Owner-reported complaints naming the steering system, filed with NHTSA
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Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2010 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 69 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 69, in the owner's own words
My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now showing with my vehicle
I went to go start my vehicle to commute home from work and had no power steering. I did some research and saw that my vehicle model from 2007-2016 was recalled for this issue
Powering steering went out again for the 4th time. Had to have car towed to repair shop again 1/21/22. Will upload 4th receipt when repair is done.
STARTED THE CAR TO GO TO WORK AND HAD NO POWER STEERING. TOOK THE CAR TO THE MECHANIC AND HAD SOME BROKEN LINES REPLACED. TWO DAYS LATER WHILE DRIVING ON A CITY STREET THE POWER STEERING WENT OUT AGAIN. I LOST CONTROL AND ALMOST LANDED IN A DITCH. TOOK BACK TO THE MECHANIC AND THE SAME LINES BUT AGAIN.
THIS IS THE SECOND YEAR IN A ROW WE HAVE TO REPLACE THE POWER STEERING LINES. LAST YEAR THE RETURN LINE BURST WHILE DRIVING. NOW JUST YESTERDAY ( 02/09/2021) A LINE BURST AGAIN WHILE DRIVING.THE VEHICLE ONLY HAS THIS ISSUE IN THE WINTER. IT STARTED TO BE ALMOST IMPOSSIBLE TO STEER. IT FELT LIKE THE POWER STEERING PUMP WAS LOCKING UP.
POWER STEERING RETURN HOSE BROKE OFF CAUSING NO STEERING. CLOCK SPRING IN STEERING WHEEL BROKE CAUSING HORN TO GO OFF BY ITSELF AND AIR BAG WARNING LIGHT TO STAY ON.
THIS IS THE SECOND TIME WITHIN THREE MONTHS THIS HAS HAPPENED. FIRST TIME I WAS DRIVING AT 30 MPH AND WAS ABLE TO SAFELY PULL OVER. SECOND TIME. DRIVING AND ALL THE SUDDEN LOSE POWER STEERING. A HOSE UNDER CAR KEEPS BURSTING AT THE PINCH CLAMP AND LOSING ALL POWER STEERING FLUID. THIS HAS HAPPENED TWICE THIS WINTER. LAST NIGHT AT START UP WITH BELOW FREEZING TEMPS. CAR STARTED HEARD A NOISE LIKE I RAN OVER SOMETHING ( CAR WAS IN PARK) AND LOST ALL POWER STEERING FLUID.
WHEN TURNING ONE DAY MY HORN HONKED BY ITSELF. I THOUGHT MY HAND SLIPPED AND ACCIDENTALLY HONKED THE HORN THEN A FEW DAYS LATER WHILE DRIVING STRAIGHT I HEARD IT AGAIN. IT HONKED TWICE BY ITSELF, CAUSING THE PERSON IN FRONT OF ME TO SLAM ON THEIR BRAKES AND ALMOST CAUSED A CRASH. THAT SAME DAY I HEARD IT WHILE THE VEHICLE WAS OFF. I WAS I SIDE AND MY HORN HONKED AT LEAST 15 TIMES BY ITSELF. I KNEW IT WASN'T MY KEYS BECAUSE MY KEY FOB HAD BEEN DISCONNECTED FROM MY CAR.
2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE THERE WAS A ABNORMAL NOISE DETECTED. THE CONTACT NOTICED POWER STEERING FLUID WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO - CHRYSLER JEEP DODGE RAM IN SIOUX FALLS (5910 S LOUISE AVE, SIOUX FALLS, SD 57108 (605) 309-0970) WHERE IT WAS DIAGNOSED THE RETURN POWER STEERING LINE RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V273000 (STEERING).THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD NOTICED THE STEERING WHEEL WOULD BECOME DIFFICULT TO OPERATE WITHOUT WARNING AND ALSO NOTICED FLUID SPOTS ON HER DRIVEWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THERE HAD BEEN A RECALL PLACED ON THE VEHICLE FOR A DEFECTIVE POWER STEERING RETURN HOSE. THE CONTACT THEN CALLED SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER WHO GAVE HER THE SAME INFORMATION; THEY THEN REFERRED HER TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *PM *TP
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, THE POWER STEERING WENT COMPLETELY OUT AND PINK FLUID WAS RELEASED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC TO BE REPAIRED THREE TIMES. THE PARTS REPLACED WERE UNKNOWN; HOWEVER THE FAILURE REOCCURRED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE STEERING HOSE BURST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 11/20/19. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V373000 (STEERING). THE FAILURE MILEAGE WAS 121,988. *DT*JB
THE POWER STEERING HOSE KEEPS RUPTUREING WHEN YOU FIRST START IT UP
AS I WAS DRIVING I TIRED TO TURN THE WHEEL TO GO AROUND A SMALL CURVE ON A CITY STREET AND IT WOULDN'T TURN. I COULD FEEL THE CAR STARING TO DIE. AS I PUT THE CAR IN PARK TO TURN THE IGNITION OFF THE BREAK PEDAL WOULD NOT WORK. I WAS ABLE TO TURN THE CAR OFF AND RESTART WITHOUT ANY ISSUES. LATER MY HORN STARTED HONKING ON ITS OWN. AND CONTINUES TO HONK RANDOMLY. ALSO THE ALARM RANDOMLY WENT OFF ONCE YESTERDAY. TODAY IT HAS RANDOMLY HONKED ALL AFTERNOON.
CAR WILL NOT START AT TIMES. CANT PUT IT IN GEAR AT TIMES. EAP LIGHT COMES ON WITHOUT ANY ISSUES. SEEMS ALL ELECTRICALLY ISSUES MUST REPAIR BRAKE AND TURN SIGNAL LIGHTS EVERY OTHER MONTH
UNCONTROLLABLE CONSTANT HORN HONKING WHILE THE VEHICLE IS DRIVING, WHILE ON OR OFF, ALSO KEY FOB DOES NOT START OR STOP THE NOISE. BEEN TO THE DEALERSHIP NON STOP SINCE GETTING THE VEHICLE AS WELL AS A FEW OTHER SHOPS AND NO ONE HAS BEEN ABLE TO COMPLETELY FIX THE ISSUE IT HAS CONTINUED TO RETURN. EVERY TRIP TO THE DEALER THEY HAVE TOLD ME THE VEHICLE IS FINE, ERASE ANY SENSORS THAT APPEAR ON THE DASH, AND SEND ME HOME UNTIL THE PROBLEMS CONTINUE TO HAPPEN. REMOVED THE FUSE TO SILENCE THE HORN NOISE BUT HAS CONTINUED TO DRAIN THE NEW BATTERY. HAVE HAD NO LUCK WITH THE VEHICLE AND NOW I CANNOT DRIVE IT BECAUSE IT KEEPS DYING. THERE IS A LOT WRONG WITH THIS VEHICLE.
I STARTED MY 2010 DODGE JOURNEY AND WAS DRIVING DOWN THE INTERSTATE. I BEGAN TO GO AROUND A SHARP CURVE AND REALIZED I HAD LOST ALL POWER STEERING. THIS ALMOST RESULTED IN A CRASH INTO ANOTHER VEHICLE AND THEN ALMOST A BARRICADE. THANKFULLY I WAS ABLE TO SOMEWHAT GAIN CONTROL OF THE VEHICLE. MY WIFE AND 10 MONTH OLD BABY WERE ALSO IN THE VEHICLE. I LATER LEARNED THAT THE POWER STEERING RETURN LINE HAD RUPTURED. I WOULD CONSIDER THIS A ISOLATED INCIDENT AND NOT A VEHICLE PROBLEM IF THERE WASN'T ALREADY A RECALL FOR OTHER DODGE JOURNEYS WITH THE EXACT SAME PROBLEM.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN MALFUNCTIONED AND WOULD SOUND AT RANDOM. THE VEHICLE WAS TAKEN TO AUTONATION (3000 NORTH LAKE PARKWAY, COLUMBUS, GA 31909, (330) 238-3206) WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS INVALID.
RECALL NOTICE - #S08 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.
LOSS OF STEERING TWICE DUE TO EXTREMELY COLD WEATHER. RETURN HOSE BURST AND LOST POWER STEERING. ALSO POWER STEERING FLUID LEAK. HIGH PRESSURE HOSE BURST LOSS OF STEERING AGAIN.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING RETURN HOSE RUPTURED. THE VEHICLE WAS TOWED TO O'CCONORS CHRYSLER DODGE JEEP RAM (LOCATED AT 22513 M-129, PICKFORD, MI 49774, (800) 800-7192) TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,638.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED ONE MORNING. THE CONTACT NOTICED A LARGE PUDDLE OF POWER STEERING FLUID UNDERNEATH THE VEHICLE. THE CONTACT CALLED HAWK CHRYSLER DODGE JEEP (7911 W ROOSEVELT RD, FOREST PARK, IL 60130, (708) 366-1001) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE; THEREFORE, THE REPAIR COSTS WOULD NOT BE COVERED. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING HOSE WAS LEAKING FLUID. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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