RoadVitals

2009 Dutchmen Denali

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 16, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2009 Dutchmen Denali, most frequently naming the suspension, other / unspecified and powertrain (other) categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension240.0%
  • Other / unspecified120.0%
  • Powertrain (other)120.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V755000

EQUIPMENT

Nov 22, 2017
1,205,997 units potentially affected
The defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV CompanyManufacturer number 17-307View on NHTSA.gov
09V430000

POWER TRAIN:AXLE ASSEMBLY

Nov 27, 2009
24 units potentially affected
The defect: DUTCHMEN IS RECALLING CERTAIN TRAVEL TRAILERS WHICH WERE MANUFACTURED WITH INCORRECT AXLES. THESE VEHICLES WERE BUILT WITH AXLES RATED AT 4,400 LBS. THE VEHICLES SHOULD HAVE BEEN BUILT WITH AXLES RATED AT 5,080 LBS.
The risk: TOWING A VEHICLE WITH THE AXLE LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE AXLES ON EACH VEHICLE WITH ONE'S RATED AT 5,080 LBS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 13, 2009. OWNERS MAY CONTACT DUTCHMEN WARRANTY SERVICE DEPARTMENT AT 866-869-1109.
DUTCHMEN MANUFACTURING, INC.View on NHTSA.gov
09V429000

EQUIPMENT:OTHER:LABELS

Nov 2, 2009
106 units potentially affected
The defect: DUTCHMEN IS RECALLING CERTAIN TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. PART 567, "CERTIFICATION." THESE VEHICLES WERE MANUFACTURED WITH THE INCORRECT AXLE INFORMATION PRINTED ON THE FEDERAL CERTIFICATION LABEL.
The risk: TOWING A VEHICLE WITH THE AXLE LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH.
The remedy: DUTCHMEN WILL MAIL THE CORRECTED TAG TO CONSUMERS OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FOR THEM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 13, 2009. OWNERS MAY CONTACT DUTCHMEN AT 1-866-869-1109.
DUTCHMEN MANUFACTURING, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedPowertrain (other)Suspension+1 more
Filed Sep 16, 2013

2009 DUTCHMEN DENALI. CONSUMER WRITES IN REGARDS TO AXLE ASSEMBLY ISSUES. *SMD THE CONSUMER LEARNED THE TIRES WERE FILLED WITH NITROGEN, RATHER THAN REGULAR AIR. IN NOVEMEBR 2010, THE CONSUMER NOTICED THE TIRES WERE SHOWING SIGNS OF EXCESSIVE WEAR AFTER HAVING DRIVEN LESS THAN 1800 MILES. LOOKING AT ALL FOUR TIRES, HE NOTICED THE LEFT REAR TIRE HAD THE MOST EXCESSIVE WEAR, THAN THE OTHERS ON THE INSIDE. SO MUCH, THAT THE CORD COULD BE SEEN. HE LATER DISCOVERED THE WHEEL HAD BEEN WELDED CROOKED ON THE AXLE. HE CHECKED THE TIRE PRESSURE WITH HIS GAUGE AND TO HIS SURPRISE, EVEN THE SPARE, STILL MOUNTED UNDER THE TRAILER WERE UNDER THE RECOMMENDED PSI. THE CONSUMER TOOK THE TRAILER TO A CERTIFIED NITROGEN CENTER, WHERE HE WAS INFORMED THE REASON FOR THE EXTREME WEAR, WAS DUE TO THE TIRES BEING UNDER-INFLATED. THE TIRES WERE PROMPTLY FILLED WITH THE CORRECT PRESSURE OF 65 PSI. THE CONSUMER THEN LEARNED, THE TIRES WERE TOO SMALL FOR THE RV. ALL THE TIRES WERE REPLACED. ON SATURDAY APRIL 30, 2011 WHILE DRIVING, THE RIGHT AXLE HIT THE DIRT, AND SOON AFTER THE CONSUMER WAS ALERTED BY ANOTHER MOTORIST, THE REAR WHEEL HAD FALLEN OFF. THE ENTIRE WHEEL HAD BLOWN OFF THE AXLE, LEAVING THE HUB NUT IN PLACE AND THE RAKE WIRES DANGLING AND THE MOTOR SWITCH FOR THE STABILIZER LEGS WERE TORN OUT. WHEN THE WHEEL FLEW OFF, IT RIPPED A GAPING HOLE IN THE RIGHT REAR OF THE RV AND RIPPED THE LICENSE PLATE FROM THE RV. ON APRIL 13, 2013, THE SAME INCIDENT HAPPENED AGAIN WITH THE WHEEL COMING OFF. THE CONSUMER HAD BEEN DRIVING ON ONE WHEEL FOR AT LEAST THREE MILES, BEFORE HE WAS ALERTED. WHEN THE TOW TRUCK ARRIVED, IT WAS DISCOVERED THE AXLES WERE TWO DIFFERENT SIZES. WHEN THE RV ARRIVED AT THE DEALER, THE SERVICE PERSONNEL STATED, THE RV SHOULD HAVE NEVER LEFT THE FACTORY, AS THE WHEELS, SPRINGS, SHACKLES AND AXLES WERE ALL UNDER-RATED FOR THE SIZE OF THE TRAILER. PER THE LABEL ON THE OUTSIDE OF THE TRAILER, THE TRAILER WEIGHED 12,192. HOWEVER, ALL THE COMPONENTS ON THE RV WERE RATED FOR 8000-9000 LBS.

NHTSA ID
10542693
Incident
Nov 1, 2010
Suspension
Filed Dec 19, 2009

WHILE INVESTIGATING SOME DRIPPING WATER, IT WAS NOTICED THAT THE FRONT PORTSIDE SHOCK ABSORBER IS RUBBING AGAINST THE INSIDE OF THE TIRE. THE RUBBING HAS WORN DOWN THE RAISED INFORMATION LOCATED ON THE INSIDE SIDEWALL OF THIS TIRE TO THE DEGREE OF NO LONGER BEING ABLE TO READ THE INFORMATION. UPON FURTHER INVESTIGATION, THE REAR PORTSIDE TIRE AND THE REAR STARBOARD TIRE HAVE ALSO BEEN RUBBING AGAINST THE SHOCK ABSORBERS TO THE DEGREE IT IS VERY VISIBLE TO THE NAKED EYE. IT ALSO APPEARS THAT SOME RUBBING IS OCCURRING ON THE FRONT STARBOARD TIRE AS WELL. I FEEL AND IT IS VERY OBVIOUS THE CURRENT CONDITION OF AT LEAST ONE OF THESE TIRES IS NOT SAFE TO DRIVE ON. I HAVE TRIED TO NOTIFY DUTCHMEN HOWEVER SINCE IT'S SATURDAY I WILL TRY AGAIN ON MONDAY. I HAVE SENT AN E-MAIL TO THEIR WARRANTY DEPARTMENT, CUSTOMER SERVICE AND THE SALES DEPARTMENT AND AM WAITING FOR A RESPONSE FROM THEM. *TR

NHTSA ID
10296459
Incident
Dec 19, 2009

Compare model years

Complaint and recall counts across every year of this model

Dutchmen Denali by model year
YearComplaintsRecallsInvestigationsIssue Index
2018010—
2017010—
2016320—
2015030—
2014010—
2013110—
2012210—
2011020—
2010020—
2009Viewing230—
2008210—
2007010—
2006010—
2005010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.