RoadVitals

2014 Fleetwood Storm

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Dec 13, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 20, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2014 Fleetwood Storm, most frequently naming the body & structure, steering and brakes categories. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure225.0%
  • Steering225.0%
  • Brakes112.5%
  • Electrical112.5%
  • Engine112.5%
  • Exterior lighting112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
13V580000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Nov 20, 2013
774 units potentially affected
The defect: Fleetwood RV, Inc. (Fleetwood) is recalling certain model year 2014 model American Eagle, American Heritage, American Revolution, American Tradition, Bounder, Bounder Classic, Discovery, Excursion, Expedition, Providence, South Wind, Storm, Terra, Terra SE, Jamboree Searcher, Jamboree Sport, Tioga Montara, and Tioga Ranger recreational vehicles equipped with IMMI-brand L9 seat belt assemblies. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
The risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
The remedy: Fleetwood will notify owners and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on January 17, 2014. Owners may contact Fleetwood at 1-800-322-8216. Fleetwood's recall number 131112FRV.
Fleetwood RV, Inc.Manufacturer number 131112FRVView on NHTSA.gov
13V189000

EQUIPMENT

May 10, 2013
196 units potentially affected
The defect: Fleetwood RV, Inc. is recalling certain model year 2013 Jamboree Sport Diesel, Providence, Tioga DSL and Tioga Ranger DSL; 2014 Excursion, Expedition, Jamboree Sport, Montara Commercial, Searcher Commercial, Southwind, Storm, Terra, and Tioga Ranger; and 2013-2014 Bounder, Bounder Classic, and Discovery recreational vehicles. The vehicles are equipped with Weatherpro and 9100 series power awnings. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
The risk: If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The remedy: Fleetwood RV will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall began during June 2013. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Fleetwood RV, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Dec 13, 2021

The contact owns a 2014 Fleetwood Storm RV. The contact stated that while driving there was wind in entering into the vehicle. The contact stated that the sidewalls were separating from the floor. The brackets and bolts on the side walls moved 1 to 2 inches. The vehicle was taken to an independent mechanic who informed the contact that the vehicle might be dangerous to drive. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 49,900.

NHTSA ID
11443676
Incident
Nov 18, 2021
Mileage
49,900 mi
Body & structure
Filed Aug 20, 2020

APPARENTLY, THE HOUSE PART OF THE RV SEPARATED FROM THE CHASSIS. THE BRACKETS ON BOTH SIDES OF THE RV CHASSIS BACKED OUT WHICH CAUSED THE BOLTS TO BREAK ALL THE WAY BACK TO THE ENTRY DOOR.

NHTSA ID
11350432
Incident
Nov 1, 2019
Mileage
40,000 mi
Filed Oct 10, 2017

DASH CAME LOOSE AND IS SETTING ON TOP OF THE STEERING COLUMN. HEAT AND FUMES COMING FROM ENGINE COMPARTMENT INTO CAB. IT PULLED HEAT AND AIR DUCTS LOOSE UNDER THE DASH. INSIDE WALL WHERE THE REFRIGERATOR IS MOUNTED PULLED APART FROM EXTERIOR WALL AND CEILING. THIS UNIT HAS 6092 MILES ON IT. FLEETWOOD HAS REFUSED TO HELP US.

NHTSA ID
11032790
Incident
Aug 24, 2017
Mileage
6,093 mi
Engine
Filed Aug 13, 2014

ON JUNE 11, 2014 WE TOOK A TRIP OUR NEW FLEETWOOD STORM RV TO NC, 850 MILES FROM HOME. WHILE DRIVING THERE I NOTICED FUMES COMING IN FROM THE ENGINE COVER AND FRONT DASH. THERE WAS HOT AIR FLOWING IN FROM THE FRONT DASH AND ENGINE COVER CAUSING THE DRIVER'S SIDE TO GET EXTREMELY HOT. REACHING DOWN I FOUND A GAP AROUND THE ENGINE COVER THAT I COULD PUT MY FINGERS IN. THIS WAS DIRECTLY OVER THE ENGINE SO THE HEAT AND FUMES POURED IN FROM THIS SPOT. I ALSO FELT HOT AIR COMING IN FROM UNDER THE DASHBOARD. I FOUND A GAP IN THE FRONT LEFT FIREWALL TO THE ENGINE COMPARTMENT THAT I COULD STICK MY FINGERS THROUGH. THIS UNIT WAS NOT CONSTRUCTED PROPERLY AND WAS A SAFETY ISSUE. BEING FAR FROM HOME, WE PURCHASED AN OSCILLATING FAN TO BLOW ON ME WHILE I DROVE TO HELP WITH HEAT AND FUMES. OCCUPANTS IN THE CAB BECAME NAUSEATED AND SICK FROM THE FUMES. FLEETWOOD RV AND LA MESA RV HAVE ATTEMPTED TO REPAIR THE ISSUE BUT HAVE BEEN UNSUCCESSFUL ON 4 ATTEMPTS AS OF THIS DATE AUGUST 12, 2014. THE FUMES POSE A DANGEROUS SITUATION FOR THE DRIVER. *TR

NHTSA ID
10621972
Incident
Jun 12, 2014
Mileage
1,600 mi
BrakesElectricalSteering
Filed Aug 4, 2014

ON THE DATE OF THIS INCIDENT, WE HAD JUST PURCHASED THE MOTORHOME JUST A WEEK BEFORE. DRIVING AT APPROXIMATELY 35 MPH ON A VERY BUSY FOUR LANE ROADWAY, JUST FOUR MILES FROM HOME, THE MOTORHOME ENGINE JUST SHUT OFF COMPLETELY WITHOUT WARNING. VERY SCARY, SINCE I WAS UNABLE TO STEER OR BRAKE. NOTHING I COULD DO BUT LET THE MOTORHOME COAST, AND THEN IT CAME TO A COMPLETE STOP AS IT APPROACHED A SLIGHT INCLINE IN THE ROADWAY. ENGINE WOULD NOT START AND NONE OF THE WARNING LAMPS, GAUGES, ETC. WORKED. TRAFFIC WAS BLOCKED FOR A COUPLE OF HOURS BEFORE FORD HAD THE COACH TOWED TO A SAFE LOCATION. THE FOLLOWING DAY FORD HAD THE MOTORHOME TOWED TO A LOCAL REPAIR SHOP, NOT THE FORD DEALERSHIP. THE PROBLEM WAS DIAGNOSED AS ELECTRICAL (ELECTRONIC CONTROL MODULE AND IGNITION SWITCH). DUE TO PARTS NOT BEING AVAILABLE LOCALLY, THIS ELECTRICAL PROBLEM WAS NOT FIXED UNTIL THE 5TH DAY AFTER THE INCIDENT OCCURRED. APPARENTLY, ONLY ONE ECM WAS AVAILABLE IN THE ENTIRE COUNTRY AND HAD TO BE SHIPPED FROM THE EAST COAST. THE REPAIRMAN AT THE SHOP STATED THAT ALL IS WORKING FINE, HOWEVER, WE ARE NOW VERY RELUCTANT TO DRIVE THE COACH AND STILL DON'T KNOW IF ALL THE ELECTRICAL SYSTEMS ARE WORKING. WE HAVE BEEN UNABLE TO TEST EVERYTHING ELECTRICAL. *TR

NHTSA ID
10618536
Incident
Jul 21, 2014
Mileage
1,956 mi
Exterior lighting
Filed Mar 13, 2014

WE PURCHASED A NEW 2014 FLEETWOOD STORM MOTORHOME IN DECEMBER 2013. THE FOG LIGHTS ONLY WORK WHEN THE HIGH BEAMS ARE ENERGIZED. WHEN THE LOW BEAMS ARE ON THE FOG LIGHTS DO NOT COME ON. THIS IS THE OPPOSITE OF ANY OTHER VEHICLE I HAVE OWNED OR SEEN. WHEN I COMPLAINED OF THIS, THE DEALERSHIP THAT I PURCHASED IT FROM, FLAGG RV, 1-888-352-4478 CONTACTED FLEETWOOD AND WERE TOLD BY FLEETWOOD THAT THIS IS THE WAY THE LIGHTS ARE SUPPOSED TO BE WIRED. I CONTACTED CUSTOMER SERVICE AT FLEETWOOD AND WAS TOLD THE SAME THING. THE DEALERSHIP I FEEL HAS BEEN VERY SUPPORTIVE, BUT I DO NOT THINK THEY CAN DO ANYTHING ELSE TO HELP ME IF THE MANUFACTURER SAYS THAT'S THE WAY THE LIGHTS ARE SUPPOSED TO BE CONFIGURED. ANY ASSISTANCE YOU CAN PROVIDE WILL BE GREATLY APPRECIATED. *TR

NHTSA ID
10569008
Incident
Dec 5, 2013
Mileage
1,000 mi
Steering
Filed Jan 16, 2014

TL* THE CONTACT OWNS A 2014 FLEETWOOD STORM. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT A CLEAR DIAGNOSIS WAS NOT NOTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 350.

NHTSA ID
10560231
Incident
Jul 6, 2013
Mileage
350 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PUB-130702-FRV

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING; EQUIPMENT:ELECTRICAL

FLEETWOOD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING THE NON-FUNCTION OF THE DIMMER MODULE, RESULTING IN LOSS OF BEDROOM AND LIVING ROOM CEILING LIGHT SWITCH AND NEED TO BE REPLACED. MODELS 2014 AMERICAN HERITAGE, AMERICAN EAGLE, AMERICAN TRADITION. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Storm by model year
YearComplaintsRecallsInvestigationsIssue Index
2018030—
2017040—
2016320—
2015200—
2014Viewing720—
2013410—
2012110—
2011240—
2008010—
2007020—
2006050—
2005041—
2004371—
2003061—
2002041—
2001340—
2000530—
1999220—
1998630—
1997120—
1996100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.