2016 Dodge Grand Caravan Driver assistance Problems

See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealership is not compliying with the mandated repairs. The diagnostic summary provided by [XXX] on December 17, 2025, significantly mischaracterizes my complaints and omits the relevant factory campaigns. It has been over 30 days and it is apparent that they have no intention of complying with the mandated repairs or providing me any paperwork for my repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11711381

Incident

Dec 1, 2025

My 2016 dodge grand caravan has all of a sudden lost power on half the fuse box making it so the key (fob) says iuyts A bad key a total of 3 times so far as well as this time will not turn over at all, also the last time I went to put fuel in it half the gas was on the ground due to a faulty gas line on the fuel neck. It also has a fluctuateing rpm at stop lights. And might turn off and be hard to restart in the middle of an intersection.I would hope to have these things fixed in a recall soon.

NHTSA ID

11703393

Incident

Dec 3, 2025

while driving the engine light came on within 10 minutes the car started jumping in place and then within 5 minutes completely would not go in any direction forward reverse or neutral and just revved the torque locked up the transmission quit completely did not even give me time to pull over and access the issue was 7 min from home when completely quit

NHTSA ID

11696156

Incident

Oct 23, 2025

At various speeds from 35mph to 70mph, van will accelerate without manual input to the accelerator pedal. To stop the acceleration, the pedal must be "smashed" several times before the throttle responds. It is as if the cruise control acceleration spontaniously activates even though cruise control is not ON or being used. EXTREMELY DANGEROUS!!!

NHTSA ID

11498656

Incident

Dec 23, 2022

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving approximately 25 MPH, the RPM’s increased with the accelerator pedal depressed; however, the vehicle failed to exceed 25 MPH. On another occasion, while driving at an undisclosed speed, the vehicle experienced unintended acceleration. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of failure. The failure mileage was 108,000.

NHTSA ID

11481244

Incident

Aug 24, 2022

Mileage

108,000 mi

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds on three separate occasions, the accelerator pedal was sticking. The contact stated there was a warning indicator light illuminated but, was unable to identify the warning light. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.

NHTSA ID

11443129

Incident

Nov 1, 2021

Mileage

70,000 mi

The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.

NHTSA ID

11441344

Incident

Jun 1, 2020

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.

NHTSA ID

11440521

Incident

Nov 15, 2021

Mileage

97,099 mi

THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.

NHTSA ID

11404222

Incident

Mar 2, 2021

Mileage

80,900 mi

PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE

NHTSA ID

11366574

Incident

Apr 1, 2020

Mileage

85,000 mi

WHEN APPROACHING A RED LIGHT GOING SLOW SPEED AND SLOWING DOWN, CAR SUDDENLY ACCELERATED AS IF IT WAS REGAINING CRUISE CONTROL SPEED, THEREFORE SLAMMING INTO THE CAR IN FRONT OF ME. PRESSING ON BREAK DID NOT HELP. IS THIS A RECALL ISSUE? I SEE OTHERS ON HERE WITH SAME ISSUE. I RECEIVED A CITATION. CAR WAS TOTALED. THIS IS NOT RIGHT.*DT*JB

NHTSA ID

11353951

Incident

Aug 30, 2020

Mileage

73,000 mi

I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR

NHTSA ID

11324197

Incident

Apr 24, 2020

Mileage

48,000 mi

DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.

NHTSA ID

11317516

Incident

Nov 15, 2019

Mileage

65,000 mi

THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.

NHTSA ID

11268965

Incident

Oct 7, 2019

Mileage

92,000 mi

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

NHTSA ID

11246309

Incident

Aug 25, 2019

Mileage

28,000 mi

"TAKATA RECALL" I BROUGHT MY 2016 DODGE GRAND CARAVAN SXT, ON 04/17/19 IT HAS 30,000MILE ON IT. PASSENGER SIDE SLIDING DOOR LOCKED AGAIN LAST TIME IT HAPPENS 2 MONTHS AGO I SPEND $1200 IT HAPPENS AGAIN

NHTSA ID

11243421

Incident

Aug 12, 2019

THE DRIVING SIDE SLIDING DOOR HAS BECOME STUCK IN THE LOCKED POSITION. IT IS UNABLE TO BE OPENED MANUALLY OR WITH THE REMOTE OR BUTTONS. I WAS ABLE TO OPEN THE DOOR WITH THE REMOTE TO PUT MY CHILD IN THE CAR. WHEN WE ARRIVED AT OUR DESTINATION I WAS UNABLE TO OPEN THE DOOR. THIS IS A SERIOUS SAFETY CONCERN AS IF WE WERE IN AN ACCIDENT OR AN EMERGENCY SITUATION I WOULD NOT BE ABLE TO GET MY INFANT OUT OF THE CAR QUICKLY AND SAFELY.

NHTSA ID

11242986

Incident

Aug 10, 2019

Mileage

30,000 mi

I BOUGHT MY 2016 DODGE GRAND CARAVAN IN FEBRUARY OF 2018 WITH 98000 MILES ON IT. HERE I AM 1 YEAR AND 5 MONTHS LATER HAVING TO REPLACE THE TRANSMISSION AT 108000 MILES. I WAS DRIVING AND WITHOUT WARNING ON A CITY STREET MY RPMS WERE GOING UP TO 6000 BUT MY VAN WASN'T ACCELERATING. I ALMOST GOT REAR ENDED AND LUCKILY NONE OF MY CHILDREN WERE WITH ME, ESPECIALLY MY 7 WEEK OLD BABY!! THE TRANSMISSION REPAIR SHOP THAT I HAD IT TOWED TO SAID IT WASN'T DUE TO THE PUMP THAT WAS RECALLED, THAT APPARENTLY DID NOT APPLY TO MY VIN, BUT THE INSIDE OF MY TRANSMISSION WAS BREAKING APART INTERNALLY. WHEN THEY TOOK THE PAN OFF THE TRANSMISSION THERE WERE PIECES OF METAL LAYING IN IT. AND AFTER ALL THIS MY CHECK ENGINE LIGHT NEVER CAME ON.

NHTSA ID

11241076

Incident

Jul 23, 2019

Mileage

108,000 mi

I HAD BEEN HAVING ISSUES WITH THE GAUGES STARTED FLASHING AND GOING CRAZY ON THE 2ND DAY AFTER HAVING IT. THEN AT TIMES I WOULD BE LOCKED OUT FOR EXTENDED PERIODS OF TIME. AFTER THE OIL PUMP IN THE TRANSMISSION WENT OUT I HAD IT CHECKED FOR CODES AND IT SHOWED U0141 AS BEING STORED. AFTER THE TRANSMISSION WAS FIXED THEY WERE IN THE PROCESS OF DELIVERING IT BACK AND IT STARTED ACTING UP ON THEIR WAY WITH IT. AFTER TALKING TO THE DEALER TODAY THEY TELL ME IT IS THE TIPM AND IT IS THROWING 35 CODES. THIS IS NOT SAFE CAUSING YOU TO LOSE POWER WHILE DRIVING OR VEHICLE NOT STARTING OR BEING LOCKED OUT IN AN EMERGENCY SITUATION

NHTSA ID

11197223

Incident

Feb 15, 2019

Mileage

65,000 mi

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE STARTED TO SLOW DOWN WHILE TRAVELING UP A HILL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT PLACED THE SHIFTER INTO PARK AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT A BURNING ODOR WAS PRESENT AROUND THE VEHICLE. THE CONTACT POWERED OFF THE ENGINE AGAIN AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58391588. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *DT *JB

NHTSA ID

11196797

Incident

Apr 5, 2019

Mileage

110,000 mi

I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND MEINEKE FINALLY GETTING OUR VAN BACK. NOW 10 DAYS LATER IT IS DOING THE SAME THING. I HAVE 4 CHILDREN AND A WIFE THAT IS IN THIS VEHICLE THAT IS UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN.

NHTSA ID

11183585

Incident

Dec 1, 2018

Mileage

10,300 mi

SHORTLY AFTER GETTING MY VAN I FELT THAT IT DID NOT HANDLE PROPERLY. I EXPERIECED HYDRO PLANNING WHEN BRAND NEW TO ME. TRACKING UPON ACCELERATION WAS PORE. VERY POOR TRACKING AT ACCELERATION GOING INTO A TURN AT START UP SPEED. I CALLED CHRYSLER AND THEY SAID THERE HAD BEEN NO COMPLAINTS TO DATE. BY SUGGESTION, I PAID $100 FOR AN ALIGNMENT. THE ALIGNMENT DID NOT HELP WITH THIS MATTER. ANY TYPE OF PRECIPITATION AFFECTS THE TRACKING OF THE VEHICLE. ANY PAINTED LINES ON THE ROAD AFFECT TRACTION. IT SEEMS THAT THE TRACTION CONTROL IS THE PROBLEM, OR MAYBE THE YOKOHAMA AVID TIRES ARE THE PROBLEM. WHEN I ACCELERATE IN ANY GIVEN SITUATION MY TIRES WILL SPIN OR TRACTION CONTROL SLIPS BACK AND FORTH AS I CROSS OVER ANY REFLECTIVE SURFACES (LINES ON ROAD, OR STOP STRIPS, OR CROSSWALKS). I HAVE HAD TO LEARN TO STOP ON ROAD SURFACE, PRIOR TO CROSSING ANY DIFFERENTIATED SURFACES. RIGHT TURN ON RED IS MOSTLY FORBIDDEN, AS I MAY SPIN MY WAY OUT IN FRONT OF FASTER MOVING TRAFFIC. THIS VAN NOW HAS 24,000 MILES ON IT, AND THE TIRES NEED REPLACED FROM THE SPIN IN ACCELERATION.. AT 2 1/2 YEARS OLD, I AM CONCERNED ENOUGH TO TRADE FOR A DIFFERENT MAKE. I HAVE OWNED A 1992 DODGE CARAVAN, A 2007 TOWN & COUNTRY, AND NOW THIS 2016 DODGE CARAVAN. MY FRIEND WHO WORKS FOR THE STATE OF PENNSYLVANIA, HAS TO USE A NEW DODGE CARAVAN, ON OCCASION, OUT OF THEIR FLEET , HE TOO AGREED THAT TRACKING WAS AN ISSUE WTH THE VAN GOING STRAIGHT DOWN THE ROAD. I FIND IT VERY HARD TO BELIEVE THAT I AM ONE OF TWO PEOPLE TO COMPLAIN ON THIS VEHICLES HANDLING. TODAY 02/10/2019 WE RECEIVED ONE INCH OF SNOW. I WAS HEADING OUT FOR ERRANDS. MY TRACKING WAS HORRIBLE. I HAD TO ANTICIPATE ACTIONS OF OTHERS AN MYSELF WELL IN ADVANCE. I STOPPED AT A RED LIGHT ON A OTHER THAN LEVEL DOWN HILL SLOPE (VERY MILD), ANITICPATED VEHICLES AHEAD MOVING, I LEFT OF MY BRAKE TO ROLL. TURNING AT 5MPH, I LOST CONTROL

NHTSA ID

11176088

Incident

Jul 30, 2016

Mileage

24,000 mi

THE VEHICLE IS 2 YEARS OLD I HAVE OWNED FOR 7 MONTHS. I START THE CAR IT WILL NOT GO INTO GEAR. I SHUT THE CAR OFF THE MOTOR KEEPS RUNNING. THEN IT WILL GO IN GEAR AND MOVE BY ITSELF.

NHTSA ID

11150926

Incident

Nov 10, 2018

Mileage

100,100 mi

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. WHILE DRIVING 60 MPH APPROACHING AN INTERSECTION, THE VEHICLE ACCELERATED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. THE VEHICLE WAS TAKEN TO DODGE OF BURNSVILLE (12101 HWY 35 W S, BURNSVILLE, MN 55337, (952) 894-9000) FOR DIAGNOSTIC TESTING, BUT NO FAILURE COULD BE FOUND. THE DEALER INFORMED THE CONTACT THAT THEY WOULD UPDATE THE COMPUTER SOFTWARE; HOWEVER, THE FAILURE COULD RECUR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 10,350.

NHTSA ID

11130411

Incident

Jan 3, 2018

Mileage

10,350 mi

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE HESITATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RETRACT ONCE IT WAS RELEASED. AFTERWARDS, THE VEHICLE INADVERTENTLY ACCELERATED TO 55 MPH. AS A RESULT, THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY SAFELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT A TOW WOULD BE PROVIDED. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712, (254) 848-6200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR CONSUMER STATED THIS WAS THE SECOND ATTEMPT TAKING MY 2016 DODGE GRAND CARAVAN TO THE DEALERSHIP TO FIND OUT WHY MY GAS PEDAL STUCK TO THE FLOOR OF MY VEHICLE. AND VEHICLE TENTS ACCELERATE AND PICK UP SPEED, RPMS REVVING UP WHILE DRIVING. THE ISSUE AND DEFECT AND MECHANICAL ISSUES STILL EXIST. I AM SCHEDULED FOR OCTOBER 16TH 2018. TO TAKE THE VECHICLE BACK TO ALLEN SAMUELS DODGE CHRYSLER FOR THE THIRD TIME. YOU WILL FIND ATTACHED INVOICE FROM MY LAST VISIT FROM THE ABOVE CASE. NOTHING HAS CHANGED. FAMILY LIFE IS AT STAKE HERE EVERY TIME WE GET BEHIND THE WHEEL OF THIS VEHICLE THIS IS WHAT WE HAVE TO WORRY ABOUT THE GAS PEDAL STICKING TO THE FLOOR AGAIN DRIVING WITH IS ON YOUR MIND IT'S NOTA PLEASANT THOUGHT. YET AND STILL BOTH TIMES THAT WE HAVE TAKING A VEHICLE IN TO GET A DIAGNOSTIC AND INSPECTION OF THE PROBLEM AND DEFECT WE TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. UPDATED 10/18/18*JB

NHTSA ID

11114963

Incident

Jul 20, 2018

Mileage

70,000 mi