RoadVitals

2016 Dodge Journey Seat belts Problems

Owner-reported complaints naming the seat belt system, filed with NHTSA

Data refreshed

Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 1, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 385 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2016 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming seat belt

Shown in the owner’s own words, exactly as filed

Seat belts
Filed Jun 1, 2022

The contact's son owns a 2016 Dodge Journey. The contact stated while her son was driving approximately 40 MPH, the headrest was deployed. The driver pulled over safely but could not reattach the headrest. The driver was not aware of any warning lights were being illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown. The VIN was not available.

NHTSA ID
11467051
Incident
Jun 10, 2020
Seat belts
Filed May 23, 2022

The drivers side seatbelt is coming unlatched while operating the vehicle. This happens sometimes with very little tension and almost always when a more sudden stop is needed. I have researched online and this appears to be a recurring problem with this vehicle specifically. I attempted to have it repaired but the cost was over $700 which I am completely unable to afford. In my opinion, an item as essential as this should not so easily malfunction and should be required to be repaired by the manufacturer immediately since it is clearly a problem had by many others.

NHTSA ID
11465826
Incident
May 23, 2022
Seat belts
Filed May 27, 2020

PASSENGER SEAT BELT WON'T REMAIN CONNECTED. EASILY DISCONNECTED WITH A SLIGHT PULL. *TR

NHTSA ID
11326232
Incident
May 27, 2020
ElectricalSeat belts
Filed Apr 14, 2020

WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR

NHTSA ID
11321133
Incident
Jan 1, 2020
Mileage
60,000 mi
Seat belts
Filed May 7, 2019

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE FAILED TO LOCK IN PLACE. THE VEHICLE WAS TAKEN TO GILLIS AUTO CENTER (LOCATED AT 180 W HULBERT RD, SHELTON, WA 98584, (360) 426-5585) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,448.

NHTSA ID
11206090
Incident
May 7, 2019
Mileage
26,448 mi
Seat belts
Filed Oct 19, 2018

WE BOUGHT A BRAND NEW 2016 JOURNEY. AFTER TWO YEARS OF OWNING (WITH NO ACCIDENTS OR ISSUES) WE HAD A SITUATION WHERE WE HAD TO SLAM ON THE BRAKES DUE TO THE CAR IN FRONT OF US RANDOMLY SLAMMING ON THEIR BRAKES. MY CHILD WAS IN THE BACK SEAT IN A SEAT BELT AND THE SEAT BELT CAME UNLATCHED, HE ENDED UP HITTING HIS HEAD ON THE BACK OF THE FRONT SEAT. ALTHOUGH THERE WAS NO ACCIDENT, IT COULD HAVE BEEN MUCH WORSE. THIS IS THE SECOND SEAT BELT WE HAVE HAD ISSUES WITH IN THIS CAR. WE CAN CONTINUE TO GET THEM FIXED BUT WHAT IF SOMETHING WORSE HAPPENS AND ANOTHER BELT GOES BAD? THIS IS OUR FAMILIES SAFETY AND THE BELTS CONTINUE TO PROVE TO BE FAULTY ON A CAR WE BROUGHT BRAND NEW.

NHTSA ID
11141464
Incident
Oct 18, 2018
Mileage
56,000 mi
Seat belts
Filed Jul 27, 2018

WHEN I'M TRYING TO PUT MY SEATBELT IN, IT DOESN'T ALWAYS CATCH. IT WILL SLIDE BACK OUT. THIS FIRST STARTED IN THE FIRST YEAR OF US BUYING. IT HAD 17 MILES ON IT WHEN I BOUGHT IT. IT CAME OUT WHILE DRIVING ONE TIME. *TT *TR

NHTSA ID
11114168
Incident
Jul 17, 2018
Seat belts
Filed Feb 24, 2018

MY SEAT BELT UNBUCKLES ITS SELF WHEN DRIVING. IT WILL NOT LATCH INTO THE BUCKLE PROPERLY.

NHTSA ID
11074633
Incident
Aug 28, 2017

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .