2019 Ducati Supersport

I purchased the vehicle in May 2024, with 699 miles. Currently the motorcycle has only 720 miles on it. After buying the vehicle and before riding the bike, I called the local Ducati Dealership to inquire about any open recalls, and I was informed by the Mountain Motorsports Dealership that the last service was performed around 628 miles in 2021 and at that time a safety recall was performed, and the rear brake hose was replaced while under prior ownership and that no active recalls were in place. I took it into a local repair shop to have the oil changed and the bike serviced. After service, when the tech was test driving the vehicle the rear brake line failed and the brake fluid spilled while the technician was test driving the vehicle. It was a near miss, and it could have resulted in a fatal accident with oil spewing on the hot exhaust and possibly the road. I have sent an email to Ducati today and I am awaiting their response but felt it appropriate to report this incident as their was a safety recall, the repairs under the recall were performed and still I had the failure with a potentially very severe accident. Although there was no fire or injury, there was melted plastic and smoke. The repair shop is AOK Walker and the person driving the vehicle was Mr. Miles - 770-376-6078 (owner of the repair shop).

NHTSA ID

11593559

Incident

Jun 10, 2024

1. Several issues regarding fuel sensor. No one is sure why light comes on, i have taken it for computer reading several times. 2. On a ride apx 30 minutes later, entire bike shut down to overheating, with fluids spilling out of bike for undetermined reasons

NHTSA ID

11518141

Incident

Apr 6, 2023

Urgent, this Ducati purchase posed a great danger to my safety and life due to the loss of rear braking ability and a fire that was a result of brake fluid spilling on to the exhaust system, this failure posed a great danger to my life, should I had loss this ability to brake due to a sudden slow down in traffic. I did suffer what seems to be a sprain to my left hand as I desperately pulled both left and right hand levers extremely tight in order to stop the Ducati from hitting a wall after loosing completely the rear brakes. This 2019 Ducati is currently unsafe to be driven in Arizona streets and or Highways, and is out of service due to multiple melted break lines, missing Harness cover, brake line heat shield damage and damage associated with the fire. Ducati was purchased on September 4th 2021. Motorcycle miles at the time of purchase were at 108 miles stated on Sales Deal Deposit Receipt and time of Receipt is documented at 3:19pm. I left the dealer ship in Chandler at 4:32pm on September 4th 2021. The loss of rear brakes and fire was captured by my home security surveillance cameras at 6:43 pm in Tucson AZ. The mileage on the Ducati are at 235 miles, the purchase was at 108 miles for a total use of 127 miles and is unusable on the same day of purchase.

NHTSA ID

11432729

Incident

Sep 4, 2021

BRAND NEW MOTORCYCLE AND AS SOON AS HIT 40 MPH AND ABOVE THE MIRRORS START TO VIBRATE SO MUCH THAT THEY BECOME USELESS. I'VE SEEN THAT THERE WAS RECALL ON SOME SUPERSPORTS. MY BIKE IS A 2019 THAT WAS PURCHASED NEW IN SEPTEMBER 2020. I AM UNABLE TO VIDEO THE ISSUE AS IT'S A MOTORCYCLE AND IT OCCURS WHILE IN MOTION. I HAVE INFORMED THE DEALERSHIP WHERE I PURCHASED THE MOTORCYCLE AND WAS TOLD IT'S A KNOWN ISSUE AND THERE IS NO FIX AND BASICALLY I HAVE TO LIVE WITH IT. AT NIGHT BECOMES EXTREMELY DANGEROUS AS ALL YOU CAN SEE IS HEADLIGHTS BOUNCING UP AND DOWN OR SOLID CIRCLE OF LIGHTS.

NHTSA ID

11362485

Incident

Sep 15, 2020

Mileage

10 mi

Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.

Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.

Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.

Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.

Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.

Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.