RoadVitals

2004 E-One Fire Truck

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 2, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 12, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 E-One Fire Truck, most frequently naming the suspension category. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V143000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Apr 12, 2005
136 units potentially affected
The defect: ON CERTAIN FIRE TRUCKS BUILT WITH DETROIT DIESEL SERIES 60 EGR ENGINES, THE BATTERY TO STARTER MOTOR CABLE RUBS AGAINST THE HEX-HEAD PLUG ON THE FUEL FILTER CAUSING INSULATION DAMAGE AND UNINTENTIONAL GROUNDING.
The risk: THIS COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
The remedy: DEALERS WILL REPLACE THE HEX HEAD PLUG ON THE FUEL FILTER WITH A 3/8" ALLEN-HEAD PLUG FREE OF CHARGE. IF THE CABLE IS DAMAGED, IT WILL BE REPLACED. THE RECALL BEGAN ON APRIL 1, 2005. OWNERS MAY CONTACT E-ONE AT 1-352-237-1122.
E-ONE, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Apr 2, 2009

THE COTTLEVILLE FIRE DISTRICT HAS 4 2004 E-ONE PUMPERS. ALL HAVE REAR SPACERS BETWEEN THE FRAME AND THE U-BOLT THAT HAVE FAILED IN THE SAME MANOR. THE HOLLOW SPACERS HAVE CRUSHED AND COME APART. OUR FIRST TRUCK SUSTAINED THE MOST DAMAGE WHEN THE SUSPENSION SHIFTED AND SHEARED THE AIR RIDE BOLTS DUE TO THE FAILURE OF THE SPACERS. ALL FOUR OF THE PUMPERS/ENGINES HAVE HAD THE REAR SUSPENSION SHIFT DUE TO THE FAILURE OF THE SPACERS. WE ARE FORTUNATE IT WAS CAUGHT BEFORE THE FAILURE CAUSED A CRASH. E-ONE INDICATES THAT THEY HAVE SWITCHED TO USING CAST SPACERS AND ADMITS THAT THE HOLLOW SPACERS WERE A POOR DESIGN, BUT INSIST THEY ARE SAFE TO USE. WE STRONGLY DISAGREE WITH THAT POSITION AS ALL FOUR OF OUR TRUCKS SUSTAINED FAILURES OF THE PARTS IN QUESTION. *TR

NHTSA ID
10263987
Incident
Feb 25, 2009
Mileage
40,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MIC-EONE030320

EQUIPMENT

E-ONE, Inc. TSB report for the month of February 2020.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

E-One Fire Truck by model year
YearComplaintsRecallsInvestigationsIssue Index
2005010—
2004Viewing110—
2003010—
1999010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.