RoadVitals

2004 E-One Fire Truck Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 2, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 2, 2009

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2004 E-One Fire Truck. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Suspension
Filed Apr 2, 2009

THE COTTLEVILLE FIRE DISTRICT HAS 4 2004 E-ONE PUMPERS. ALL HAVE REAR SPACERS BETWEEN THE FRAME AND THE U-BOLT THAT HAVE FAILED IN THE SAME MANOR. THE HOLLOW SPACERS HAVE CRUSHED AND COME APART. OUR FIRST TRUCK SUSTAINED THE MOST DAMAGE WHEN THE SUSPENSION SHIFTED AND SHEARED THE AIR RIDE BOLTS DUE TO THE FAILURE OF THE SPACERS. ALL FOUR OF THE PUMPERS/ENGINES HAVE HAD THE REAR SUSPENSION SHIFT DUE TO THE FAILURE OF THE SPACERS. WE ARE FORTUNATE IT WAS CAUGHT BEFORE THE FAILURE CAUSED A CRASH. E-ONE INDICATES THAT THEY HAVE SWITCHED TO USING CAST SPACERS AND ADMITS THAT THE HOLLOW SPACERS WERE A POOR DESIGN, BUT INSIST THEY ARE SAFE TO USE. WE STRONGLY DISAGREE WITH THAT POSITION AS ALL FOUR OF OUR TRUCKS SUSTAINED FAILURES OF THE PARTS IN QUESTION. *TR

NHTSA ID
10263987
Incident
Feb 25, 2009
Mileage
40,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .