The contact owns a 2010 Dodge Journey. The contact sated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact made a left turn and the brakes seized. The contact stated that the ECS, engine check, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to several independent mechanics where it was determined that the brake hose was leaking, and an unknown hose had detached. The vehicle was repaired for the most recent failure. The remained at the residence and had not been driven since. The manufacturer was made aware of the failure. The failure mileage was unknown.
- NHTSA ID
- 11635339
- Incident
- Aug 26, 2024
BrakesElectricalEngine
Filed Jul 12, 2024
I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of today I can't start my car. All the interior lights come on and radio but won't turn over. I tried to get a jump 3 times but still nothing. I am disabled and can't get on public transportation or barely walk up stairs. I'm at zero income and awaiting approval from SSI. So I need someone to assist with this nightmare please. I honestly don't know what else to do
- NHTSA ID
- 11601593
- Incident
- Jan 1, 2023
BrakesElectrical
Filed Apr 22, 2024
COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). Vehicle Manufacturer: admits known risk and problem w/ the Abs control module and traction control system and is researching problem-matic modules, but will they not issue a recall. part is not available . Warning lamps were after the first event (3-13-24): ESP and Traction control. videos are difficult to catch do to the random nature of the problem.
- NHTSA ID
- 11584626
- Incident
- Mar 13, 2024
BrakesElectrical
Filed May 10, 2023
Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Christmas tree. Had several inspections for code errors. Replace entire system in January of 2023. $1,800. Less than 500 miles later, another caliper sticks, then snaps causing entire break assembly to move, damaging yet another wheel rim. I love this vehicle. The room, style. But it's not safe. I've almost caused an accident on the road 3 times due to this useless brake system. This last incident put me in a ditch. It's still in the mechanics shoo. Severe wheel damage this time.
- NHTSA ID
- 11521288
- Incident
- Dec 23, 2022
BrakesDriver assistanceEngine
Filed Feb 25, 2021
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE BEFORE EVENTUALLY STALLING. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS NORMAL HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,700.
- NHTSA ID
- 11397889
- Incident
- Feb 24, 2021
- Mileage
- 68,700 mi
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SOON AFTER REPLACING THE BRAKES AND HER ROTORS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THEY WERE ALL UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO A STOP AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED AFTER BEING RESTARTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 86,000.
- NHTSA ID
- 11326786
- Incident
- Oct 14, 2019
- Mileage
- 86,000 mi
BrakesElectricalEngine
Filed Apr 27, 2020
THE CAR ENGINE STALLS WITHOUT WARNING, POWER STEERING LOCKS UP AND BRAKES LOCK UP CAUSING ALL PASSENGERS TO BECOME A "SITTING DUCK" PRONE TO INCOMING IMPACTS!
- NHTSA ID
- 11322450
- Incident
- Apr 22, 2020
- Mileage
- 170,000 mi
BrakesElectricalEngine
Filed Feb 12, 2020
MY WIFE WAS DRIVING THE CAR AND IT SHUT OFF WHILE DRIVING. THE ENGINE AND ELECTRIC SYSTEM SHUT OFF AND SHE COULD NOT USE THE BRAKES. SHE HAD TO COAST TO A PARKING LOT AND THEN IT STARTED UP AGAIN. WE HAVE TAKEN IT INTO A MECHANIC AND THERE IS NO INFORMATION ON THE COMPUTER REGARDING WHAT HAPPENED. HE CANNOT DIAGNOSE THE PROBLEM.
- NHTSA ID
- 11308704
- Incident
- Feb 11, 2020
- Mileage
- 140,000 mi
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE BRAKES FAILED. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL THE BRAKES FAILED TO OPERATE SMOOTHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED FIVE TIMES IN LESS THAN TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
- NHTSA ID
- 11306654
- Incident
- Aug 28, 2018
- Mileage
- 25,000 mi
BrakesDriver assistanceSteering
Filed Nov 29, 2019
SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.
- NHTSA ID
- 11282848
- Incident
- Nov 23, 2019
- Mileage
- 105,000 mi
I HAVE A 2010 DODGE JOURNEY THAT WE HAVE REPLACED THE BRAKE PADS AT LEAST 3 TIMES SINCE DECEMBER WE HAVE REPLACED THE MASTER CYLINDER AND CALIPERS. THE BRAKE CONTINUE TO HEAT UP AND CAUSE ISSUES. WE HAVE ALSO REPLACED BOTH THE DRIVER AND PASSENGER SIDE BRAKE HOSES.
- NHTSA ID
- 11220717
- Incident
- Dec 1, 2018
- Mileage
- 88,000 mi
BrakesEnginePowertrain (other)
Filed Mar 30, 2019
DRIVING ALONG AND CUT OFF. NO BREAKS AND NO STEERING WITH MY CHILDREN IN THE VEHICLE ON THE INTERSTATE. THIS ISSUE HAPPENED ON MORE THAN TWO OCCASIONS.
- NHTSA ID
- 11192633
- Incident
- Feb 1, 2019
- Mileage
- 140,000 mi
BrakesSuspension
Filed Jun 23, 2018
THE REAR ARMS ON THE TIRE WHEELS BENT IN CAUSING THE TIRES TO GO COMPLETELY WORE DOWN ON THE INSIDES. IT WAS HARD TO SEE BECAUSE THE MIDDLE AND OUTSIDE WERE FINE. IT COST $457.00 TO REPAIR THE GARAGE SAID THIS WAS COMMON. I HAVE THEREPAIR RECORDS I DON'T KNOW HOE TO SEND ONLINE . IF THE TIRES HAD BLOWN IT COULD HAVE BEEN REALLY BAD AS I DRIVE 80 MILES ROUND TRIP A DAY TO WORK. HAVE'NT FIXED BRAKES YET BUT THE ROTORS ARE SHAKING WHEN I HIT THE BRAKES
- NHTSA ID
- 11103520
- Incident
- Feb 15, 2018
- Mileage
- 93,000 mi
BrakesElectricalEngine
Filed Jan 23, 2018
MY CAR IS AT 71000 MILES IT WILL NOT SWITCH INTO GEARS MEANING I HAVE TO PULL OVER TURN CAR OFF AND BACK ON IN HOPE THAT IT WILL SWITCH GEARS. MANY TIMES THAT DOESN'T WORK. MY BRAKE CALIBER HAS BEEN REPLACED AND IT STILL IS MESSED UP AGAIN. YESTERDAY I WAS RIDING DOWN ROAD AND CAR JUST POWERED OFF ON ME FOR NO REASON. I COULD NOT START IT BACK UP AFTER HOUR IT RESTARTED.WE CHECKED ENGINE FLUID ETC EVERYTHING WAS GOOD. I WAITED UNTIL END OF MY SHIFT WENT AND GOT CAR TO TAKE HOME. AS I BEGAN TRAVELING HOME A POWER LIGHTING BOLT CAME ON IN MY DASH. CAR SHUT OFF AGAIN WOULD NOT START UNFORTUNATELY I WAS UNABLE TO BARE OFF THE ROAD BECAUSE EVERYTHING LOCKED UP IN CAR. I WISH I NEVER PURCHASED THIS CAR.
- NHTSA ID
- 11064371
- Incident
- Jan 22, 2018
- Mileage
- 71,287 mi
I HAVE HAD TO HAVE THE BREAK PADS AND ROTORS CHANGED 4 TIMES IN THE LAST YEAR. I HAVE READ SO MANY COMPLAINTS REGARDING THE SAME ISSUE. WHY IS THERE NOT A RECALL?
- NHTSA ID
- 11046040
- Incident
- Feb 14, 2016
I BOUGHT THIS VEHICLE BRAND NEW IN 2010 AND DID NOT HAVE TO CHANGE THE BRAKES ON IT UNTIL 2014 - NOW, I HAVE TO CHANGE ALL 4 OF THE BRAKES RIGHT DOWN TO THE ROTORS EVERY YEAR (ALL 4 PADS AND ROTORS CHANGED 2014, 2015, 2016 AND NOW 2017, WITH CALIBERS CHANGED IN 2016 AS WELL)! THERE IS NEVER ANY SQUEAK FROM THE BRAKES OR OTHER NOISES OR FAILURE TO STOP UNTIL ALL OF A SUDDEN, THE BRAKES GRIND LOUDLY WHEN USED AND THE VEHICLE REQUIRES A GREAT DISTANCE TO STOP.
- NHTSA ID
- 11023338
- Incident
- May 13, 2014
- Mileage
- 60,000 mi
BrakesDriver assistanceExterior lighting
Filed May 8, 2017
THE BRAKING SYSTEM MAKES A LOUD CRUNCHING NOISE AND GETS MUSHY WHEN YOU'RE ON A SLIPPERY SURFACE MAKING IT HARD TO STOP.
- NHTSA ID
- 10984176
- Incident
- Jan 20, 2013
2015 (JUNE) THE MASTER CYLINDER AND BRAKE BOOT WERE REPLACED <40000 MILES - HAD VEHICLE CHECKED OUT IN FEB. 2017 BEFORE A LONG TRIP - WAS TOLD OK - WENT TO FLORIDA (1500 MILES FROM HOME) ESP/BAS LIGHT CAME ON - CALLED HOME DEALERSHIP - WAS TOLD OK TO DRIVE BUT TO HAVE CHECKED OUT - TOOK TO DEALERSHIP IN ST. PETERSBURG, FL - BRAKING SYSTEM REPLACED - TODAY (APRIL 1, 2017 - EAS/BAS, BRAKE AND TRACTION CONTROL LIGHTS ARE ALL BACK ON AGAIN - THIS IS THE 3RD TIME THAT THIS VEHICLE HAS HAD A BRAKE LIGHT ISSUE SINCE JUNE 2015. TIRED OF SPENDING MONEY OVER AND OVER AGAIN FOR THE SAME PROBLEM WITH NO RESOLUTION. THIS VEHICLE HAS BEEN SERVICED 14 TIMES ACCORDING TO DODGE CORPORATE OFFICE SINCE IT WAS PURCHASED IN APRIL 2010
- NHTSA ID
- 10969942
- Incident
- Apr 1, 2017
- Mileage
- 59,500 mi
I HAVE HAD THE ROTORS, PADS, CALIPERS, AND MASTER CYLINDER REPLACED SEVERAL TIMES IN THE PAST 7 YEARS, MORE THAN ANY OTHER VEHICLE I HAVE OWNED IN MY 45 YEAR LIFETIME. I HAVE HAD ALL OF MY CAR'S REPAIRS DONE THROUGH SEARS SO THE BRAKES ARE WARRANTIED. I HAD THE MASTER CYLINDER REPLACED IN DEC. 2016 AND NOW HAVING TO TURN AROUND AND HAVING TO REPLACE THEM AGAIN.
- NHTSA ID
- 10966183
- Incident
- Mar 15, 2017
- Mileage
- 78,000 mi
BrakesElectrical
Filed Jan 7, 2017
WE PURCHASED OUR 2010 DODGE JOURNEY SXT BRAND NEW IN OCTOBER 2010 FOR 30K (A RIP OF FOR SURE) - BEING YOUNG, NAIVE AND OUR FIRST BRAND NEW VEHICLE PURCHASE. WITHIN 3000 MILES, WE HAD TO HAVE ALL OF THE ROTORS RESURFACED. THE BRAKES HAVE BEEN REPLACED TWICE. A FULL SET OF TIRES TWICE. THE CAR SHUT OFF WHILE RUNNING THREE TIMES, ALMOST RESULTING IN HORRIBLE ACCIDENTS (THIS WAS DUE TO THE IGNITION ISSUE THAT *EVENTUALLY* RECALLED). THE ALARM WOULD GO OFF RANDOMLY AND OFTEN WITHOUT REASON. THE DEALER OF COURSE, WAS UNABLE TO REPLICATE THE ERROR. SO WE WERE LEFT WITH NO OTHER RECOURSE THAN THE REMOVE THE FUSE, WHICH IS TOTALLY UNSAFE BUT WAS THE ONLY OPTION WE HAD. NOW, WITHIN THE PAST 8 MONTHS OR SO, THE BATTERY HAS BEEN GOING DEAD AFTER BEING LEFT WITHOUT RUNNING FOR AT LEAST TWO DAYS. THE BATTERY HAS BEEN COMPLETELY REPLACED WITH A BRAND NEW BATTERY TWICE, AND A FULL DIAGNOSTIC SCAN WAS RAN ON DECEMBER 22ND WHEN THE LATEST NEW BATTERY WAS INSTALLED. THEY FOUND ABSOLUTELY NOTHING WRONG AS TO WHY THE BATTERY WAS DRAINING. NOW, TODAY, ITS DEAD AGAIN AFTER TWO DAYS BEING LEFT SITTING - ANOTHER FULL SET OF BRAKES WAS REPLACED A MONTH AGO - AND YET ANOTHER ROTOR NEEDS TO BE REPLACED, AS THERE IS NO SALVAGING THIS ONE. THIS CAR ONLY HAS 60K MILES ON IT. WE HAVE ABSOLUTELY ZERO CHANCE WITH THE VIRGINIA (WHERE WE PURCHASED THE VEHICLE) 'LEMON LAW', AS ANY ISSUES NEED TO BE REPORTED WITHIN 18 MONTHS OF THE DELIVERY OF THE VEHICLE. THIS VEHICLE NEEDS TO BE COMPLETELY RECALLED AND ALL THE ISSUES NEED TO BE FIXED BY DODGE. WE'RE UNDERWATER FOR SURE ON OUR LOAN AND AT BEST, WE'LL ONLY BE ABLE TO GET 3K FOR A TRADE IN. ITS A RUNNING WHEN IT WANTS TO DEATH TRAP AND DODGE NEEDS TO MAKE THIS RIGHT WITH THEIR CUSTOMERS. WE LOVED IT WHEN WE FIRST PURCHASED IT, BUT NOW WE'RE APPREHENSIVE ABOUT WHAT ELSE WE'RE GOING TO HAVE GO WRONG WITH IT.
- NHTSA ID
- 10940257
- Incident
- Jan 6, 2017
- Mileage
- 62,574 mi
BrakesEngineExterior lighting
Filed Dec 27, 2016
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL HIT THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE HEADLIGHTS INTERMITTENTLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 02/16/17*LJ *CN
- NHTSA ID
- 10937721
- Incident
- Dec 1, 2016
- Mileage
- 32,000 mi
BrakesElectrical
Filed Nov 25, 2016
THE BRAKING SYSTEM HAS BEEN A SERIOUS PROBLEM FROM THE FIRST MONTH OF MY PURCHASE.CAR WAS PURCHASED IN 2011, ROTORS & PADS FRONT REPLACED. EVERY YEAR I REPLACE ROTORS, PADS CALIPERS, EVEN THE MASTER CYLANDER. RECENTLY AN ENTIRE TEAM OF MACHANICS WORKED SEVERAL HOURS ON THE CAR, ALL WERE FRUSTRATED THAT THEY COULD NOT CORRECT THE BRAKE PROBLEMS. SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN THEIR EXPERIENCE. COST ME $1000.00! ANOTHER PROBLEM SHOWING UP IS THE CAR JUST SHUTS OFF WHILE DRIVING. THIS , AFTER THE KEY WAS RECALLED AND REPLACED. THIS HAS JUST HAPPENED TWICE.
- NHTSA ID
- 10927799
- Incident
- Nov 25, 2016
- Mileage
- 138,000 mi
BrakesOther / unspecified
Filed Oct 17, 2016
DODGE JOURNEY BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE SIZE AND WEIGHT. BRAKE PADS AND ROTORS ARE NEEDING FULL CHANGEOUT AFTER APPROX 25K MILES. VEHICLE HAS LESS THAN 60K MILES ON ODOMETER, AND BRAKE SYSTEM AGAIN MUST BE REPAIRED PREMATURELY. I BELIEVE THIS IS THE REASON DODGE INCREASED THE ROTOR SIZE ON 2011 MODELS.
- NHTSA ID
- 10916651
- Incident
- Oct 17, 2016
- Mileage
- 58,000 mi
BRAKES WILL NOT HOLD CAR ON A DOWNHILL STEEP GRADE. WHILE ON A CITY STREET GOING DOWN HILL A RED LIGHT AHEAD. I APPLIED BRAKES CAR COULD NOT STOP WITH PLENTY OF TIME TO STOP I HAD TO ROLL THROUGH THE RED LIGHT.
- NHTSA ID
- 10909426
- Incident
- Nov 15, 2015
I HAVE REPLACED BRAKE PADS AND ROTORS NUMEROUS TIMES. I HAVE HAD TO HAVE THE ENTIRE BREAKING SYSTEM REPAIRED SEVERAL TIMES. HAVE SPENT A LOT OF MONEY ON REPAIRS. BRAKES SHOULD NOT HAVE TO BE REPLACED THIS OFTEN.
- NHTSA ID
- 10905517
- Incident
- Aug 1, 2016
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.