1994 Dodge Sport Utility Airbags Problems

I FILED A COMPLAINT IN REGARDS TO THE AIRBAGS ON MY 2007 DODGE RAM 1500. CHRYSLER CONTACTED ME TO TELL ME I NEEDED TO CALL MY LOCAL DODGE DEALERSHIP TO HAVE MY PASSENGER SIDE AIRBAG FIXED. I EXPLAINED TO THEM I HAVE ALREADY SPOKEN WITH THE DEALERS AND THEY KEEP TELLING ME I WILL BE ADDED TO A WAIT LIST WITH NO ANSWER AS TO HOW LONG IT WILL BE BEFORE THEY REACH MY NAME AND THAT I AM ALSO ON A WAIT LIST TO HAVE THE PART PUT IN ON MY DRIVERS SIDE AIRBACK WHICH I TOOK IN FOR A RECALL IN EARLY 2015! IT STILL HAS NOT BEEN FIXED. THEY EMAILED SAYING THEY TRIED TO CONTACT ME VIA PHONE AT A NUMBER WHICH IS INCORRECT. I HAVE GIVEN THEM MY CURRENT PHONE NUMBER ON MULTIPLE TIMES. I JUST GET THE RUN AROUND WHEN I TRY TO CALL THEM. I AM NOW GETTING EMAILS FROM THEM ABOUT THIS RECALL AS IF THEY ARE TRYING TO COVER THEIR ASSES BUT WHEN I CONTACT THE DEALERSHIP FOR REPAIRS ITS ALWAYS THE SAME RESPONSE AND THAT IS I WILL BE PUT ON A WAITLIST. THIS ISSUE IS A MAJOR SAFETY CONCERN AND I WOULD LIKE IT REMEDIED . I HAVE BEEN WAITING OVER TWO YEARS GOING ON THREE FOR THESE NEW PARTS TO BE INSTALLED.

NHTSA ID

11054594

Incident

May 1, 2015

MY AIRBAG LIGHT AND THROTTLE LIGHT WERE ON AS WELL AS THE ENGINE LIGHT. I CONTACTED SERVICE REPAIR DEPARTMENT, MD WHERE I PURCHASE THE VEHICLE. 2009 DODGE JOURNEY. I WAS ADVISED THIS WAS DUE TO A RECALL REPAIR THAT NEEDED TO TAKE PLACE. TO BRING THE CAR IN (MARCH, 2011) AFTER THE FIRST REPAIR - THE AIRBAG LIGHT WENT OUT - BUT THE ENGINE LIGHT AND THE THROTTLE LIGHT STAYED ON. I WAS TOLD THE REPAIR WOULD BE COVERED BY WARRANTY AND POSSIBLY WAS CONNECTED WITH THE RECALL. IT HAS BEEN SEVEN (7) TIMES GOING BACK AND FORTH TO GET THIS REPAIR. AT THE TIME OF THIS WRITING - MY JOURNEY IS BACK WITH THEM AGAIN. NOT ONLY HAVE I HAD TO TAKE TIME OFF FROM WORK TO BRING THE CAR IN TO THEM. IT HAS BEEN AN INCONVENIENCE GOING BACK AND FORTH. APPARENTLY, AFTER THE 2ND TIME - SOMEONE DOESN'T KNOW WHAT THEY ARE DOING. I AM CURRENTLY WORKING WITH THE SERVICE MANAGER, AND THE ORIGINAL SERVICE ASSOCIATE AND STILL HAD TO TAKE THE VEHICLE BACK. THERE IS A LACK OF GENUINE CUSTOMER SERVICE AND SOME SERVICE PARTNERS DO NOT KNOW HOW TO STAY CALM WHEN DEALING WITH A SITUATION LIKE THIS. I FEEL I HAVE BEEN TAKEN FOR GRANTED AND I IT HAS BEEN A TREMENDOUS INCONVENIENCE IN ADJUSTING OUR WORK, VACATION AND TRAVEL SCHEDULES. THEY HAVE FINALLY GIVEN US A RENTAL AFTER 7 TIMES AND TOLD US THAT THEY PURCHASED A BRAND NEW COMPUTER SYSTEM TO HELP FIX THE SITUATION. IT SOUNDS FAR FETCH THAT A BRAND NEW COMPUTER SYSTEM WOULD BE PURCHASED TO FIX ONE VEHICLE. WE FEEL LIKE WE ARE BEING LIED TO AND WANT THE VEHICLE REPLACED. WE RIDE OUR FAMILY (INCLUDING GRANDCHILDREN) IN THIS VEHICLE FROM TIME TO TIME AND WANT TO BE SAFE. MARCH TO JUNE 2011 IS ENTIRELY TOO LONG FOR THE SAME EXACT REPAIR TO BE WORKED ON. *TR

NHTSA ID

10404516

Incident

Mar 22, 2011

PURCHASE A DODGE JOURNEY 2009. I INFORM THE DEALER THAT THE WINDOWS WERE NOT COMING DOWN AS THEY SHOULD. DIDN'T GET FIXED. THE KEYLESS REMOTE WAS SUPPOSE TO BE WITH THE CAR IT WASN'T, THEY INSTALLED A AFTER MARKET KEYLESS REMOTE, DON'T WORK CORRECT. THE BRAKES WERE SQUEAKING AND COULD HEAR AIR WITHIN THE CAR WHEN APPLYING BRAKES. I WAS TOLD THAT THERE'S NOTHING WRONG AND IT WAS NORMAL. IT HAS BEEN 4 TO 5 MONTHS LATER NOW ITS NOT STARTING . CONTACT CHRSYLER LLC , TOLD ME I HAD TO HAVE IT TOWED TO A DEALER , GET DIAGNOSE , GET IT FIXED AND I HAVE TO PAY FOR IT ALL AND THEY WILL REIMBURSE HALF FOR THE PART , LABOR IS ALL ON ME. THE VEHICLE HAS DONE THIS NO START PROBLEM 3 TIMES IN 2 AND HALF DAYS. ALSO NOTICE THAT THE STEERING COLUMN GETS HOT FOR SOME UNFORESEEN REASON . INFORM THE DEALER I PURCHASE MY JOURNEY FROM , I WAS TOLD THAT IS NORMAL. STILL HAVE THE JOURNEY CAN'T TRADE IN BACK BECAUSE I HAVE NO MONEY , SO I AM STUCK WITH IT . HAVING IT TOWED TO DEALER TO GET PROBLEM LOOKED AT AND ALL EXPENSE IS ON ME. WHAT DO I DO . I THINK CHRSYLER WILL NOT REPAY ME. I HAVE TO BORROW MONEY TO GET THIS DONE BECAUSE THIS IS MY ONLY TRANSPORTATION. I AM SCARED THAT I MIGHT HAVE A ELECTRICAL FIRE WHILE DRIVING AND WILL NOT NOTICE IT UNTIL IT TOO LATE. WHAT DO I DO. PLEASE HELP IN RICHMOND VA. *TR

NHTSA ID

10381385

Incident

Sep 28, 2010

Mileage

43,201 mi

WHEN FILLING UP THE GAS TANK, THE FUEL TANK FILLER TUBE INLET CHECK VALVE DOES NOT FUNCTION PROPERLY. IT DOES NOT CLOSE AND GAS ALWAYS SPILLS OUT. I AM AFRAID THAT GAS SPILLS OUT WHILE DRIVING. AT TIMES,WITH THE KEYS IN THE IGNITION, THE CAR WILL TURN OFF BY ITSELF IF I AM MOVING SLOWLY. I BOUGHT THIS TRUCK IN 2006. THE FIRST YEAR, I BROUGHT THE CAR IN FOR STALLING ON ITS OWN. THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO AND THE CAR DID NOT HAVE A PROBLEM. I BROUGHT THE TRUCK IN ABOUT THREE TIMES FOR THE SAME PROBLEM AND EVERY TIME, NOTHING WAS RESOLVED. AFTER THAT I DID NOT HAVE THE MONEY OR THE TIME TO CONTINUE BRINGING THE TRUCK IN FOR A PROBLEM THAT THE DEALERSHIP WAS SAYING THEY COULD NOT FIND. OVER THE YEARS, I HAVE JUST DEALT WITH THIS TRUCK STALLING ON ITS OWN. ABOUT 1 YEAR AGO, I NOTICED THAT THE CAR STARTED SPILLING OUT GAS IF IT WAS FILLED UP. I DID NOT KNOW THERE WAS A RECALL UNTIL I RESEARCHED THE PROBLEM ONLINE. I FOUND THAT THERE WAS A RECALL. I CONTACT CHRYSLER CUSTOMER CARE, THEY LOOKED UP MY VIN # AND TOLD ME THAT THEY DID NOT HAVE ANY RECALLS LISTED ON MY PARTICULAR TRUCK. I EXPLAINED TO THE REPRESENTATIVE THAT MY CAR HAD A PROBLEM WITH THE FUEL TANK FILLER TUBE INLET CHECK VALVE AND THAT GAS SPILLED OUT. I TOLD THEM THAT I WAS AFRAID THAT GAS WAS SPILLING FROM THE TANK WHILE I WAS DRIVING. THE REPRESENTATIVE TOLD ME THAT THERE WAS NOTHING THAT THEY COULD DO AND TOLD ME TO TAKE THE TRUCK TO THE DEALERSHIP. I AM AFRAID THAT IF I TAKE THE TRUCK TO THE DEALERSHIP I WILL BE RESPONSIBLE FOR ALL OF THE EXPENSIVE CHARGES TO FIX THIS PROBLEM. I DO NOT HAVE THE MONEY FOR THIS SINCE I AM PAYING $700 A MONTH FOR A TRUCK THAT SHOULD NEVER HAVE BEEN FINANCED AT THAT AMOUNT IN THE FIRST PLACE AND IS NOT WORTH THE AMOUNT STILL OWED. *LN THE CONSUMER STATED SHE WAS INVOLVED IN A HEAD-ON-COLLISION ON APRIL 25, 2011 AND THE AIR BAGS DID NOT DEPLOY. ALSO, THE REAR WIPER MADE A WHISTLING NOISE. UPDATED 08/12/11

NHTSA ID

10376847

Incident

Jan 14, 2011

I OWN A 2001 DODGE DURANGO. THE HORN HAS FAILED COMPLETELY. THE CRUISE CONTROL HAS FAILED COMPLETELY. THE AIRBAG LIGHT REMAINS ILLUMINATED ON THE DASHBOARD (ALONG WITH SEVERAL OTHER ICONS), AND NOW I'M FINDING OUT THAT IN THE EVENT OF AN ACCIDENT, THE DRIVER'S SIDE AIR BAG WILL ALSO FAIL. I AM TOLD THAT THIS IS DUE TO A FAILED "CLOCK SPRING" AND IT AFFECTS EVERY CONTROL LOCATED WITHIN THE STEERING WHEEL. THIS PART IS ON NATIONWIDE BACKORDER AND I WAS TOLD TODAY THAT 1,400 ARE BACKORDERED. SEVERAL DEALERS HAVE TOLD ME THEY HAVE NO IDEA OF WHEN (OR ACTUALLY IF) THIS PART WILL BE COMING IN. I UNDERSTAND THAT DODGE DAKOTAS WERE RECALLED FOR THIS VERY REASON, HOWEVER THERE WAS NO RECALL ON THE DODGE DURANGO. I AM NOW DRIVING A CAR WITH NO HORN, NO CRUISE CONTROL AND NO DRIVER'S SIDE AIRBAG. *TR

NHTSA ID

10354503

Incident

Jul 15, 2010

Mileage

145,000 mi

ME AND A FRIEND WERE IN A CAR ACCIDENT .WHEN WE LOST CONTROL OF MY 1998 DODGE DAKOTA AND HIT THE SIDE OF A BUILDING AT 40-45 MPH WHEN WE HIT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK UP LIKE THEY WERE SUPPOSED TO IN RESULT WE BOUNCED OR FACES AND HEADS OFF OF THE STEERING WHEEL AND DASH BOARD AND NOW HAVING HEAD NECK AND BACK PROBLEMS. *TR

NHTSA ID

10256998

Incident

Jan 26, 2009

Mileage

134,000 mi

AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER THANKSGIVING RETURNING FROM SHOPPING SUN WAS JUST GOING DOWN WHEN BRAKING FOR A CAR I FRONT MY BRAKES GAVE OUT CAUSING ME TO HIT THE CAR IN FRONT OF ME DEPLOYING AIR BAGS TO BOTH SIDES AS WE WERE PUSHING CAR OUT OF ROAD THERE WAS O SKID MARKS AT ALL. *TR

NHTSA ID

10250946

Incident

Nov 29, 2008

Mileage

121,000 mi

I AM WRITING ABOUT WHAT I FEEL WAS A SEVERE AIRBAG MALFUNCTION. I WAS IN A CRASH THAT WAS HIGH ENOUGH IMPACT TO TOTAL MY RENTAL VEHICLE...SMASH THE FRONT WINDSHIELD, AND TURN THE FRONT END OF THE VEHICLE INTO AN ACCORDION; MOREOVER, THE ACCIDENT COULD HAVE ENDED MY LIFE. I ESCAPED WITH TORN MUSCLES IN MY SHOULDERS, HAIRLINE CRACKS IN MY FRONT TEETH AND A BROKEN COLLAR BONE. AS THE DRIVER, I AM HIGHLY SUSPICIOUS ABOUT THE AIRBAGS NOT DEPLOYING IN SUCH A HIGH IMPACT INCIDENT. THE INCIDENT OCCURRED WHEN A MOTORIST RAN A REDLIGHT AND RAN INTO THE FRONT DRIVERS SIDE OF MY VEHICLE. WHERE ALL THE OTHER MOTORIST IN THE ACCIDENT HAD AIRBAGS DEPLOY, THE POLICE AND EMERGENCY CREWS WERE AMAZED THAT THE VEHICLE DID NOT RESPOND DIFFERENTLY IN THE ACCIDENT.*TR

NHTSA ID

10237780

Incident

Aug 5, 2008

Mileage

5,000 mi

I HAVE 2 ISSUES WITH MY 2002 CHRYSLER VOYAGER. THE FIRST IS THE AIR BAG LIGHT FLASHES ON AND OFF. I TOOK IT IN FOR SERVICE AND INFORMED THEM THAT I WAS AWARE OF THE RECALLS ON THE EARLY MODELS. THEY SAID THAT IT WAS NOT UNDER RECALL AND THAT WAS NOT THE PROBLEM. THEY SAID IT WAS FIXED AND ON MY WAY HOME FROM THE DEALER IT STARTED AGAIN. I TOOK IT BACK THE NEXT DAY AND THEY TOLD ME THAT IT WAS WHAT I SUSPECTED BUT IT WOULD COST ME MORE MONEY.(NOW MIND YOU I HAD TOLD THEM WHAT I THOUGHT THE PROBLEM WAS). THEREFORE IT IS NOT FIXED AND I WAS TOLD THAT AS LONG AS THE AIRBAG LIGHT WAS OFF IT WOULD DEPLOY IF IT IS ON IT WILL NOT. THE SECOND ISSUE IS THE RUST! THERE IS A HUGE RUST SPOT ON THE REAR HATCH AND MORE BUBBLES FORMING. THE HOOD IS RUSTING ALSO! *JB

NHTSA ID

10186328

Incident

Jun 6, 2006

THE FRONT AND SIDE CURTIN AIRBAGS FAILED TO DEPLOY IN A ACCIDENT ON 8/8/04 I WAS THE PASSENGER IN A 2003 DODGE DURANGO R/T IN LOS ANGELES, CALIFORNIA AT ABOUT 6 PM. THE DRIVER DIVERTED THE CAR FROM A REAR END CULISION WITH A DISABLED OUT THAT WAS STOPPED IN THE #2 LANE 0F THE 101 EAST WHEN THE DRIVER AVOIDED HIT THE CAR. THE DURANGO WENT IN TO A CIRCUL SERVIED TO THE RIGHTT MISSING THE STOPED CAR, THEN AT A RATE OF SPEED APX. 60 TO 65 MPH OUR DURANGO COLLIDED WITH THE CENTER DIVIDER ON THE EAST BOUND 101 FREEWAY HEAD ON WITH IMPACT THAT CAUSED MAJOR FRAME DAMAGE TO THE SUV AND SENDING US IN TO ON COMMING TRAFFIC. THE SUV AT THAT POINT CAME TO STOP ON THE RIGHT SHOULDER OF THE EAST 101WITHOUT HAVING HIT ANYOTHER CARS. PON THE SUV BE TOWED INTO THE AUTO BODY SHOP, CYNTHIA COHAN AND I RELIAZED ALONG WITH THE BODY SHOP OWNER THAT THE FRONTAL AIR BAG DIDN'T DEPLOY NOR DID THE SIDE AIR BAG CURTIN.*AK

NHTSA ID

10096294

Incident

Aug 8, 2004