Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
173
Latest Dec 31, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 8, 2002
What this page shows
Our database holds 173 NHTSA owner-reported complaints for the 2002 Dodge Neon. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 173 · page 1 of 7
Powertrain (other)
Filed Dec 31, 2018
I WAS DRIVING DOWN THE ROAD AND HEARD A WHIRRING NOISE FROM UNDER THE HOOD AND I LOST THE ABILITY TO GO INTO DRIVE AND REVERSE COME TO FIND OUT IT WAS A CLOGGED TRANS FILTER SO I REPLACED IT AND THE CAR RAN GREAT FOR ABOUT 2 WEEKS AND NOW I HAVE TORQUE CONVERTER OUT OF RANGE CODES POPPING UP THE CAR HAS 88000 MILES ON IT AND I WOULD LIKE TO THINK TRANSMISSIONS ARE SUPPOSED TO BE ABLE TO LAST AT LEAST 150 TO 180 THOUSAND MILES BEFORE GOING BAD THIS IS NOT A CHEAP NOR EASY FIX PLEASE HELP
NHTSA ID
11164248
Incident
Dec 31, 2018
Electrical
Filed Aug 2, 2017
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHEN THE CONTACT OPENED THE VEHICLE DOOR, A MOUSE WAS SEEN RUNNING FROM THE FLOOR OF THE PASSENGER SIDE OF THE VEHICLE AND UNDER THE SEAT. THE CONTACT STATED THAT THE RODENT ENTERED THE VEHICLE THROUGH THE AIR VENTS IN THE REAR OF THE VEHICLE TO CHEW ON THE WIRES INSIDE THE ENGINE COMPARTMENT. THE CONTACT HAD TO PLACE MOUSE TRAPS INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
NHTSA ID
11012272
Incident
Jul 24, 2017
Mileage
29,000 mi
Powertrain (other)
Filed Jul 22, 2017
I BOUGHT THIS CAR WITH 49000 MILES ON IT. I WAS DRIVING EVERYTHING SEEMED FINE THEN I SLOWED DOWN FOR A STOP SIGN TO BETWEEN 3 AND 7 MPH AND THE WHOLE THING JUST LOCKED UP. I TRIED EVERY GEAR BUT NOTHING WOULD UNLOCK THE TRANNY.. IT'S STILL LOCKED UP NOW I HAD TO GET IT TOWED.. LUCKILY I WAS ON A LITTLE TWO LANE ROAD WITH NOT MUCH TRAFFIC SO THERE WASN'T TO MANY MAD PEOPLE I FEEL DODGE SHOULD TAKE CARE OF THERE PROBLEMS AND PROBLEM CARS.. IM NOT ASKING FOR MUCH JUST FOR MY CAR TO MAKE IT OVER 50000 MILES.
NHTSA ID
11010048
Incident
May 3, 2016
Engine
Filed Jun 9, 2017
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING VARIOUS SPEEDS, A KNOCKING SOUND WAS COMING FROM THE ENGINE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PISTON DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA ID
10994128
Incident
May 17, 2017
Mileage
200,000 mi
Airbags
Filed May 16, 2016
Crash reported
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY WITHOUT WARNING. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS CONTACTED, BUT THE CALL WAS FORWARDED TO VOICEMAIL. THE CONTACT LEFT A VOICEMAIL MESSAGE. THE FAILURE MILEAGE WAS 106,696.
NHTSA ID
10865246
Incident
May 16, 2016
Mileage
106,696 mi
Airbags
Filed Dec 22, 2015
Crash reported1 injury reported
2002 DODGE, WAS IN A FRONT END COLLISION AND THE FRONT AIRBAGS DIDN'T DEPLOY. THE HOOD WAS BENT. ACCIDENT HAPPEN ON THE HIGHWAY
NHTSA ID
10811629
Incident
Dec 21, 2015
Engine
Filed Nov 1, 2015
I DRIVING OFF THE INTERSTATE WEN CAR SHUT OFF IDLED TRIED TO CRANK IT UP BUT IT ONLY MADE WHINING NOISE AND WON'T START I ALSO NOTICE MY CAR WAS SMOKING SO I LET THE CAR COOL OFF BEFORE I PUT WATER... THE NEXT DAY I WENT AND A NEW TIMING BELT PUT ON AND A CRANK SHAFT SENSOR AND IT STILL WON'T CRANK
NHTSA ID
10787551
Incident
Oct 28, 2015
Body & structure
Filed Sep 29, 2015
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS RUSTED AND PARTIALLY FRACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
NHTSA ID
10778467
Incident
Sep 25, 2015
Mileage
116,000 mi
Steering
Filed Apr 21, 2015
TL* THE CONTACT OWNS A 2002 DODGE NEON. WHILE EXITING A HIGHWAY AT APPROXIMATELY 20 MPH, THE STEERING ABILITY SEIZED. THE CONTACT HAD TO MANEUVER TO A COMPLETE STOP AND NO WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10711901
Incident
Apr 20, 2015
Mileage
76,000 mi
Powertrain (other)
Filed Oct 17, 2014
DRIVING ON RT224 AND CAR STARTED SQUEALING, LOST POWER IN GAS PEDAL, GOT OFF BUSY ROAD, TURNED ON SIDE ST. AND HAD NO GAS POWER, HAD TO CALL MY HUSBAND TO PICK ME AND MY UNCLE UP, HE LOST PAID WORK , MECHANIC CAME TO PARKING LOT, HE SAID TRANSMISSION BLEW, HAD IT TOWED TO SHOP. COST ME 2,323. ALSO RIP IN LEFT FRONT AXEL MECHANIC SAYS THESE NEONS ARE KNOWN FOR THIS TROUBLE AND TO FILE WITH YOU. I NEED TO GET REFUNDED IN FULL, THESE CARS SHOULD NOT BE ON THE ROAD. I DO NOT WORK AND IT WAS VERY HARD TO SCRAP UP THE MONEY TO PAY THIS AND OUR LIVES WERE SERIOUSLY IN DANGER ON A BUSY ROAD. I CALLED ON 9-29-14 AND FILED A COMPLAINT WITH YOUR WORKER REF #10639796 AND SHE SAID SHE WOULD SEND ME AN EMAIL AND PAPER IN THE MAIL CONSERVING THIS PHONE CALL . I HAVE NEVER RECEIVED ANYTHING. PLUS I WILL SENDING A COMPLAINT ABOUT MY HUSBAND'S JEEP 2000 GAS TANK SHIELD IS ROTTED AWAY AND PIECES MISSING. THIS SHOULD BE RECALLED. *TR
NHTSA ID
10648296
Incident
Sep 23, 2014
Mileage
70,503 mi
Transmission
Filed Sep 29, 2014
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 12/02/14 *BF UPDATED 02/03/15*JB
NHTSA ID
10639796
Incident
Sep 23, 2014
Mileage
70,000 mi
Brakes
Filed Sep 25, 2014
WHEN I BOUGHT MY CAR, I HAD/HAVE LOUD SQUEAKING NOISE FROM MY BREAKS WHEN I BACK OUT OF MY DRIVE WAY. I WAS TOLD, FROM THE DEALER, NOTHING CAN BE DONE TO FIX THIS. I THOUGHT THAT MAY BE THIS WOULD STOP, BUT IT IS STILL ALWAYS HAPPENING. *TR
NHTSA ID
10639061
Incident
Sep 30, 2002
Mileage
100 mi
Steering
Filed Sep 18, 2014
Crash reported2 injuries reported
DRIVING AT A SPEED OF 25 MPH COULD NOT STEER CAR, PULLING HARD TO THE RIGHT, COULDN'T CONTROL WENT OFF ROAD, HITTING TWO TREES AND THEN CAR FLIPPED, ENDING UP ON ROOF. RESULTING IN TWO INJURIES, DRIVER AND PASSENGER GOING TO HOSPITAL. *TR
NHTSA ID
10637388
Incident
Sep 9, 2014
ElectricalEnginePowertrain (other)
Filed Aug 13, 2014
GOOD MORNING, I HAVE A 2002 DODGE NEON THAT I HAVE PUT MONEY INTO AND I HAVE EXPERIENCED DISHONESTY FROM MECHANICS UNTIL NOW; PAYING LOTS OF MONEY TO FIX A PROBLEM THAT CANNOT BE FIXED. I WAS INFORMED LAST WEEK THAT THIS LEAK ON MY CAR CANNOT BE FIXED BECAUSE ITS A MANUFACTURER PROBLEM. APPARENTLY, THIS IS A PROBLEM WITH ALL NEON'S. ITS A FLUID LEAK OF OIL. A RECOMMENDED MECHANIC DIAGNOSED MY CAR AND INFORMED ME OF THIS NEWS. HE SAID THAT THE SEALANT IS GONE AND CANNOT BE REPAIRED BY ANY MECHANIC. WHAT HAPPENS NOW? BECAUSE THIS PROBLEM CANNOT BE FIXED AND I'M NOT IN A POSITION TO PURCHASE A VEHICLE, IS THERE A RECALL TO REPAIR THIS PROBLEM? I ALSO HAD TO DISASSEMBLE MY RADIO BECAUSE AFTER REPLACING MY BATTERY, THE ELECTRICAL FUSE WAS REPLACED SEVERAL TIMES ALONG WITH THE ALTERNATOR BECAUSE THE RADIO PLAYED AFTER THE CAR WAS TURNED OFF AND WOULD KILL MY BATTERY. *TR
NHTSA ID
10621973
Incident
Aug 6, 2014
Tires & wheels
Filed May 25, 2014
I BOUGHT 4 PIRELLI P4 P185/60R-15 TIRES. LESS THAN 6K MILES A TIRE BLEW OUT THE SIDEWALL. NOW AT 17K MILES ANOTHER TIRE HAS A BIG BUBBLE ON THE SIDEWALL. I AM TAKING THAT BACK TO DISCOUNT TIRE FOR A REPLACEMENT. I DID NOT HIT ANY POTHOLES AND I DRIVE SLOW. THIS IS SCARY. *TR
NHTSA ID
10593951
Incident
May 24, 2014
Mileage
106,200 mi
Body & structure
Filed Feb 7, 2014
WATER COLLECTS IN THE TRUNK CAUSING MOLD, THIS AFFECTS MY ATHSMA. SEEMS THIS AFFECTS MANY OWNERS AND SEEMS IT SHOULD BE RECALLED BECAUSE IT AFFECTS THE AIR QUALITY YOU BREATH. *TR
NHTSA ID
10563363
Incident
Jan 15, 2013
Mileage
15,000 mi
EngineSuspension
Filed Jan 21, 2014
WHERE TO START! STEERING WHEEL SHAKES BAD WHEN IDLING AND HAD TO REPLACE THE ENTIRE COMPUTER! THERE SEEMS TO BE THE SAME COMPLAINTS WITH THESE CARS WITHOUT ANY ACTION FROM CHRYSLER. WE HAVE HAD TO REPLACE THE FRONT CONTROL ARM BUSHINGS TWICE IN 6 MONTHS IN MY DAUGHTERS CAR, THERE IS WATER LEAKING INTO THE BACKSEAT FROM SOMEWHERE, STUTTERING WHEN GOING UP HILLS OR OVER 50 MPH; BLOWN OUT STRUTS, REPLACED RADIATOR; EATS OIL..........WHY ISN'T CHRYSLER HELD RESPONSIBLE FOR THESE PROBLEMS. CHECK THE INTERNET........THERE ARE THOUSANDS OF THE SAME COMPLAINTS! IT HAS COST ME OVER 2500 IN REPAIRS IN 8 MONTHS! *TR
NHTSA ID
10560889
Incident
May 13, 2013
Exterior lighting
Filed Sep 12, 2013
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, SHE NOTICED THAT THE BOTH LOW BEAM HEADLIGHTS WOULD POINT DOWNWARD AND ILLUMINATED AN INADEQUATE BRIGHTNESS TOWARDS THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED BOTH HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA ID
10543268
Incident
Apr 7, 2010
Mileage
135,000 mi
Body & structure
Filed Sep 14, 2012
THE CAR HAS LESS THEN 63K MILES ON IT AND I WAS TOLD IT WAS UNSAFE DO TO A RUSTED K FRAME. EVERYWHERE I LOOK ONLINE PEOPLE HAVE THE SAME ISSUE WITH LOW MILEAGES HOW CAN THIS NOT BE RECALLED!?!? IT WAS ONLY FOUND WHEN I WENT TO 2 DIFFERENT PLACES IN NASHUA, NH AND IT FAILED INSPECTION AT BOTH. *TR
NHTSA ID
10475462
Incident
Sep 14, 2012
Mileage
63,000 mi
Body & structure
Filed Aug 9, 2012
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR AN UNRELATED REPAIR WHEN SHE WAS ADVISED THAT THE CROSS MEMBER WAS RUSTED. THE MECHANIC STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10469973
Incident
Aug 8, 2012
Mileage
64,000 mi
AirbagsEngine
Filed Aug 6, 2012
Crash reported1 injury reported
AT APPROXIMATELY 3:00 A.M. ON A SATURDAY THE 4TH OF AUGUST I WAS INVOLVED IN A ROLLOVER CAR ACCIDENT IN WHICH I SWERVED TO AVOID A MEDIUM DOG/COYOTE AND MY VEHICLE HIT THE DITCH AND ROLLED. MY FRONT AIRBAGS DIDN'T DEPLOY AND I HAD TO BE TRANSPORTED BY AMBULANCE TO THE NEAREST HOSPITAL. I SUFFERED A HEAD INJURY AS WELL AS NUMEROUS BODY IMPACT INJURIES FROM THE CRASH. ACCORDING TO THE REPORT FROM THE IMPOUND MY ENGINE WAS FOUND 40 FEET FROM MY VEHICLE. MY FIRST CONCERN WAS OF COURSE MY AIRBAGS AND WHY THEY FAILED TO DEPLOY. *TR
NHTSA ID
10469439
Incident
Aug 4, 2012
Mileage
13,100 mi
Body & structure
Filed Apr 16, 2012
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD LEAK THROUGH BOTH THE DRIVER AND PASSENGER SIDE TAIL LIGHTS AND INTO THE SPARE TIRE WHEEL WELL, CAUSING MOLD TO FORM ON THE REAR INTERIOR SEATS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,801.
NHTSA ID
10455327
Incident
Apr 15, 2012
Mileage
128,801 mi
Body & structure
Filed Dec 9, 2011
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE NOTICED THAT THERE WAS A PUDDLE OF WATER ON THE REAR FLOOR BOARDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AFTER IT RAINED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND INDEPENDENT REPAIR SHOP, BUT THEY WERE UNABLE TO LOCATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA ID
10439187
Incident
Dec 1, 2010
Mileage
160,000 mi
Body & structure
Filed Dec 9, 2011
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT WATER WOULD ENTER THE VEHICLE AND ACCUMULATE ON THE REAR FLOOR BOARDS. THE FAILURE WOULD ALSO OCCUR WHEN IT DID NOT RAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE SEALS ON THE VEHICLE CAUSED THE FAILURE. THE CONTACT FELT THAT THE FAILURE MAY BE DUE TO A LEAK ON THE REAR BRAKE LIGHTS. THERE WAS ALSO A LEAK PRESENT IN THE TRUNK. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 165,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10439186
Incident
Dec 3, 2010
Mileage
150,000 mi
Electrical
Filed Nov 9, 2011
TL* THE CONTACT OWNS A 2002 DODGE NEON. THE CONTACT STATED THAT THE SPEEDODOMETER MALFUNCTIONED AND HE WAS UNABLE TO DETERMINE HOW FAST OR SLOW HE WAS TRAVELING. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND THE FAILURE MILEAGES WERE 167,000.
NHTSA ID
10435031
Incident
Nov 8, 2011
Mileage
167,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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