY ISSUE, AND THIS IS OUR FAMILIY VEHICLE. PLUS, THE ANNUAL INSPECTION IS COMING UP IN LESS THAN 4 MONTHS, AND IT WILL NOT PASS WITHOUT THE HORN AND CRUISE AND AIRBAG BROKEN. THANK YOU FOR ANY INFORMATION AND ADVICE YOU CAN GIVE ME. THANKS AGAIN! JOHN CALOGRIDES

NHTSA ID

10068263

Incident

Mar 10, 2004

Mileage

90,000 mi

MY WIFE WAS INVOLVED IN AN ACCIDENT ON A 4 LANE ROAD AND WAS GOING APPROXIMATELY 40-45 MPH WHEN SHE HIT ANOTHER VEHICLE WITH ALMOST NO BRAKING INVOLVED. NEITHER THE DRIVE OR PASSENGER AIRBAG DEPLOYED. THIS WAS A MAJOR SELLING POINT WHEN WE PURCHASED THIS VEHICLE SINCE WE WOULD BE USING IT TO TRANSPORT OUR FAMILY. IF THESE DO NOT WORK THEN THE CHRYSLER CORPORATION SHOULD DO EVERYTHING TO THE BEST OF IT'S ABILITY TO ENSURE THAT ANYONE THAT BUYS THEIR PRODUCTS SHOULD GET WHAT THEY HAVE PAID FOR. *JB

NHTSA ID

10062326

Incident

Mar 16, 2004

Mileage

66,500 mi

I OWN A 2000 DODGE CARAVAN. I RECENTLY HAD TO REPLACE A FAULTY CLOCK SPRING. THIS IS SOMETHING THAT HAS BEEN RECALLED ON EARLIER MODELS AND WAS PREVIOUSLY UNDER LIFETIME WARRANTY. I HAVE 53,000 MILES ON THE CAR AND DO NOT FEEL THIS SHOULD HAVE BEEN DEFECTIVE. *JB

NHTSA ID

10056625

Incident

Feb 2, 2004

Mileage

53,000 mi

I LIKE TO FILE A COMPLAINT REGARDING 2000 DODGE GRAND CARAVAN. THIS VEHICLE HAS EXPERIENCED THE SAME PROBLEM OTHER OWNERS HAVE COMPLAINED ABOUT REGARDING THE HORN AND AIR BAG NOT FUNCTIONING DUE TO A DEFECTIVE CLOCKSPRING HARNESS. CHRYSLER HAS REFUSED TO RECALL THIS COMPONENT OR ACKNOWLEDGE THIS AS A SAFETY ISSUE OTHER THAN SAYING IT SHOULD BE FIXED. MOST MINI-VAN OWNERS TRANSPORT FAMILIES IN THESE VEHICLES AND IT IS A SHAME THAT CHRYSLER WON'T DO ANYTHING ABOUT IT. *LA

NHTSA ID

10052369

Incident

Dec 10, 2003

Mileage

61,800 mi