Owner-reported complaints naming the engine system, filed with NHTSA
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Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2017 Dodge Journey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 45 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 45, in the owner's own words
Had over 1300 miles until next oil change. Car has no leaking issues. Car ran out of oil completely and seized engine during camping trip. I use synthetic and both mileage/time were both way under than what was on my next oil change sticker... warranty says they won't cover it. So now I just have a shell of a car I cannot drive nor afford a new engine for. It was not neglect.
CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST
My check light came on and when I check the code which was a p0420, Catalyst System Efficiency Below Threshold (Bank 1). Emissions Recall U67: Catalytic Converter Efficiency. This was part of the recall. Therefore it doesn’t meet the CA emissions standard. It is causing my vehicle to slightly overheat at standstill. It’s hasn’t been inspected yet and It has been over a month since this started happening to the vehicle.
The contact owns a 2017 Dodge Journey. The contact stated while driving at various speeds, several unknown warning lights were flashing on the instrument panel. The contact stated that after receiving an oil change, the engine oil was low within a week. The vehicle was initially taken to an independent mechanic where the oil level was topped off, and the contact was informed that the engine oil cooler needed to be replaced. The vehicle was taken to a dealer and the contact was informed that oil was leaking onto top of the transmission and that the engine oil cooler needed to be replaced. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 74,000.
My wife and I each have a 2017 Dodge journey. Both of our vehicles have now shown codes for catalytic converter issues. Previous years of Dodge journeys have been recalled for similar issues, but not ours at least not yet. I don't think it's right that we should have to repair on two cars the exact same issue that is reported for other journey years.
My family has two Dodge journeys both 2017s. The catalytic converter code keeps popping on our cars. Other years of Dodge journeys and other Dodge vehicles have had recalls for those but not ours. Seems suspect to me that we would have two Dodge journeys that are popping for the same codes, and this seems to be a issue in other Dodge journey years previously.
Didn’t get into accident but a couple months ago my car wouldn’t start , wouldn’t try to the lights wouldn’t come on nothing. Someone cleaned battery terminal it started . Now randomly sometimes it won’t start it will try but won’t so I put it neutral and barley push it toward put it back in park then it will start .
I am so not happy with Jacob Conlon who works at Mitsubishi in La porte. I realized that he was playing with me all the time and that he never repaired my suv until I found out from Danny who works at Dodge. I dropped it off at service and picked it up more than 5 times because Jacob never repair it
The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000. The VIN was not available.
The vehicle shuts off while driving. It has occurred 6 times over the course of a year. It results in a total loss of power, steering, brakes creating a very unsafe scenario. It has happened 5 times while doing above 35 mph and in one case above 50 mph and resulting in one missed stop sign. This creates a tremendous level of anxiety. I have taken it in on four occasions to reputable repair facilities Christian brothers automotive for repair three times soon to be four times and CarMax once. Three times I was turned away with no help only inspection fees. The fourth time Christian brothers replaced cam shaft sensors only to have another incident while driving 40mph down the road. Thankfully I was able to stop safely and now I have another appointment scheduled for service. I feel like there is a safety miss on this vehicle.
I bought my 2017 Dodge Journey in September 2021, as I was driving home I noticed an issue with acceleration. I would have my foot on the throttle and the vehicle would seemingly convulse, like accelerate then bow down and repeat. I brought It back to the dealership and they kept it for a week and returned my vehicle stating they couldn't figure out the issue. to this day it still does the same thing! Its so dangerous especially when pulling out from a stop sign or a highway into flowing traffic. Sometimes My car will accelerate Great! Mostly its slow and harsh when im on the throttle. Only stops when I release the gas petal or floor it... NOT SAFE The dealership
My engine light came on my vehicle and the dealership says it’s a catalytic converter problem and I need a new one. That part apparently is recalled on other vehicles but not on mine for the year 2017. But other vehicles are having issues with that part as well and the dealership says the manufacturer should pay for it since it’s recalled but the manufacturer told me no due to not being in a certain year. I have kids and need my car.
The vehicle wouldn’t start, just kept idolizing. After trying for 10 minutes then getting a new key battery, the vehicle started then engine light was on. A code for crankshaft was on. But then check engine light went off by time I was home. Car broke down in middle of road. Wheel and breaks locked up which was very unsafe with my kids in car and I was unable to move it till tow truck came. Vehicle started working once it was at the auto repair shop. So we had him change the fuel pump because nothing else would show was wrong with the vehicle. Then 5 days later it broke down again. It is now back at the auto repair with no code showing.
The contact owns a 2017 Dodge Journey. The contact stated while driving 65 MPH, the oil warning light illuminated, and the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to her residence the next day. The vehicle was then towed to a collision shop where the mechanic retrieved several fault codes. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed back to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The contact also stated that the front passenger’s side headrest had deployed independently. The manufacturer had not been informed of the failure. The failure mileage was approximately 122,000.
Catalytic converter. Emissions. 2011-2016 Dodge Journey Were recalled.
I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall. They have attempted it is a known issue with the cylinder that were put in the 2.4 L motors but will not help me in fixing the issue because they don't have my motor on recall. My is the E5 and the motors that they have recalled are the E4 and E6 motors that were put into the Jeeps and the Chrysler but they have not recalled the Dodges motors. Consumer have found out that these motors in fact have two recalls on them. The recall number is W80 and W84. They have found that the cylinder O-rings are bad, and this is confirmed with the with the notice that was sent with NHTSA ID # 10138863 with the manufacture communication number 9003357. Dodge is still refusing to fix the issue and replace the motor.
The contact owns a 2017 Dodge Journey. The contact stated while driving approximately 45 MPH, she heard a clicking sound coming from the engine compartment. The contact stated that the vehicle lost motive power and stalled. The contact stated that there was smoke coming from underneath the passenger’s side hood. The contact stated that she did not notice any warning lights being illuminated. The power steering and brakes were still functioning as needed which allowed her to pull the vehicle safely to the side shoulder. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
It shows a recall 18V-332 U49 ON 5/17/18 I purchased this car 1/17/20 it does not appear this work was completed I am still having this problem (ECM) CAN SOMEONE PLEASE HELP
2017 DODGE JOURNEY OIL FILTER HOUSING LEAK. VEHICLE IS PERSISTENT LEAKING OIL. CHRYSLER DODGE DEALER CLAIMS THERE ARE 40,000 ORDERS FOR THIS PART IN WAITING AND THAT THE TIMETABLE FOR GETTING A REPLACEMENT PART IS INDEFINITE. THEIR SUGGESTION IS TO KEEP REFILLING WITH OIL FOR THE FORESEEABLE FUTURE. THEY STATE THE PART MAY EVENTUALLY BE A RECALLED BUT IS NOT YET. I FIND IT HARD TO BELIEVE WITH SO MANY KNOWN PROBLEMS THAT IT'S NOT BEEN RECALLED ALREADY. ADDITIONALLY IT'S A $700 REPAIR FOR A KNOWN ISSUE.
SEVERAL LIGHTS CAME ON THE DASHBOARD INCLUDING THE ELECTRONIC TRACTION CONTROL AND THE ELECTRONIC THROTTLE CONTROL CAUSING THE VEHICLE TO COMPLETELY STOLE ON THE FREEWAY WITH NO POWER AND COULD ONLY GO 25 MPH. THIS ALONG WITH REPEATEDLY ACCELERATING AS I WAS TRYING TO STOP CAUSED NEARLY AN ACCIDENT .
TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED SHE NOTICED OIL ON THE GROUND UNDERNEATH THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT STATED THAT OIL WAS ADDED EVERY TWO DAYS DUE TO THE OIL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED WITH AN OIL FILTER HOUSING FAILURE WHICH NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT INFORMED THE DEALER PARKS MOTORS (11987 US-54, AUGUSTA, KS 67010) AND THE MANUFACTURER OF THE FAILURE BUT WAS INFORMED BY BOTH PARTIES THAT THE ADAPTER FOR THE ENGINE OIL FILTER WAS ON BACK ORDER WITH AN UNKNOWN ESTIMATED TIME OF ARRIVAL. THE FAILURE MILEAGE WAS 93,000.
THIS IS THE SECOND DODGE JOURNEY NOW THAT I HAVE OWNED AND BOTH OF THEM HAVE ELECTRICAL PROBLEMS WITH THE BACK TAIL LIGHTS AS WELL AS THE REAR WINDSHIELD WIPERS LEFT TAIL LIGHT AND BOTH OF MY VEHICLES. ALSO WITH MY SECOND DODGE JOURNEY WITH BOTH OF THE CARS I HAVE TRANSMISSION PROBLEMS AS WELL AND I ALSO HAVE AIRBAG WARNING ALWAYS GOING OFF OF MY CARD WHEN I MAKE TURNS. SO WHAT THE TRANSMISSION IT SPIDERS AS YOU ARE DRIVING I HAVE TAKEN IT TO A DEALERSHIP AND IT SAID THAT THERE IS THREE RECALLS BUT FOR SOME REASON ON YOUR WEBSITE IT SHOWS NO RECALLS ALSO WHAT THE WINDSHIELD WIPERS IN THE REAR ONLY I PUT IT AT MY CAR IN REVERSE AND ALL SUDDEN THEY TURN ON BY THEMSELVES AND THEY'LL STAY ON AND DON'T WANT TO TURN OFF UNTIL IT FEELS LIKE TURNING OFF BUT MY LEFT TAIL LIGHT DOES NOT WORK AT ALL I'VE HAD THE VEHICLE NOW FOR TWO YEARS AND I'VE HAD TO SWITCH ABOUT 12 LIGHTS AND NOW TO WHERE NONE WILL NOT WORK AT ALL AND FOR THE AIRBAG WARNING SYSTEM NO ONE WILL BE SITTING IN MY PASSENGER SEAT AND WHEN I'M MAKING A TURN ALL OF SUDDEN MY AIRBAG ALARM WILL BE GOING OFF.
ROCKER ARMS ARE LOOSE NEEDING REPLACED. TRANSMISSION IS ALMOST LOCKED UP.
WHILE I WAS DRIVING ON THE FREEWAY, A RED BATTERY IMAGE DISPLAYED ON THE MENU CENTER SCREEN.NEXT DAY HAD IT CHECKED, WAS TOLD ALL WAS FINE,EVERYTHING CHECK OUT..A WEEK LATER WAS ON FREEWAYAGAIN,HEADLIGHTS FLICKED, RADIO WENT DEAD(DISPLAY &SOUND) TWICE, ENGINE BOGGED DOWN BRIEFLY. CAR IS IN SHOP NOW..TWO DAYS.AND NO ACCURATE DIAGNOSIS..THIS IS OBVIOUSLY A WELL-DOCUMENTED PROBLEM WITH THIS MODEL OF VEHICLE..HAS THIS CAUSED DEATH? WILL IT LEAD TO DEATH, YES, IS THERE HELP FOR THE CONSUMERS?? I'M AWARE OF NUMEROUS ELECTRONICAL PROBLEMS WITH THESE AND OTHER DODGE VEHICLES. AS I HAVE OWNED ONE IN THE PAST WITH A SIMILAR PROBLEM. THAT COST ME THOUSANDS , AND COULD NOT BE FIXED, EVEN BY A TECH FROM CORPORATE OUT OF STATE..NOW WITH MY CURRENT SITUATION HOW CAN I BE CONFIDENT ON THE ROAD? ALSO WHY, WHEN THE DEALERSHIP KNOW(FOR A FACT) THEIR VEHICLES HAVE THESE ISSUES. THEY CHARGE A $180.00 DIAGNOSTIC FEE, THAT CAN NOT BE APPLIED TO REPAIR..UNFAIR AND CRIMINAL TO PUT VEHICLES ON THE ROAD THEY KNOW ARE FAULTY..FAULTY AS IN ELECTRONIC ISSUES THAT NO ONE CAN PINPOINT..AND IT APPEARS THAT IF THEY THROW ENOUGH PARTS AT IT, MAYBE THAT WILL WORK...THESE ISSUES MUST STOP!!
FIRST IT WAS ALL THE LIGHTS ON MY DASHBOARD WOULD STAY ON. MY USB AND CHARGING PORTS WOULD GO OUT. EVERY ONCE IN WHILE MY DIGITAL SPEEDOMETER WOULD RANDOMLY START DOUBLING MY SPEED. I TOOK IT IN TO THE DEALERSHIP. THEY APPARENTLY REPLACED THE PART NEEDED. THAT SEEMED TO FIX THAT PROBLEM AT LEAST FOR NOW. BUT NOW THE SPEEDOMETER HERE AND THERE WILL ACT UP AGAIN. WHEN IT DOES , IT'S ALMOST AS IF THE ENGINE IS WORKING AGAINST ME TO GO. IT FEELS LIKE IT TRIES TO STOP ME WHEN I AM PRESSING THE GAS TO GO. IT DOES NOT DO THIS ALL THE TIME. BUT IT IS MORE FREQUENT THAN USUAL. WE JUST PURCHASED THIS VEHICLE A LITTLE LESS THAN TWO YEARS AGO. IT STARTED OFF WITH MINOR THINGS , BUT NOW SEEMS TO BE TURNING FOR THE WORSE. I AM CONCERNED OF IT GO OUT ALL TOGETHER COMPLETELY.DEALERSHIP WE WENT TO MADE IT SEEM LIKE IT WAS NOTHING. BUT BEING A DAILY DRIVING I KNOW OTHERWISE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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