Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 1994 Dodge Sport Utility submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 36, in the owner's own words
2010 DODGE CHALLENGER SE, RIGHT REAR CV BOOT RIPPED AND LEAKED GREASE ONTO THE TAIL PIPE AND PASSENGER SIDE, AND WHICH CAUSED A FIRE TO THE TRUNK. VEHICLE IS A TOTAL LOSS, NO REPAIRS CAN BE MADE. *TR
2009 DODGE CARAVAN - SLIDING DOORS ARE NOT HELD FAR ENOUGH AWAY FROM VAN BODY RESULTING IN PAINT BEING SCRATCHED OFF REAR QUARTER PANEL ABOVE AND BESIDE WHEEL WELL EVERY TIME YOU OPEN DOORS. MOST PREVALENT WHEN PARKED ON AN INCLINE FACING UPWARDS AS WEIGHT OF DOOR ON PIVOT POINT BRINGS DOOR EVEN CLOSER TO BODY RESULTING IN IMPACT AND SCRATCHES. HAS BEEN "REPAIRED" BY DODGE 3 TIMES NOW ON MY VEHICLE ALONE. HAS RESULTED IN MY CASE WITH DODGE SENDING VAN IN FOR BODYWORK TO HAVE DENTS PULLED AND FILLED, NEW PAINT AND RENTAL VEHICLES SUPPLIED FREE UNDER WARRANTY FOR SEVERAL DAYS EVERY TIME. CONTROL ARMS HAVE BEEN REPLACED SEVERAL TIMES AND HAVE ALSO BEEN ADJUSTED SEVERAL TIMES BUT PROBLEM CONTINUES. THIS HAS BEEN NOTICED WITH ALMOST EVERY OTHER DODGE CARAVAN EVER SEEN MODEL YEARS 2009-2010. I HAVE VOWED TO RETURN EVERY WEEK NOW FOR THE NEXT 3 YEARS OF WARRANTY TO HAVE PROBLEM "FIXED" AGAIN AND AGAIN UNTIL IT HAS COST DODGE MORE MONEY IN REPAIRS AND RENTALS THAN IT WOULD TO PURCHASE ME 10 NEW VANS BEFORE I AM FINISHED. *TR
I OWN A 1998 DODGE RAM 1500 4X4 PICKUP I WAS DRIVING A FRIEND AND HER DAUGHTER TO THE DENTIST I PASSED A LOGGING TRUCK WHEN I GOT BACK IN MY LANE AS I WAS SLOWING DOWN THE TRUCK SHUDDERED AND LOST POWER I PULLED OFF THE ROAD THE ONLY PLACE I COULD PULL OFF I HIT IT THE WAS ALMOST OFF THE NUT HOLDING THE TIRE ROTOR ON THE SHAFT SNAPPED OFF THE TOW HOME WAS OVER 500 DOLLARS AFTER GETTING TRUCK I BROKE OUT MY SHOP MANUALS OUT THE BRG PACK WAS BURNED I REPLACED FROM FRONT DIFFERENTIAL OUT TO TIRES WITH OEM PARTS TO THE TUNE OF 1100 DOLLARS WITHIN A MTH THE LEFT FRONT TIRE CAME OFF AS I WAS TURNING INTO MY DRIVE WAY AGAIN REPLACED FROM FRONT DIFFERENTIAL OUT TO TIRE THIS TIME COST ABOUT 850 6 MTHS LATTER COMING HOME I FEEL FRONT VIBRATION HANG ON TO WHEEL MY DRIVERS SIDE FRONT TIRE ROTOR CALIPER FLY OFF I SLIDE BETTER PART OF 75 FEET GRINDING OFF LOWER BALL JOINT AFTER BEING TOWED HOME LOOKING AT TIRE RIM CALIPER ROTOR I DECIDE TO REPLACE THE ENTIRE FRONT END COST OF 650 DOLLARS FROM A WRECKING YARD BELIEVE THE PROBLEM FRONT TO LIGHT FOR WEIGHT ALSO THE VISCOSITY OF GREESE IN BRG PACK TO LIGHT BREAKING DOWN CAUSING BRG TO GET HOT AND SEIZE UP CAUSING TIRE RIM CALIPER H ROTOR TO FLY OFF HAVE SAVED ALL OLD PARTS. *TR
I BOUGHT MY 2009 JEEP WRANGLER AROUND OCTOBER, NOVEMBER 2009, USED WITH ABOUT 16,000 MILES FROM WORLD CAR NISSAN WITH A ONE HUNDRED THOUSAND MILE WARRANTY. THE JEEP CAME WITH AN AFTER MARKET LIFT KIT OF APPROX 4 INCHES WITH 33 INCH TOYO OPEN COUNTRY TIRES "RANCHO SHOCKS, SKY JACKER LIFT" WORLD CAR TOLD ME THE JEEP CAME LIKE THIS ORIGINALLY FROM THE DEALER. WORLD CAR ENCOURAGED ME TO TAKE THE JEEP AND TEST DRIVE IT FOR A COUPLE OF DAYS. AFTER RETURNING THE JEEP I TOLD THEM THAT I LIKED THE JEEP BUT IT HAD HANDLING ISSUES ON THE ROAD. WHILE TEST DRIVING THE JEEP ON NORMAL ROADS I NOTICED THE JEEP WOULD TRACK HARD AND PULL TO THE LEFT AND TO THE RIGHT ALMOST CAUSING ME TO RUN OFF THE ROAD ON MULTIPLE OCCASIONS. WORLD CAR SAID THEY WOULD CHECK OUT THE FRONT END ALIGNMENT AND BALANCE THE TIRES. I PURCHASED THE JEEP. WHEN PICKING UP THE JEEP THEY TOLD ME THEY TOOK CARE OF ALL THE PROBLEMS. JEEP ASSURED ME THE HANDLING ISSUES WERE DUE TO THE LIFT AND LARGER TIRES. ABOUT TWO WEEKS LATER LEAVING WORK I TURNED A CORNER AND MY RIGHT FRONT TIRE STARTED KLUNKING AND WOBBLING. THE RIGHT FRONT TIRE WAS MISSING 4 OF 5 LUG NUTS AND HAD ONE BROKEN STUD. ONLY ONE LUG NUT WAS HOLDING MY TIRE ON. THE JEEP HAD TO BE TOWED. WORLD CAR GAVE ME A LOANER CAR, REPAIRED THE PROBLEM, WITH NO APOLOGY AND NO EXPLANATION. AROUND JULY 2009, I DROVE TO PORT ARKANSAS TEXAS, I DROVE TO THE BEACH. I ONLY DROVE IN THE NORMAL TRAFFIC LANES NO FOUR WHEELING. THE NEXT WEEK ON FRIDAY WHILE DRIVING DOWN IH 35 THE VEHICLE SUDDENLY JERKED TO THE LEFT ALMOST CAUSING ME TO HAVE AN ACCIDENT. ON SATURDAY I NOTICED THE RIGHT REAR SHOCK HANGING DOWN.THE UPPER SHOCK SUPPORT PIN WAS BROKEN OFF. JEEP ACCUSED ME OF FOUR WHEELING AND ABUSING THE JEEP, THEY REPAIRED IT AT NO COST TO ME. SOME TIMES THE TRACTION CONTROL SYSTEM COMES ON PRE-MATURELY WHILE MAKING CORNERS MAKING THE JEEP HARD TO HANDLE. NOW THE ESP BAS LIGHT CAME ON AND STAYS ON. ON JEEPFORUM.COM ESP BAS FAILURE APPEARS TO BE A COMMON PROBLEM. *TR
I HAVE A 05 DODGE RAM AND I SNAPPED MY AXLE FOR THE SECOND TIME! THE FIRST TIME I DID IT I SLID INTO A CURB AND SNAPPED THE END OF MY AXLE CLEAN OFF WITH THE WHOLE BRAKE SYSTEM STILL ATTACHED TO RIM AND TIRE WHICH WAS COMPLETELY INTACT. ALL HIT HAD DAMAGED ON IT WAS A SCRATCH ON THE RIM. I THOUGHT IT WAS A FREAK ACCIDENT SO I TOOK CARE OF IT MYSELF AND PURCHASED THE SAME EXACT AXLE. A COUPLE WEEKS AGO I WAS DRIVING ON A FLAT DIRT ROAD AT ABOUT THIRTY MILES PER HOUR WHEN A COYOTE RAN OUT IN FRONT OF ME. TO DODGE IT I SWIRVED INTO A DRY UP MUD RUT WHICH IS USUALLY NO BIG DEAL TO DRIVE INTO BUT WHEN I WENT INTO IT MY TRUCK QUICKLY TURNED SIDEWAYS THEN WHIPPED ME BACK AROUND IN THE DIRECTION I WAS HEADING IN. I GOT OUT OF MY TRUCK AND SAW THAT MY DRIVER SIDE WHEEL RIPPED COMPLETELY OFF! I WENT AROUND TO THE PASSENGER SIDE AND SAW THAT MY AXLE WAS SNAPPED IN THE EXACT SAME WAY THAT I DID IT THE FIRST TIME! LIKE SOMEBODY CUT IT OFF WITH A KNIFE! I WAS FURIOUS TO SEE THIS SO THAT NEXT WEED I CALLED DODGE AND COMPLAINED BECAUSE ONE TIME IS A FREAK ACCIDENT BUT TWO. THE MAN TOLD ME HE HAS NEVER HEARD OF AN AXLE BREAKING AND THAT IS NOT SUPPOSE TO HAPPEN AND MY WARRANTY SHOULD COVER IT. DODGE SENT OUT A WARRANTY ADJUSTER TO LOOK AT MY VEHICLE AND AFTER THAT I GOT A LETTER IN THE MAIL SAYING THAT THEY WILL NOT WARRANTY IT BECAUCE THE DAMAGE WAS DO TO IMPACT. I RESEARCHED THE WEB AND FOUND DAIMLERCHRYSLERVEHICLEPROBLEMS.COM AND SAW ALOT OF BAD INFO ON CHRYSLER VEHICLES. I EVEN SAW A VIDEO OF MY EXACT SAME TRUCK WITH ITS AXLE SNAPPED JUST LIKE MINE WAS! I ALSO READ THAT DODGE HAS PROBLEMS WITH THERE AXLES SHEARING/HUBS SEPERATING CAUSING WHEELS TO FALL OFF! CHRYSLER LIED TO ME SAYING THAT THEY'VE NEVER HEARD OF AXLES BRAKING WHEN IT CLEARLY SHOWS ON THAT WEBSITE THAT THEY HAVE THIS PROBLEM AND DO NOTHING ABOUT AND REFUSE TO FIX THERE BROKEN PRODUCTS. THESE VEHICLES ARE DANGEROUS AND SOMETHING NEEDS TO BE DONE ABOUT. ITS BEEN A MONTH AND MY KNEE IS STILL SWOLLEN. *TR
I HAVE TO STOP FAR AWAY FROM A VEHICLE FEAR OF RUNNING IN THE BACK OF THEIR VEHICLE. IT DOESN'T SEEM TO WANT TO STOP SOMETIME, THIS HAS BEEN HAPPENING FOR AWHILE NOW ALOT RECENTLY. IT CUTS OFF ON ME IF I GET IN THE HIGHWAY SO EMBARRASSING AND WHEN THAT HAPPENS I ONLY CAN TAKE OFF SLOW. WHICH CAUSES ME TO EXIT THE HIGHWAY AND NOT GET BACK ON. I HAD BOUGHT A CAR VACUUM AND IT STATED SMOKING ON ME, I WAS USING THE SOCKET IN THE ARM REST. I HAVE ALOT OF PROBLEMS WHEN I USE THE A/C OR HEAT IT CUTS OFF ON ME AND IT STALLS TO TAKE OFF,IT'S SCARY FOR ME AND MY KIDS. IT RAMS BY IT'S SELF AND IT ACTS AS IF IT'S GONE CUT OFF AND MOST OF THE TIME IT DO. IT MAKE THIS PUTTING SOUNDS WHEN IT'S GOING TO CUT OFF OR EVEN WHEN IT STOPS ON ME. THE DEALER REPLACE THE CADILLAC CONVERTER AND MY OXYGEN SENSORS. I ALSO GOT A TUNE UP AND TWO OF THE FUEL INJECTORS REPLACE NEW PARTS, THAT I PAID FOR MYSELF. IT FEELS LIKE MY FRONT SUSPENSION IS MESSED UP I HAD MY BRAKES CHECKED AND THEY ARE NOT BAD, BUT YOU CAN FEEL IT WHEN YOU PRESS ON THE BRAKES SOMETHING IS NOT RIGHT. *TR
I JUST FOUND OUT TODAY THAT I WILL NEED TO INSTALL A COMPLETELY NEW SET OF FRONT WHEEL BEARINGS, TIE RODS AND BALL JOINTS AFTER FACTORY RECALL. ACCORDING TO REPAIR SHOP THEY INSTALLED THE SAME FAULTY COMPONENTS TO REPLACE THE ONES THAT WERE RECALLED. I WAS TOLD THEY SHOULD HAVE INSTALLED THE CORRECT UNITS WITH GREASE FITTINGS, THEY DID NOT. GOING TO COST $980.00 TO REPAIR. *TR
BOUGHT 2006 DODGE RAM 1500 NEW FROM METRO DODGE IN OTTAWA. HAVE HAD NUMEROUS FRONT END TROUBLES. BRAKES,3SETS OF FRONT SHOCKS,WHEEL BEARINGS,OUTER TIE ROD ENDS REPLACED ONCE AT 22000KM`S. TIE ROD ENDS ON STREEING ARE DEFECTIVE AGAIN. DODGE WANTS TO INSPECT & CHARGE FOR OUTER RIE ROD ENDS AFTER 42000KMS ON SECOND SET. CHECKING USED 2006,2007 & 2008 IN DODGE DEALER LOTS OUTER TIE RODS HAVE BEEN REPLACED ON TRUCKS IN LOT. I FEEL DODGE IS COVERING UP A DEFECTIVE DESIGN & PART TROUBLES ON ALL 3 YEARS. METRO DODGE TOLD ME TO NEVER BRING MY TRUCK BACK FOR SERVICE. THE SERVICE MANAGER DENIES THAT THESE YEARS OF TRUCKS HAVE DEFECTIVE FRONT END PARTS & DESIGN. PLEASE INVESTIGATE BEFORE A MAJOR COLLISION WITH THIS VEHICLE. *TR THANK YOU, STEVE MOORE
I OWN A 1999 DODGE DAKOTA V-8 MAGNUM 5.2L, IT ONLY HAS 138,000 MILES ON IT. WHEN I BOUGHT IT IT ONLY HAD 76,600 MILES. IN THAT LITTLE TIME I HAVE HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS TWICE, AND THE RACK AND PINION, AND THE WATER PUMP, THE THERMOSTAT, THE POWER STEERING PUMP, THE TIE RODS, AND THERE IS SO MUCH MORE WRONG. WHY AM HAVING TO REPLACE THESE THINGS TWICE IN SUCH LITTLE MILEAGE? AFTER READING UP ON IT THROUGH THE INTERNET I AM NOT THE ONLY ONE WITH THESE PROBLEMS, THERE ARE HUNDREDS OF PEOPLE WITH THE SAME COMPLAINTS, WHY IS THERE A RECALL ON THE 2000, & 1998 BUT NOT 1999? I AM OUT SO MUCH MONEY AND HAVE ALMOST WRECKED MY TRUCK TWICE BECAUSE OF THESE PROBLEMS, ONCE WITH 6 KIDS IN THE CAR WITH ME AND AGAIN WITH MY 3 KIDS. THIS NEEDS IMMEDIATE ATTENTION BEFORE SEVERAL PEOPLE GET HURT OR WORSE, DIE!!! *TR
OVER THE PAST THREE YEARS MY POWER WINDOWS SLID DOWN. ONE LEFT REAR A FEW YEARS AGO SLID DOWN AS WE WERE GOING DOWN THE ROAD. RT PASSENGER SIDE DOWN ABOUT A YEAR LATER. JANUARY 2ND MY PASSENGER SIDE WINDOW DID THE SAME. I TOOK IT INTO THE SHOP AND MECHANIC SAID IT WAS THE REGULATOR, IT WOULD BE 300.00 TO FIX IT, HE SAID YEP THAT'S COMMON IN JEEPS. I HAVE A FRIEND WHO HAS A 2002 JEEP, SAME PROBLEM WITH ALL FOUR.... I'M A SINGLE MOTHER, SINGLE GRANDMOTHER THAT CANT SPARE THAT KIND OF MONEY. YESTERDAY 04/14/2009 I WALKED OUT TO MY JEEP TO DISCOVER THE WINDOW WAS DOWN. THOUGHT WOW I DON'T REMEMBER LEAVING MY WINDOW DOWN BECAUSE I HAVE SOUND EQUIPMENT I WOULD HATE TO HAVE STOLEN. IT WAS CHILLY OUT THAT MORNING, TRIED TO ROLL IT UP.... GUESS WHAT? NOW ALL OF MY POWER WINDOWS ARE BROKEN DUE THE REGULATORS. FUEL PUMP, AND INJECTORS ARE MY PROBLEM TOO. OH YEAH!!!!!!!!!! LET ME ADD THE HEATER CORE TO THAT. I LOVE MY JEEP... I TAKE GOOD CARE OF IT, IT LOOKS BRAND NEW. THE OIL IS CHANGED WITH THE BEST MONEY CAN BUY AND ON TIME EVERY TIME IF NOT SOONER. *TR
AFTER REPLACING HUB ASSEMBLY AT LES SCHWAB BRAKES DIDN'T WORK RIGHT WHEN STEPPING DOWN ON BRAKE IT WOULD MAKE A SOUND AS IF THEY WERE NOT CATCHING PULLING CAR FORWARD BRAKING ONLY DEPRESSED HALF WAY AFTER A FEW SECONDS BRAKE WOULD LET GO ALL THE DOWN AND THEN WOULD RETURN TO NORMAL I RETORTED TO LES SCHWAB THEY CHECKED BRAKES AND FOUND NOTHING WRONG THE SAID MAY BE SOMETHING WAS HAPPENING TO SUSPENSION BUT IT SHOULD BE OK TO DRIVE IT WOULD CONTINUE OFF AND ON FOR A FEW WEEKS TWO DAYS AFTER THANKSGIVING RETURNING FROM SHOPPING SUN WAS JUST GOING DOWN WHEN BRAKING FOR A CAR I FRONT MY BRAKES GAVE OUT CAUSING ME TO HIT THE CAR IN FRONT OF ME DEPLOYING AIR BAGS TO BOTH SIDES AS WE WERE PUSHING CAR OUT OF ROAD THERE WAS O SKID MARKS AT ALL. *TR
EVERY YEAR WHEN I GO TO GET MY 2001 DODGE DURANGO INSPECTED I FIRST HAVE TO REPLACE TWO FRONT TIRES DUE TO EXCESSIVE INSIDE WEAR. THEN I GET TOLD ALL 4 BALL JOINTS ARE NO GOOD. I HAVE HAD TO REPLACE ALL 4 BALL JOINTS THREE TIMES IN THREE YEARS WHILE PUTTING ONLY ABOUT 20000 MILES ON THIS VEHICLE YEARLY. IT IS A 500.00 A MONTH CAR PAYMENT THAT I AM AFRAID TO TAKE MY THREE CHILDREN IN. WHY HAS THIS VEHICLE NOT BEEN DEALT WITH IN A HARSHER MANNER. THE COMPLAINTS ONLINE ARE NUMEROUS AND EXTREMELY SERIOUS IN NATURE. HOW MANY PEOPLE HAVE TO DIE FROM POOR ENGINEERING. *TR
THE CAR STRUT HAS TO BE CHANGE IN LESS THAN ONE YEAR 4 TIMES AND IS STARTING TO SOUND AGAIN. *TR
2000 DODGE DURANGO, WHEN MY CAR HAD 70,000 MILES ON IT, THERE WAS A RECALL OF THE BALL JOINTS. MY DURANGO NOW HAS 100,000+ MILES AND IT IS MAKING THE SAME POPPING NOISE IN THE FRONT END. MY MECHANIC SAYS THAT IT NEEDS NEW BALL JOINTS AGAIN. I FEEL DODGE REPLACED THE BALL JOINTS WITH THE SAME DEFECTIVE PARTS AS THE ORIGINAL PARTS. THIS IS A SAFETY ISSUE. WHEN I CONTACTED DODGE I WAS TOLD VIA E-MAIL THAT WARRANTY WAS ONLY UNTIL 10 YEARS OR 100,000 MILES. THEY DID NOT COUNT ON OWNERS KEEPING THIS VEHICLE. THIS IS A SAFETY ISSUE THAT I FEEL DODGE SHOULD STAND BEHIND. *JB
IN NOVEMBER OF 2006, I HAD A RECALL FIXED FOR THE "FRONT:CONTROL ARM:LOWER BALL JOINT" WHEN THE PARTS BECAME AVAILABLE. I BROUGHT THE CAR BACK 3 DAYS LATER HAVING ISSUES WITH THE STEERING AND HEARING A NOISE. THE DEALERSHIP TOOK THE CAR FOR A FEW DAYS AND DID A COMPLETE INSPECTION AND ASSURED ME THE NEW PARTS WERE SUFFICIENT. EVERY NOW AND THEN (NOT CONSTANT, BUT SCARCELY) WHEN I WOULD TURN THE WHEEL JUST A LITTLE, THE CAR WOULD TURN AS IF I HAD TURNED MY WHEEL ALL THE WAY. IT SCARED ME A FEW TIMES, BUT IT DIDN'T HAPPEN OFTEN AT ALL, SO I DIDN'T THINK MUCH OF IT. ON MAY 31, 2007, I WAS MERGING ONTO I-91 IN CONNECTICUT DRIVING ONLY 22 MILES PER HOUR, AND MY CAR DID THAT VERY THING. I WENT UP AND OVER THE CURB, UP THE EMBANKMENT AND CRASHED INTO A STEEL CONNECTICUT STATE SIGN. IF IT WASN'T FOR THE SIGN, I WOULD HAVE CONTINUED TO LOSE CONTROL AND POSSIBLY BEEN KILLED. HITTING THE SIGN SWUNG MY BACK END AROUND, WHERE I ROLLED DOWN THE EMBANKMENT AND TO A COMPLETE STOP ON THE SIDE OF THE HIGHWAY. MY CAR SUSTAINED OVER $7,000 WORTH OF DAMAGE AND HAS DAMAGED MY PERFECT DRIVING RECORD. NO OTHER CAR WAS INVOLVED AND NO ONE WAS HURT, INCLUDING MYSELF. I WAS VERY FORTUNATE, BUT I FEEL THERE NEEDS TO BE FURTHER INVESTIGATION INTO THE PREVIOUS RECALL AND POSSIBLY A NEW RECALL SHOULD BE POSTED TO ELIMINATE THIS PROBLEM. THE PROBLEM STILL EXISTS DESPITE THE RECALL FROM LAST YEAR. *JB
I AM HERE TO COMPLAIN ABOUT THE BALL JOINTS ON OUR 1999 DODGE DURANGO! I JUST FOUND OUT ON MONDAY THAT WE HAVE TO REPLACE THEM AGAIN. THIS WILL BE THE SECOND TIME. FIRST TIME WAS IN 2004 W/ 65K MILES ON THE VEHICLE. NOW 3 YEARS AND 30K MILES LATER I HAVE TO DO IT AGAIN!! FIRST TIME COST ME AROUND 400 DOLLARS AND THIS TIME IT WILL BE AROUND 325 B/C MY FRIEND WORKS AT THE LOCAL SHOP! THIS CAN BE VERY DANGEROUS IF THE PERSON DRIVING IT DON'T KNOW ANYTHING ABOUT CARS. I HAVE SEE NUMEROUS PICTURES ON THE INTERNET OF WRECKS CAUSED BY THE FAILURE OF THE UPPER AND LOWER BALL JOINTS!! WE HAVE A 1 YR OLD AND IT SCARES US TO KNOW THIS HAPPENS ALL THE TIME TO THE 98 AND 99 DURANGO'S. THE WAY YOU CAN TELL THESE ARE GOING BAD IS WHEN YOU HIT A BUMP YOU NOTICE A VIBRATION IN THE FRONT SUSPENSION AREA CONTINUE AFTER YOU HIT THE BUMP. THEY RECALLED THE ONES FROM 2000-UP BUT NOT THESE. THERE SHOULD BE A CLASS ACTION LAWSUIT!!!!! ITS RIDICULOUS THAT FOREIGN VEHICLES ARE MADE BETTER THAN AMERICAN!! THERE IS NO REASON FOR THIS. VEHICLES ARE EXPENSIVE ENOUGH LET ALONE CHANGING THE BALL JOINTS EVERY 30K MILES!!!!!! OUR NEXT VEHICLES WILL BE FOREIGN!!! I HOPE MY COMMENT GOES SOMEWHERE OTHER THAN IN AND OUT OF EARS/EYES. I EMAILED DODGE ON MONDAY AND HAVE YET TO HEAR BACK!! PROBABLY WON'T!! THANKS FOR YOUR TIME AND WEBSITE!!!!!!!!! *JB
WE PURCHASED A 2005 DODGE DURANGO USED MARCH 11, 2006 WITH 16,568, MILES ON IT. ON MARCH 13TH TWO DAYS AFTER WE PURCHASED IT AND 16,614 MILES LATER (48 MILES LATER) THE TRUCK BROKE DOWN ON THE HIGHWAY! WE HAD THE TRUCK TOWED IN TO EARNHARDTS DODGE, FIND OUT THE RING GEAR AND PINION SET NEEDS REPLACED, DIFFERENTIAL SIDE BEARINGS - ALL AXLES REPLACE (INCLUDES CASE AND SIDE GEARS IF NECESSARY) THIS IS QUOTED FROM ALL MY RECEIPTS. 2ND TIME AROUND (JULY 18,2006) - NOW HAS 24,795 MILES ON IT, REAR END ISSUES AGAIN! AGAIN THIS IS THE REPAIRS - SEAL, AXLE SHAFT OIL - REPLACE ALL OTHER AXLES-RIGHT. BRAKE PADS, DISC BRAKE-BOTH SIDES REAR REPLACE DUE RIGHT REAR AXLE SEAL LEAKING CONTAMINATED PADS, ROTOR HAS FLUID BURNED INTO THE SURFACE. REPLACED RIGHT AXLE SEAL AND BRAKES. ALSO HAD TO REPLACE WATTS LINK SWAY BAR, REPLACED BELL CRANK AND LINKS. REPLACED BOTH REAR STABILIZER BARS AGAIN. 3RD TIME (JANUARY 10,2007) - NOW AT 38,051 MILES REPLACE SEAL, AXLE SHAFT OIL, REPLACE ALL OTHER AXLES - REPLACE SEAL, DRIVE PINION OIL REPLACE ALL OTHERS. 4TH TIME, (JANUARY 29,2007) NOW AT 39,329 AGAIN, REPLACED BELL CRANK, WATTS LINK. 5TH TIME (JULY 16,2007) - 52,058 FAILED BEARING IN REAR DIFF, NEED TO REPLACE RING & PINION AND ALL BEARINGS- COST - $1,474, (WHY WOULD I WANT TO PAY THIS MUCH WHEN THEY HAVEN'T BEEN ABLE TO FIX THIS PROBLEM?) TOLD THEM TO PUT THE TRUCK BACK TOGETHER, WE CAN'T AFFORD TO FIX IT. 6TH TIME - NOW AFTER RESEARCHING THIS VEHILCE, WE FOUND OUT, EARNHARDTS DODGE/HYUNDAI IN GILBERT ARIZONA (SAME PLACED WE PURCHASED IT AT) JANUARY 17,2006) (NOW 6 REPAIRS) NOTICED THE DURANGO HAD REAR DIFFERTIAL LEAKS, THEY REPLACED SEAL, DRIVE PINION OIL AND ALL THREE PARTS - THEN RETURNED THE VEHICLE TO STOCK WHEN IT WAS FINISHED AT 16,614 MILES! JUST 48 MILES BEFORE WE PURCHASED THE VEHICLE!! *TR
OVER THE LAST THREE YEARS OF OPERATING THE VEHICLE (2005-2007): 1. FIRE IN THE FRONT WHEEL ASSEMBLY AFTER 1.5 HOURS OF 4-WHEEL DRIVE - 1100$ REPLACE 2. SPEED SENSOR FAILURE ($500 WORK) 3. ENGINE FAILURE ON THE HIGHWAY @80 MPH - $7000 REPLACE AND OTHER COSTS, LUCKY SURVIVED 4. JOINT BALLS REPLACE (ABOUT 400$) 5. AC FAILURE ($960 REPAIR) 6. NOW PARKED - TRANSMISSION/ENGINE JOINT OIL LEAK, ESTIMATED $1200 REPAIR. *JB
I RECEIVED A RECALL NOTICE AT THE END OF DECEMBER AND I PROCEEDED TO CALL THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT TO GET THE VEHICLE TAKEN CARE. I CALLED THE END OF THE FIRST WEEK OF JANUARY AND WAS INFORMED BY THE PERSON AT THE DEALERSHIP THAT MY NAME WOULD PUT ON THE LIST AND THE PARTS TO BE ORDERED SINCE THEY DID NOT HAVE THEM IN STOCK. THE PERSON PROCEEDED TO INFORM THAT IT WOULD TAKE AWHILE AND THAT I WOULD CONTACTED WHEN THE PARTS CAME IN AND AN APPOINTMENT SCHEDULED THEN. TODAY IS JANUARY 27TH AND I HAVE NOT RECEIVED A CALL FROM THE DEALERSHIP IN GETTING MY VEHICLE SCHEDULED FOR SERVICE. *NM
2003 3500 DRW 4X4 DIESEL WHILE TRAVELING ON IMPROVED ROADS/HIWAYS ABOVE 40 MPH VEHICLE HITS POTHOLE, EXPANSION JOINT OR UNEVEN ROADWAY, FRONT END STARTS TO JUMP VIOLENTLY, WHOLE VEHICLE RATTLES AND SHAKES UNTIL BRAKES ARE APPLIED, SERVICE TECH. FROM DODGE DEALER WAS PRESENT DURING DUPLICATION OF EVENT, HAS BEEN IN SHOP FOR OVER 1 WEEK AND THEY HAVE REPLACED TIE ROD ENDS AND BALL JOINTS AND PROBLEM STILL EXISTS, CONTACTED DAMILER/CHRYSLER AND THEY STATE THAT CUSTOMER REPLACED SHOCKS WITH AFTERMARKET PRODUCT. VEHICLE UNUSABLE IN THIS CONDITION, VERY GOOD POSSIBILITY OF INJURY OR DEATH AS A RESULT OF THIS PROBLEM
WE HAD THE RECALL(BALL JOINTS) DONE ON OUR JEEP LIBERTY BACK IN 03. THEN ON 10/03/06 WE HAD IT BACK IN THE SHOP FOR STIFFNESS IN THE STEERING; WE WERE TOLD THE BALL JOINTS WERE FINE, AND THAT IT COULD BE THE POWER STEERING PUMP AND RACK AND PINION. ON 10/31/06, THE BALL JOINTS BROKE OFF WHILE DRIVING RESULTING IN MAJOR MECHANICAL DAMAGE TO OUR JEEP!!! IF THIS IS A RECALL ON THE FIRST RECALL, WHY SHOULD WE FEEL SAFE DRIVING THIS VEHICLE AFTER WE GET IT BACK? HOW DO WE KNOW ITS NOT GOING TO HAPPEN AGAIN? PLEASE GIVE US SOME INPUT. *NM
DEALER NOTIFIED ME THAT BOTH BALL JOINTS AND CONTROL ARMS ARE DANGEROUSLY LOOSE AND NEED REPLACED. NHTSA CAMPAIGN # 04V596000 SPECIFIES MANUFACTURE DATE FROM 01/07/1999 - 12/31/2002. MY TRUCK WAS BUILD IN MARCH OF 1999. THEY ARE CLAIMING THAT I GOT LUCKY AND MY TRUCK DOES NOT FALL UNDER THE RECALL, YET I STILL HAVE THE PROBLEM. 1999 DODGE DAKOTA SPORT 4X4 VIN #[XXX]. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2004 JEEP LIBERTY ONLY 43,000. WAS BACKING OUT OF DRIVEWAY, HEARD LOUD BANG, RIGHT FRONT TIRE FELL TO GROUND. COULD NOT MOVE VEHICLE. DAMAGE WAS DONE TO RIGHT FRONT FENDER. CAR WAS TOWED. RIGHT FRONT BALL JOINT FELL OUT. WAS TOLD BY DEALERSHIP THAT THIS WAS NOT COVERED UNDER DRIVE TRAIN WARRANTY. NOTIFIED CHRYSLER OF INCIDENT, WAS ALSO TOLD BY CHRYSLER CORP. THAT THIS WAS NOT COVERED UNDER DRIVE TRAIN WARRANTY. ASK ABOUT A RECALL, AND WAS TOLD ABOUT A 2002 JEEP LIBERTY RECALL ON BALL JOINT BUT NOT ON 2004 MODELS. FOUND OUT THERE IS A LARGE NUMBER OF OTHER 2004 JEEP LIBERTY OWNERS HAVING THE SAME TYPE OF PROBLEM. *NM
I OWE A 2002 DODGE DAKOTA AND HAD A RECALL FOR UPPER BALL JOINT THAT WAS REPAIRED BY MERRICK DODGE IN MERRICK NY. THE DEALER ADVISED ME THAT THE WAY THEY DO THE RECALL AN ALIGNMENTWAS NOT NECESSARY. I WAS INFORMED BY CHRYSLER THAT A TOE ALIGNMENT WAS REQUIRED. THIS RECAL WAS DONE IN JANUARY 2005. THE NEW TIRES THAT WERE INSTALLED IN NOVEMBER OF 2004 HAVE EXCESSIVE WEAR ON THE INNER EDGES OF BOTH FRONT TIRES EVENLY. THE ALIGNMENT WAS NEVER DONE OR DONE IMPROPERLY AND THE DEALERSHIP REFUSES TO CORRECT OR EVEN ADDRESS SAID ISSUE. ALL I ASK IS A FRONT END ALIGNMENT SO THAT THE TIRES WILL WEAR IN A SAFE AND CORRECT MANNER.*AK
UNUSUAL TIRE WEAR AND NOISE FROM DRIVER'S SIDE TIRE AREA FOR LAST SEVERAL MONTHS. PREMATURE SEVERE FAILURE OF DRIVER'S SIDE UPPER BALL JOINT AND LESSER FAILURE OF PASSENGER SIDE UPPER BALL JOINT. BOTH UPPER BALL JOINTS WERE REPLACED AND REALIGNED. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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