RoadVitals

2017 Ducati Supersport

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Feb 3, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest May 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2017 Ducati Supersport, most frequently naming the visibility, brakes and fuel system categories. 4 safety recalls have been issued covering this model year; and 35 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility457.1%
  • Brakes114.3%
  • Fuel system114.3%
  • Powertrain (other)114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V315000

SERVICE BRAKES, HYDRAULIC

May 4, 2021
5,909 units potentially affected
The defect: Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
The risk: Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
The remedy: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Ducati North AmericaView on NHTSA.gov
18V835000

POWER TRAIN:MANUAL TRANSMISSION

Nov 27, 2018
2,742 units potentially affected
The defect: Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.
The risk: If the shift knob detaches, the rider may not be able to shift gears, increasing the risk of a crash.
The remedy: Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.
Ducati North AmericaManufacturer number SRV-RCL-18-007View on NHTSA.gov
18V793000

VISIBILITY:REARVIEW MIRRORS/DEVICES

Nov 9, 2018
1,676 units potentially affected
The defect: Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Supersport motorcycles. Vibrations may distort the images in the mirrors, reducing the driver's visibility.
The risk: Reduced rearward visibility can increase the risk of a crash.
The remedy: Ducati will notify owners, and dealers will replace the mirrors with new mirrors, free of charge. The recall began January 28, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-005.
Ducati North AmericaManufacturer number SRV-RCL-18-005View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Feb 3, 2022

The fuel gauge has gone bad multiple times. Some times the fuel gauge will go to zero with fuel still in it or it will stick at half tank when it is less than that. My local Ducati service center has replace the fuel gauge 3 times now and the bike only has 3500 miles on it. Talking to the service manager he says this is a known issue but Ducati will not fix it. This is an issue will all the models not just the super sport. I talked to a regional service rep last summer and he said it is because of the type of fuel used in the US. They why doesn't Honda, Kawasaki, Yamaha, etc have the same issue?

NHTSA ID
11450179
Incident
Aug 16, 2019
Powertrain (other)
Filed Mar 4, 2021

MOTORCYCLE IS EQUIPPED THE DUCATI QUICK SHIFTER (DQS). WHEN DOWNSHIFTING FROM 3RD TO 2ND BIKE WILL OCCASIONALLY, AT LEAST ONCE PER OUTING, POP OUT OF GEAR AND GO INTO A 'FALSE' NEUTRAL. VERY DISCONCERTING ESPECIALLY WHEN GOING INTO A CORNER. HAVE REPEATEDLY COMPLAINED TO MY DEALERSHIP ABOUT THE SITUATION BUT THEY SEEM NOT ABLE TO REPLICATE THE ISSUE AND TO BLAME DRIVER ERROR, ME. I HAVE OVER 27K MILES ON THIS BIKE, I THINK I'D KNOW HOW TO RIDE THIS PARTICULAR BIKE PROPERLY BY NOW.

NHTSA ID
11399117
Incident
Mar 5, 2018
Mileage
7,000 mi
Brakes
Filed Feb 17, 2020

PURCHASED BIKE NEW IN AUGUST 2018 AND HAS LESS THAN 1K MILES. UNEXPLAINED LEAK HAS DEVELOPED NEAR AIR INTAKE. LEAK IDENTIFIED NEAR THE END OF JANUARY 2020. REAR BRAKE IDENTIFIED TODAY AS COMPLETELY INOPERABLE BUT BRAKE FLUID RESERVOIR IS FULL. NO ERROR MESSAGES OR SYSTEM FAILURE ALERTS INCLUDING A MALFUNCTION OF THE ABS SYSTEM WAS CAPTURED BY THE BIKE'S ELECTRONICS. I IDENTIFIED THE REAR BRAKE FAILURE DURING MY PRE-RIDE INSPECTION ON 2/17/2020. HAVE CONTACTED A DUCATI AUTHORIZED DEALER IN MY AREA FOR FURTHER INSPECTION AND RESOLUTION.

NHTSA ID
11309749
Incident
Feb 17, 2020
Mileage
968 mi
Visibility
Filed Oct 4, 2017

REAR VIEW MIRRORS EXCESSIVELY VIBRATE UNDER MODERATE TO HARD ACCELERATION, MAKING IT ALMOST IMPOSSIBLE TO SEE ANYTHING BEHIND RIDER.

NHTSA ID
11031684
Incident
May 12, 2017
Mileage
7 mi
Visibility
Filed Sep 1, 2017

BOTH REAR VIEW MIRRORS VIBRATE EXCESSIVELY WHILE IN MOTION RENDERING THEM UNUSABLE. UNABLE TO DETERMINE DISTANCE OR SPEED OF SURROUNDING VEHICLES WHILE IN MOTION. IMAGES IN THE MIRROR ARE A COMPLETE BLUR.

NHTSA ID
11021067
Incident
Jun 1, 2017
Mileage
250 mi
Visibility
Filed Jun 15, 2017

REAR VIEW MIRRORS VIBRATE TOO MUCH TO BE ABLE TO SEE TRAFFIC BEHIND CLEARLY WHEN RIDING.

NHTSA ID
10995399
Incident
May 22, 2017
Mileage
500 mi
Visibility
Filed Jun 15, 2017

WHILE RIDING THE MOTORCYCLE THE TWO REAR VIEW MIRRORS VIBRATE TO SUCH AN EXTENT THAT YOU CANNOT SEE WHAT IS BEHIND YOU. THIS IS DANGEROUS AND DEFEATS THE PURPOSE OF HAVING REAR VIEW MIRRORS. I HAVE CONTACTED DUCATI NORTH AMERICA ABOUT THIS AND THEY WON'T ACKNOWLEDGE THAT THERE IS A PROBLEM. IF YOU READ ALL 161 POSTS ON THE DUCATI SUPERSPORT FORUM YOU CAN SEE THAT IT IS A WIDE-SPREAD ISSUE INVOLVING THIS MODEL: HTTP://WWW.DUCATISUPERSPORT939.NET/FORUM/129-APPEARANCE-MODIFICATIONS/2714-MIRROR-VIBRATIONS.HTML

NHTSA ID
10995347
Incident
Jun 1, 2017
Mileage
4 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRV-SRB-24-001

SUSPENSION

Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.

SRV-SRB-23-073

SERVICE BRAKES, HYDRAULIC

Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.

SRV-SRB-23-060

SERVICE BRAKES, HYDRAULIC

Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.

SRV-SRB-23-036

SERVICE BRAKES, HYDRAULIC

Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.

SRV-SRB-23-037

ENGINE AND ENGINE COOLING; POWER TRAIN

Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.

SRV-SRB-23-018R1

ENGINE AND ENGINE COOLING

Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ducati Supersport by model year
YearComplaintsRecallsInvestigationsIssue Index
2021200—
2020210—
2019430—
2018440—
2017Viewing740—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.