2016 Dodge Grand Caravan Seat belts Problems

The contact owns a 2016 Dodge Grand Caravan. The contact stated that soon after purchasing the vehicle, it was discovered that the second-row passenger’s side seat belt failed to latch as needed. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact was referred to the NTHSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

NHTSA ID

11699185

Incident

Nov 12, 2025

Mileage

105,000 mi

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck will feel stiff once in a while. The vehicle was not diagnosed or repaired. Upon further investigation, the contact found that other consumers had complained about a metal pin or plastic pin that detached from the head restraint. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,108.

NHTSA ID

11681390

Incident

Aug 18, 2025

Mileage

95,108 mi

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the passenger's side seat belt sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.

NHTSA ID

11607199

Incident

Jul 18, 2024

Mileage

56,000 mi

Intersection car collision. Seatbelt almost broke out of the holder. It could have cost me my life.

NHTSA ID

11552415

Incident

Oct 26, 2023

All engine and interior is muddy, i brought it once for windows not working and motor got replace, transmission was replace now gasoline leaking and ac is not working, electric ports dont work

NHTSA ID

11505863

Incident

Nov 21, 2022

The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was parked and unoccupied, the front driver's side headrest deployed inadvertently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 108,000.

NHTSA ID

11464103

Incident

May 8, 2022

Mileage

108,000 mi

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 70 mph, the driver’s side headrest air bag deployed without warning. The contact pulled over and the vehicle was towed to be diagnosed. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact the dealer. The failure mileage was approximately 97,000.

NHTSA ID

11420033

Incident

Jun 7, 2021

Mileage

97,000 mi

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING 55 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS HOWEVER, PAUL SHERRY CHRYSLER JEEP DODGE RAM (8645 N CO RD 25A, PIQUA, OH 45356, (937) 778-0830) WAS CONTACTED AND PROVIDED A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

NHTSA ID

11386511

Incident

Jan 2, 2021

Mileage

71,000 mi

THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.

NHTSA ID

11257497

Incident

Feb 2, 2017

WHEN MOVING THE DRIVERS SEAT. THE AIRBAG LIGHT COMES. ON. MOVE THE SEAT BACK THE LIGHT GOES OFF.

NHTSA ID

11254243

Incident

Jun 11, 2019

Mileage

58,000 mi

THE MIDDLE BENCH SEAT IS NOT WIDE ENOUGH TO SAFELY HOLD AN INFANT CAR SEAT EVEN THOUGH IT HAS A LATCH SYSTEM FOR THE CAR SEAT. THE INFANT CAR SEAT HANGS OFF THE SEAT AND IS NOT SAFELY SUPPORTED BY THE SEAT AN CHRYSLER HAS NO SAFE ALTERNATIVE TO FIX THE SAFETY ISSUE. ALSO SINCE IT'S A BENCH SEAT YOU CANNOT USE THE SEATBELT THAT CROSSES THE WALKWAY FOR ANY CAR SEAT BECAUSE THIS IS ALSO A SAFETY ISSUE THAT CHRYSLER DOES NOT HAVE A RESOLUTION FOR. THESE ISSUES ARE WHEN THE VEHICLE IS STATIONARY, AND IN MOTION ON ANY CITY STREET OR HIGHWAY, TURNING, OR TRAVELING STRAIGHT. CHRYSLER DOES NOT CARE IF PARENTS CAN SAFELY SECURE A CAR SEAT OF ANY KIND IN THEIR VEHICLES. INSTEAD THEY TELL YOU TO READ THE MANUAL FOR THE CAR SEAT AND FOR THE VEHICLE YOU PURCHASED AND THAT'S IT.

NHTSA ID

11003102

Incident

Jul 2, 2017

Mileage

15,000 mi