RoadVitals

2016 E-One Quest

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Aug 14, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2016 E-One Quest. 5 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V598000

SUSPENSION:FRONT

Aug 14, 2019
57 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk: A loss of hydraulic steering assist can increase the risk of a crash.
The remedy: E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
E-One IncorporatedView on NHTSA.gov
17V739000

EQUIPMENT

Nov 20, 2017
298 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
The risk: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
The remedy: E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
E-One IncorporatedView on NHTSA.gov
17V631000

STEERING:HYDRAULIC POWER ASSIST SYSTEM

Oct 9, 2017
356 units potentially affected
The defect: E-One Incorporated (E-One) is recalling certain 2016-2017 Quest, Cyclone II, and Typhoon emergency vehicles. The power steering assist cylinder may not have been properly tightened to the steering arm.
The risk: If the steering assist cylinder detaches there would be a loss of power steering assist, increasing the risk of a crash.
The remedy: E-One will notify owners, and dealers will inspect and retighten the steering assist cylinder mounting bolts, free of charge. The recall began on November 27, 2017. Owners may contact E-One customer service at 1-352-861-3612.
E-One IncorporatedView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MIC-EONE030320

EQUIPMENT

E-ONE, Inc. TSB report for the month of February 2020.

TSB2018-1043

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:TURN SIGNAL

During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new ISSPRO gauge cluster. The new dash gauge cluster changed the requirement for air flow sensor signal from active high to active low. This malfunction went unnoticed until now due to our published air filter routine maintenance requirements and the air filter?s longevity.

2017-0962

EQUIPMENT:MECHANICAL; SUSPENSION

Reyco Granning IFS suspensions may include spacers made of incorrect material. This may cause shock mounting to become loose and rattle at the upper connection to the cradle

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

E-One Quest by model year
YearComplaintsRecallsInvestigationsIssue Index
2017030—
2016Viewing050—
2015050—
2014060—
2013040—
2011020—
2010010—
2009020—
2008020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.