RoadVitals

2013 Fleetwood Storm

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Feb 24, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 6, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2013 Fleetwood Storm, most frequently naming the other / unspecified, body & structure and engine categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified233.3%
  • Body & structure116.7%
  • Engine116.7%
  • Suspension116.7%
  • Visibility116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
12V535000

STRUCTURE

Nov 6, 2012
842 units potentially affected
The defect: Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.
The risk: The step may collapse during use potentially causing personal injury.
The remedy: Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.
FLEETWOOD RV, INC.Manufacturer number 121025FRVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Feb 24, 2015

2013 FLEETWOOD STORM. CONSUMER IS WORRIED ABOUT THE SAFETY OF HIS MOTOR HOME AND HAS TRIED TO RESOLVE THE ISSUE. *TA THE CONSUMER STATED THE DRIVER AND PASSENGER SIDE WINDOW CURTAINS DISCONNECTED BY THEMSELVES FROM THE HOLD BACK HOOKS WHEN THE WINDOWS WERE OPENED AND BLEW FORWARD WHICH BLOCKED HIS SIDE VISION AND THE REAR VIEW MIRRORS. ALSO, THE CONSUMER DISCOVERED THE HYDRAULIC JACK WAS RUSTED AND THE SHAFT WAS PITTED, WHEN HE ATTEMPTED TO USE IT. THE CONSUMER WAS INFORMED IT WAS DEFECTIVE AND IT WOULD BE REPLACED. *JB

NHTSA ID
10667983
Incident
Mar 13, 2013
Visibility
Filed Jun 30, 2014

I PURCHASED MY MOTOR HOME FROM LAZY DAYS IN MARCH OF 2013 IN TAMPA FLORIDA . WHILE DRIVING HOME I NOTICED THAT THE WINDSHIELD WAS MAKING A WHISTLING NOISE. I CALLED THE FLEETWOOD DEALER THE FLOWING DAY AT WHICH TIME THEY ADVISED ME TO TAKE IT TO JIM'S MARINA IN NICHOLS, NY. I TOOK MY MOTORHOME DOWN ON 8-22-13 FOR THE WINDSHIELD TO BE REPLACED. I PICKED IT UP A WEEK LATER. UPON GETTING IT HOME I STARTED CLEANING IT AND REALIZED THAT THE WINDSHIELD WAS CRACKED AGAIN AND THE SEAL AROUND THE WINDOW WAS NOT PROPERLY INSTALLED. I WAS ADVISED AGAIN TO TAKE IT BACK TO JIM'S MARINA. I DROPPED IT OFF ON 9-23-2013, PICKED IT UP 2 WEEKS LATER AND AGAIN THE SAME THING WITH THE WINDSHIELD. I WAS TOLD FOR THE 3RD TIME TO TAKE IT BACK TO JIM'S MARINA. I DROPPED IT OFF ON 10-12-2013, PICKED IT UP 2 WEEKS LATER AND BASICALLY PARKED IT FOR THE WINTER. UPON TAKING A TRIP IN THE MOTORHOME IN MAY, I WAS GETTING GAS AND DECIDED TO CLEAN THE WINDSHIELD. UPON LOOKING UP, YOU COULD SEE A CRACK IN THE WINDSHIELD ALONG THE TINT. AGAIN I CALLED THE FLEETWOOD AGENT AT WHICH TIME I WAS ADVISED THAT SOMEONE WOULD GET BACK WITH ME. WHEN THE FLEETWOOD AGENT CALLED ME BACK I WAS ADVISED TO TAKE IT TO CICERO, NY. I DROPPED IT OFF ON 06-16-2013 AT BURDICK CARS & RV. I AM STILL WAITING TO HEAR BACK FROM THE AGENT AT THIS TIME. *TR

NHTSA ID
10606943
Incident
Aug 22, 2013
Mileage
6,000 mi
Body & structureOther / unspecifiedSuspension
Filed Jan 13, 2014

THERE APPEARS TO BE A MANUFACTURING DEFECT IN MATERIAL OR WORKMANSHIP THAT HAS CAUSED THE FOLLOWING STRUCTURAL/SYSTEM FAILURES FROM NORMAL OPERATION: 1) PASSENGER SIDE COCKPIT FLOORING HAS SEPARATED FROM THE COACH FRAME STARTING FROM THE FRONT OF THE COACH AND CONTINUING ALONG THE ENTIRE LENGTH OF THE COCKPIT AND POSSIBLY BEYOND TO UNDER THE DINETTE SEATING AREA. THE SEPARATION IS VISIBLE FROM UNDERNEATH THE MOTOR HOME AS WELL AS FROM THE COCKPIT PASSENGER SEATING AREA WHERE THE ROAD IS VISIBLE WHILE DRIVING. 2) THE DASHBOARD HAS DETACHED FROM THE FRAME. THE DASHBOARD FLOATS' UP AND DOWN WHILE DRIVING, PRESUMABLY AS A RESULT OF THE FLOOR SEPARATION ISSUE NOTED ABOVE. THE MOVEMENT OF THE DASHBOARD IS PREDOMINATELY ON THE PASSENGER SIDE BUT IS ALSO EVIDENT ON THE DRIVER SIDE. 3) THE PASSENGER SIDE MAGAZINE RACK/SHELF/CUP HOLDER UNIT HAS COMPLETELY SEPARATED FROM THE WALL OF THE COACH, PRESUMABLY AS A RESULT OF THE FLOOR SEPARATION ISSUE NOTED ABOVE. 4) THE CABINET UNIT ABOVE THE DINETTE SEATING AREAS OF THE COACH IS SEPARATING FROM THE WALL/FRAME OF THE COACH. 5) THE DASHBOARD SAFETY VIDEO CAMERA IMAGE DURING TURN, BACK-UP OR STATIC OPERATION DOES NOT WORK CORRECTLY. THE PICTURE CONTINUALLY ROLLS, DIMS IN CONTRAST AND/OR TURNS OFF FOR EXTENDED PERIODS OF TIME. 6) THE KITCHEN COUNTER TOP TO THE RIGHT OF THE SINK HAS SEPARATELY FROM THE WALL AND FROM THE BACK-SPLASH ABOVE THE COUNTER. THE BOTTOM RIGHT SIDE OF THE COUNTER CABINET UNIT HAS SEPARATED FROM THE SLIDE-OUT BASE. MOTOR HOME CAN NOT BE DRIVEN WITHOUT SIGNIFICANT RISK OF INJURY OR DEATH TO OCCUPANTS. UPDATED 2/12/14*CN

NHTSA ID
10559623
Incident
Jul 23, 2013
Mileage
8,347 mi
Engine
Filed Nov 19, 2013

TL* THE CONTACT OWNS A 2013 FLEETWOOD STORM RV. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,018.

NHTSA ID
10552948
Incident
Nov 11, 2013
Mileage
7,018 mi

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Storm by model year
YearComplaintsRecallsInvestigationsIssue Index
2018030—
2017040—
2016320—
2015200—
2014720—
2013Viewing410—
2012110—
2011240—
2008010—
2007020—
2006050—
2005041—
2004371—
2003061—
2002041—
2001340—
2000530—
1999220—
1998630—
1997120—
1996100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.