2004 E-One Fire Truck Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 E-One Fire Truck, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Suspension1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THE COTTLEVILLE FIRE DISTRICT HAS 4 2004 E-ONE PUMPERS. ALL HAVE REAR SPACERS BETWEEN THE FRAME AND THE U-BOLT THAT HAVE FAILED IN THE SAME MANOR. THE HOLLOW SPACERS HAVE CRUSHED AND COME APART. OUR FIRST TRUCK SUSTAINED THE MOST DAMAGE WHEN THE SUSPENSION SHIFTED AND SHEARED THE AIR RIDE BOLTS DUE TO THE FAILURE OF THE SPACERS. ALL FOUR OF THE PUMPERS/ENGINES HAVE HAD THE REAR SUSPENSION SHIFT DUE TO THE FAILURE OF THE SPACERS. WE ARE FORTUNATE IT WAS CAUGHT BEFORE THE FAILURE CAUSED A CRASH. E-ONE INDICATES THAT THEY HAVE SWITCHED TO USING CAST SPACERS AND ADMITS THAT THE HOLLOW SPACERS WERE A POOR DESIGN, BUT INSIST THEY ARE SAFE TO USE. WE STRONGLY DISAGREE WITH THAT POSITION AS ALL FOUR OF OUR TRUCKS SUSTAINED FAILURES OF THE PARTS IN QUESTION. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .