Driver assistanceElectricalExterior lighting
Filed Nov 18, 2025
I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console usb plug caught fire, the lights on dash flicker. Dome light comes on by itself. Now the head lights flicker and go out. I have had it checked , and on computers nothing comes up.I cannot even use cruise control because it speeds up on its own to high speeds. I contacted the dealership, I was told I was making it up, I took it in and was told they could not find anything. I have taken video, and even have numerous witnesses to this. This is just one of many issues.Three nights ago on my way home from the store all my lights went out on the highway. It was pitch black. I was lucky no one was around me and I was able to get off the near by exit without crashing. There is no recalls on my car but on the 2016 Dodge journey this is mentioned by numerous customers. I even contacted Dodge Chrysler and was told they have no records of any issues with my year make or model.
- NHTSA ID
- 11700144
- Incident
- Nov 15, 2025
ElectricalExterior lighting
Filed Mar 27, 2022
Headlights keep flickering while driving and park on high beams and low beams
- NHTSA ID
- 11458482
- Incident
- Nov 28, 2016
Exterior lighting
Filed Feb 16, 2021
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS WOULD INTERMITTENTLY FLICKER AND TURN OFF AND ON. THE CONTACT REPLACED THE BULBS SEVERAL TIMES HOWEVER, THE FAILURE PERSISTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RYAN MOTORS DODGE CHRYSLER LOCATED AT 1212 2ND ST W, WILLISTON, ND 58801 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.
- NHTSA ID
- 11396468
- Incident
- Jul 1, 2020
- Mileage
- 48,000 mi
ElectricalEngineExterior lighting
Filed Jan 20, 2021
EITHER SITTING OR DRIVING, THE CARS LIGHTS COME ON AND IT LOSES POWER AND STOPS. SOMETIMES WHEN I TRY TO START IT, IT WON'T START AND I JUST GOT A NEW BATTERY! THERE ARE SEVERAL PEOPLE HAVING THIS PROBLEM. I JUST GOT MY JOURNEY 2 MONTHS AGO, IT WAS USED, AND I NEVER COULD HAVE IMAGINED THE PROBLEM I HAVING WITH IT! THIS IS MY ONLY TRANSPORTATION, AND I NEED IT FOR WORK! SOMEONE SAID IT IS THE TIPM, OTHERS HAVE SAID IT'S THE BATTERY, ETC... THIS HAPPENS EITHER WHILE I'M DRIVING OR SITTING IDLE!
- NHTSA ID
- 11388963
- Incident
- Jan 13, 2021
- Mileage
- 122,000 mi
ElectricalExterior lightingVisibility
Filed Mar 21, 2019
THE ISSUES STARTED AFTER THE RECALL FOR THE SPEED CONTROL COMPUTER FLASH WAS DONE, ABOUT 2 WEEKS AFTER I NOTICED THAT MY REAR WIPER WOULD ONLY TURN ON WHEN THE CAR WAS IN REVERSE. IF I WOULD PUT THE REAR WIPER SWITCH IN THE ON POSITION NOTHING WOULD HAPPEN. SO IN ORDER TO STOP THE REAR WIPER FROM MOVING WHILE IN REVERSE, I HAVE TO LEAVE THE SWITCH ON THE ON POSITION, MY REAR WIPER ALSO MOVES WHEN I UNLOCK MY CAR.. FOLLOWING THAT MY REVERSE LIGHTS DO NOT COME ON. THEN MY LEFT TAIL GATE LIGHT DOES NOT COME ON WHEN LIGHTS ARE TURNED ON BUT IT DOES COME ON WHEN I UNLOCKED THE CAR. WHEN I OPEN THE REAR HATCH DOOR NONE OF THE INTERIOR LIGHTS TURN ON. SO I AM FORCED TO OPEN ANOTHER DOOR IF I WANT THE LIGHTS TO TURN ON. ALSO WHEN I GO TO REVERSE MY BACK UP CAMERA SCREEN GOES BLACK AND ALSO STARTS TO GLITCH. THIS HAPPENS OCCASIONALLY.
- NHTSA ID
- 11190405
- Incident
- Sep 28, 2018
BrakesExterior lighting
Filed Mar 1, 2019
5-10-18 HAD TO BRING MY VEHICLE IN FOR A NEW TIRE AND PRIOR TO THE TIRE, THE ABS LIGHT WOULD INTERMITTENTLY POP ON AND OFF. THIS WOULD HAPPEN MOSTLY AFTER I STARTED THE VEHICLE AND AFTER BACKING UP AND TRAVELING A FEW FEET, IT WOULD SOUND AND FEEL LIKE IT WOULD CATCH AND GRIND, THEN RELEASE AFTER TRAVELING ABOUT A MILE, IT WOULD GO OFF. WHEN I BROUGHT IT IN TO GET THE TIRE REPLACED, I ASKED THEM TO LOOK AT IT, THEY SAID THE ABS LIGHT WAS COMING ON BECAUSE THE BATTERY WAS FAULTY AND THEY REPLACED THE BATTERY. (I THINK MAYBE THEY JUST RESET SOMETHING) I ASKED THEM TO GIVE ME AN ITEMIZED LIST OF PARTS CHANGED FOR THE WORK, AND I NEVER RECEIVED IT. I ONLY RECEIVED THE INVOICE FOR THE TIRE. NOW.... REAR ENDED IN DEC 27, 2018 - BETWEEN THE ACCIDENT AND TIME IT TOOK HOLIDAYS/INSURANCE TO GET ME AN APPOINTMENT WITH DEALER, THE ABS LIGHT STARTED TO POP ON AGAIN AND THE RADIO SCREEN GRAYED OUT AND CAME BACK ON(SO FAR THAT HAS ONLY HAPPENED ONCE). MY HUSBAND LET THEM KNOW TO CHECK THAT AS WELL BECAUSE THERE WAS IMPACT DAMAGE ON THE LEFT FRONT BUMPER AND DEALER ONLY REPAIRED THE DAMAGES REPORTED BY ADJUSTER AND DIDN'T ADDRESS THE ABS/RADIO ISSUE. SO..... NOW WHAT? FEEL LIKE THEY JUST PUT A BAND AID ON IT UNTIL THE WARRANTY RAN OUT AND THEN AGAIN AFTER DAMAGE SUSTAINED IN AN ACCIDENT THAT WAS NOT MY FAULT.
- NHTSA ID
- 11183524
- Incident
- May 11, 2018
Exterior lightingVisibility
Filed Jan 11, 2019
INSIDE MIDDLE DOME LIGHT STAYS ON ON SOME OCCASIONS TURNS ITSELF ON EVEN AFTER CAR IS LOCKED. ANOTHER ISSUE THAT JUST STARTED WHILE DRIVING THE CAR OR PREARRANGED MUCH JUST BEING ON IS THE REAR WIPER COMES ON BY ITSELF AND STAYS RUNNIN TILL IT WANTS TO STOP AND WHEN IT DOSE TURN ITSELF OFF THE WIPER BLADE STAYS IN THE MIDDLE POSITION INSTEAD OF GOING DOWN ALL THE WAY.
- NHTSA ID
- 11166496
- Incident
- Jan 7, 2019
- Mileage
- 50,000 mi
BrakesFuel systemExterior lighting
Filed Jun 6, 2017
BRAKES STARTED TO SQUEAK AND GRIND. THE FRONT WAS REPLACED AFTER 3 VISITS TO THE DEALERSHIP. THE TRUCK IS DELAYED WHEN ACCELERATING AND SLIPS WHEN ACCELERATING IN DRIVE. THIS ISSUE HAS NOT BEEN FIXED FOR THE PROPULSION. THIS HAPPENS IN MOTION ON CITY STREETS AND HIGHWAY. THE LIGHTS FLICKER WHEN IN PARK.
- NHTSA ID
- 10993556
- Incident
- Jun 6, 2017
- Mileage
- 1,000 mi
Exterior lightingPowertrain (other)
Filed Feb 16, 2017
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING HIGH SPEEDS, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE ACCELERATING FROM A STOP SIGN, THE HEADLIGHTS FLICKERED AND THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY SEAL, AND THE TRANSMISSION WAS REBUILT. THE HEADLIGHT ISSUE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.
- NHTSA ID
- 10955117
- Incident
- Dec 27, 2016
- Mileage
- 600 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.