AirbagsElectrical
Filed Jul 27, 2026
Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence, and obstruction regarding 7 open federal safety recalls on my vehicle. Authorized franchise dealerships have repeatedly refused to initiate the recall process, scan my vehicle's VIN, or open a formal Repair Order to place required parts on backorder. One dealership nonchalantly dismissed the safety hazards, claiming parts are entirely unavailable because the recalls date back to 2010.( United Chrysler Dodge Jeep Ram at Jeep Ram [XXX]) Another dealership employee, Craig, used hostile and coercive tactics when discussing service terms, creating an intimidating environment that makes it a safety risk for me to physically bring my vehicle to that location.(Star Chrysler Jeep Dodge FIAT 21110 Jamaica Ave Queens Village, NY 11428) On July 27, 2026, I contacted Mopar Corporate Customer Care to escalate this dealer non-compliance. I spoke with agent Sam under Corporate Case Number XXX. Agent Sam actively obstructed my efforts to secure a remedy. He falsely claimed to be contacting local dealers to check inventory, but when I offered to call those same locations, conference, to verify his claims, he strongly resisted. I asked to speak to a supervisor to escalate the agent's deceptive behavior and the dealer denials, but I was told the supervisor was completely unavailable and could only offer a callback within 24 hours. Under federal law, safety recalls do not expire. Manufacturers and their authorized dealers are legally obligated to provide a free remedy, log vehicle details, and procure parts. Mopar Corporate and its dealer network are actively prioritizing standard brush-offs and administrative evasion over public safety, with 7 recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
- NHTSA ID
- 11753124
- Incident
- Jul 27, 2026
Electrical
Filed Apr 8, 2024
The contact owns a 2008 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled. The contact stated that the vehicle could not be restarted and was towed to the residence. The contact diagnosed the vehicle WIN Module failure. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
- NHTSA ID
- 11581802
- Incident
- Jun 15, 2023
- Mileage
- 54,000 mi
Electrical
Filed Oct 18, 2022
SHIFT LEVER PLACED IN TO PARK WILL NOT RELEASE KEY FOB, KEEPING THE VEHICLE IN ACCESSORY MODE AND DRAINING BATTERY. OCCASSIONALLY SHIFTING BACK AND FORTH FROM 'PARK' TO OTHER POSITIONS AND BACK TO 'PARK' WILL CAUSE THE IGNITION TO RELEASE KEY FOB AS NORMAL. EVENTUALLY FOUND ON FORUMS THAT FLICKING THE SHIFTER BUTTON ONCE IN PARK WILL HELP DEPRESS MICROSWITCH AND ALLOW IGNITION TO TURN OFF, THUS RELEASEING FOB. EVENTUALLY THIS STOPPED WORKING AS WELL. MY FIRST FIX WAS REMOVING THE DASH AND BENDING THE MICROSWITCH LEG SO THAT MORE FIRM CONTACT WAS MADE BY SHIFT ARM WHEN PLACED IN 'PARK.' THIS EVENTUALLY STOPPED WORKING AGAIN. I FINALLY REMOVED DASH AND DISPLACED MICROSWITCH SO THAT IT PROTRUDES THROUGH IGNITION RING AND HANGS OUT NEAR THE KEY FOB. NOW WHEN I PARK, I MANUALLY PRESS THE MICROSWITCH AND THE IGINITION RELEASES THE FOB FULLY EVERY TIME! OTHERWISE YOU'RE STUCK REPLACING THE ENTIRE SHIFT ASSEMBLY FOR OVER $200 FOR PARTS AND MORE FOR WHATEVER LABOR IS CHARGED! ALL FOR A $2 MICROSWITCH THAT IS POSITIONED WRONG.
- NHTSA ID
- 11489708
- Incident
- Jul 22, 2022
AirbagsElectrical
Filed Aug 30, 2021
The vehicle entered "limp home" mode on a busy highway. After a little research, I found out that this could be caused by a short in wiring. There was already a recall on this vehicle related to the wiring harnesses in the rear sliding doors. At the time, we were experiencing no issues, but took it anyway where we were told that everything was OK and as far as I know, no work was done to correct the potential defect. Subsequently that assembly has fallen apart on both sides and now we're left with a vehicle that repeatedly enters limp home mode often at very inconvenient times, triggering the wipers, as well as all the lights on the dashboard. We'd really like to know that this known issue can be fixed and that Chrysler/Dodge didn't actually put an expiration date on safety.
- NHTSA ID
- 11431072
- Incident
- Jul 22, 2021
Body & structureElectrical
Filed Aug 9, 2021
My vehicles rear doors and back windows have stopped opening I'm afraid if something happen like an accident me and my 7 children will not be able to escape the vehicle I'm a single mother of 7 I have no way of repairing it myself when the pandemic. Hit I lost everything please help
- NHTSA ID
- 11428451
- Incident
- Apr 8, 2021
Electrical
Filed Jun 24, 2021
You will be driving this vehicle and all of the sudden the wipers will start going off, all the dash lights go on and off , all of the gages will move and it will start dinging at you that something is wrong. sometimes it happens once and stops and other times it will happen for 5-10 minutes without stopping and then all of the sudden it just stops. We have had it looked at so many times and have repaired different wires and such but nothing seems to work. Now I have found out that the TIPM is bad and you have to wait weeks to get it and then it could happen again.
- NHTSA ID
- 11422093
- Incident
- Jun 12, 2021
Electrical
Filed Apr 1, 2021
DRIVER'S SIDE SLIDING DOOR MADE BUZZING SOUND FOR A FEW DAYS NOW STUCK SHUT AND LOCKED. WILL NOT UNLOCK AT ALL. CAN NOT OPEN.
- NHTSA ID
- 11405913
- Incident
- Mar 31, 2021
- Mileage
- 148,000 mi
Electrical
Filed Feb 15, 2021
THE CAR WOULD SHUT OFF WHILE DRIVING ON MULTIPLE OCCASIONS. THE DASHBOARD LIGHTS WOULD COME ON AND THE CAR WOULD SHUT OFF SIMULTANEOUSLY. THIS HAS HAPPENED WHILE DRIVING ON THE STREETS AND ON THE FREEWAY. THIS IS VERY DANGEROUS BECAUSE THERE ARE NO WARNINGS IT JUST SHUTS OFF.
- NHTSA ID
- 11396342
- Incident
- Feb 14, 2021
- Mileage
- 120,000 mi
Electrical
Filed Feb 2, 2021
THE TIPM GOES OUT QUITE FREQUENTLY IN THESE. MY VAN ELECTRICAL SYSTEM GOES NUTS ON ME, MY HEADLIGHTS FLASH WHILE I'M DRIVING DOWN THE ROAD, AND IT WILL JUST OFF WHILE DRIVING. WHEN IT SHUTS OFF I HAVE NO WAY TO WARN OTHER VEHICLES BECAUSE NONE OF THE LIGHTS WORK. I'M AFRAID I'M GOING TO GET INTO AN ACCIDENT BECAUSE OF THIS AND IT'S A VERY COSTLY FIX.
- NHTSA ID
- 11394303
- Incident
- Feb 2, 2021
- Mileage
- 55,000 mi
Electrical
Filed Nov 27, 2020
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 6 MPH AND MAKING A RIGHT TURN, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO CRYSTAL SUPER CENTER (3477 COMMERCIAL WAY, SPRING HILL, FL 34606) AND WAS DIAGNOSED THAT THE WIN MODULE AND TWO KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESSES OF BEEN REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AT FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (4023 US-19, NEW PORT RICHEY, FL 34652) HOWEVER, THE REPAIR FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.*JB
- NHTSA ID
- 11376516
- Incident
- Sep 2, 2020
- Mileage
- 130,000 mi
Electrical
Filed Nov 15, 2020
I HAVE AN INTERMITTENT CRANK, NO CRANK ISSUE. OFTEN WHILE DRIVING THE VEHICLE POWER JUST CUTS OFF IN THE MIDDLE OF THE ROAD. THE AC ALSO CUTS OFF WHILE DRIVING ON ITS OWN WHILE THE VEHICLE IS RUNNING. I HAVE 2 MINORS WICH I DRIVE TO SCHOOL DAILY AND I'M VERY CONCERNED ABOUT OUR SAFETY. CAR HAS BEEN TAKEN TO SEVERAL MECHANICS, WE HAVE CHANGED THE STARTER, ALTERNATOR AND TWO NEW BATTERIES AND THE LOSS OF POWER ISSUE REMAINS.
- NHTSA ID
- 11374764
- Incident
- Nov 2, 2020
- Mileage
- 5 mi
Electrical
Filed Oct 9, 2020
2008 DODGE GRAND CARAVAN SXT DRIVER SIDE SLIDING DOOR IS STUCK I LOCKED POSITION. IT WILL NOT RESPOND TO ANY OF THE DEDICATED BUTTONS LIKE THE FOB, THE MASTER DOOR UNLOCK, THE OVERHEAD DOOR OPENER OR EVEN MANUALLY.
- NHTSA ID
- 11363531
- Incident
- Oct 9, 2020
- Mileage
- 157,485 mi
Electrical
Filed Mar 30, 2020
THE DRIVER SIDE SLIDING DOOR DOES NOT OPERATE PROPERLY . IT DOES NOT OPEN AUTOMATICALLY WITH THE REMOTE IF THE DOOR IS MANUALLY LOCKED. IF THE SLIDING DOOR IS LEFT UNLOCKED IT WILL OPEN WITH THE REMOTE. A SAFETY CONCERN OF MINE IS THAT WHEN THE VAN IS IN MOTION LETS SAY 60MPH ON THE HIGHWAY, SOMEONE CAN PULL ON THE OPEN DOOR LATCH AND THE DOOR WILL OPEN, BECAUSE THE SAFETY SYSTEM IN PLACE DOES NOT LOCK THE DOOR WHEN IN MOTION. I DID NOTICE THAT WIRES ON THE SLIDING TRACK HARNESS ON THIS SIDE OF THE SLIDING DOOR ARE BROKEN. JUST GOT OFF THE PHONE TALKING TO CHRYSLER AND MENTIONED THE WIRE HARNESS ISSUE WITH THEM, TOLD THEM OF THE SAFETY CONCERN THIS COULD HAVE ON MY AND MANY OTHER FAMILIES OUT THERE THAT OWN THESE VANS. IMAGINE GOING 60MPH OR 70 MPH ON THE HIGHWAY AND THE DOOR OPENS, WELL CHRYSLER DOES NOT SEEM TO CARE ABOUT MY FAMILY OR OTHERS, THEY TOLD ME IT'S OUT OF THE WARRANTY PERIOD, GUESS I'M GOING TO HAVE T FIX IT MYSELF.
- NHTSA ID
- 11319756
- Incident
- May 15, 2019
- Mileage
- 73,000 mi
AirbagsElectrical
Filed Feb 26, 2020
ELECTRIC DOOR LOCKS AND AIR BAG SYSTEM HAVE STOPPED FUNCTIONING NORMALLY. WHEN YOU FIRST START DRIVING, THE ELECTRIC DOOR LOCKS ARE SUPPOSED TO LOCK AT 15 MPH. SOMETIMES THEY WILL NOT LOCK UNTIL YOU ARE GOING 30 MPH OR 45 MPH. NOTE THAT ALL THREE SPEEDS ARE MULTIPLES OF 15. AFTER THE DOORS EVENTUALLY LOCK THEMSELVES, ALL OF THE DOOR LOCKS IN THE VEHICLE WILL UNLOCK WITHOUT WARNING AS YOU ARE DRIVING. THIS CAN HAPPEN AT ANY SPEED - 20 MPH, 70 MPH, WHATEVER. ONCE THEY UNLOCK, THE VEHICLE WILL CONTINUE "UNLOCKING" THE DOORS REPEATEDLY EVERY 5- 10 SECONDS CONTINUOUSLY. THE FRONT DOORS CAN BE MANUALLY LOCKED BY PUSHING DOWN THE DOOR LOCK BUTTON LOCATED AT THE TOP REAR SECTION OF THE DOOR. AS SOON AS YOU MANUALLY LOCK THE DOORS, THEY WILL UNLOCK AGAIN AND CONTINUE TO UNLOCK THE DOORS EVERY 5 - 10 SECONDS AS YOU ARE DRIVING THE CAR. IN ADDITION, THE AIR BAG WARNING LIGHT IN THE DASH LIGHTS UP WHEN YOU START THE CAR AND STAYS CONTINUOUSLY LIT AS YOU ARE DRIVING IT. I CONSIDER THESE DANGEROUS DEFECTS. IT IS UNSAFE TO DRIVE, AND MY DODGE DEALERSHIP TOLD ME THERE NO "OPEN RECALLS" FOR MY VEHICLE. THIS VEHICLE HAS ONLY 86,000 MILES ON IT.
- NHTSA ID
- 11311727
- Incident
- Feb 26, 2020
- Mileage
- 86,000 mi
Electrical
Filed Jan 29, 2020
THE VAN WILL DID WHILE I'M DRIVING, VERY RANDOMLY. IT ALSO DOES WHEN PUTTING IT IN GEAR, ALSO RANDOMLY. IT DOESN'T HAPPEN EVERY DAY OR EVERY TIME I DRIVE. IT HAPPENS IN THE MIDDLE OF MAKING A TURN SO I LOSE POWER STEERING. IT'S BEEN HAPPENING FOR MONTHS NOW AND IS GETTING WORSE. I DON'T DO MUCH HIGHWAY DRIVING BUT IT HAPPENS ON CITY STREETS IN STOP AND GO TRAFFIC
- NHTSA ID
- 11302779
- Incident
- Nov 22, 2019
- Mileage
- 151,500 mi
ElectricalVisibility
Filed May 13, 2019
VEHICLE WIPERS, WIPER FLUID, AND HORN OPERATE SEPARATELY AND INDEPENDENTLY FROM HUMAN OPERATOR INPUT WITH NO RESPONSE TO OPERATORS ATTEMPTS TO DISENGAGE THEIR OPERATIONS. INCIDENTS HAPPEN INTERMITTENTLY AT REST OR IN MOTION, SITUATIONS ARE NOT ABLE TO BE ANTICIPATED.
- NHTSA ID
- 11207270
- Incident
- May 10, 2019
- Mileage
- 131,588 mi
Electrical
Filed May 13, 2019
SPONTANEOUS FIRE IN THE REAR DRIVER SIDE AFTER PARKED FOR HOURS. *DT CONSUMER STATED THE WIRES AROUND THE FUSES WEREN'T BURNT. IT'S ALL IN THE BACK. AROUND THE BACK HATCH AND DRIVER SIDE IN THE TRUNK. IT MELTED THE BACK HATCH SO THAT YOU CAN'T EVEN OPEN IT. I'M GUESSING WHERE IT WAS LOCKING AND UNLOCKING ON ITS OWN IT SHORTED OUT BACK THERE. CONSUMER SOLD THE PARTS.*JB
- NHTSA ID
- 11207229
- Incident
- May 11, 2019
AirbagsElectricalEngine
Filed Apr 17, 2019
THEY DID NOT OPEN IN 3 VAN WREAKS - THE FAULTY TIPM FUSE BOXES WERE PUT IN AT THE FACTORY (RECONDITIONED FUSE BOXES) DODGE HAS ADMITTED TO THIS IN THE DODGE DURANGO'S. THERE ARE MANY MANY MORE MODELS IN THE CHRYSLER/DODGE GROUP OF CARS AND TRUCKS WITH THIS SAME PROBLEM BUT THEY ARE MAKING MONEY HAND OVER FIST AT THEIR REPAIR SHOPS SO WHY FIX IT THERE IS A EASY FIX THEY ARE NOT TELLING YOU ABOUT,THE CAPACITORS IN YOUR CAR,VAN OR TRUCK ARE OVER LOADING TO FIX ALL YOU HAVE TO DO IS DISCONNECT THE BATTERY BOTH THE NEGATIVE AND POSITIVE SIDES FOR 24 THE FIST TIME, THEN 3 HOURS,THEN AGAIN EACH TIME FOR 1 HOUR WHEN YOU SEE A FAULTY LIGHT COME ON OR LIGHTS ON YOU DASH PANEL FLASHING OR YOUR ENGINE SHUTS OFF WHILE DRIVING.THIS SHOULD CLEAR UP AFTER 3 TIMES OF DOING THIS.THIS WORKED FOR ME MY VAN DOES NOT SHUT OFF ANYMORE,NO MORE DASH LIGHTS FLASHING.YOU MAY HAVE TO DO THIS MORE THAN 3 TIMES ?.BUT IT WORKS HAS BEEN OVER A YEAR NOW. HAPPEN WHILE DRIVING AND SITTING STILL.
- NHTSA ID
- 11196979
- Incident
- Aug 18, 2014
- Mileage
- 134,000 mi
ElectricalPowertrain (other)
Filed Apr 2, 2019
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO NEW CARLISLE CHRYSLER JEEP DODGE RAM (580 N MAIN ST, NEW CARLISLE, OH 45344, (937) 845-1700) WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WHILE IT WAS STILL AT THE DEALER. AFTER FURTHER DIAGNOSTIC TESTING, THE CONTACT WAS INFORMED THAT THE SHIFTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 147,000.
- NHTSA ID
- 11193438
- Incident
- Mar 19, 2019
- Mileage
- 147,000 mi
Electrical
Filed Jan 21, 2019
HORN GOES OFF WINDSHIELD WIPERS START MOVING CAR SHUTS OFF WHILE DRIVING KEY DOESN'T HAVE TO BE IN THE IGNITION FOR HORN TO GO OFF AND WIPERS TO WIPE DRIVING ON THE ROAD AND CAR SHUTS OFF
- NHTSA ID
- 11171200
- Incident
- Jan 8, 2019
- Mileage
- 103,000 mi
Electrical
Filed Nov 14, 2018
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS TURNED OFF, THE BATTERY WOULD DRAIN AND THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER SOFTWARE WAS FAULTY, WHICH CAUSED THE RADIO TO REMAIN ACTIVATED AFTER THE VEHICLE WAS TURNED OFF AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (JEEP DODGE CHRYSLER OF TETERBORO, 469 US HIGHWAY 46, LITTLE FERRY, NJ) WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
- NHTSA ID
- 11151407
- Incident
- Nov 1, 2018
- Mileage
- 140,000 mi
Driver assistanceElectricalExterior lighting
Filed Aug 11, 2018
VEHICLE STALLED INTERMITTENTLY GOING DOWN ROAD, DASH LIGHTS FLICKER ON AND OFF, WINDSHIELD WIPERS TURN ON INTERMITTENTLY, RADIO NOT OWRKING, WINDOWS NOT WORKING, LOCKS NOT WORKING, ALL DASH LIGHTS NOW NOT ON, GAS GAGE NOT WORKING, RPM NOT WORKING. VEHICLE IS CURRENTLY NOT DRIVEABLE.
- NHTSA ID
- 11119389
- Incident
- Aug 11, 2018
- Mileage
- 114,000 mi
ElectricalEngine
Filed Jul 26, 2018
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. KELLY JEEP CHRYSLER DODGE RAM (501 STATE AVE, EMMAUS, PENNSYLVANIA 18049, (610) 991-8448) WAS MADE AWARE OF THE FAILURE AND REPLACED THE KEY FOBS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300.
- NHTSA ID
- 11113919
- Incident
- Aug 1, 2015
- Mileage
- 65,300 mi
ElectricalEngine
Filed Jul 26, 2018
ON SATURDAY, JULY 21, 2018, A FIRE STARTED IN THE ENGINE, WHICH RESULTED IN AN EXPLOSION AND THE VAN WAS DETERMINED TO BE A TOTAL LOSS. FIRE DEPT. AND POLICE ARRIVED AT THE SCENE. THE VEHICLE WAS IN MOTION ON A CITY STREET. A PUFF OF SMOKE STARTED, PULLED VEHICLE TO SIDE OF ROAD. EXITED VEHICLE AS THE FIRE HAD STARTED.
- NHTSA ID
- 11113872
- Incident
- Jul 21, 2018
- Mileage
- 181,400 mi
ElectricalTransmission
Filed Jul 3, 2018
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE AND SHIFT OUT OF SECOND GEAR. IN ADDITION, THE BATTERY FAILED, THE WINDSHIELD WIPERS ACTIVATED, THE INTERIOR LIGHTING FLASHED, AND THE HORN SOUNDED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COURTESY CHRYSLER DODGE, JEEP, RAM, FIAT, 607 ENTERPRISE PKWY, BREAUX BRIDGE, LA 70517, (337) 909-2111) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 87,159. THE VIN WAS NOT AVAILABLE. **TR *TR
- NHTSA ID
- 11105318
- Incident
- May 10, 2018
- Mileage
- 87,159 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.