Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
24
Latest Nov 10, 2005
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 398 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1997 Dodge Ram submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 24 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
Suspension
Filed Nov 10, 2005
Crash reported1 injury reported
DT: THE CONTACT STATED WHILE DRIVING 55 MPH THE AXLE BROKE, CAUSING THE VEHICLE TO VEER OFF THE ROAD AND HIT A CHAIN LINK FENCE, THEN GO TO THE OTHER SIDE OF THE ROAD AND JUMP A DITCH. THE CONTACT WAS ABLE TO TOW THE VEHICLE TO HIS HOUSE HIMSELF. THE AXLE SNAPPED OFF AT THE BEARING WHERE IT BOLTS TO THE HUB. THE WHEEL WAS NOT DAMAGED WHEN THIS HAPPENED. THE DEALERSHIP STATED IF HE HAD HIT SOMETHING THE WHEEL WOULD BE DAMAGED. THE CONTACT HAS NOT YET BEEN TO A PHYSICIAN, BUT WAS EXPERIENCING BACK PAIN. THE VEHICLE HAS NOT YET BEEN REPAIRED. *AK
NHTSA ID
10142360
Incident
Nov 1, 2005
BrakesEngineFuel system+3 more
Filed Jan 15, 2004
No narrative was included with this report.
NHTSA ID
10069483
Incident
Mar 15, 2003
Mileage
59,000 mi
Powertrain (other)Suspension
Filed May 8, 2001
DRIVING 45-55MPH, VEHICLE WOULD VIBRATE, BUT CAN BE CONTROLLED. TAKEN TO DEALERSHIP TWICE FOR VIBRATION. HAD DRIVERSHAFT REPLACED TO CORRECT PROBLEM. ALSO BEEN TO TIRE RETAILER DUE TO POSSIBILITY OF TIRES CAUSING PROBLEM. TIRES WERE THE PROBLEM. CONTACTED MANUFACTURER , INFORMED CONSUMER NOTHING COULD BE DONE. IT WAS CHARACTERISTIC OF TRUCK, AND COULD NOT BE REPAIRED.*AK CONSUMER STATES VIBRATION HAS EXISTED IN VEHICLE SINCE PURCHASED, CONSUMER ALSO STATES THE VIBRATION CAUSES HIM TO HAVE TO DRIVE UNDER 40 MPH OR OVER 50 MPH TO AVOID THE VIBRATION. *JB
NHTSA ID
887762
BrakesSuspension
Filed Jan 12, 2001
WHILE BRAKING, VEHICLE WILL NOT STOP, DEALER STATES BRAKES ARE WITHING SPECIFICATION. FRONT TIRES KEEP WEARING, DEALER CAN NOT FIND REASON FOR WEAR. *SLC
NHTSA ID
878123
Incident
Aug 1, 1997
SteeringSuspensionTires & wheels
Filed Nov 30, 2000
CONSUMER HAD PROBLEMS WITH FRONT END/STEERING. VEHICLE HAD A 60,000 MILE WARRANTY. DEALER DROVE VEHICLE & SAID IT WAS FINE. ON APRIL 5, 2000, DEALER SAID FRONT END NEEDED TO BE REPLACED. STEERING GEAR BOX, AND 4 TIRES HAD TO BE REPAIRED TO PASS INSPECTION. CONSUMER HAS PUT OUT $839 THE FIRST TIME & NOW STEERING BOX IS LEAKING WHICH COST $900. DEALER DIDN'T SEEM TO KNOW WHAT REAL CAUSE WAS.
NHTSA ID
875758
Incident
Jan 5, 2000
Suspension
Filed Oct 26, 2000
I HAD MY COMPLETE REAR END OVERHALLED UNDER MY 90-DAY WARRANTY, NOW 6 MTHS. LATER I WAS BACKING OUT OF MY DRIVEWAY AND REAR END LOCKED -UP BREAKING MY PINION SHAFT GEAR.THEY OFFERED ME A TOW & A RENTAL, THEN COME BACK & SAY I HAVE TO PAY FOR IT!! NOTE-THE PINION SHAFT LOCK BOLT SHOWS DAMAGE OF FALLING OUT,THEY TOLD ME THEY DON'T USE LOCK-TITE.FORD&CHEVY MANUAL SAY'S DISCARD OLD BOLT, I THINK DODGE SHOULD TOO!!PLEASE HELP.
NHTSA ID
735211
Incident
Oct 11, 2000
Suspension
Filed Jun 30, 2000
THIS VEHICLE LEANS SEVERELY TO THE LEFT - WE HAVE TAKEN IT IN TO THE DODGE DEALER WHO STATED IT WAS BECAUSE THAT IS WHERE THE FUEL TANK IS LOCATED. THEY SUGGESTED WE TAKE THE TRUCK TO LES SCHWAB TO HAVE THE TIRES LOOKED AT ALSO. WE DID THIS AND LES SCWAB STATED THAT IT WAS A MAJOR DEFECT WITH THE TRUCK AND THE DEALERSHIP JUST WANTED US OUT BECAUSE THEY ARE AWARE OF THE DEFECT AND THEREFORE SENT US TO LES SCHWAB.*AK
NHTSA ID
724802
SteeringSuspension
Filed Jun 26, 2000
GEAR BOX AND PITMAN ARM WERE REPLACED. CURRENTLY, VEHICLE IS EXPERIENCING PREMATURE WEAR OF THE TIRES. *AK
NHTSA ID
864244
Incident
Jan 1, 1999
Suspension
Filed May 23, 2000
Crash reported
WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH VEHICLE WAS REARENDED/DROPPED, AND LOST CONTROL. TOWED TO AN INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER THAT THE PRELOAD ADJUSTER WAS SET AND CROSS THREADED. DEALER NOTIFIED, AND HAD NOTHING TO SAY! PROVIDE FURTHER DETAILS.
NHTSA ID
862396
Incident
May 13, 2000
Suspension
Filed Nov 18, 1999
WHILE TRAVELING VEHICLE WOULD PULL TO LEFT. DEALER HAS BEEN CONTACTED 2 TIMES, CAN'T DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATON. *AK
NHTSA ID
853103
Suspension
Filed Nov 1, 1999
REAR CONTROL ARM WAS DEFECTIVE, CAUSING FRONT END TO BE OUT OF ALIGNMENT WHICH RESULTED IN REAR END LOCKING UP. THE REAR END WOULD LIFT UP & DOWN 6 INCHES FROM THE GROUND. OWNER REPLACED CONTROL ARM. BEEN TO DEALER & MECHANIC WANTED TO CHARGE TO CHECK IF REPLACED CONTROL ARM WAS DEFECTIVE. *AK
NHTSA ID
852337
Incident
Apr 4, 1999
Suspension
Filed Oct 12, 1999
I CONTACTED YOU BY PHONE BUT WAS NOT SATISFIED WITH THE OPERATOR AND I AM SUBMITTING YOU THIS E-MAIL ONTOP OF THE INFO I GAVE THE OPERATOR. WHILE DRIVING N. BOUND ON I69 MY TRUCK HAD A SHAKE IN THE FRONT END FOR A SPLIT SECOND AND THE RIM AND TIRE FLEW OFF. AFTER GETTING THE TRUCK OFF THE HIGHWAY I OBSERVED THAT ALL THE STUDS THAT HOLD THE RIM ON HAD SNAPPED OFF AT THE BASE OF THE THREADS. THE HOLES IN THE RIM FOR THE LUGS SHOWED NO SIGN OF WEAR THAT WOULD HAVE INDICATED THAT THE LUGNUTS WERE LOOSE. THESE TIRES WERE LAST REMOVED BY DANVILLE DODGE DEALER ON 3/26/99 TO REPLACE THE U-JOINTS THAT WENT BAD ON THE FRONT AXEL. THE TOW TRUCK OPERATOR INFORMED ME THAT HE HAD PICKED UP SEVERAL DODGE TRUCKS WITH THE SAME PROBLEM. I ALSO HAVE A COUSIN THAT HAD A DODGE ON WHICH ONE RIM HAD ALL THE LUGNUTS BREAK OFF. THE TRUCK IS CURRENTLY AT MIKE ANDERSON DODGE, 3527 S WESTERN AVE., MARION IN, 46953, PHONE# 765-674-3394, MY CONTACT IS ED IN THE SERVICE DEPT. I HAVE CONTACTED DAIMLER CHRYSLER CUSTOMER CENTER WHO HAS OPENED A FILE #6331098 AND IS SENDING A INVESTIGATOR TO LOOK AT THE DAMAGE AND DETERMINE THE CAUSE. THANKS RICK
NHTSA ID
713179
Incident
Oct 8, 1999
Suspension
Filed Sep 4, 1999
VEH. SHAKES AT 55 TO 65 MPH. DEALER HAS 3 DIFFERENT TIME TOTAL 6 DAYS. HAS RULED OUT TIRES AND FRONT END ALIGNMENT. THEY DON'T HAVE A CLUE AS TO WHAT IS WRONG.
NHTSA ID
710924
BrakesSuspension
Filed Jul 26, 1999
WHEN BRAKES ARE APPLIED VEHICLE WOULD PULL TO THE RIGHT. SOMETIMES WILL ALSO PULL TO THE LEFT. HAD TAKEN VEHICLE TO DEALER AT LEAST 6 TIMES & PROBLEM STILL NOT SOLVED. WAS TOLD DESIGN FLAW. IN ADDITION, FRON T BRAKES ROTORS/PADS & TORSION BAR WERE REPLACED DUE TO SEVERE BRAKE PULLING. WAS TSB ON BRAKE PULLING. *AK
NHTSA ID
843450
Incident
Jul 24, 1997
Body & structureElectricalEngine+5 more
Filed Mar 17, 1999
RADIO DESTROYS CASSETTE TAPES, REPAIRED TWICE FOR THIS PROBLEM THEN FINALLY REPLACED.
NHTSA ID
544431
Incident
May 6, 1997
Driver assistanceElectricalSuspension+1 more
Filed Feb 15, 1999
SINCE JULY OF 1997, I HAVE EXPERIENCED THE TRANSMISSION SLIPPING OUT OF GEAR INTO NEUTRAL AT HIGHWAY SPEEDS. ALSO, A THUMP IN THE FRONT END INTERMITTENTLY WHILE DRIVING DOWN ALL TYPES OF ROAD, A SPARK KNOCKED SO LOUD I SOMETIMES WONDER IF THE MOTOR IS GOING TO LAST. THERE IS OFTEN THE SMELL OF BURNING WIRES AND BURNING FLUID AND SOMETIMES THE CAB FILLS WITH SMOKE. IN ADDITION, CRUISE CONTROL GAINS SPEED (SOMETIMES 5 TO 8 MPH OVER WHAT IT IS SET AT). THE ODOMETER GAINS MILES. *AK
NHTSA ID
703327
Incident
Mar 3, 1998
Suspension
Filed Feb 1, 1999
BRACKET HANGS DOWN UNDER TRUCK. WHEN TRYING TO GO OVER CURB IT HOOKS THE CURB CAUSING FAILURE. POOR DESIGN OF THE BRACKET. *YC
NHTSA ID
607446
Incident
Mar 10, 1998
Suspension
Filed Dec 1, 1998
WHEN DRIVING AT 60MPH THE VEHICLE VIBRATED SEVERELY ON THE PASSENGER'S SIDE, AND ALSO PULLED TO THE RIGHT. DEALER SAID THERE WAS NO PROBLEM. *AK
NHTSA ID
831460
SteeringSuspension
Filed Oct 28, 1998
THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH STEERING/SUSPENSION. WHEN DRIVING, COSUMER HAS PROBLEMS CONTROLLING THE VEHICLE. THEY HAVE HAD THE ALIGNMENT FIXED 6 TIMES, AND THE STEERING WHEEL REPAIRED 7 TIMES. THE MANUFACTURER HAS BEEN CONTACTED. *AK
NHTSA ID
829685
Incident
Oct 28, 1998
ElectricalSuspension
Filed Mar 24, 1998
REAR BRAKES FAILED.
NHTSA ID
532993
SuspensionTires & wheels
Filed Nov 29, 1997
VEHICLE EXPERIENCES EXCESSIVE VIBRATION. TRUCK HAS SLID OFF GROVED HIGHWAY IN THE RAIN DUE TO TIRE FAILURE, HAD LARGE LUMPS ON THE SIDEWALLS.
NHTSA ID
526508
SuspensionTransmission
Filed Sep 22, 1997
VEHICLE VIBRATES CONTINUOUSLY.
NHTSA ID
522270
Suspension
Filed Apr 17, 1997
THE VEHICLE SWAYS AND TILTS.
NHTSA ID
516202
SteeringSuspension
Filed Dec 23, 1996
WHEN DRIVING ALONG THE VEHICLE WANDERS ON THE ROAD ; ALSO, THERE SEEMS TO BE TOO MUCH PLAY IN THE STEERING. *AK
NHTSA ID
805050
Incident
Sep 23, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own