2016 Dodge Journey Driver assistance Problems

An authorized Dodge dealer replaced the original rearview backup camera under warranty in 2021 with Mopar replacement part 56054158AG. The replacement camera later became inoperative, displaying a black or distorted image and eventually no usable rearview image when the vehicle is shifted into reverse. I later received an official FCA US owner notification for Mopar replacement camera part 56054158AG under Safety Recall 60C (NHTSA Recall 25E-052). The owner notification states that the remedy is available. Attached are the dealer's 2021 warranty repair invoice documenting installation of part 56054158AG, the FCA recall notices, and the dealer's July 2026 service record documenting that there were no active recalls associated with the vehicle. When I presented the vehicle, the owner notification, and the repair documentation to the authorized dealer, I was told there is no active recall associated with the vehicle, and the dealer documented that there were no active recalls for the vehicle at that time. As a result, the dealer did not perform the recall repair. I am concerned that owners of vehicles with recalled replacement cameras may have no clear path to obtaining the recall remedy when the replacement part is documented but no active recall is associated with the vehicle. The backup camera remains inoperative, reducing rearward visibility while backing and increasing the risk of a crash.

NHTSA ID

11753604

Incident

Jun 1, 2025

The traction control light, the service AWD light and the abs light are all on, the horn stopped working, the buttons on the steering wheel stopped working, the backup camera stopped working, the air in the back portion of the vehicle turns on randomly-and the temp to the back randomly adjusts on its own and the heated steering wheel control shuts off and doesn't work. I brought it in to the dealership to have the U49 recall completed but they said they don't have to inspect the wiring that is included into the functioning of the CAN bus system. All of these issues started within a week of each other and nothing fixes them.

NHTSA ID

11732945

Incident

Mar 3, 2026

The rear view camera has become unreliable. It sometimes flickers. It sometimes is upside down. It is sometimes gray. It works properly about 10% of the time. I believe it was a significant contributor to my backing into and damaging another vehicle in a parking lot. I understand that there is a recall notification (NHTSA 25V552; Chrysler 59C) for the Dodge Journey beginning with model year 2019. This vehicle is a 2016. I am not overly concerned about the specific accident noted above but do consider this a serious risk that should be reported.

NHTSA ID

11717520

Incident

Jan 17, 2026

I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on computers nothing comes up.I cannot even use cruise control because it speeds up on its own to high speeds. I contacted the dealership, I was told I was making it up, I took it in and was told they could not find anything. I have taken video, and even have numerous witnesses to this. This is just one of many issues.Three nights ago on my way home from the store all my lights went out on the highway. It was pitch black. I was lucky no one was around me and I was able to get off the near by exit without crashing. There is no recalls on my car but on the 2016 Dodge journey this is mentioned by numerous customers. I even contacted Dodge Chrysler and was told they have no records of any issues with my year make or model.

NHTSA ID

11700144

Incident

Nov 15, 2025

The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed and the RPM was between 2,500 - 3,500 RPM, the vehicle started decelerating. There was a red lightning bolt illuminated on the instrument panel, indicating a failure with the electronic throttle system. The failure had become persistent. The vehicle had been taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was 90,000.

NHTSA ID

11610250

Incident

Aug 1, 2024

Mileage

90,000 mi

The car kept stalling while driving. We had it for 2 weeks and all the sencers went bad and it over heated. Had to leave it on the side of the road and it got towed by highway patrol.Also rewend the battery. Now we are stuck without a ride.i looked up the recalls it said they were repaired but I don't think that's true.

NHTSA ID

11608136

Incident

Jun 3, 2024

FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11591357

Incident

Mar 4, 2024

Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.

NHTSA ID

11585582

Incident

Jan 1, 2024

My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11577692

Incident

Jul 24, 2023

The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.

NHTSA ID

11575614

Incident

Jul 5, 2023

Mileage

59,000 mi

Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.

NHTSA ID

11575055

Incident

Feb 1, 2024

My care has an acceleration issues, I had the transmission fixed twice and still does the same thing, I been having electrical issue's, my dome light comes on when I put car in reverse, my car compartment on drivers side back seat fills up with water, front seat floor gets wet underneath mat in winter, locks on doors lock and unlock at will, heating and ac unit comes on at will the car is dangerous to drive

NHTSA ID

11545917

Incident

Jan 1, 2023

My abs, traction control, and my AWD service light all have been on making my car jump before I can accelerate and it then drives fine but today it would not allow me to go over 15MPH and all I could hear was grinding noises! This was the first time that has happened, I’ve replaced the wheel sensors, bearings, and all new tires it turned off for a couple months but now is back on! This is a huge hazard, I have 3 kids that were with me when the new incident happened and had to put my hazards on to make it into a gas station parking lot, this needs a recall on all senors, abs, cruise control, electrical, transmission. List goes on. What is it going to take for them to see many people have been complaining of the same issues at hand?? Is it going to take a serious or critical accident?? It should not have to get that far, I’ve complained a couple years ago and no one ever contacted about these issues. I just want my car safe for my kids! Please I beg of you to do something about these issues!

NHTSA ID

11517209

Incident

Apr 15, 2023

Front blowers blow hot air when A/C is turned on, defrost won’t work in winter, the backup camera keeps going black and glitching when in reverse, my abs, traction control, and AWD service keeps coming on, I have changed both front wheel sensors, wheel-barrings, brakes, and all new tires. It helped for a month no lights on and it drove amazing no issues and one day it started again and when I try to accelerate you can feel it not want to go, I hear a grind noise and then the car will jump super hard then the AWD service will kick on and traction control turns off and it will drive fine again. I have 3 kids and do not feel safe anymore driving my car! Im shocked there isn’t a recall on any of these issues considering there have and still are a lot of complaints on the same issues I’m having. Also cruise control won’t work. I seen it was recalled but previous owner had taken it in and got it replaced but it definitely is bad again. I know these issues can not be good on my car’s transmission or engine! Please help me! I’ve filed a complaint before and heard from no one.

NHTSA ID

11517041

Incident

Dec 1, 2020

While driving my dodge journey 2016 crossroad plus my engine started to hesitate when giving it throttle pressure to accelerate and when attempting to accelerate it decreased in speed and would in then cut power to speed up and then gain it back rapidly going into high rpm’s vehicle would then slow down on highway causing a huge safety risk for myself and others on the interstate

NHTSA ID

11516144

Incident

Apr 1, 2023

I was driving on the highway and my car started to jerk when I accelerated and hit the brakes. I pulled over to see what was wrong with the car. It hesitated to start back up and when it did it stalled. My ESC light came on and my engine light came on before I pulled over. I was stuck on the side of a busy highway with a car that almost caused an accident when it jerked. Took the car to AutoZone for a diagnostics check and got 3 error codes, P0344, P0128, and C121C-00. Was informed that there are similar issues being reported about cars of the same year, make, and model that was not included in a 2016-2017 recall and that there is an open investigation referring to the camshaft sensor being intermittent (Code P0344). There was no other warning lights on the dashboard. All the lights came on at the same time.

NHTSA ID

11511152

Incident

Mar 8, 2023

The contact owns a 2016 Dodge Journey. The contact stated while driving 70 MPH, the vehicle hesitated upon the depression of the accelerator pedal. The vehicle entered LIMP Mode with the check engine warning light illuminated. The contact initially took the vehicle to an independent mechanic who diagnosed the vehicle with a shift solenoid defect related to the engine control module (ECM). The contact took the vehicle to several other independent mechanics and was informed that the transmission needed to be replaced. The contact then received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) which she linked to the failure. The dealer and the manufacturer were notified of the failure and the contact was informed that the software update would be covered under recall; however, any additional repairs would be paid out of pocket. The vehicle was not yet repaired. The failure mileage was approximately 100,000.

NHTSA ID

11502476

Incident

May 1, 2022

Mileage

100,000 mi

When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage. So far no recalls. However I have seen multiple complaints within google search. This is a safety issue as it feels as though the vehicle is going to delay in turning and could cause an accident.

NHTSA ID

11496197

Incident

Nov 23, 2022

Driving home from work (about 10:45p on 7/22/2021), when, without warning, the ETC (electronic throttle control) and the Trac light came on. This led to an immediate lose of power with no ability to accelerate. This happened 7 times from Sterling Boulevard to Loudoun County Parkway exit on Rt 7. At one point, I was almost rear-end after loosing power. This happened to me once before on 7/18/2021 at 11:30p, again I was driving home from work. I called the dealership on 7/22, because I was out of town from 719-7/21, in the morning to see if they could repair the issue. They could not get me in until July 28th. They assured me it was safe to drive. If it happened again, I was instructed to stop and reset the vehicle, which was done every time I lost power on 7/22, but they assured me the vehicle was safe to drive to a job I had Salisbury, Maryland on Saturday (3 hrs away). I ended up canceling the job. My concern is that upon researching the internet, there seemed to be too many of the same stories. This issue seems to be affecting Journeys and Chargers based on my research. If I was on an Interstate with a semi behind me, there is no way that driver could have braked in time.

NHTSA ID

11426257

Incident

Jul 22, 2021

DRIVING THE CAR ON THE HIGHWAY, IT STARTED TO SLOW DOWN; THE VEHICLE STOPPED AND DID NOT MOVE. MY CHILDREN AND I SCARED BUT THANK GOD HELP CAME. THE LIGHTS ON THE CAR TURNED ON, INDICATING SOMETHING WAS WRONG.I COULDN'T READ THE SIGN OR UNDERSTAND WHAT WENT WRONG. THE CAR WILL NOT STAY ON. IT SHUT OFF, AND THE CODE INDICATED THE CYLINDER IS NOT WORKING. I REPORTED IT AND TOWED THE DODGE DEALERSHIP VEHICLE BECAUSE THE REPRESENTATIVE SAID IT WOULD BE COVERED BECAUSE IT'S A RECALL. MY CAR IS STILL AT THE DEALERSHIP. MORE THAN TWO MONTHS AND NO ONE CAN TELL ME WHY THE CAR WON'T WORK.

NHTSA ID

11396017

Incident

Nov 10, 2020

Mileage

67,000 mi

THE BATTERY FUSE KEEPS BLOWING OUT TRUCK WON'T STOP RUNNING INTERNAL ELECTRICAL SYSTEMS KILLING BATTERY POPPING FUSES,AC THERMOSTAT SYSTEM AFTER BEING TURNED OFF KEEPS TURNING ITSELF BACK ON OVER AND OVER WON'T STAY OFF ,AFTER REPLACING BATTERY IN REMOTE TRUCK DRIVER SIDE DOOR FAILS TO OPEN OR UNLOCK ONLY PASSENGER SIDE WORKS,TRUCK WON'T ACKNOWLEDGE FULLY NEW BATTERY IN REMOTE TO START TRUCK ,LOCKS ME OUT OF TRUCK AND DOESN'T HONK TO TELL ME KEYS ARE INSIDE ANYMORE ,CRUISE CONTROL WILL NOT CANCEL , TRANSMISSION PUMP FAILS CAUSING STALLING IN GEAR NOT SHIFTING GEARS PROPERLY JUMPING OUT OF GEAR. ENGINE WON'T TURN OVER AFTER ELECTRICAL SYSTEMS DRAIN OVERNIGHT PARKED ONE DAY. RADIO STATION TURNS CHANNELS BY ITSELF WITHOUT TOUCHING ANYTHING. DRIVING.

NHTSA ID

11394426

Incident

Dec 20, 2020

Mileage

62,000 mi

PULLING TO GO UP BRIDGE OR HIGHWAY. TRACKING LIGHTS CHECK ENGINE LIGHT ABS LIGHT COMES OFF AND ON. BRAKING IS HARD

NHTSA ID

11363550

Incident

Sep 15, 2020

Mileage

114,874 mi

WHEN DRIVING, AT ANY SPEED OR UPON ACCELERATION, THE ENGINE SUDDENLY LOSES POWER AND GOES TO 1500RPM(APPROX.) WITH A TRACTION CONTROL LIGHT AND BATTERY CHARGING LIGHT ( CAR SWERVING LIGHT AND RED LIGHTNING BOLT LIGHT) ILLUMINATED. AT HIGHWAY SPEEDS THIS IS VERY HAZARDOUS, ON THE STREET ITS VERY FRUSTRATING. WHEN VEHICLE IS BROUGHT TO A STOP AND COMPLETELY SHUTDOWN, THEREBY RESETTING THE ECM, THE VEHICLE STARTS NORMALLY AND DRIVES NORMALLY( SOMETIMES!) ON OTHER OCCASIONS AFTER BEING PUT INTO GEAR AND PROCEEDING THE SAME THING OCCURS AND ENGINE WILL NOT REV OVER 1500-1800 RPMS AND SO LONG AS YOU ARE NOT GOING UP A HILL WILL SHIFT NORMALLY TO GET TO ABOUT 40 MPH TOPS, ON A HILL HOWEVER SPEED WILL DROP TO ABOUT 15-20 DEPENDING ON THE HILL I GUESS. THIS HAPPENED ON 8-15-20 AND CAR RESET AND DROVE NORMALLY AFTER THAT WITH NO ISSUES BUT THE FOLLOWING MORNING AS I LEFT HOME FOR WORK IT OCCURRED 2 BLOCKS AWAY FROM HOME AND AFTER RESETTING CAR VIA SHUTTING IT DOWN SEVERAL TIMES THE ISSUE WOULD NOT "SELF CURE". HOPEFULLY, AS THIS IS SUNDAY AT 5 AM WHEN THE MECHANIC TROUBLESHOOTS IT DISPLAYS THE SAME BEHAVIOR AND I WILL UPDATE THIS POST.

NHTSA ID

11349633

Incident

Aug 16, 2020

Mileage

82,000 mi

ENGINE KEEPS LOSING POWER AND DYING. CRUISE CONTROL REVES ENGINE TO HIGH UP AND DOWN FOR NOW REASON ON A STRAIGHT STRETCH OF STREET WHEN YOURTURN TO THE LEFT TO SHARP THE ENGINE DIES.

NHTSA ID

11340490

Incident

Jul 20, 2020

Mileage

123,000 mi

MY AIRBAG LIGHT KEEPS COMING ON AND GOING OFF. MY ABS LIGHT STAYS OFF AFTER STARTING AND WHILE DRIVING. NOW MY BRAKE LIGHT IS ON. THE BRAKE POPS ON AFTER I BEGAN TO DRIVE AND STAYS ON.

NHTSA ID

11338328

Incident

Jul 1, 2020

Mileage

112,560 mi